Review of APAC Payroll Outsourcing Project
What was the project name that you have worked with Links International?
Multi-Country Payroll Outsourcing - APAC
What service was provided as part of the project?
Business Services
Describe your project in brief
We have been constantly having issues with Payroll processing in APAC for the past few years due to a very de-centralized processing method in the past with multiple local vendors. Therefore, we decided to source for a single provider who are able to support us in all 11 countries across APAC. We were looking for a provider who could not only offer a streamlined process but also technology capabilities to reduce manual work and human errors including integrations to our current HCM, Workday.
What is it about the company that you appreciate the most?
- Highly experienced with Integration projects, especially with Workday - Involvement of senior management in projects ensuring all milestones are hit on a timely manner - Very clear implementation methodology which becomes the blueprint for all stakeholders for the project - Very clear escalation process & SLA's - Very responsive service delivery team
What was it about the company that you didn't like which they should do better?
- Their commercials were on the higher side
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+
- Completed
- Information Technology