Overview
< $25/hr
10 - 49
1997
Call Answering from The Phone Answering specialists If you don’t know us already, we’re Verbatim – the phone answering service, here to answer your calls just as they should be – beautifully. With over 21 years of experience, we’re here to improve your service levels and give the personal touch to your organisation; no more dreaded answer phones and no more missed sales enquiries. The Personal Touch If you’re picturing a room filled wi

Call Answering from The Phone Answering specialists If you don’t know us already, we’re Verbatim – the phone answering service, here to answer your calls just as they should be – beautifully. With over 21 years of experience, we’re here to improve your service levels and give the personal touch to your organisation; no more dreaded answer phones and no more missed sales enquiries. The Personal Touch If you’re picturing a room filled with hundreds of telephone agents, think again. We’re a family style firm offering a truly personalised service to all your customers. We can even identify and automatically recognise your VIP clients and treat them accordingly. Flexibility And there’s more good news – whether you’re a one-man-band or a large corporation, we can be as flexible as you need, supporting you the way you want to work; as an overflow service, a full time receptionist, or when you simply need to work through the day without interruption. 6 Week Money Back Guarantee Still need convincing? We’ll happily give you a 6 week trial so we can prove ourselves to you. We’re a friendly bunch so why not give us a call to see how a telephone answering service from Verbatim can help.

Key Clients

Volkswagen

Zenith

nrgnetwork

Berkshire community foundation

Knight Frank

Overground

Organic P&O Solutions

ISAMS

HelpAge International

In a Pickle

Morgan PR

Thurrock Council

Inside Knowledge

Touchwood Flooring Services

Smile Style Dental Care Centre

Poole and Westbourne

The Rooflight Company

Marketing Answers and Solutions

Hereford

 

gb
United Kingdom
Verbatim
Venture West Greenham Business Park, Newbury, Berkshire RG19 6HX
01635 576070
Focus Area
Service Focus
  • BPO Services
  • Business Services
70%
30%
Client Focus
  • Small Business(< $10M)
  • Large Business(> $1B)
  • Medium Business($10M - $1B)
60%
20%
20%
Industries Focus
  • Automotive
  • Banking
  • Business Services
  • Education
  • Financial & Payments
  • Healthcare & Medical
  • Information Technology
  • Manufacturing
  • Other Industries
  • Telecommunication
10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
Customer Reviews
5.0 (1 Reviews)

Friendly and reliable

Funnel Vision
posted on 31/3/21
Verbatim manage our inbound calls. We don't get a huge amount of them, and that is part of the problem, we don't have enough to need a receptionist, but we have more than is easy to manage between our very small team. Verbatim are great, not quite the cheapest from our research, but considering the quality of the service they provide, clearly the best value out there. They put calls through and take messages unlike some of the really cheap options, they also offer roll over minutes each month which for us with unpredictable call volumes is fantastic

What is it about the company that you appreciate the most?

team there sound and act like a staff member

What was it about the company that you didn't like which they should do better?

Would like them to do outbound calls too!

Project Details
Business Services
$0 to $10000
posted on 31/3/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings
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