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At aTeam, we build digital products which are ranked at the top of the AppStore and Google Play listings. Want to create a web or mobile application but not sure where to start? aTeam transforms ideas into successful products.
1. We organize and iron your ideas to create a clear, detailed picture of the final product and how it will look and function.
2. We help enterprises to build products that stand out and turn unique concepts into brilliant, disruptive software.
3. We strategize and execute IT initiatives with precision.
Anyone can code. Our ability to engineer memorable user experiences that inspire and connect sets us apart. Each product launch signals the beginning of a deep dive into behavior and insight that tells us how to build you a larger, more dedicated audience.
Mobile App Development – Extend your reach with innovative, scalable, cross-platform mobile apps that positively impact businesses and reputations.
Web Application Development – Get ahead of competitors and create lasting impressions with superior web applications customers will use and recommend.
360 Digital Product Development – Product Development; UI/UX Design; Web Development; Mobile Development; Ecommerce Development; Custom Software Development; aTeam is everything you need in a full-service development agency.
Ready to take the next step towards future-proof digitization? Call, send a completed form, or email us at [email protected] for a free consultation.
Locations
United States
1309 Coffeen Avenue ,
Sheridan,
Wyoming
STEE 1200
Australia
8 Alkira Way,
Gold Coast,
Queensland
4213
+611800686492
Focus Areas
Service Focus
- Mobile App Development
- Web Development
- Web Designing (UI/UX)
- E-commerce Development
- Digital Marketing
Client Focus
- Small Business
- Medium Business
Industry Focus
- Information Technology
- Financial & Payments
- Business Services
Ateam Soft Solutions Executive Interview
Abhinand V Nair
Managing Director
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
We have been getting great website traffic from GoodFirms. Also, GoodFirms' recognition gives us great introduction and credibility when we present our company to clients.
Please introduce your company and give a brief about your role within the organization.
AteamIndia is a full-service IT company providing strategic IT business solutions and services for complex business problems, in multiple industry sectors including retail, healthcare, finance, education, and more. Our vast technology and industry expertise enable us to focus on cutting-edge internet technologies with the aim to develop scalable, secure, and easy-to-use web applications that work across multiple devices. We believe that the judicious use of technology, together with a good design can reduce complexity, connect individuals, and provide valuable insights, all of which ultimately help businesses succeed. Seamless collaboration, total transparency, secure delivery — we’ve developed a better approach to offshore custom software development. Our team of over 40 technology experts scales quickly and offers end-to-end services across a range of platforms and technologies.
What makes us different and the most sought after is how we incorporate emerging technologies into our modus operandi. Our team at aTeamIndia comprises a “handpicked” collection of passionate and hardworking humans who believe in making the web simple. Our motto is to make trending technologies accessible to everybody. We are a client-centric team of professionals with a passion for creating, enhancing, and managing award-winning websites and digital experiences. As a recognized global leader in development and design, our proactive growth model empowers our clients to exceed their goals while integrating our team with theirs. We combine technology, creativity, and strategy to transform your audience from visitors into evangelists.
What is the story behind starting this company?
During my college days as a Software Engineer student, I had a deep passion for coding and finding solutions to problem statements. When I graduated I worked with ISRO as a contract Engineer and a couple of software firms as a software engineer, I got the feeling to create an entirely new methodology to resolve pain points of different industries by creating bespoke solutions. Then I started building a team and approached different customers presenting solutions to their pain points in business. A couple of clients gave us the opportunity to implement solutions that worked very well and we got recognized as problem solvers in many sectors. Thus we started expanding the team with more passionate developers and business analysts and scaled to a 40+ member team and spread across 4 different countries.
What is your company’s business model–in-house team or third party vendors/ outsourcing?
We are a 100% in-house production team with no third-party outsourcing on design, development, or support/maintenance.
We work for Hire and our clients own the intellectual property rights to the application. We work with 100% transparency and we do not reuse or sell the code or data.
We work for Hire and our clients own the intellectual property rights to the application. We work with 100% transparency and we do not reuse or sell the code or data.
How does your company differentiate itself from the competition?
Most of our clients are techies /businessmen, hence our business analysis and communication skills help them understand the complexities to help them visualize solutions through mock-ups & workflows.
Our value-driven approach :
- Defining hidden pains and needs
- Offer unique valuable perspective on the market.
- Helps navigate alternatives
- Provide ongoing advice and consultation
- Helps avoid potential landmines
- Recommend new innovations and outcomes
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We cater to startups and SMEs. We have helped agencies, startups, and industrial manufacturers around the world build new software features and streamline their operations. It’s the 21st century and we believe technology should work for you, and we’ve made that vision a reality for all of our clients.
We have a client retention ratio of 60% with 99% job satisfaction. We have a separate desk for post-sales to maintain constant communication and relationship with our clients. Product launch isn’t the end of the road. We compile user insights and behavior to understand what works and what doesn't. It's how we keep improving the product, and why we believe our job is never done.
We have a client retention ratio of 60% with 99% job satisfaction. We have a separate desk for post-sales to maintain constant communication and relationship with our clients. Product launch isn’t the end of the road. We compile user insights and behavior to understand what works and what doesn't. It's how we keep improving the product, and why we believe our job is never done.
Please share some of the services that you offer for which clients approach you the most for?
Bespoke web and mobile applications.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
When a customer approaches us it will be of two types.
1. Find a Solution to existing pain points.
2. Enhancing the current system in a more productive way.
For both scenarios, we ensure the customer is getting the expected deliverables on time and with quality. Also, we ensure the level of impact our solution has made into their business. Hence according to us, customer satisfaction is the positive impact that our solution has made on their business. It can be saving time, money, or effort.
1. Find a Solution to existing pain points.
2. Enhancing the current system in a more productive way.
For both scenarios, we ensure the customer is getting the expected deliverables on time and with quality. Also, we ensure the level of impact our solution has made into their business. Hence according to us, customer satisfaction is the positive impact that our solution has made on their business. It can be saving time, money, or effort.
In order to reach that level of customer satisfaction we already set up an organized way of project management which starts with groundwork understanding the exact current situation of the client and proposes multiple solutions to resolve the problems. Once the solution is finalized, we will break it down into milestones and allocate it as different sprints with a specific timeline for release. Thus we complete milestones one by one and release them to the customer to see how that moving forward. This will avoid any kind of last-minute surprises to clients and they will be getting all transparent information about the project evolution from day one. Such transparency is the key factor that leads us to customer satisfaction.
What kind of support system do you offer to your clients for catering to their queries and issues?
Our support system is actually one of its kind. We always allocate a dedicated team for any project. It consists of Team Leads, Project Managers, Quality Analysts, and Developers. The Project Manager will be in charge of the project and he leads the team with the Team lead and have constant communication with the customer. He normally has a communication panel that has all the communication with the customer. There are workshops that we conduct in the initial stage of brainstorming for the project. After that, there will be daily stand-up in which the PM addresses the plans for the day and weekly meetings to ensure the plans for the week. Such constant communication avoids any gaps between the customer and ateam and every concern, query will be taken care of in this process.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We work on fixed price terms that are milestone-based for bespoke solutions. At the same time, we bill hourly(monthly or weekly payment) for staff outsources services.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We undertake a project size of $10,000 and above.
What is the price range (min and max) of the projects that you catered to in 2020?
Minimum $12,000 and maximum $95,000.
Where do you see your company in the next 10 years?
We have a strong client base in Australia and Texas. Our mission is to become the top-rated IT service provider in these regions. We also expect to raise the team member strength to over 300 in the next 5 years. The vision is to be the best bespoke solution provider for SMEs and MSMEs.
Ateam Soft Solutions Clients & Portfolios
