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Verified Profile
247 Labs is a team of trained, certified and experienced developers, designers & product managers who follow a hybrid approach of Lean & Scrum process to deliver application development projects with excellence.
We work with Agencies, startups, SMB (Small Medium Businesses) and other industry agencies to understand their needs, architect and implement technical solutions for deliver value and create positive change.
Locations
Canada
600 - 170 University Avenue,
Toronto,
Ontario
M5H 3B3
18772477421
Focus Areas
Service Focus
- Mobile App Development
- Web Development
- Testing Services
- Software Development
- E-commerce Development
Client Focus
- Small Business
- Medium Business
- Large Business
Industry Focus
- Healthcare & Medical
- Startups
- Enterprise
247 Labs Executive Interview
Frederico Neumann
CMO
Please introduce your company and give a brief about your role within the company?
247 Labs is a custom web, mobile and e-commerce development company based out of downtown Toronto. Our team of developers, designers, testers, product owners and architects focus on helping businesses with their technology and engineering needs.
What was the idea behind starting this organization?
Our founders were inspired by the fact that they were building a global team of developers working in different timezones. That's how they got inspired by the name 247 Labs. Working remotely, partnering and understanding clients’ needs at any time of the day.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have an in-house team of 38 professionals at the moment.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
We always work with a clear focus by defining the client's problems from the very first moment. We avoid the surprises that often haunt companies in software development due to their agile process.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We can say that we have clients from all industries, but lately, we have had many clients coming from the health, education and technology sectors. We view our clients as long-term partners. Many of them are partners since their foundation, and we are glad to be the development team of startups like Elite HMV and Fitwear.
Mention the objectives or the parameters critical in determining the time frame of developing a mobile app.
Analyze and define the problem or goal. Design and discover the critical steps in the development process. Quality does not happen by accident, especially in software. Test it over and over again. You need to be relentless. Always remember that communication with the client is essential. Define every deliverable, every milestone, and then register it and share it repeatedly with all parts involved. That will avoid frustration on all sides.
How much effort in terms of time goes into developing the front end and back end of a mobile app?
It can take maybe one month, maybe six months or even one year. That is why the Analysis stage and the Design & Discovery stage are so critical to the success of a mobile app. On this current scenario where 95% of the apps will not generate enough revenue to be profitable, you must choose carefully who you are partnering with.
What are the key parameters to be considered before selecting the right platform for a mobile application?
It's important to consider all parts involved and also the previous experiences. If you are a client building the first startup of your life from scratch, consider listening to the developers even more carefully. If you are a company that is developing your first e-commerce platform, research the market but try to assemble all the information you find and reach a conclusion. But try to go for "simple layouts". Don't waste precious assets trying to embrace the whole world in one attempt. Take one step at a time. Unicorns are not born; they are developed. They suffer during their trajectory and become unicorns after many attempts.
Which platform do you suggest your clients to begin with when they approach you with an idea (Android or iOS) and why?
We build for both platforms at the same time. Our expertise allows us to offer that to our clients, without extra costs.
Android or iOS, Native or Hybrid — which platform is best to use to build your app? What are your recommendations?
Every client is unique. Every scenario must be analysed in order to decide how we are going to approach it.
What are the key factors that you consider before deciding the cost of a mobile application?
It's important to understand the concept of the project. Is it to address a specific issue? More importantly, we believe in the lean startup approach, and we value every cent. It is essential to start with a proper design, requirements, and architecture to clearly define what we want to develop.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We do all of them. It’s customized. It depends on each client's needs.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We believe in amazing business ideas. If it's something extraordinary, we don’t look into the cost aspect so much.
What is the price range (min and max) of the projects that you catered to in 2018?
The minimum cost for a project in 2018 was $10,000, and the maximum went over six figures.
Which business model do you suggest to your clients enabling them to generate revenue from mobile applications? Why?
The first suggestion is to adopt a lean startup approach. Just offer the features you believe 1000%. If you think you have ten unusual solutions to offer on your app, think twice. Reduce it to the top one to three features that you think might target the exact problem you want to solve. Why would users pay the price you are charging? Are you sure that there's no other solution like yours in the market? Did you research the competition?
Then test the market and make the necessary changes as fast as possible. Communicate massively with your audience and with maximum transparency. You need them by your side, and you should at once take corrective actions if something doesn't please them. Bugs and issues should be addressed instantly and also keep them in the loop when you are working on new services that will solve their current and future problems. Many times you just have one big chance to do that. But if you are smart enough to pivot and offer an outstanding service after fixing whatever you need to fix, you may have a second chance in this competitive mobile app industry. And that's why you need a reliable and competent development partner that will maximize your chances of success by providing honest feedback whenever you need it.
Then test the market and make the necessary changes as fast as possible. Communicate massively with your audience and with maximum transparency. You need them by your side, and you should at once take corrective actions if something doesn't please them. Bugs and issues should be addressed instantly and also keep them in the loop when you are working on new services that will solve their current and future problems. Many times you just have one big chance to do that. But if you are smart enough to pivot and offer an outstanding service after fixing whatever you need to fix, you may have a second chance in this competitive mobile app industry. And that's why you need a reliable and competent development partner that will maximize your chances of success by providing honest feedback whenever you need it.
247 Labs Clients & Portfolios
Key Clients
- Technology
- Healthcare
- Startup
- Real Estate
- Retail
- Ecommerce
- Manufacturer
- Startups
247 Labs Reviews
14 Reviews
- All Services
- Mobile App Development
- Web Development
- Software Development
- Web Designing (UI/UX)
- App Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Joshua Folkema
Posted on Jan 21, 2021
UX App design
Review Summary
247 labs is a team of high-level professionals who have strong technical expertise and are very engaging and collaborative to partner with. Not only were they great at communicating their deliverables but they were patient listeners when it came to understanding and resolving issues. They were committed to providing us with top quality service throughout the project and were always responsive to our requests.
Mego Salbashian, Founder & Ceo at Trail.One - Building Trust Through Transparency
Posted on Jan 31, 2019
Stay away
Review Summary
Horrible attitude, low quality work at premium prices. Worst experience I've ever had with a development company. They also held our initial 50% deposit hostage when we realized that this company was a joke.
What is it about the company that you appreciate the most?
Absolutely nothing
What was it about the company that you didn't like which they should do better?
Hire a competent team, get new Ceo or have him stay away from customers. Meet expectations.
Elmira Galiyeva, Manager, Toronto North Local Immigration Partnership at JVS Toronto
Posted on Jun 29, 2018
Mobile app development
Review Summary
Very positive experience - great team of professionals with the right attitude, efficiency and accommodation. Easy to work with. The PM provided us with clear instructions and continuous support.
Omar Alrayiss, Technical Services at Henry Schein Canada Inc.
Posted on Jun 25, 2018
Thanks
Review Summary
Thanks 247 Labs for development my app I am happy for this work
Jeremy Piccott, fitness coach at North American Fat Ass
Posted on Jun 04, 2018
My Portions
Review Summary
Amazing to watch my dream become an app. Developers nailed it:)
What is it about the company that you appreciate the most?
Accommodating to my needs. Attention to detail.
What was it about the company that you didn't like which they should do better?
Was completely satisfied
David Dugan
Posted on Mar 28, 2018
Great Experience!
Review Summary
I hired 247 Labs to take my idea from "just an idea" to something real that I can show people. I wanted designs for a web and mobile app. 247 worked with my to understand exactly what I wanted it to look like, and then executed. I enjoyed the fact that it didn't feel like they were just trying to move a client through and get the paycheck. It felt like they actually wanted to help me and wanted me to succeed, and it showed at times when they would ask questions about my idea instead of just accepting it at face value. I would absolutely recommend 247 to anyone looking to get going on a project.
Alyssa Jongsma, Digital Designer & Art Director at Self-employed
Posted on Jan 11, 2018
Real Estate site redesign
Review Summary
I worked with 247 Labs to overhaul a client's 12 page wordpress site. The scope of work grew significantly throughout the course of the project and 247 Labs was extremely accommodating and patient with a very detail-oriented client. The project manager took great care of the project and I always felt that the site was in good hands. I am extremely happy with the final result.
What is it about the company that you appreciate the most?
Patience and accommodating
George Louli, Managing Partner, Online Client Engagement at St. George Design Group LLC.
Posted on Dec 12, 2017
Experienced Programmers with a Touch of Creativity
Review Summary
Recently had an opportunity to engage 24/7 Labs to develop and deploy a custom project tracking plugin for a client's intranet. The project consisted of 2 phases, the first being the office view and the second being the workshop view. Designing something that tracks and updates projects using 2 different interfaces and making it all work seamlessly in real-time was a challenge that was easily met by the folks over at 24/7.
This is my second project with them and will not be the last time we deploy these good folks - STRONG RECOMMENDATION.
G.
This is my second project with them and will not be the last time we deploy these good folks - STRONG RECOMMENDATION.
G.
What is it about the company that you appreciate the most?
Fairly receptive to change requests
What was it about the company that you didn't like which they should do better?
Need to spend more time pre-programming and reviewing scope with clients
dapo odutayo, Process Engineer at CIBC
Posted on Nov 22, 2017
high quality
Review Summary
was very pleased with quality and organization, i would gladly use them again
What is it about the company that you appreciate the most?
great people
What was it about the company that you didn't like which they should do better?
always look to reduce price
Raffeena Ali, Project Manager at It Pro Shoppe Inc.
Posted on Nov 16, 2017
exceptionally skilled and versatile Team
Review Summary
Very professional, efficient and cost-effective. They get the job done quickly and correctly.
Extremely impressed with their can-do attitude and willingness to go the extra mile for the Project
Perfect service Structure with the provision of single point of contact and manages all aspects of development and testing
Extremely impressed with their can-do attitude and willingness to go the extra mile for the Project
Perfect service Structure with the provision of single point of contact and manages all aspects of development and testing
What is it about the company that you appreciate the most?
Skill of Team members Attitude - Can do Adaptability
What was it about the company that you didn't like which they should do better?
N/A
Edwin Li, Operations Manager at PurelyFresh
Posted on Oct 30, 2017
Excellent Service with Sound Expertise
Review Summary
247 Labs have been managing our e-commerce website for a few years and have never failed to settle any issues that we face from time to time. They always breakdown the different options available along with their timeline for us to make informed decisions. They also respond promptly to our queries despite our time differences and will certainly be readily available when any emergency issue occurs. Overall, a great knowledgeable team with outstanding service to serve all website related needs. Keep up the good work guys!
Haydar Maczoom, Senior Consultant at Hi-Life & Design Architects
Posted on Oct 15, 2017
From GTA Investments to 247 Labs
Review Summary
247 Labs has been truly a remarkable design and development company. At the beginning we had no idea where to start when designing our website. Oksana the project manager, not only talked us through each detail in terms we understood, but she offered suggestions and ideas for content and pictures. On the other hand the designer Sheraz was phonomenal, he listened to what we had in mind and came up with his great ideas that we loved, also gave us couple of ideas and options to chose from. Gotta say that we liked them all.
Thank you for all your creativity and dedication to our project. We appreciate that this little side project was unexpected, but it is really making a big difference to the experience that our clients are having, which is so important.”
Thank you for all your creativity and dedication to our project. We appreciate that this little side project was unexpected, but it is really making a big difference to the experience that our clients are having, which is so important.”
What is it about the company that you appreciate the most?
Creativity and design
What was it about the company that you didn't like which they should do better?
Timing and punctuality
David Radparvar, Co Founder at Holstee
Posted on Oct 15, 2017
Wonderful web development partners.
Review Summary
I have been working with the team at 247 Labs for over two years. The team is fast, effective, and honest. As a remote team we really depend on partners we can trust - and since day one we have found that we can trust the team at 247 to follow through and deliver on the work they promise. As a small team we often need to scale up and scale down our web development efforts as new features, and product offerings arise - 247 has been flexible and available to help us at each stage and with each product. I look forward to many more years of working and growing together.
Shahid Juma, Senior IT Project Manager at ECNet Solutions Inc.
Posted on Oct 13, 2017
Amazing quality!
Review Summary
247 Labs provides exceptional quality. We have used them for many years now and all work is exceptionally great!