“True partners in our journey toward enhancing customer satisfaction”
Beinf has provided us with exactly what we were looking for. They have analyzed our data, and provided us with data-based predictions together with a possible countermeasure. Now we have a report with user/customer profile, his level of risk, and “next best offer” from our portfolio that can be applied (additional support ours, change of manager, bonuses or free apps installation, training, etc.) At the beginning of the project Beinf team has done an in depth interview on our process and data system. All tasks were completed according to the project plan.
