First Contact
24/7 OUTSOURCE CONTACT CENTRE
The brand name first contact is the trading name for Page1 Ltd, formed in April 1989 by a group of investors wanting to take advantage of new opportunities arising in the telecommunications industry from deregulation of the radio bandwidth industry.
Page1 Ltd became the first privately owned paging network in New Zealand.
Today, through growth and acquisition we are now a truly multimedia contact centre.
Through our ISP, WebWorld we also offer Web Design and Hosting packages, an excellent alignment to many of our contact centre solutions.
At first contact we work with you to combine the best of the human element with the efficiencies of technology to get both working for you and your customers.
Service Focus
- Answering Services - 100%
Industry Focus
- Business Services - 20%
- Consumer Products - 20%
- Hospitality - 20%
- Travel & Lifestyle - 20%
- Social - 20%
Client Focus
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