Never Miss Another Call - Professional UK Based Telephone Answering Service

Answer4u is a leading UK-based telephone answering service, supporting businesses of all sizes with professional, 24/7 call handling. Whether you're a start-up aiming to make a strong first impression or an established company needing reliable overflow support, our team is here to act as an extension of yours.

We offer a range of flexible services that keep you connected to your customers, without the cost of in-house reception staff. From pay-as-you-go Virtual Receptionist and Virtual Assistant services to tailored Help Desk Support, Diary Management, and Dedicated Agents who act as an extension of your team, we deliver solutions that fit the way you work.

With Answer4u, you get more than just a call answering service — you gain a dependable partner focused on delivering an exceptional customer experience.

Never miss a call again. Speak to us today and find out how we can support your business.

Certifications/Compliance

ISO 9001:2015
United Kingdom United Kingdom
Pinfold House, Talbot Street, Nottingham, Nottinghamshire NG1 5GL
0800 822 3344
< $25/hr
50 - 249
2004

Service Focus

Focus of Business Services
  • Answering Services - 100%

Industry Focus

  • Startups - 10%
  • Enterprise - 10%
  • Oil & Energy - 5%
  • Other Industries - 5%
  • Legal & Compliance - 5%
  • Insurance - 5%
  • Industrial - 5%
  • Business Services - 5%
  • Other - 50%

Client Focus

90% Small Business
10% Medium Business

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Client Portfolio of Answer4u

Project Industry

  • Real Estate - 33.3%
  • Consumer Products - 33.3%
  • E-commerce - 33.3%

Major Industry Focus

Real Estate

Project Cost

  • Not Disclosed - 100.0%

Common Project Cost

Not Disclosed

Project Timeline

  • Not Disclosed - 100.0%

Project Timeline

Not Disclosed

Clients: 16

  • a2dominion
  • ABTA
  • Principality Building Society
  • Gtech
  • Molson Coors
  • Centrick
  • Happy Puzzle Company
  • KODAK
  • LoknStore
  • Police Mutual
  • Adopt North West
  • Wet&Forget
  • Calor
  • Vailant
  • Willowbrook Mobility
  • Rival Canal Rescue

Portfolios: 3

Centrick Property Case Study

Centrick Property Case Study

  • Centrick Property Case Study screenshot 1
  • Centrick Property Case Study screenshot 2
Not Disclosed
Not Disclosed
Real Estate

Discover how Answer4u's intelligent outsourcing approach helped Centrick Property improve customer service levels while undergoing significant growth.

"Anyone can deliver an outsourced contact centre service, but we wanted something very different. We needed a service where our calls were answered by people who really understood our business – and, therefore, our customers’ needs."

James Ackrill, Group Chairman, Centrick Property

Gtech Case Study

Gtech Case Study

  • Gtech Case Study screenshot 1
  • Gtech Case Study screenshot 2
Not Disclosed
Not Disclosed
Consumer Products

As demand for its products surged, Gtech needed a solution to handle its growing customer service needs
without compromising on quality. Learn how Answer4u provided 24/7 sales order support to deliver the seamless customer service required.

The Happy Puzzle Company Case Study

The Happy Puzzle Company Case Study

  • The Happy Puzzle Company Case Study screenshot 1
  • The Happy Puzzle Company Case Study screenshot 2
Not Disclosed
Not Disclosed
E-commerce

As sales for indoor games surged during the Covid-19 lockdown, The Happy Puzzle Company faced a significant increase in customer enquiries and orders. Learn how Answer4u delivered flexible call handling to manage this increased demand.