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Software engineers you can trust
We were looking to have a single source of truth to manage all projects so we decided to develop a project management tool. This makes it much faster and easier to create and find a project. We developed the application —which binds our workload together— internally, and asap helped with some of the integrations, which allowed us to use all of our tools at the same time.
Every time we create a job, our application (Mission Control) creates a unique job number as well as all the information for that job. It also changes the status of the job as it moves through the pipeline and archives all our projects, meaning we can track every aspect of the project and make sure everything is synchronized properly.
Regarding the integrations, we spoke to different companies and were looking for one that was easy to work with and communicate but also cost-effective as this is an internal tool and we have to pay for it ourselves. Ignacio introduced us to the asap team and the fact it was a remote one was a big factor as it fulfilled the cost-effectiveness condition. We have worked with many remote teams in the past and we thought asap was better managed as they have better communication and provide constant updates on what’s going on.
We’ve had two iterations with asap on this project so far. They rewrote the integration for Asana and wrote the one for Accelo, and are currently working on integrating the third tool. They’ve also helped us with other issues, like a Google update that caused one of the integrations to stop working.
As for the team, asap provided us with a project manager, an account manager and two developers (Fabricio and Gonzalo), with a third developer added recently. The work with them has been pretty seamless as the developers are very good at sharing information and don’t require us to repeat details to each member. We have great team calls where I outline what we’re trying to do and the team asks any questions that may arise later on.
Our tool —along with these integrations— saves tons of hours but also ensures consistency (which means our staff doesn’t have to remember every detail of the process). We don’t depend on existing software to do everything for us, we have our own, which has been really nice and has added flexibility.
What do you like most about the company?
Willingness to be agile. They provided rough estimates for time and then worked with me to get my project completed on target. Definitely the quality of the work. Working with asap means guaranteed high-quality and consistency. They’re also really good at listening. They’ve provided assessment for other projects and how hard it would be to carry them out, which has been really helpful when it comes to deciding if it’s worth doing. I think they’re very good partners.
What they should improve on?
The only thing I can think of is their time estimates. They are usually low, though not by much. I understand that it is difficult to accurately estimate how many hours a project will take and don’t think much can be done about it. The only real friction we’ve had is that sometimes, although there has been no progress, we still get a bill. But I think that’s just part of trying to work out a problem. You may put in a lot of hours and see no results until you figure it out. I think just by keeping us informed on this, it would improve. And also, they have been times when they were actually very generous by not charging us until they’ve figured an issue out. They've been very good at working to keep costs under control.
We hired asap about 8 or 9 years ago to as the primary developers for our solution. We wanted someone to be able to provide clients with customized solutions in a short span of time, which is part of what sets us apart from the competition.
In addition to new functionalities, asap also takes care of upgrading our app for changes in our technology platform and solving any possible AWS environment issues by configuring it and keeping it current. We actually reinvented ourselves three years ago and built a new AWS-based solution —we migrated a legacy app that we had— so we now have a very modern tech stack that has helped us find new opportunities.
As for the team, I usually run point as project manager and work closely with a lead developer (Fabricio) with whom we have a good working relationship. If necessary, more developers come on board and, on occasion, we’ve also required the help of a tester and a UI designer. We use planning software (Trello) for the lifecycle of the development process —features, functionalities, bugs and the like. We also rely heavily on Skype for communication; we have calls twice a day and message back and forth several times in between.
What do you like most about the company?
They are as talented and capable in their field as any other company we’ve worked with within the States. They have a friendly, committed and well-grounded team. We have a solid relationship, and we really enjoy working with them. Furthermore, they’ve gone above and beyond for us, including staying after hours to resolve a specific issue. To us, asap is actually an extension of our business, a critical piece of who we are.
What they should improve on?
Not really, we touch base often to improve our process and make adjustments based on feedback. It would be nice for them to be more proactive in some cases, but that’s sort of understandable as, in our case, they devote themselves solely to development and are not in charge of project management. Truth is, it is highly unusual to find such a good long-term relationship with a third-party development team.
I interviewed around five other agencies, but the people at asap developers were the most knowledgeable, friendly, and understanding of our needs —it was an easy choice to make. After choosing them, they spoke to our technical team, who also gave them the green light without hesitation.
asap developers plugged a resource gap, becoming that go-to source for all our web development needs. They work on a plethora of tasks for us, from building our CMS using Netlify to creating landing pages, one-off site changes, mobile optimization, migrations, and more. I provide requirements and design files as necessary and asap developers are able to translate those specs into a final product very quickly. They manage projects from start to finish, communicate any issues that arise, and suggest alternatives, if necessary.
They provide us with a project manager, one to two developers, and a designer, depending on the tasks. Project management is handled very smoothly. We use Trello for managing tasks, Slack to communicate regularly, and weekly calls to discuss current and future projects, as well as any bottlenecks or blockers.
Having them on board makes us able to quickly turnaround a variety of web tasks, which has helped substantially with website conversions, traffic, and engagement. asap developers’ experienced and highly adaptable staff works swiftly while maintaining clear and regular communication, making them a stellar long-term partner. The results have exceeded my original expectations. I couldn't have asked for a better outcome.
Their ability to quickly deliver projects and adapt to our needs is remarkable. We’re a startup and we like to move quickly; asap developers match those needs perfectly. They also communicate very well and are transparent.
What do you like most about the company?
Their ability to quickly deliver projects and adapt to our needs is remarkable. We’re a startup and we like to move quickly; asap developers match those needs perfectly. They also communicate very well and are transparent.
What they should improve on?
Nothing comes to mind. I've been completely satisfied thus far.
Thanks to their knowledgeable team, the web app serves as a trustworthy and exclusive marketplace for finding professional engineers. asap developers conducted a seamless workflow and delivered top quality at an impressively affordable price compared to other local vendors.
We actually met with several development teams, but asap stood out because they were focused on more than just the technical aspects. They actually gave us advice on how to improve our user experience and design, and they were very knowledgeable regarding startups and the best strategies to optimize our project beyond the development of our app. They even recommended material for us to read up on.
After deciding to work with them, we first met to discuss the details of the platform, which proved extremely useful. As I’ve mentioned, asap had a lot of advice on user experience and they offered a comprehensive service overall. We had no problem establishing requirements, design, and improvements to our initial project. We worked closely throughout development and communication was very fluid.
One of our biggest concerns was obtaining a scalable solution that would allow our business to grow and go global. The asap team recommended Elastic Beanstalk and S3 since these technologies are flexible enough to support our growth without having to make changes later on. Now, people from across the globe can sing up and upload content.
asap delivered a great tool with profiles for both musicians (who can upload and share their videos) and industry actors (producers, managers, recording studios, etc.). The platform runs very smoothly, with no problems other than the expected minor bugs that have been quickly resolved, and users have responded wonderfully to it.
What do you like most about the company?
I think the main highlight for us was that the team was proficient and knowledgeable in all areas, which became even more evident through their work as the project progressed. They are also extremely trustworthy, ethical and transparent; we received reports of the hours spent on our project and could request meetings regularly to discuss any details.
What they should improve on?
The only thing that comes to mind is the hour estimates for the project. We have now resolved this and it wasn’t a major issue, but, in some cases, there were differences between the actual hours and the estimates that were more significant than expected. I think adjusting that a bit or even just giving the client more of a heads up on it would avoid some friction.
Mobile App Development, Web Development, Custom Software Development
asap developers is a San Francisco App Development company. We specialize in web and mobile app development for iOS and Android. With our team of engineers and designers we’ve developed awesome MVPs for many startups and San Francisco Bay Area companies. asap developers software engineers you can trust. We love to build your future!
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