Overview

About Behaf

Behaf is the AI sales engine for Indian D2C brands. We enable entrepreneurs to sell directly to customers on WhatsApp — handling conversations, payments, and shipping through AI so founders can focus on building their brand.

Our platform powers end-to-end WhatsApp commerce: AI-driven customer chat (24/7), automated payment processing via PayU, and seamless shipping integration through Shiprocket. Brands get a complete storefront experience on WhatsApp with a dashboard to manage customers and orders.

Founded by Jerish Jacob with 12 years of experience building businesses in India, Behaf serves D2C brands across fashion, jewelry, health & wellness, food & lifestyle, pet care, beauty, home decor, and handcrafts.

Pricing is performance-based — 5% + Rs.5 per sale — with no setup or monthly fees, making it accessible for brands of all sizes.

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Focus

Service Focus of Behaf

How the team's effort is distributed across services.

100%

Industries Focus

40%40%20%

Client Focus

Small Business70%
Medium Business25%
Large Business5%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Claude handles complex reasoning and workflows.
Gemini
Gemini provides fast, multimodal data processing.
ChatGPT
OpenAI powers our voice agents and core logic.
N8N
n8n powers our custom workflow integrations

Where we are

Locations (3)

Offices where Behaf operates.

Headquarter
India

India

Navi Mumbai
Mumbai, Maharashtra 400701
9600100428
India

India

Indira Nagar
Bengaluru, Karnataka 560038
9600100428
India

India

Palarivattom
Kochi, Kerala 682025
9600100428