Award of Excellence

Action Telephone Exchange has been in the message management business for over two decades. We have grown steadily, putting an emphasis on quality in personalization and efficient customer service support. Using state of the art computer applications, we are well equipped to address very specific messaging and/or dispatching needs.

We have an extensive list of high-tech features available to our clients. Our 24 hour monitoring system records every incoming and outgoing conversation, and we are able to provide you with complete call logs including hold and ring times, all very helpful for follow-up with your clients. We also have Caller ID enabled, which allows us to verify phone numbers in a matter of seconds. Our equipment is very reliable, and backed up by our in house IT staff, and its flexibility allows us to accommodate the needs of any size account, from a small start-up to a major corporation.

United States United States
565 E Main St, Rochester, New York 14604
(866) 230-3920
< $25/hr
2 - 9
2006

Service Focus

Focus of Business Services
  • Answering Services - 100%

Industry Focus

  • Healthcare & Medical - 50%
  • Other Industries - 50%

Client Focus

80% Small Business
20% Medium Business

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