Unity Communications

Unity Communications

Your BPO Partner in the Philippines and Costa Rica

5.0 (4 Reviews)
About Unity Communications
Headquartered in Gilbert, Arizona - We are a USA Based international BPO with centers in the US, Philippines, Costa Rica, and the Dominican Republic. We specialize in companies that are looking for small teams to augment their staff in the US, Canada, UK, Australia...
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< $25/hr
250 - 999
2009
United States, Philippines
Unity Communications
Your BPO Partner in the Philippines and Costa Rica
5.0 (4 Reviews)
2 Reviews
Client Reviews
Matt SchnurrReviewed 3 months ago
UCaaS PProject
Reviewed 3 months ago by Matt Schnurr
UCaaS PProject
As a RingCentral partner, Unity Communications has one of the best technology sales support teams built for companies today. Our projects with the Unity team involve customers ranging from large enterprise customers to small SMB with their phone system requirements, implementation, and ongoing customer care. The team did a very thorough job with technical requirements that required research, proposals, and spreadsheet details, and immediate response when required. Very detailed, they created a global response team in the USA, Philippines, and Costa Rica that allowed an extremely effective and high level of communications via omnichannel (Phone, chat, CRM). We highly recommend Unity Communications for your next project. What stood out the most, was their flexibility and easy terms to make our business procurement process much easier. Their back office that handles tech support, customer care, and sales support is one of the leaders in our industry.
Rating breakdown
Quality
Reliability
Ability
Overall
Other details
Services:
E-commerce Development
Project Status:
In progress
Rodalyn SarachoReviewed on 18/6/20
Excellent Service!
Reviewed on 18/6/20 by Rodalyn Saracho
Excellent Service!
Unity Communications handled our back-office tasks, from data entry, emails, to outbound and inbound calls to and from hospitals, and acquiring essential information needed. They have exceptional work ethics and consistently delivers beyond expectations.
Rating breakdown
Quality
Reliability
Ability
Overall
Other details
Services:
BPO Services
Project Status:
In progress
Services

Unity Communications is an award-winning contact center and BPO that is an industry leader if the below areas of expertise

1. Back office admin teams

2. Complex sales support and project management

3. Inbound / Outbound customer service support with Omnichannel

4.  Tier1 support for technology companies in the hardware and software space.

5.  Helpdesk, IT augmentation, Data Entry

 

 

Focus
Service Focus
Contact information
us
Unity Communications
1530 E Williams Field Rd, Gilbert, Arizona 85295
United States
(888) 910 0980
ph
Unity Communications
Level 10-01 Fort Legend Tower, Manila 1634
Philippines
+1 (480) 550.8700
cr
Unity Communications
11 Avenida, San Jose, San Jose
Costa Rica
+011-506-4001-7749
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