Strong on both Core Competencies and 360-Performance. These firms have proven track records, deep specialisation, and solid client outcomes. Default recommendation for most buyers.
Best Answering Services Companies
Goodfirms has reviewed 933 Answering Services Companies as of October 2026 across 62 countries. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Brooklyn). Across the category, the median hourly rate is $25, median client rating is 4.8, and 27% of firms employ 50+ members. Explore the vetted Answering Services Companies below, compare their strengths, and connect with the provider best suited to your requirements.
Perusing online for top answering services companies for your business? Here is a list of professional answering services by Goodfirms to take care of your client calls efficiently. The answering service for businesses provides specialist operatives who answer calls for your organization's sake. They can take messages and attempt key business processes, boosting your productivity. This spares your business time & cash and guarantees you are constantly accessible to your customer base, which is an undeniably imperative for businesses today. Hence, Goodfirms brings you a curated list of the best answering services providers for you to select the one that fits your business criteria, with all the homework done from our part.
Goodfirms has verified 933 Answering Services Companies - part of 19,149+ Business Services Companies reviewed across 62 countries, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Companies for Answering Services in 2026
Since 1976 we’ve been helping companies keep the phones on even when the lights are off. Our telephone answering services provide you more time to get more done.
Since 1976 we’ve been helping companies keep the phones on even when the lights are ... read Answer Phone Company reviews & insights
< $25/hr2 - 9Tulsa, United StatesShortly after opening our doors in 1987, the Focus Telecommunications team created a comprehensive instruction manual for office answering services.We offer professional answering services to property managers, contractors, home services, and related industries.You know recovering from a phone call and returning to the task at hand can take precious minutes – or even hours – ... read Focus Telecommunications reviews & insights
Shortly after opening our doors in 1987, the Focus Telecommunications team created a comprehensive instruction ... read Focus Telecommunications reviews & insights
< $25/hr10 - 491987Eldersburg, United StatesFor over 30 years Telephone Connections has been saving companies money on Business Phone Systems and More in Tulsa, Oklahoma City, and Memphis. We offer full telecommunication services, cabling, access control and camera systems for businesses of all sizes.
For over 30 years Telephone Connections has been saving companies money on Business Phone Systems ... read Telephone Connections reviews & insights
< $25/hr2 - 91987Tulsa, United StatesLocated in Framingham, MA, a short drive from Boston, we service medical and business professionals around the United States. At VIP Connections we have trained operators available 24/7 to answer your calls. Our operators are trained in customer service and HIPAA Compliance.
Located in Framingham, MA, a short drive from Boston, we service medical and business professionals ... read VIP Connections reviews & insights
< $25/hr2 - 9Framingham, United StatesPhysicians Answering Service is a telephone answering company that specializes in providing accurate, detailed, and customized medical answering service solutions for the West Coast — including but not limited to San Jose, Vancouver and our hometown of Portland. Doctor’s offices and clinics can become hindered by cost overages, receptionist turnover and technology issues. The last ... read Physicians Answering Service reviews & insights
Physicians Answering Service is a telephone answering company that specializes in providing accurate, detailed, and ... read Physicians Answering Service reviews & insights
$100 - $149/hr50 - 2491990Portland, United StatesOrganizations need to mitigate the risks associated with employee availability in customer care. ATI enables its client - regardless of location - to unite the entire call center into one customer service organization. This is the seamless customer experience that supports business continuity and reduces employee-staffing risks on your organization.
Organizations need to mitigate the risks associated with employee availability in customer care. ATI enables ... read Active Telesource reviews & insights
< $25/hr250 - 9991997Portland, United StatesA Golden Voice Answering Service LLC offers the best Answering and Secretarial services in Rhode Island. We have knowledgeable and compassionate staff that are here to serve all your phone service needs. When you need Answering Services, Receptionist Services, Emergency Message Taking, Appointment Scheduling, Schedule Real Estate Showings, Emergency Volunteer Dispatch, Emergency Elevator Calls, Wake-up ... read A Golden Voice Answering Service reviews & insights
A Golden Voice Answering Service LLC offers the best Answering and Secretarial services in Rhode ... read A Golden Voice Answering Service reviews & insights
< $25/hr2 - 92008Providence, United StatesUnshackle yourself from your phone. New England in Touch is an answering service based in West Warwick, Rhode Island, that lets you focus on bringing up your business’ bottom line. With our help, you will have more time and energy to provide the best products and services to your customers.
Unshackle yourself from your phone. New England in Touch is an answering service based in ... read The Best Answering Services reviews & insights
$25 - $49/hr2 - 91992Providence, United Statesi24 Call Management Solutions was founded forty-nine years ago by my grandmother Florence and my parents, Ron and Audrey Blair. It was then called Alert Answering Service Ltd.. That makes me the third generation owner and a very hands-on operator.
i24 Call Management Solutions was founded forty-nine years ago by my grandmother Florence and my ... read i24 Call Management Solutions reviews & insights
< $25/hr50 - 2491970Montreal, CanadaA-1 MESSAGE CENTER will handle your important business calls with our 24-hour, live-answer, nation-wide telephone answering service and message service. We guarantee you a comprehensive package of answering message services tailored to your needs. Our message center – located in Canton, Ohio – provides answering services for clients across the United States. 24-hours a day; ... read A1 Message Center reviews & insights
A-1 MESSAGE CENTER will handle your important business calls with our 24-hour, live-answer, nation-wide telephone ... read A1 Message Center reviews & insights
< $25/hr2 - 9Akron, United StatesAlliance Wireless Communications is North America’s leading Telephone Answering Service. Our clients trust our team of dedicated North American-based Agents to provide an exceptional customer experience every call. Since our founding in 1948, our team members have answered more than 50 million calls. We make businesses more agile and profitable by ensuring every call is ... read Alliance Wireless Communications reviews & insights
Alliance Wireless Communications is North America’s leading Telephone Answering Service. Our clients trust our team ... read Alliance Wireless Communications reviews & insights
< $25/hr50 - 2491948Kingston, CanadaWelcome to Quest Answering Service, where we provide efficient telecommunications solutions to businesses all over Canada and North America. Whether you're a small business looking for budget-conscious communications strategies, or a large company looking to boost efficiency, we can provide speedy solutions. Our corporate strategy focuses on creating and maintaining lasting relationships with our clients. ... read Quest Answering Service reviews & insights
Welcome to Quest Answering Service, where we provide efficient telecommunications solutions to businesses all over ... read Quest Answering Service reviews & insights
< $25/hr2 - 91997Simcoe, Canada“i24 Call Management Solutions was founded forty-nine years ago by my grandmother Florence and my parents, Ron and Audrey Blair. It was then called Alert Answering Service Ltd.. That makes me the third generation owner and a very hands-on operator. i24 has experienced many technological changes in the past 49 years – internal and external. ... read i24 Call Management Solution reviews & insights
“i24 Call Management Solutions was founded forty-nine years ago by my grandmother Florence and my ... read i24 Call Management Solution reviews & insights
< $25/hr50 - 2491970Montreal, CanadaWe capture name, number, company & accurate message Online signup, live within minutes Backed by the longest running answering service in the UK
We capture name, number, company & accurate message Online signup, live within minutes Backed by ... read Answer.co.uk reviews & insights
< $25/hr2 - 9Borehamwood, United KingdomProfessional and cost effective telephone answering service with real receptionists answering your calls in real time. Guarantee your customers always talk to a real person and free up your time. With Pocket Receptionist you can improve your customer service & reduce costs by using a telephone answering service.
Professional and cost effective telephone answering service with real receptionists answering your calls in real ... read Pocket Receptionist reviews & insights
< $25/hr2 - 9Lowestoft, United KingdomWe’re not your traditional telco. We're your inbound number experts. Alongside our sister company, 1800 Numbers Australia, we are backed by more than a decade in experience, servicing small to medium business like yours with solutions designed to work harder for you. Powered by Alltel's business telecommunications technology, we are an industry recognised 1300 numbers ... read 1300 Numbers Australia reviews & insights
We’re not your traditional telco. We're your inbound number experts. Alongside our sister company, 1800 ... read 1300 Numbers Australia reviews & insights
< $25/hr2 - 92007Sydney, AustraliaCommVersion is UK’s Leading 24X7 Managed Live Chat Service provider that helps businesses generate up to 50% higher leads from their current website traffic. We ensure businesses stay connected and communicate effectively with their web visitors through live chat service. Today 150+ marketers and businesses use CommVersion on their websites to get a better ROI ... read CommVersion UK Limited reviews & insights
CommVersion is UK’s Leading 24X7 Managed Live Chat Service provider that helps businesses generate up ... read CommVersion UK Limited reviews & insights
NA50 - 2492004London, United KingdomBPO Bench have a robust infrastructure and a well-organized team that facilitates you with the most innovative solutions to cater to the customers' needs. We stay attentive to fulfilling the needs of your customers by providing them qualified assistance. We attend to their queries and provide them with the most effective suggestion and advice. Our ... read BPO BENCH reviews & insights
BPO Bench have a robust infrastructure and a well-organized team that facilitates you with the ... read BPO BENCH reviews & insights
NA10 - 49Dallas, United StatesUgell Law Firm, P.C. has been serving clients throughout the Lower Hudson Valley and Metropolitan New York areas for more than 30 years. We offer skilled, experienced reUgell Law Firm presentations in a wide variety of practice areas. 151 North Main Street Suite 202 New City, NY 10956 Phone: 845-608-8098 Fax: 845-639-7004 Email: [email protected] Website: ... read Ugell Law Firm reviews & insights
Ugell Law Firm, P.C. has been serving clients throughout the Lower Hudson Valley and Metropolitan ... read Ugell Law Firm reviews & insights
NA2 - 91986NYC, United StatesCosta Ivone, LLC is a personal injury law firm based in Chicago, Illinois. Our attorneys at Costa Ivone, LLC work hard to help our clients seek the compensation they need to pay for their injuries. Our team knows how hard it is to deal with an injury on your own. We make three promises to ... read Costa Ivone, LLC reviews & insights
Costa Ivone, LLC is a personal injury law firm based in Chicago, Illinois. Our attorneys ... read Costa Ivone, LLC reviews & insights
NA10 - 492017Real Receptionist was started by the founders of Arc Tech – a telecommunications business based in Cape Town South Africa. We realised that some of our clients needed more than a telephone system – they needed someone to answer their calls too! We started marketing our new idea to small businesses who didn’t have the ... read Real Receptionist reviews & insights
Real Receptionist was started by the founders of Arc Tech – a telecommunications business based ... read Real Receptionist reviews & insights
< $25/hr10 - 492019HMS, USA LLC is an advanced healthcare services provider overseeing numerous medical practices in the US. HMS compassionate and skilled professionals are equipped with the latest tools and techniques to manage such a vast arena. We strive to maintain the highest possible standards in providing complete revenue cycle management (RCM) solutions to our clients.
HMS, USA LLC is an advanced healthcare services provider overseeing numerous medical practices in the ... read HMS, USA LLC reviews & insights
NA10 - 492013Long Island, United StatesiTeleCenter is a cloud-based virtual phone system designed for small businesses and entrepreneurs.
iTeleCenter is a cloud-based virtual phone system designed for small businesses and entrepreneurs.
NA50 - 2492005Control Technologies FZE (Ctrltech) offers Power, Cooling & Monitoring solutions for Server room & Datacenter. We offer dehumidifiers, voltage stabilizer, water leak detection system, & voltage regulators. Dehumidification products include industrial dehumidifiers & swimming pool dehumidifiers. Besides, we offer precision air conditioner, air cooler, static transfer switch (STS), & frequency converters. Our other products are ... read Control Technologies reviews & insights
Control Technologies FZE (Ctrltech) offers Power, Cooling & Monitoring solutions for Server room & Datacenter. ... read Control Technologies reviews & insights
NA2 - 9Attestation services Dubai is your one-stop platform for all your attestation and notarization needs. Documentation is a serious matter for all. We help to make your documentation perfect so you can focus on other important matters. We even offer consultation, legal services, and legal translation services used for concerned purposes. we are specialized in legal ... read ATTESTATION SERVICES DUBAI | Certified true copy attestation services reviews & insights
Attestation services Dubai is your one-stop platform for all your attestation and notarization needs. Documentation ... read ATTESTATION SERVICES DUBAI | Certified true copy attestation services reviews & insights
NA2 - 9Website : https://www.sdcrimedefense.com/ Address : 2209 Highland Ave. Suite B, National City, CA 91950 Phone : +1 619-877-6894 Chula Vista Criminal Attorney is a California-based criminal defense law firm that works with defendants facing charges for a crime. We work with a team of well-educated and highly qualified attorneys who understand the law and understand ... read Chula Vista Criminal Attorney reviews & insights
Website : https://www.sdcrimedefense.com/ Address : 2209 Highland Ave. Suite B, National City, CA 91950 Phone ... read Chula Vista Criminal Attorney reviews & insights
NA2 - 9Kantawala Enterprises is one of the leading weighing scales and weighing systems manufacturers, suppliers, and exporters in Raipur, Chhattisgarh. The company is known for a wide range of Electronic Weighing Scale Manufacturers in Raipur, Chhattisgarh such as Digital Crane Scale, Industrial Weighing Scale, Road Digital Crane Scale Manufacturers in ChhattisgarhWeighbridge, Crane Scale, Electronic Ladle Weighing, ... read Kantawala Enterprises Crane Scale Manufacturers reviews & insights
Kantawala Enterprises is one of the leading weighing scales and weighing systems manufacturers, suppliers, and ... read Kantawala Enterprises Crane Scale Manufacturers reviews & insights
NA010 - 49BuildXtra is an estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level.Best Reputed, Oldest and Most Renowned Real Estate Agent and Property Dealer for High End Luxury Apartments, Flats, Condos and Bungalows in Faridabad. To get more information Please visit us ... read BuildXtra reviews & insights
BuildXtra is an estate agency offering a wide range of expertise in residential sales, lettings ... read BuildXtra reviews & insights
NA50 - 2492000Super International shipping has been in the logistics industry for over 10 years. We have the best connection with main carriers and airlines, we get lower contract rates than the market standard. This allows us to offer the most affordable freight forwarding service From China to any country and importing From any country to China. ... read super international freight agency reviews & insights
Super International shipping has been in the logistics industry for over 10 years. We have ... read super international freight agency reviews & insights
$50 - $99/hr050 - 249Beijing, ChinaRaks was established in 2002, with more than 15 years of experience and expertise under their belt in the Logistics Industry, Raks is known to be one of Singapore’s most trusted sea freight forwarders.
Raks was established in 2002, with more than 15 years of experience and expertise under ... read Third Party Logistics Singapore reviews & insights
NA2 - 9Mitto AG is a leading provider of global, omnichannel communications solutions. Mitto supports business growth with advanced customer engagement technology and messaging enablement. Founded in 2013 in Switzerland by Ilja Gorelik and Andrea Giacomini, Mitto AG began as a small team of telecommunications experts and has grown into the industry leader in ensuring best-in-class A2P ... read Mitto AG reviews & insights
Mitto AG is a leading provider of global, omnichannel communications solutions. Mitto supports business growth ... read Mitto AG reviews & insights
NA50 - 2492013MCUBE: Empowering Businesses with Cloud Telephony Services MCUBE offers a revolutionary unified omnichannel solution for Cloud Telephony Services, providing a seamless breakthrough in business communication. With a focus on exceptional customer service, improved productivity, and unlocking growth opportunities, MCUBE's cutting-edge technology addresses communication hassles for businesses.
MCUBE: Empowering Businesses with Cloud Telephony Services MCUBE offers a revolutionary unified omnichannel solution for ... read MCUBE VMC Technologies reviews & insights
NA250 - 9992006We at Smefundings.com – Online Marketplace for Business loan in India. Our aim is to make business finance decisions easy, convenient, and transparent for our customers. For more details call us now.
We at Smefundings.com – Online Marketplace for Business loan in India. Our aim is to ... read smefundings reviews & insights
NA2 - 9We offer the best interior design services for residences, commercial spaces, and hospitality establishments. We cater to various styles to meet your interior needs. Moreover, you can customize your ambiance with our amazing furniture designs that are affordable and come in different shapes and sizes. To get our designer’s assistance on the best solution for ... read Oye Turtle reviews & insights
We offer the best interior design services for residences, commercial spaces, and hospitality establishments. We ... read Oye Turtle reviews & insights
NA2 - 9Noida, Indiastockamj is India's best Share Broker Comparison and free intraday share tips. Compare stock brokers and reviews of major online trading stock brokers in India like Zerodha India has a long tradition of futures trading in various commodities, metals, precious metals as well as the capital market. Indian Commodity Derivatives Market India has six major ... read stockamj reviews & insights
stockamj is India's best Share Broker Comparison and free intraday share tips. Compare stock brokers ... read stockamj reviews & insights
NA2 - 9E. Thomas Pyle III is a personal injury attorney based in McPherson and serving the state of Kansas. He specializes in motor vehicle accident cases and workers' compensation claims. He also helps clients with wills, trusts and estates, divorce law, and business law on an hourly or fee-based basis. We work tirelessly to make certain ... read Pyle Law reviews & insights
E. Thomas Pyle III is a personal injury attorney based in McPherson and serving the ... read Pyle Law reviews & insights
NA02 - 9MacPherson, United StatesThe World Wide Packers and Movers is an Indian company that offers a wide range of relocating and shifting services in all of India's major cities. In India, we provide premium packers and movers and relocation services. Air shipping, sea transport of goods, storing & warehousing, worldwide logistic services, transhipment, vehicle transport & transit, and ... read Worldwide Packers & Movers reviews & insights
The World Wide Packers and Movers is an Indian company that offers a wide range ... read Worldwide Packers & Movers reviews & insights
NA50 - 2492016Gurgaon, IndiaVoice of the Customer (VoC) is a research technique used by companies to gain a deeper understanding of their customers. The increasing emphasis on VoC parallels the transition to customer-centric business models. You can take help from a business consultant and select from a variety of individual VoC methods for streamlining the customer journey, and ... read The X Future reviews & insights
Voice of the Customer (VoC) is a research technique used by companies to gain a ... read The X Future reviews & insights
NA2 - 9Cupertino, United StatesGive your business edge with contact centre support that adapts as your business grows. Our support, IT and operations will work with you to meet new requirements, streamline operations and impress your customers. From simple messaging to complex, critical services extend your team with Well Done.
Give your business edge with contact centre support that adapts as your business grows. Our ... read Well Done International Pty Ltd reviews & insights
$25 - $49/hr50 - 2492000Melbourne, AustraliaCallture is a business phone service provider company located in Canada. Callture provides business phone services in different locations with unique feature phone services to their customers. Callture business phone service meets the industry-specific needs of our business customers by incorporating the future-proof features required to gain and maintain a competitive advantage.
Callture is a business phone service provider company located in Canada. Callture provides business phone ... read Callture Inc reviews & insights
NA050 - 249Mississauga, CanadaBryan worked to defend large insurance companies from injury lawsuits. Blackwell Ruiz is known for his dedication to winning maximum settlements & judgments for their clients. Personal injury cases are complex, and you’ll need an ace attorney to urge the compensation you deserve. Our attorneys are experienced at winning all kinds of personal injury cases, ... read Blackwell Ruiz Injury Law reviews & insights
Bryan worked to defend large insurance companies from injury lawsuits. Blackwell Ruiz is known for ... read Blackwell Ruiz Injury Law reviews & insights
NA2 - 9Tempe, United StatesEfficient Accounting Solutions to Grow Your Business Our consultants are experts in fields ranging from accounting, marketing, operations, and more. We’re here to help your business shine. The days of intimidating & confusing accounting are finally over! We will make sure to give you the courteous accounting service you deserve. Our goal is that you ... read Half Price Accountant reviews & insights
Efficient Accounting Solutions to Grow Your Business Our consultants are experts in fields ranging from ... read Half Price Accountant reviews & insights
NA10 - 49Austin, United StatesAt Personal Injury Legal Group, our West Los Angeles, California personal injury law firm provides top-notch legal services for individuals and families, so they can get their lives back on track with the financial recovery these deserve for their unique circumstances. Our attorney James Victor Kosnett have great experience in following practice area Personal Injury, ... read Personal Injury Legal Group reviews & insights
At Personal Injury Legal Group, our West Los Angeles, California personal injury law firm provides ... read Personal Injury Legal Group reviews & insights
NA2 - 9Los Angeles, United StatesQuickBlox emerged as a pioneer in the communication solutions market by introducing its chat API. Recognizing the growing demand for remote real-time communication, QuickBlox positioned itself as one of the first providers to address this need effectively. With its robust chat API, QuickBlox empowered businesses and developers to seamlessly integrate chat functionality into their applications, ... read Quickblox reviews & insights
QuickBlox emerged as a pioneer in the communication solutions market by introducing its chat API. ... read Quickblox reviews & insights
$150 - $199/hr10 - 49London, United KingdomPersonal Telephone Answering Service is an owner-operated company that has been firmly established in the Santa Clara Valley since 1961. We are committed to providing our customers with a full range of personal telephone answering services, radio dispatching, and alpha / numeric paging. All of which, is specifically tailored to the individual needs of our ... read Personal Telephone Answering Service reviews & insights
Personal Telephone Answering Service is an owner-operated company that has been firmly established in the ... read Personal Telephone Answering Service reviews & insights
NA10 - 491961San Jose, United StatesAt Sooner Answer Service we provide live telephone answering service. Live answer means real people, not voice mail systems, will answer your calls. By forwarding your calls to us you enable our TSR (telephone service representatives) to answer your calls. We will answer with your company name or in any way you wish us to.
At Sooner Answer Service we provide live telephone answering service. Live answer means real people, ... read Sooner Answer Service reviews & insights
NA10 - 49Oklahoma City, United StatesAppletree Answers is a global leader in critical and custom call center services for commercial businesses and healthcare organizations. Appletree team members are dedicated to delivering enhanced experiences through healthcare and commercial contact center solutions. Appletree has invested in the infrastructure, technology and people in order to provide world-class communication solutions.
Appletree Answers is a global leader in critical and custom call center services for commercial ... read Appletree Answers reviews & insights
$50 - $99/hr250 - 9991995Austin, United StatesAnswer4u is a leading UK-based telephone answering service, supporting businesses of all sizes with professional, 24/7 call handling. Whether you're a start-up aiming to make a strong first impression or an established company needing reliable overflow support, our team is here to act as an extension of yours. We offer a range of flexible services ... read Answer4u reviews & insights
Answer4u is a leading UK-based telephone answering service, supporting businesses of all sizes with professional, ... read Answer4u reviews & insights
< $25/hr50 - 2492004Nottingham, United Kingdom
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The Magical Quadrant
Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.
The four quadrants explained
Each card shows the count of firms in that quadrant and the top 5 by composite score.
Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.
Deeply specialised but with moderate market presence. Often the right pick when specialisation matters more than scale - boutique shops with deep technical chops.
Newer entrants and smaller boutiques. Higher risk but often the best price-performance - particularly for early-stage startups or non-mission-critical projects.
The 3 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.
How firms are placed on the matrix
Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.
Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.
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