Endicott Call Centers

24X7 LIVE ANSWERING SERVICE
1.0 (1 Reviews) Write a Review
Overview
$100 - $149/hr
50 - 249
2007
Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age o

Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically advanced.

Key Clients

FINANCE AND ACCOUNTING
HEALTHCARE AND LIFE SCIENCES
GOVERNMENT
RETAIL
LOGISTICS
MANUFACTURING

us
United States
Endicott Call Centers
13335 SW 124th St, Suite 110, Miami, Florida 33186
607-762-9110
us
United States
Endicott Call Centers
6959 Golden Ring Rd, Rosedale, Maryland 21237
4104944016
us
United States
Endicott Call Centers
3088 State Route 27, Suite 7, Kendall Park-1660, New Jersey, New Jersey 08824
Focus Area
Service Focus
  • BPO Services
  • Business Services
50%
50%
Client Focus
  • Small Business(< $10M)
100%
Industries Focus
  • Business Services
  • Healthcare & Medical
  • Hospitality
  • Information Technology
  • Telecommunication
20%
20%
20%
20%
20%
Customer Reviews
1.0 (1 Reviews)

The quality of their employees answering the phones was poor.

S
3 months ago
Highly recommend AVOIDING doing business with this company. The individuals answering the incoming calls could not pronounce words they were reading off a script. It was a horrible representation of our company. They did not come close to providing the services promised in a professional manner. When I requested the account be cancelled and for a confirmation, I received no response and my email was blocked.
Pros :
  • The concept they were selling was appealing to our business.
Cons :
  • Their employees answering the phones had difficulties reading or following a script.
  • Their employees answering the phone lacked the ability to sound professional on the phone.
  • The could not deliver the basics the promised in their sales pitch.
  • They did not reply to my request for a confirmation when I emailed and cancelled their service.
Project Details
Business Services
3 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
1 User Score
User Recommendation Score
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