Overview

About BetSup

BetSup provides managed player operations for iGaming operators. We run multilingual player support, KYC and verification operations, VIP care and retention services as a dedicated team that works inside your processes and tools.

Our teams handle live chat, email and ticket queues, document checks, responsible gaming flows and personal VIP communication. Engagement models range from a dedicated support team for operators with predictable ticket volumes to tailored coverage for large or complex operations, with a personal manager, custom workflows, analytics and SLAs available on higher tiers.

We work with licensed online casino and sportsbook operators and focus on faster response times, consistent quality and lower operating costs compared with building the same function in-house.

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Focus

Service Focus of BetSup

How the team's effort is distributed across services.

50%25%10%10%5%

Industries Focus

60%20%10%10%

Client Focus

Small Business50%
Medium Business30%
Large Business20%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Knowledge base drafts and QA of agent replies
Selected Work

Client Portfolio of BetSup

Where their work concentrates - by industry, budget, and timeline.

Clients: 1

MyBC Casino

Where we are

Locations (1)

Offices where BetSup operates.

Headquarter
United States

United States

Bayview Drive
Fort Lauderdale, Florida 33304