Reilly Dillon, Owner & President at Citizen-T
Posted on Jun 16, 2022
I hired them for clearance services. It was their job to clear cargo from customs.
They repeatedly lied about the status of the shipment. When we told Mr. A that we had an AirTag on in the cargo he perked up a bit. Then they stalled delivering the cargo. It took 15 hours for them to get the cargo out of customs a delivered.
What was the project name that you have worked with ASM Freight Services?
O2 Conference in London June 2022
What service was provided as part of the project?
Supply Chain & Logistics
Describe your project in brief
Provided a dedication flag which was signed by participants and fans. Clothing to swap and give away. This was also associated with a series of live concerts.
What is it about the company that you appreciate the most?
when forced they may perform the service you pay for
I cannot offer anything else that was positive about working with ASM
What was it about the company that you didn't like which they should do better?
Start with telling the truth about the status, delivery possibilities and timing
They pestered my about a wire payment when all they had to do was call their bank
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed