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Overview

About Endicott Call Centers

Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically advanced.

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What clients say

Review Analytics of Endicott Call Centers

Every review is verified through Goodfirms before it's published.

1.01 Verified Review
Quality1.0
Schedule & Timing1.0
Communication1.0
Overall1.0
Review Summary
Summarized from 1 verified reviews · Updated August 2026
Endicott Call Centers received feedback that while the business concept appealed to the client, the quality of their phone-answering staff fell short of expectations. The review suggests a gap between the company's service offering and its execution in customer-facing roles.
✦ AI-generated summary. May not reflect every review.
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What reviewers mention most

Steve FerringerVerified Review
Posted on Mar 15, 2022

“The quality of their employees answering the phones was poor.”

Overall rating1.0
Quality1.0
Communication1.0
Schedule & Timing1.0
Business Services

Highly recommend AVOIDING doing business with this company. The individuals answering the incoming calls could not pronounce words they were reading off a script. It was a horrible representation of our company. They did not come close to providing the services promised in a professional manner. When I requested the account be cancelled and for a confirmation, I received no response and my email was blocked.

Focus

Service Focus of Endicott Call Centers

How the team's effort is distributed across services.

50%50%

Industries Focus

20%20%20%20%

Client Focus

Small Business100%

Where we are

Locations (1)

Offices where Endicott Call Centers operates.

Headquarter
United States

United States

13335 SW 124th St, Suite 110
Miami, Florida 33186
607-762-9110

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