List of Largest companies for Business Services provider
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Incorporated in 2000, Chinasoft International Limited (hereinafter referred to as Chinasoft International) is a listed company in the main board of Hong Kong Stock Exchange(HKSE: 354). In order to meet the current challenges presented by the Internet, cloud computing and big data, the Company is divided into the Techn ... read more about ChinaSoft International
$50 - $99/hr10000+2000Beijing, China -
Kelly Services has provided workforce solutions to customers in a variety of industries throughout its history since 1946. Our range of workforce solutions and geographic coverage has grown steadily over 70 years to match the needs of our customers.
< $25/hr50 - 2491946Taipei City, Taiwan -
Since 2002 we have helped thousand of companies identify, reach and connect with their customers in Taiwan.
< $25/hr2 - 92002Taipei City, Taiwan -
ExpertCallers is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to call center businesses around the world. We began our journey way back in 2002, and have, over the years, grown and diversified our services to provide value-added support to ov ... read more about ExpertCallers
< $25/hr1,000 - 9,9992007Princeton, New Jersey -
MOCAP Limited, a merger company between Mitsiam Tele-Services Co., Ltd. (only Thai local operations) under Mitsui group and Loxdata Co., Ltd under Loxley group, established in June 2008 in order to penetrate into Thai outsourcing market. Two former companies had been providing the Call Center outsourcing service since ... read more about MOCAP LIMITED
$50 - $99/hr50 - 2492007Bangkok, Thailand -
Digicon Technologies Ltd is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of BPO and IT/ITES solutions. Through our dynamic solution mechanism, we list among our clients some of the world’s most prestigious firms and companies as well as diverse government agencie ... read more about DigiCon Technologies Private Limited
$50 - $99/hr50 - 2492009Dhaka, Bangladesh -
Call Center BPO services center has a progressive range of features for both inbound and outbound call center services. Almost all kinds of services of a call center are available here which you’re looking for. This call center outsourcing company can handle many different types of surveys. It also offers a vast ... read more about bpo. com
$50 - $99/hr10 - 492016Dhaka, Bangladesh -
CallPageboy Call Centre provides a professional and personalised Telephone Answering Service to Irish Companies nationwide.
< $25/hr50 - 2491972Dublin, Ireland -
KenCall is Kenya’s largest contact center operating globally and providing call center and Business Process Outsourcing (BPO) services to organizations worldwide. KenCall offers unrivalled experience in customer care, telesales, technical support, customer acquisition, web chat services and BPO. Its business i ... read more about KenCall
$25 - $49/hr50 - 2492004Nairobi, Kenya -
Andest Bites Ltd is a Kenyan based firm operating in the Information Technology Enabled Services (ITES) sector within four business segments: ICT Consulting, Web Application Development, ICT Training and Capacity Building, and Business Process Outsourcing Services, targeting both local and international clientele. We p ... read more about Andest Bites
< $25/hr2 - 9Nairobi, Kenya -
We are an Award Winning 24/7 Answering Service and Call Center, whom since 1987, has been providing superior custom answering service solutions. Our clients receive our unequivocal 24/7 live operator and remote receptionist representation. Your organization will profit from our 100% live answering service and after hou ... read more about Alliance Communications
$25 - $49/hr10 - 491987Orlando, Florida -
With specialized experience within the insurance industry, Virtual Insurance Service, LLC can help with all aspects of your agency work flows. Everything from client contacts, sales, management of your accounts and client database. If you have internet and e-mail access, we can help you. Whether you need to catch up, k ... read more about Personalized Communications
$25 - $49/hr50 - 2491975San Antonio, Texas -
Vendere Partners President Jim Alkire is a leader in the B2B lead generation industry. He has vast experience in sales and consulting, and is an expert in sales management, business solutions development, and in building businesses through organic growth and acquisitions. Jim began his career as a technology consult ... read more about Vendere Partners
NA2 - 9Dallas, Texas -
Call Center Experts. Award winning quality driven. Business trained support that consists of dedicated Agents, specialized Agents,or shared Agents. Over 50 years in the industry, recognized for quality for last 20 by national call center organization ATSI . Customized programs for inbound and outbound call center suppo ... read more about Answer United
< $25/hr50 - 2491965Kalamazoo, Michigan -
In the 21st century, sovereign identity is the primary objective while ensuring that bad actors from around the world are not able to launder money or fund terrorism. Alpha Fortress aims to lay down the foundation to educate the general population about the importance as well as the implementation of this vision throug ... read more about Alpha Fortress Private Limited
$50 - $99/hr10 - 492017Noida, India -
Starting from humble beginnings in 2006, Spectrum has grown from a small 1 room operation servicing 2 companies to now having 2 states of the art operations centers and servicing an array of companies from small startups to established multi-million dollar companies. Spectrum is unique in that all the founders are entr ... read more about Spectrum BPO
$50 - $99/hr50 - 2492008Richardson, Texas -
We are in the process of consistently building a strong relationship between companies and their customers by emerging skilled people, systematic Business Process Outsourcing and the power of data analysis to help companies significantly boost their workflow and customer satisfaction. https://contiqueglobal.com ... read more about Contique global
NA2 - 92018Chennai, India -
Incorporated in 2006, QTAT BPO Solutions is a Houston Based Information Technology Enabled Services ( ITES ) and Internet Marketing Company with global delivery centers. We provide industry neutral outsourcing services with a state-of-the-art technology platform to meet the increasingly challenging needs of healthcare ... read more about QTAT BPO SOLUTIONS INC
$100 - $149/hr50 - 2492006Houston, Texas -
TAS United, LLC is a Texas-based telecommunication company with offices in San Antonio, Houston, Austin, Beaumont, Corpus Christi, El Paso, and Lubbock. We provide highly-personalized, secure call processing solutions for our customers throughout the country. Operating from a custom technology platform supported by tra ... read more about TAS United, LLC
NA2 - 9San Antonio, Texas -
Main Line Telecommunications is a professional answering and messaging service. We pride ourselves on the quality of service we deliver to our clients. MLT has achieved the ATSI (our national association) Award of Excellence for outstanding service for fourteen consecutive years, including seven top ten finishes in tha ... read more about Main Line TeleCommunications
< $25/hr10 - 491954Aston, Pennsylvania -
Anomaly Squared is a contact center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies. We know that your employees'​ time is both limited and valuable. With our live transfer and lead qualification ... read more about Anomaly Squared
$50 - $99/hr250 - 9992011Greensboro, North Carolina -
Customer Elation provides call center services for clients who want the capabilities of a large call center but the attention of a boutique shop.
< $25/hr250 - 9991993Minneapolis, Minnesota -
ARS Services is an established, nationwide service organization operating throughout the United States and Canada with over 20 years’ experience in providing reliable quality on-site services. ARS is able to use its managed-style of technical service to effectively provide technical expertise into the rapidly gro ... read more about ARS Services
< $25/hr2 - 91999Albuquerque, New Mexico -
We invest in technology, which is constantly updated, so our employees perform at the highest level possible. Every phone call made to our call center is recorded for our client – a valuable training and information tool.
< $25/hr10 - 491976Baltimore, Maryland -
Welcome to BTE Communications, one of the best providers of professional telephone answering services. Since 1958, we have been helping businesses run more efficiently and cost effectively by offering the best value in reliable, affordable, and customizable call center solutions. Having served the needs of thousands of ... read more about BTE Communications
< $25/hr2 - 9Bakersfield, California -
Intelligent Office provides customized business solutions, reception services and prestigious offices and conference space to hundreds of local, national and international businesses.
< $25/hr250 - 9991995Boulder, Colorado -
Welcome to LaBell Exchange, one of the nation's leading providers of call center services. Established in 1975, LaBell Exchange is known for our commitment to personalized service and customer satisfaction. We understand running a business can be challenging, which is why it is our mission to help your business ope ... read more about LaBell Exchange
< $25/hr2 - 9Santa Ana, California -
Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area. Our dependable 24-hour Call Center operations have the capability and capacity to increase sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies. ... read more about Call24 Communications
$50 - $99/hr50 - 2491985Pleasant Hill, California -
Condado Group is a Kansas City based independent Customer Relationship Management (CRM) and contact center management consulting firm recognized for its experience, integrity, partnering approach, and proven results. Condado Group is dedicated to helping our clients on a global basis dramatically improve the perform ... read more about Condado Group
< $25/hr50 - 2492005Kansas City, Missouri -
NovusCall has been serving hundreds of businesses nationwide since 2006. We only hire the best receptionists, and train them on your company’s procedures. This ensures only the best receptionists are welcoming your customers. NovusCall’s Live Virtual Receptionists can manage all Incoming and/or Outgoing cal ... read more about NovusCall
$50 - $99/hr10 - 492006Salt Lake City, Utah -
24/7 Professional Answering & Dispatch Services. Answer Ally is a full service, customizable solution for any size business. You're not just a customer, you're an Ally! We want to help your business succeed with our top-notch Answer Allies and our exceptional service.
$25 - $49/hr10 - 492014Portland, Oregon -
You want to grow your business and provide excellent customer service but need more support and bandwidth to manage customer communications. We understand it’s hard to drive business success while keeping up with staffing. But customer service should be what sets you apart, not what drags you down. That’s w ... read more about CCS - Customer Contact Services
$25 - $49/hr250 - 9991972Minneapolis, Minnesota -
Outsourcing as an option for small to mid-sized businesses has been recognized by the New York Times best seller ‘The World is Flat’ by Thomas Freidman. Also, in his book ‘The 4 Hour Workweek’ Tim Ferris describes how businesses like E Virtual Services can help busy professionals reduce their wo ... read more about E Virtual Services
$50 - $99/hr50 - 2492009Minnetonka, Minnesota -
To exclusively provide medical professionals with an affordable and efficient billing experience to ensure accurate and timely payments. Our experienced staff is dedicated to ensuring that we increase cash flow along with high quality service so that we can retain the highest return to each practice. Progressive Billin ... read more about Progressive Billing
NA10 - 491997San Antonio, Texas -
Mailing Data Solutions is a b2b data service provider, a team of knowledgeable data and marketing professionals. We hold over 13 years of combined experience as a team of data and direct marketing managers. Clients use data to better engage and communicate with customers and take valuable business decisions, therefore, ... read more about Mailing Data Solutions
NA250 - 9992015NYC, New York -
AdInfusion is an inbound digital marketing analytics and optimization company formed in 2012. We help companies accurately track their advertising results and get more leads and sales from the web. If you own a business, have ambitious growth goals, and are looking for an awesome partner to help you measur ... read more about AdInfusion
$100 - $149/hr2 - 92012Sacramento, California -
We consult with companies on Robotic Process Automation (RPA) and AI, help with software selection, and deploy end-to-end RPA and AI solutions. Our solutions help companies do more with less, reduce cost, increase productivity, and significantly improve the quality of day-to-day ... read more about Noble Business Alliance
$50 - $99/hr10 - 492019Tampa, Florida -
SplashDev is a Dutch-Austrian technology and solution provider. Our headquarter is in Bucharest, Romania. Besides this, we have delivery centers in Russia and Romania. Most importantly, together with you we select the best location for service delivery team. The Expert Teams build and implement solutions for the Fin ... read more about Splashdev
$25 - $49/hr10 - 492014Bucharest, Romania -
We offer comprehensive BPO services whose success is rooted in deep experience and knowledge of our client's business and industry. Our Team collaborates to help clients define a broader spectrum of performance targets, including measurable business outcomes such as better customer satisfaction, increased sales and ... read more about Adroit Synergies Pvt Ltd
$100 - $149/hr250 - 9992015Noida, India -
We help companies to unlock the benefits of outsourcing with client-focused services built around your specific challenges and objectives. Our global team offers fast, reliable support through a multilingual, multi-skilled team of dedicated experts. We’ll work to reduce the strain on your resources, allowing you ... read more about DDC Company
< $25/hr2 - 9Manchester, United Kingdom -
e-profitbooster is a UK based company offering IT support, IT consultancy and software development to a wide range of professional businesses in Yorkshire and across the UK. We have extensive experience of working with clients in many different sectors and our team of dedicated analysts can provide customized solu ... read more about E-profitbooster
< $25/hr2 - 9Bradford, United Kingdom -
We let businesses focus on core activities, Students & Professionals get solutions to their problems.
< $25/hr2 - 9Milton, Canada -
Kaya Systems INC is an IT enabled services provider. We are specialized in providing back office services ranging from data entry, virtual assistant, equity research, to data modeling. Kaya Systems is also involved in web-based application development, leveraging open source technologies and we have successfully create ... read more about Kaya Systems
< $25/hr50 - 2492007Mississauga, Canada -
Salasar Calltech (P) Ltd found in 2009. Company start with Business Process Outsourcing Business in the year of 2009 with US and UK Clients. We are specialize in Call Center Solutions, VoIP, Website Development and SEO Marketing. Currently we are running with Call Center and Web Development. We found a strong team w ... read more about Salasar CallTech
$25 - $49/hr10 - 492009Hyderabad, India -
Is a BPO (Business Process Outsourcing) company supplying talented workforce to handle non-primary business functions of your business.
< $25/hr2 - 9Sydney, Australia -
Mellon Poland Sp.zo.owas founded in 2006 in Warsaw. The company provides specialized technology solutions and outsourced services to organizations with strong consumer business, such as Retail Banks, Insurance Companies, Public Utilities Companies, Telecommunications Providers and large Retailers. ... read more about Mellon Poland
$50 - $99/hr1,000 - 9,9991994Warsaw, Poland -
Hankos.NET is a subsidiary of Hankos International, Ltd., a private-owned firm located in downtown Belgrade, Serbia. Hankos.NET or "Hankos Networks" is specialized in development and business implementation of Internet technologies. Due to its modern, project oriented organization, Hankos.NET gathers number o ... read more about Hankos.Net
< $25/hr2 - 9Belgrade, Serbia
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Get a Personalized ShortlistWhat Are Business Services?
Business services refer to the solutions commonly required by businesses. These services solve a commercial task and are intangible, unlike products. These tasks range from consulting, banking, insurance, warehousing, technical maintenance, etc. These services can be delivered physically or via virtual platforms such as mobile apps, web-based systems, cloud solutions, etc. Outsourcing these services is a noteworthy trend today and helps businesses focus on their core operations.
Characteristics of a Business Service:
Business services are divided into the following characteristics:
What Is the Difference Between Building an Outsourcing Business Services or Building an In-House Team?
Decide whether you plan on delivering business solutions through an in-house team or outsource to service vendors. With an internal department, you will be capable of having dedicated solutions. This will require you to appoint designated employees for the task. However, it will increase the cost of staffing, infrastructure, etc. Besides, it is more time-consuming and can distract the workforce from the core business tasks.
Contrarily, outsourcing empowers you to nitpick service providers based on your requirements. Moreover, you save a substantial cost as you do not need to invest in the latest technologies and tools. You also have the freedom to pick the top business service provider after assessing their expertise, knowledge, and years of experience. Outsourcing business services have several other benefits that are discussed in the following topic.
What Is the Importance of Outsourcing Business Services?
There are numerous advantages to outsourcing business processes, namely:
1. Cost-Efficiency:
Businesses incur a vast range of expenses throughout. Subcontracting non-essential services to service providers based in locations with low labor costs, aids agencies in cutting down their expenses substantially. Moreover, the wage gap between developed and developing countries also results in achieving tasks at a lower cost without compromising the quality of the solution. Besides, businesses do not require to invest in licensing high-class technology, building office space, electricity, full-time staffing, etc., which further reduces the overall expenditure of the business.
2. Access to Expertise:
The business service providers do not simply deliver what the organization demands, they offer better and customized solutions owing to their years of experience and skills. The service provider company consists of a team of experts who can accomplish the task easier due to their extensive knowledge and in-depth understanding of the project domain. In addition, businesses based in developed nations have to deal with talent shortages due to the increased demand for skilled workers. Hiring independent business service providers from developing countries also address this issue.
3. Scalability:
Investing in developing a full-time, in-house team for services that are either temporary or may require further expansion or compression in a later stage is expensive for business firms. This can be resolved by timely outsourcing such services. Business service providers are apt to efficiently handle these surges or decline in the workload. For instance, external agencies can assign additional workforce to manage accounting and auditing services during peak tax season at an added cost. Whereas, reinstating the regular team will reduce the work pressure.
4. Risk Mitigation:
Externalizing solutions enable agencies to manage risks and inconsistencies associated with business services. Substandard staffing can lead to an unsatisfactory level of operation causing financial or reputational damage. Business service providers are liable to provide staff backup during a shortage of employees while ensuring that they are above par at the job. Agencies can also shift the responsibilities of certain business processes to the outsourced vendors as they are proficient and experienced in handling such situations.
5. Competitive Edge:
Outsourcing business services assist businesses in gaining a competitive edge in the industry. Businesses can operate 24/7 since the service providers can take over the tasks and functions in the absence of the in-house team. This offers enhanced satisfaction to customers thereby gaining trust from the clientele. Additionally, these firms can acquire the latest tools and technologies, allowing companies to easily integrate these solutions into their operation leading to improved operational performance. These service partners can also manage critical, time-sensitive tasks in the absence of decision-makers and refer back in due time for consideration.
Which Are the Different Types of Business Services?
The business services cater to the vast aspects of the industry. Following are some of the most prominently outsourced business services:
1. Accounting:
Setting up an in-house accounting department can be expensive. Outsourcing business accounting services allow small businesses to manage bookkeeping, petty cash and ledger management, etc. Accounting business services can easily handle ledgers of a small or large company while also working with other customers. A specific team for small business accounting services can accomplish tasks more quickly. Moreover, companies can quickly scale services when the need to expand the business arises.
2.Answering Services:
Investing in an answering service offers businesses professional phone answering services at a significantly lower price. The answering services for business offer exceptional tech systems that are capable of handling the vast volume of calls. Outsourcing business answering services also free up staff and resources to focus on core products. It plays an essential part in improving the rate of return as better customer service boosts sales and revenue.
3.Data Entry:
Outsourcing data entry services will aid in digitizing the data as well as ensure its systematic storage and maintenance across multiple platforms. The key advantage of incorporating external help is that the data becomes more logical, structured, and readily available for analysis while making vital decisions. These data services also offer NDA (Non-Disclosure Agreement) that ensures the data is secure and accessed by authorized personnel only. Businesses also save substantial costs while dealing with a heavy volume of data.
4.Financial Planning:
Every organization requires financial services for varied purposes such as taxation, valuation, depreciation, or expansion. Managing finances is generally done by the internal finance department of the organizations. However, getting assistance in financial planning services allow businesses to gain additional accounting experts having technical knowledge. It also enables small businesses to keep track of updating accounting rules and implementations. Organizations can also tackle difficult economic situations as well as pay close attention to the security and confidentiality of the data.
5.Human Resources:
Outsourcing human resources services can cut down the overhead costs that are associated with HR solutions. The service provider companies are also responsible for managing employee payslips, offers advisory on tax, and deductions for accounting purposes. Outsourcing also enables firms the ability to access global talent enhancing business efficiency. HR service providers also maintain and audit business policies to ensure the best interests of the organization and the employees are protected.
6.Management Consulting:
Management consulting services deal with the entirety of the business solution. Hiring expert management consultants in the early stage of conception supports organizations through financial advisory, fundraising, and overall business development. This service also focuses on identifying managerial risks and eliminating them. Management consultants are apt to deliver unmatched services in building strategy and offering consultation regarding technological and functional systems.
7.Transcription:
Managing in-house transcription services can be extremely costly and time-consuming. On the contrary, outsourcing saves time and effort of the staff as well as resources such as infrastructure, workforce training, etc. In addition, hiring external resources allows firms to acquire experts from varied fields depending on the needs of the company. The specialized managers are also responsible for the timely delivery of the transcription work while maintaining the quality of the product.
What Are the Features of an Ideal Business Services Provider?
The success of a business majorly depends on its partnership with the numerous chains of business services. However, while searching for a business service partner, it is essential to scrutinize the firm on the basis of the following features.
1. Effective Communication:
Building an efficient communication channel is essential while outsourcing any services. Businesses must look out for service providers who can constantly keep in touch. A reliable business service provider company is one that implements emails and alerts to keep the clients updated on new developments as well as respond promptly to any complaints raised by users.
2. Client-Centric:
Dedicated business service companies place tremendous emphasis on clients’ requirements. Opt for a company that prioritizes the need of their clientele and quickly works on eliminating any complaints. This is most critical when dealing with business services, as a flaw in a single operation can disrupt the functionality of other codependent services.
3. Timeliness:
While outsourcing business services, organizations always worry about the complications related to untimely delivery. Late deployment of solutions can delay the entire project. Business service provider companies that stick to their schedule build a loyal customer base. Moreover, this allows the client firm to stay focused on their core operations instead of frequently following up with the business service provider.
4. Expertise:
Look out for business service provider companies with relevant skills, knowledge, and experience. To verify their credibility, read testimonials and online reviews offered by past clients. You can also refer to independent research and review platforms, like GoodFirms, to determine the quality of the business services provider.
5. Adaptability:
One of the most essential characteristics of a successful business service is its capability to adapt to the existing business environments. For instance, when finance planning services are outsourced, it is vital that it is well incorporated with the other systems such as accounting to deliver excellent results.
What Questions Should You Ask Before Hiring a Business Service Provider?
You must ask the following question to get a better understanding of the business service company before signing the contract:
1) How Do You Ensure That the Partner Understands the Project's Requirements?
This is one of the most fundamental questions while selecting a company. Business service providers must comprehend the requirements of the project in-depth to offer apt service.
The ideal partner is the one who can offer a comprehensive understanding of the concerns, resources, budget, and business goals. List your needs and expectations in detail and maintain a clear communication channel.
2) Do You Have Any Viable References?
It is always advisable to inquire about the references and recommendations received by the prospect in their past projects. This allows you to judge the credibility and the approach of the business service company.
Most companies list their past notable clients on their website. Reach out to these customers and request their genuine reviews regarding the service company. You must also look out for feedback offered on autonomous review and rating sites like GoodFirms, to gather an unbiased opinion.
3) Do You Have a Disaster Recovery and Business Continuity Plan?
Irrespective of the services offered, each provider must have a failsafe plan in place, in case of a catastrophic event.
Inquire regarding their recovery strategies in order to avoid any loss of data and have a smooth work system. Moreover, having a continuity plan also ensures that the organization can quickly resume critical business functions following a disruption.
4) Do Your Team Possess Relevant Experience?
For delivering solutions that meet your expectations, it is vital that the business service provider company enlists a team that has relevant expertise.
Request for the list of employees that are assigned to your task. You may explore their LinkedIn profiles to better evaluate their credibility, talent, experience, and relevancy with the project.
5) Why Should I Hire Your Company?
Although a very generic question, it allows the shortlisted company to exhibit the benefits that you are to receive. It is possible that you have already thoroughly explored the pros and cons of the service company, nevertheless, during this conversation chances are that undiscussed benefits are highlighted.
However, do ensure that you do not fall for extravagant claims! You can always demand samples of the measurable services and insist on jotting down a written contract to accentuate any intangible solutions.
GoodFirms Research Process:
To receive specifically designed business services, company proprietors need to assess and select the best business service companies. GoodFirms’ key focus is to help service seekers in identifying the best business service provider companies worldwide.
The predominant business service partners have gained a spot on the above-mentioned list of top business service provider companies after being evaluated based on GoodFirms’ proprietary research procedures. This research acknowledges several vital qualitative and quantitative factors. The business service companies are judged based on their domain expertise and the quality of support offered to their former clients. Besides, GoodFirms considers the market reach and the amount of experience of the participating agencies to comprehend their contributions in the industry. The other valuable parameter investigated by the research team is the inclination of the agency to deliver business services to customers, which are confirmed by customer reviews and feedback.
After thorough research, GoodFirms’ analyst observed that the above-listed business service companies deliver reliable solutions to patrons across the globe.
GoodFirms would like to welcome business services providers to participate in future research modules to get ranked in our 'Research' section. All you have to do is provide your company’s portfolio along with the proof of your accomplishments.