I am the CIO of a commercial real estate company, Walker Corporation. We have been building a tenant app for our commercial precincts both in Melbourne and Sydney, and we had embarked on our own journey building a backend API system and a frontend. We have some very intelligent people on our team, but we realized that we weren’t going to meet the mark. We tried no less than four other software companies, and on all occasions, we were very underwhelmed. In fact, one of them wasted a lot of time on code that was incorrect. One of my web designers found Appello Software online and had read some reviews and we reached out. They yielded a bug-free version and an excellent UI. The team addressed several challenges and was able to create a seamless solution. They managed the project well and were able to speed up development significantly. In hindsight, I would have asked them to do the project management from the get-go.
What is it about the company that you appreciate the most?
It is hard to pinpoint one thing, but I would say the communication and their dedication to detail.
What was it about the company that you didn't like which they should do better?
Not in particular. Our meetings were with people in other parts of the world, and a lot of the meetings were held at 8:30 or 9 o’clock at night. That isn’t a reflection of them, but it is a pinch point for people in Australia, but I think if you want a team like Appello Software, it is probably best to work within those hours.