FACTS Computer Software House LLC is a Software Development company located in Dubai, United Arab Emirates focused on providing complete and integrated customized business solutions for the last 20+ years. With our competent development team based in Dubai, we ensure that all our customers get the best in services and support. Our strong client base certifies the focus that we have on making each customer feel ‘special’, with the solution customized for their use.
Focus Areas
Service Focus
- Software Development
- Big Data & BI
- Maintenance & Support
Client Focus
- Small Business
- Medium Business
Industry Focus
- Automotive
- Consumer Products
- Business Services
FACTS Computer Software House LLC Clients & Portfolios
Key Clients
- Silkland Trading
- AWS Distribution
- Safeline Group of Companies
- Dallmayr
- Lufthansa
- Galadari Motor Driving Centre
- Muscat Pharamaceuticals
- AMIT International Group
- Kibsons International
FACTS Computer Software House LLC Reviews
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- Software Development
- Big Data & BI
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- Rating: low to high
Exceptional ERP Software from FACTS
Review Summary
The team at FACTS took the time to carefully assess our needs and provided us with a tailored ERP solution that perfectly aligned with our objectives. The software itself is robust, user-friendly, and highly efficient. It has significantly streamlined our business processes, enabling us to enhance productivity and make better-informed decisions.
I must also highlight the exceptional customer service we have received from FACTS. Their support team is highly responsive, always ready to assist us with any technical issues or customization requests. I wholeheartedly recommend FACTS to any business seeking reliable and comprehensive ERP software.
What was the project name that you have worked with FACTS Computer Software House LLC?
Customized ERP Software
What service was provided as part of the project?
Software Development
Describe your project in brief
The project involved the development and implementation of an ERP software system specifically designed for our company. FACTS demonstrated their expertise by thoroughly understanding our requirements and designing a solution that perfectly aligned with our business processes. They provided modules such as inventory management, financial reporting, procurement and vendor management, etc.
What is it about the company that you appreciate the most?
Their technical expertise, attention to detail, and commitment to customer satisfaction really sets them apart.
What was it about the company that you didn't like which they should do better?
One area where they could improve is by expanding their training resources and documentation.
FactsERP: Streamlining Marketing and Advertising Operations
Review Summary
What was the project name that you have worked with FACTS Computer Software House LLC?
Customised ERP software
What service was provided as part of the project?
Software Development
Describe your project in brief
The FACTS customized ERP software seamlessly integrates core processes like campaign management, resource allocation, and budget tracking, leading to streamlined operations and improved efficiency. With enhanced collaboration features, teams can communicate and share data in real time, ensuring better coordination and alignment. The software's data management capabilities centralize client information, campaign metrics, and market insights, enabling data-driven decision-making and optimized marketing strategies. Efficient resource planning, aided by the software, optimizes talent, time, and budgets, resulting in improved productivity and cost control. Additionally, the software provides comprehensive reporting and analysis, offering valuable insights into campaign effectiveness, client profitability, and market trends, empowering businesses to make informed decisions and drive continuous improvement.
What is it about the company that you appreciate the most?
The level of customization and flexibility offered by FACTS Computer Software House LLC was impressive and greatly appreciated. And their Customer support was also very good.
What was it about the company that you didn't like which they should do better?
I have no complaints or issues with FACTS Computer Software House LLC. They have consistently met and exceeded my expectations, providing exceptional services and support.
An overall amazing experience with ERP software customization with FACTS!
Review Summary
What was the project name that you have worked with FACTS Computer Software House LLC?
Customized ERP Software for SP Inventory Provisions
What service was provided as part of the project?
Software Development
Describe your project in brief
My project requirement was an ERP software that is tailored to meet the needs of my company that deals with the provision of inventory management solutions. I required a few modules that were specific to the working of our business, such as order management, inventory management real-time reporting and analytics, integration with pre-existing software used. I needed a software that was already optimized for VAT filing and corporate tax filing.
What is it about the company that you appreciate the most?
There was immaculate support provided by the FACTS team both during the project development phase, as well as when it was complete. All the tasks involved in the project were also delivered on time, within the deadlines that were initially set in the project timeline.
What was it about the company that you didn't like which they should do better?
There was a small glitch during the initial setup of the software. However, this problem was quickly resolved by the FACTS team.
FactsERP saved a lot of our time by reducing our workload.
Review Summary
What was the project name that you have worked with FACTS Computer Software House LLC?
Custom business software solution for an MEP company in Dubai.
What service was provided as part of the project?
Big Data & BI
Describe your project in brief
Our company is a leading MEP company based in Dubai, UAE. We needed a custom business software that fits all our business needs. FACTS Computer Software House helped us deliver this custom ERP software that satisfies all our needs. Their cost-effective solution made our workload easier very easier.
What is it about the company that you appreciate the most?
Communication was constant, very good and it was stress free. They also used Microsoft teams for communicating with them.
Their developer teams was very passionate, also delivered everything before or on deadline.
The software was very cost effective and payment was one time.
What was it about the company that you didn't like which they should do better?
Their UI is very good, but some improvements are appreciated.