Go4Customer

We put your customer first

5.0 3 Reviews
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Go4customer is a prominent call center outsourcing company that provides innovative, performance-driven, and customer support solutions for businesses across all industries.

What Sets Go4customer Apart?

  • Next-Generation Technology: Go4customer leverages cutting-edge technology to provide efficient and effective customer service. This includes things like cloud-based platforms, artificial intelligence, and automation tools.
  • Comprehensive Insights: Go4customer uses data and analytics to gain insights into customer behavior and trends. This information is then used to improve the customer experience.
  • Industry Experts: Go4customer has a team of experienced professionals who are knowledgeable about specific industries. This allows them to provide customized solutions that meet the unique needs of their clients.
  • Holistic Approach: Go4customer offers a comprehensive range of customer service solutions, including voice, live chat, email, and social media management.
  • 20+ Years of Experience: With over 20 years of experience in the global BPO industry, Go4customer has a proven track record of success.

How Go4customer Can Help Your Business

Go4customer can help your business improve customer satisfaction, reduce costs, and increase sales. They offer a variety of services that can be customized to meet your specific needs.

Here are some of the benefits of working with Go4customer:

  • Improved customer satisfaction
  • Reduced costs
  • Increased sales
  • Access to next-generation technology
  • Comprehensive insights
  • Industry expertise
  • Holistic approach
  • Proven track record of success
  • Contact Go4customer today to learn more about how they can help your business.

Certifications

ISO 9001:2015
CMMI Level 5
Great Place To Work
< $25/hr
1,000 - 9,999
2004
Locations
India
Plot No. 197-198, Noida Special Economic Zone (NSEZ), Phase II, Noida, Uttar Pradesh 201305
911206619505
India
401 Broadway Business Center Law Garden Corne, Ahmedabad, Gujarat 380006
01206619505
United States
10685-B Hazelhurst Dr. # 15644, Houston, Texas 77043
18887952770
United Kingdom
The Cricket Barn, Exeter, England EX16 8NP
01206619505

Focus Areas

Service Focus

60%
40%
  • BPO Services
  • Business Services

Client Focus

80%
20%
  • Small Business
  • Medium Business

Industry Focus

10%
10%
10%
10%
10%
10%
10%
10%
10%
10%
  • Real Estate
  • Utilities
  • E-commerce

Go4Customer Clients & Portfolios

Key Clients

  • Club Factory
  • Tata Motors
  • BSNL
  • KOTAK
  • IGL
  • BPCL
  • BSES
  • FSSAI
  • Ashok Leyland
  • DIP India
  • Delhi Jal Board

Go4Customer Reviews

5.0 3 Reviews
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  • BPO Services
  • Business Services
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  • Most Recent
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Akash Jaiswal

One of the Standout Service Provider

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Business Services

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Review Summary

Embarking on my lead generation project has been transformative, thanks to the standout services provided. The expert team seamlessly integrated cutting-edge strategies, propelling my business into a realm of unparalleled growth. From targeted outreach to personalized campaigns, every facet of the project exceeded expectations. Witnessing a surge in high-quality leads and conversion rates, the impact has been tangible and immediate. The professionalism, innovation, and dedication demonstrated by the service provider have not only met but surpassed my aspirations. This experience has not just elevated my business; it has set a new standard for excellence in lead generation.

What was the project name that you have worked with Go4Customer?

Lead Generation Service

What service was provided as part of the project?

Business Services, BPO Services

Describe your project in brief

Launching a dynamic lead generation service project! Utilizing innovative digital marketing strategies, we aim to connect businesses with high-quality leads. Our data-driven approach ensures targeted outreach, maximizing conversion rates. From personalized email campaigns to social media engagement, we craft a tailored solution for each client. The project focuses on delivering measurable results, driving growth, and fostering lasting partnerships.

What is it about the company that you appreciate the most?

Customer Service, Satisfaction

What was it about the company that you didn't like which they should do better?

I don't think so... there is anything that I like least about Go4customer

Anuj Tripathi

Highly recommended

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Business Services

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Review Summary

We contacted Go4customer for Inbound call center services. I am writing this review after completion of our work. I must say I am highly satisfied with their work. I am highly impressed with their on time delivery services. Highly recommended.

What was the project name that you have worked with Go4Customer?

Inbound Call center service

What service was provided as part of the project?

BPO Services

Describe your project in brief

I have been using Go4customer BPO solutions from last 3 years for my startup in Digital services segment. I am running a Digital marketing company. I needed an Inbound call center services customer related queries on chat, phone and through ticket and wanted a company who has office in India but provide support to UK market. After connecting with few companies I found Go4customer best among others as their experience and expertise match my requirement. Their team handles approx. 10000 chats/tickets monthly for my business. I highly recommend them for BPO solutions and inbound call center services in India and UK market.

What is it about the company that you appreciate the most?

Provided Excellent service 24*7 Responsive Support Dedicated team

What was it about the company that you didn't like which they should do better?

Nothing to mention. All are good.

Hemant Pal

Exceptional Call Center Services - A Seamless Experience

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Information Technology

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Review Summary

I recently had the pleasure of engaging with go4customer' call center services, and the experience was nothing short of exceptional. From the outset, their commitment to delivering top-notch customer support was evident.

The responsiveness of their team stood out right away. Upon reaching out, I was greeted by knowledgeable and friendly representatives who not only addressed my queries promptly but also demonstrated a deep understanding of the services offered by go4customer. This level of professionalism and expertise greatly contributed to a positive first impression.

One of the key aspects that sets go4customer apart is their dedication to customer satisfaction. The call center agents exhibited a genuine willingness to go above and beyond to meet my needs. Whether it was resolving an issue or providing detailed information about their services, they consistently exceeded expectations.

What was the project name that you have worked with Go4Customer?

SmartCityHub: Integrating IoT for Sustainable Urban Living

What service was provided as part of the project?

BPO Services

Describe your project in brief

The SmartCityHub project aims to revolutionize urban living by implementing a comprehensive Internet of Things (IoT) infrastructure in cities. This initiative seeks to enhance sustainability, efficiency, and overall quality of life for residents. Through the deployment of advanced sensors, data analytics, and connectivity solutions, SmartCityHub will enable real-time monitoring and management of key urban systems such as transportation, energy consumption, waste management, and public services.

What is it about the company that you appreciate the most?

24*7 Responsive Support

What was it about the company that you didn't like which they should do better?

Everything is good