Visit website

Professional Debt Recovery, Ethical Collections, Guaranteed Results.

At Advanced Collection Bureau (ACB), we specialize in professional, compliant, and results-driven debt recovery services for businesses across various industries. With a commitment to ethical collections and client-first solutions, we help businesses recover outstanding debts without hidden fees, added interest, or unnecessary stress.

What sets us apart? We credit report twice as often as most agencies, use expert skip tracing to locate debtors, and operate on a contingency-based model—meaning you don’t pay unless we collect. Our approach balances firm but fair recovery tactics, ensuring maximum results while maintaining positive customer relationships.

Whether you're a property manager dealing with delinquent tenants, a business struggling with unpaid invoices, or an organization looking for a trusted, transparent collections partner, ACB is here to deliver.

🔹 No upfront costs – you only pay if we recover
🔹 Zero interest added to debts
🔹 Data-driven, skip tracing expertise for better results

Let’s take the burden of collections off your shoulders.

United States United States
1535 Cogswell St, Rockledge, Florida 32955
321-379-6063
< $25/hr
50 - 249
1995

Service Focus

Focus of Business Services
  • Debt Collection - 100%

Industry Focus

  • Real Estate - 50%
  • Healthcare & Medical - 30%
  • Banking - 10%
  • Business Services - 5%
  • Financial & Payments - 5%

Client Focus

60% Small Business
30% Medium Business
10% Large Business

Review Analytics of Advanced Collection Bureau

9
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

ACB delivered a high-impact, low-friction solution.
James Murphy
James Murphy
ACB made it simple and effective to recover rent from former tenants without upfront costs.
Mark Albert
Mark Albert , Senior Property Manager at Lone Star Residential Management, LLC
They made the entire debt recovery process seamless, professional, and surprisingly successful.
Shelia Corinne
Shelia Corinne , Broker Owner at Moshko Properties
ACB has been an outstanding long-term partner in helping us recover tenant debts.
Bob Taylor
Bob Taylor , Property Manager at Pentagon Garden Apartments
They collect, I smile - it’s that simple.
Heather Wolstenholme
Heather Wolstenholme , Owner at North Jersey Property Management

What Users Like The Most

  • They’re fast, efficient, and don’t make me chase them, which is ironic and very appreciated.
  • They recover money without making it our headache; the perfect combination of professionalism, process, and performance.
  • Their team is knowledgeable and easy to work with. The regular updates and clarity on each account are huge time-savers.

What Users Like The Least

  • Nothing major. Maybe that they don’t also handle difficult tenants before they go into collections? Wishful thinking.
  • Not much, though I would have liked a few more automated reporting tools without needing to request them manually.
  • If anything, I’d say they’re very by-the-book—which is great, but sometimes I wish the process could move even faster.

Detailed Reviews of Advanced Collection Bureau

5.0 9 Reviews
  • All Services
  • Business Services
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
James Murphy
James Murphy
Posted 6 months ago

ACB delivered a high-impact, low-friction solution.

As Director of Operations at Murphy Asset Living, I’ve tested a variety of approaches to recover delinquent accounts across our multifamily portfolio. Partnering with Advanced Collection Bureau was our first time outsourcing that function ... and I’ll be honest, I went in with low expectations.

What we got was a streamlined, professional team that hit the ground running. With the help of Noah Albers, they took over several aging accounts, provided full visibility into the process, and delivered results in weeks that we hadn’t been able to achieve in months.

Their collectors understand lease contracts, how to communicate respectfully yet firmly, and how to get people to pay. On top of that, the onboarding was simple, their reporting was transparent, and we were never pressured into settlements we weren’t comfortable with. It was hands-down one of the best operational decisions we've made this year.

What was the project name that you have worked with Advanced Collection Bureau?

Full-Service Debt Recovery for Multi-Family Portfolio

What service was provided as part of the project?

Business Services

Describe your project in brief

We engaged Advanced Collection Bureau to handle delinquent tenant accounts across a portfolio of Class A and B multi-family properties. The accounts ranged from recent move-outs to aged delinquencies that our in-house team had exhausted. Our goal was to test whether outsourcing collections could outperform internal efforts — both in recovery rates and time saved. ACB ran the entire process end-to-end, including skip tracing, tenant communications, and credit reporting. They operated on a contingency model, so our risk was zero. The performance exceeded expectations, with a recovery rate well above industry norms and virtually no hand-holding required on our end.

What is it about the company that you appreciate the most?

They recover money without making it our headache; the perfect combination of professionalism, process, and performance.

What was it about the company that you didn't like which they should do better?

Not much, though I would have liked a few more automated reporting tools without needing to request them manually.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Real Estate
Mark Albert
Mark Albert, Senior Property Manager at Lone Star Residential Management, LLC
Posted 9 months ago

ACB made it simple and effective to recover rent from former tenants without upfront costs.

Working with Advanced Collection Bureau has been a game changer for our collections operations. We submitted multiple accounts involving unpaid rent and broken leases from tenants who had already vacated. ACB handled the collections legally and professionally, with clear updates and reports along the way. Their team answered our questions quickly and took the time to explain the process from start to finish. We saw results much faster than expected, and their performance-based model meant we weren't risking money on a service that might not deliver. The entire process was seamless and added real value to our company’s bottom line.

What was the project name that you have worked with Advanced Collection Bureau?

Rent collections for rentals

What service was provided as part of the project?

Business Services

Describe your project in brief

I engaged Advanced Collection Bureau to recover unpaid rent from former tenants across several of our residential properties. We submitted a batch of accounts that had aged beyond our internal follow-up capabilities. ACB handled the communication, credit reporting, and legal notices professionally, and they kept us in the loop every step of the way. We started seeing results within weeks. Their no-recovery, no-fee model was a major plus and gave us confidence in their performance. We’ll be continuing to send accounts to ACB moving forward.

What is it about the company that you appreciate the most?

Their responsiveness, transparent communication, and the fact that they don’t get paid unless they recover funds. The dashboard and regular updates were also incredibly helpful.

What was it about the company that you didn't like which they should do better?

The onboarding process was thorough, but it took a few extra days to finalize due to needing to gather all lease documentation. Not a big deal.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Real Estate
Shelia Corinne
Shelia Corinne, Broker Owner at Moshko Properties
Posted 10 months ago

They made the entire debt recovery process seamless, professional, and surprisingly successful.

Working with Advanced Collection Bureau was a completely positive experience for our team at Moshko Properties. From the very beginning, they were clear, communicative, and highly professional. They took the time to really understand our needs, and it showed in the results. We were impressed not just by their high recovery rates, but by how they handled every account with a firm yet respectful approach, which mattered a lot to us. They provided regular updates, worked on a contingency basis (so no upfront fees), and made the process incredibly easy. It felt like having an extension of our own team rather than an outside vendor. I would absolutely recommend ACB to any property management company looking to recover past-due accounts while maintaining a positive brand reputation.

What was the project name that you have worked with Advanced Collection Bureau?

Debt Recovery Partnership for Residential Lease Accounts

What service was provided as part of the project?

Business Services

Describe your project in brief

We partnered with Advanced Collection Bureau to recover outstanding debts from former tenants across several of our residential rental properties. Our primary goal was to improve recovery rates without compromising our reputation for fairness and professionalism. ACB handled everything from skip tracing and credit reporting to direct negotiations with tenants. They worked entirely on a contingency-fee basis, meaning we only paid when they successfully collected. Their team became an extension of ours, communicating regularly, respecting our brand, and ultimately recovering debts that we had nearly written off. It was a stress-free and highly effective experience from start to finish.

What is it about the company that you appreciate the most?

Their consistent communication, deep understanding of residential leases, and ability to recover debts while preserving our tenant relationships truly set them apart.

What was it about the company that you didn't like which they should do better?

Honestly, there wasn’t much to dislike, they're fast to get back to you and they always pickup the phone during business hours

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Real Estate
Brittney Roulot
Brittney Roulot, Owner at Maple Property Management
Posted 10 months ago

Dianna & Noah are great at what they do. We send them debt to collect every month

I've been working with Advanced Collection Bureau since I started at Maple Management, and they've consistently exceeded expectations. Every month, I send over our delinquent tenant accounts, and they handle everything with professionalism and efficiency. Their communication is always clear, and I never have to second-guess where we stand with any account. They've helped us recover funds we had already written off, and their process is so seamless it feels like an extension of our own team. It's a huge relief knowing our collections are in such capable hands.

What was the project name that you have worked with Advanced Collection Bureau?

debt collection

What service was provided as part of the project?

Business Services

Describe your project in brief

We use ACB for our collections

What is it about the company that you appreciate the most?

Their responsiveness and transparency are unmatched. I always know what's happening with each account, and they never leave me in the dark. Their team is friendly, professional, and actually cares about recovering money while maintaining our reputation.

What was it about the company that you didn't like which they should do better?

Honestly, no major complaints. If I had to say something, more people paying their collections would be nice but I know they're doing their best at ACB.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • In Progress
  • Business Services
Bob Taylor
Bob Taylor, Property Manager at Pentagon Garden Apartments
Posted 10 months ago

ACB has been an outstanding long-term partner in helping us recover tenant debts.

We've worked with Advanced Collection Bureau for over 10 years and have had nothing but positive results. Their team is highly knowledgeable in the debt collection process, particularly within the residential and apartment leasing space. They manage the delicate balance of firm but fair negotiations with former tenants, helping us recover delinquent accounts without damaging our reputation or tenant relationships.

Our assigned representative, Dianna, has been exceptional—personable, attentive, and consistently going the extra mile to keep us informed and supported throughout the process. It's rare to find this level of consistency and care in a vendor relationship. Their contingency-based model also means we only pay when results are delivered, which is both motivating and budget-friendly. I highly recommend ACB to any property manager looking for a reliable and experienced collection partner.

What was the project name that you have worked with Advanced Collection Bureau?

Residential Debt Collection for Pentagon Garden Apartments

What service was provided as part of the project?

Business Services

Describe your project in brief

Our company, Pentagon Garden Apartments, has partnered with Advanced Collection Bureau for over a decade to manage the recovery of past-due tenant accounts. The scope of the project involved delegating collections of delinquent residential rent balances while ensuring tenant relationships were preserved. ACB handled everything from skip tracing and credit reporting to direct negotiations with former tenants.

What impressed us most was the professionalism and depth of knowledge their team brought to the table. Our dedicated representative, Dianna, stood out for her personable, attentive service. Her consistent efforts and communication made the process smooth and efficient, and we’ve seen a noticeable improvement in our collections as a result.

ACB has been an invaluable extension of our team, and I highly recommend their services to any property management group needing a reliable and effective collections partner.

What is it about the company that you appreciate the most?

The professionalism, personalized service from our rep Dianna, and ACB’s consistent track record of recovering debts effectively without harming our tenant relationships.

What was it about the company that you didn't like which they should do better?

Honestly, there's very little to critique. If anything, it would be helpful to see a slightly more modernized online client portal, but the level of service more than makes up for it.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Real Estate
Laura Clark
Laura Clark, Assistant Property Manager at Camden Property Trust
Posted 11 months ago

Advanced Collection Bureau has been a reliable, professional partner in recovering past-due rent.

Our experience with Advanced Collection Bureau has been nothing short of excellent. As a long-time property professional with Camden, I’ve worked with many third-party vendors, and ACB consistently stands out for their communication, efficiency, and integrity. From the start, they’ve made the process simple and stress-free. Their team is incredibly responsive and takes the time to understand the details of each account we send over. I especially appreciate how they maintain a respectful and empathetic tone with former residents while still getting results. They've taken a huge load off our leasing and shared services teams. Partnering with ACB has allowed us to recover lost revenue and refocus our internal resources where they matter most.

What was the project name that you have worked with Advanced Collection Bureau?

Residential Debt Collection for Multi-Family Communities

What service was provided as part of the project?

Business Services

Describe your project in brief

We partnered with Advanced Collection Bureau to recover outstanding rent balances from former tenants across multiple Camden properties. As someone who’s worn many hats at Camden—from leasing to analytics—I can confidently say ACB has become an extension of our team. They handle the hard conversations so our on-site teams can stay focused on current residents. Their consistent communication and compliance-first approach give me peace of mind that every case is handled ethically and professionally.

What is it about the company that you appreciate the most?

Their consistent follow-through, quick recoveries, and professional communication with both clients and debtors.

What was it about the company that you didn't like which they should do better?

If I had to name one thing, it’s that we didn’t start working with them earlier, it would’ve saved us time and money much sooner haha.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Business Services
Heather Wolstenholme
Heather Wolstenholme, Owner at North Jersey Property Management
Posted 11 months ago

They collect, I smile - it’s that simple.

I’ve been in property management long enough to know that chasing down unpaid rent is the worst part of the job. Advanced Collection Bureau has been a total game-changer for us. I hand off the account, and they take it from there; no drama, no constant follow-up needed. Their team is sharp, responsive, and surprisingly friendly for a collection agency (no offense, ACB!). I don’t have time to micromanage, and luckily with ACB, I don’t have to. They get results, and I get peace of mind. Total win.

What was the project name that you have worked with Advanced Collection Bureau?

Ongoing Tenant Debt Collection

What service was provided as part of the project?

Business Services

Describe your project in brief

I run a property management company in North Jersey and we've been working with Advanced Collection Bureau to handle our tenant debt collections. It’s been a total relief. Every time we have an unpaid account, I just send it their way and they take care of it

What is it about the company that you appreciate the most?

They’re fast, efficient, and don’t make me chase them, which is ironic and very appreciated.

What was it about the company that you didn't like which they should do better?

Nothing major. Maybe that they don’t also handle difficult tenants before they go into collections? Wishful thinking.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Business Services
Matt D
Matt D, Senior Property Manager at First Service Residential Property Management
Posted 11 months ago

ACB has been an essential partner in recovering tenant debt quickly, consistently and professionally

Working with ACB has been a major upgrade for our collections process. As a property manager overseeing several communities in Central Florida, I needed a reliable partner who could handle the follow-through on tenant debt. ACB quickly proved themselves with their professionalism and responsiveness. They take care of everything—from skip tracing to credit reporting—and their updates keep us in the loop without needing to chase information. Their team has a solid understanding of the property management world, which makes a big difference when you’re dealing with former tenants and the complexities that come with it. They’ve made our collections process far more efficient, and the results speak for themselves

What was the project name that you have worked with Advanced Collection Bureau?

Ongoing tenant debt collection for central Florida props

What service was provided as part of the project?

Business Services

Describe your project in brief

As a Senior Property Manager at First Service Residential in Orlando, I’ve partnered with Advanced Collection Bureau to handle our tenant debt collection across multiple residential communities. Our association oversees dozens of HOAs and rental properties, and ACB has become our go-to for recovering unpaid balances from former residents. They’ve streamlined our recovery process through their contingency-based model, which means we only pay if they successfully collect. Their skip tracing, consistent credit reporting, and ethical communication approach have improved our recovery rates and reduced the administrative burden on our internal team. This partnership continues to be a valuable part of our financial operations, and we rely on ACB to help protect our communities’ bottom lines.

What is it about the company that you appreciate the most?

Their team is knowledgeable and easy to work with. The regular updates and clarity on each account are huge time-savers.

What was it about the company that you didn't like which they should do better?

If anything, I’d say they’re very by-the-book—which is great, but sometimes I wish the process could move even faster.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Business Services
Property Manager at Brevard Property Experts & Management
Posted 11 months ago

They were great, always super friendly and helpful on what documents to send them.

We've been sending our property collections to Advanced Collection Bureau for about 5 years and they've always been so friendly. They keep us updated monthly on where our accounts are at and if we have any questions they're quick to help out.

What was the project name that you have worked with Advanced Collection Bureau?

Brevard Property Experts & Management Collections

What service was provided as part of the project?

Business Services

Describe your project in brief

We've sent them some collection accounts and they've done a great job collecting on them.

What is it about the company that you appreciate the most?

Super friendly Good prices

What was it about the company that you didn't like which they should do better?

No portal for online submissions

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Financial & Payments