Overview

About Cahoot

Shipping costs are rising and profits are falling as sellers are being driven towards zero margins. Cahoot is an order fulfillment network of ecommerce merchants, who are working together to simplify their shipping operations and take back control of customer insights. Cahoot’s disruptive peer-to-peer technology helps online sellers reduce their shipping operating costs and improve their delivery times through smarter routing, humanless operations, and proactive monitoring.

What clients say

Review Analytics of Cahoot

Every review is verified through Goodfirms before it's published.

4.720 Verified Reviews
Quality4.7
Schedule & Timing4.7
Communication4.7
Overall4.7
Review Summary
Summarized from 20 verified reviews · Updated August 2026
Clients report that Cahoot excels in fulfillment speed, shipping cost efficiency, and user-friendly software integration. The onboarding process is described as straightforward with responsive support teams that address issues quickly. Order accuracy and on-time delivery are frequently cited strengths. One reviewer raised concerns about trustworthiness, though the majority praise the company as reliable and well-suited for ecommerce and multi-channel fulfillment at competitive pricing.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Cahoot
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What reviewers mention most

Khaoula Abtouche, Director at Dignitii Activewear Inc.Verified Review
Posted on Aug 11, 2026

Their warehouse staff consistently handled our inventory with care and fulfilled orders efficiently.

Overall rating4.0
Quality5.0
Communication4.0
Schedule & Timing5.0
Supply Chain & Logistics

We appreciated how quickly orders moved through the warehouse and how accurate the pick-and-pack process was. Their fulfillment team played an important role in helping us serve our customers well.

Anonymous
AnonymousVerified Review
Posted on Mar 17, 2026

Cahoot helped us streamline our supply chain and made onboarding and integration much easier.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

We worked with Cahoot to support our supply chain and logistics, including fulfillment and EDI integration. Since it was our first time working with an Orderful integration, there were some initial challenges. However, the Cahoot team was very proactive and worked directly with Orderful to resolve issues. Their chat and email support were always quick and helpful. Overall, the setup became much smoother than expected and helped us focus on running our business.

Anonymous
AnonymousVerified Review
Posted on Mar 3, 2025

Very smooth integration and service

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

Our experience with Cahoot has been nothing short of outstanding. As a 3PL provider, they’ve consistently exceeded our expectations in every aspect of their service. One of the most notable qualities has been their commitment to timeliness; shipments are always processed and dispatched on schedule, which has been crucial for meeting our own customer expectations.

Shiraz Farooq
Shiraz FarooqVerified Review
Posted on Feb 27, 2025

Excellent service

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

Great team work- would recommend their service- they provide a comprehensive solution and have a great support staff to navigate the various naunces etc that come about

Evan Myers
Evan Myers, Owner at Hammer Back GolfVerified Review
Posted on Jun 3, 2024

Great drop shipping and storage

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

Cahoot has handled our storage and drop shipping for the last year and they have done a great job. They store and ship very quickly. Their support is great and very responsive. I would highly recommend using them for storage and shipping.

Teddy Dunn
Teddy Dunn, Dunn-Rite Products, Inc. at Dunn-Rite Products, Inc.Verified Review
Posted on Feb 19, 2024

Great for helping manage supply chain

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

We found Cahoot when looking for partners who offer Amazon Seller Fulfilled Prime capabilities. Additionally we found Cahoot was one of the only 3PLs that let you utilize your own warehouses in addition to their network. Once everything is setup correctly, the software automates shipping by location and price. Another great thing about Cahoot is the potential to become part of their network if you have excess warehouse space and can ship per their requirements and your location expands their network effectively.

Kai Bradford
Kai Bradford, Executive Assistant & Project Manager at Timpanogos Hiking CoVerified Review
Posted on Dec 15, 2023

Great service, not at our scale

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

We used Cahoot to try and streamline our fufillment operations, as well as expand into offering products on Amazon in addition to our website. Although the service offered was great, at our low volume of shipping, it simply wasn't cost-effective compared to fulfilling on our own. Perhaps once we scale to a certain point we'll look at working with them again.

Shaul Edelman
Shaul Edelman, E-commerce Seller | Serving the TzibburVerified Review
Posted on Nov 7, 2023

Cahoot was a game changer in enabling our business to scale

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

Whenver we experiene spikes in demand for certain products which we fulfill ourselves, this would result in hours of preparation for hundreds of shipping labels. Cahoot solved this problem by doing the work of rate shopping automatically, and when we came into the office in the morning our labels were ready to be printed. This saved us countless hours of work and allowed us to focus on growing our business.

Ixone Elosegui
Ixone Elosegui, Co-Founder of GLO at MIXEN COMPANY LIMITEDVerified Review
Posted on Oct 25, 2023

Efficient and cost saving!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

Cahoot allowed us to reduce the monthly shipping cost and the support service is really responsive and efficient! Their customer support reply always within 24h. And our shipping costs were lower than those we previously had in the 3PL center we used to work with.

Raúl Anta
Raúl Anta, CTO at SIETE CUARENTA NATURAL S.L.Verified Review
Posted on Aug 16, 2023

Cahoot for our logistic services in the USA

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

We work with cahoot for our online sells and also to move our pallets throughout the USA, and we truly recommend it. The online platform is very easy to use, and the customer service is really good.

Anonymous
AnonymousVerified Review
Posted on Jul 24, 2023

Good pricing and service for order fulfillment / warehouse service

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

Great combo of pricing and service I assessed several order fulfillment companies and chose Cahoot for their pricing and their service. They provide strong client support and help you get things done as easily as possible. They are reliable and will make sure you are set-up and integrated as needed with other platforms and services such as Amazon Fulfilled by Merchant.

Lea Tacugue
Lea Tacugue, manager at Schwartzberg BrosVerified Review
Posted on May 23, 2023

Under promised and Overdelivered

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

Best in class technology so you don’t have to spend time on manual processes and operations. Everything is optimized from the box/mailer selection and inventory placement to the shipping labels so you can rest assured that you are operating efficiently.

Lorna Holland
Lorna Holland, Senior Researcher at Skills for JusticeVerified Review
Posted on Feb 13, 2023

The onboarding process was extremely easy, the Cahoot team did all the heavy lifting

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

We onboarded with Cahoot 4 months ago (at the beginning of Q4) with the single goal of reducing our 3PL costs. We have been happy to see considerable savings on SPD costs instantly. What I was not expecting was the excellent level of service from the Cahoot team. They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost. The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use. Working with Cahoot provides us with the flexibility to store product near our customers. The team continue to work with us to ensure we distribute our inventory to the right locations across the US to reduce our SPD label costs. Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping our business to succeed.

Matt Hamel
Matt Hamel, Co-Owner at homeandgardensupply.comVerified Review
Posted on Dec 1, 2022

Cahoot is a huge time saver in setting up shipping labels. Out smarts Shipstation

Overall rating5.0
Quality4.0
Communication5.0
Schedule & Timing4.0
Software DevelopmentImplementation ServicesSupply Chain & Logistics

Overall experience has been very good. We decided to stay with Cahoot over our previous shipping software (ShipStation) because of the huge time savings Cahoot creates. For those of us that do e-commerce - this will give you your life back on the weekends.

Justin Davis
Justin DavisVerified Review
Posted on Oct 11, 2022

We had a positive experience utilizing both sides of the services cahoot offers.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Supply Chain & Logistics

We're a warehouse and e-commerce seller that has taken advantage of both sides of Cahoot's 3PL offerings. The training for sending out shipments on behalf of other sellers was seamless. Easy label generation, printing, and packing. It's a breeze for the warehouse crew. They provide all the resources you would need for the outgoing side of a 3PL system. This experience caused us to explore shipping out our own units to other nodes in their network. We've experienced deep savings on many of our 1-2 day shipments since we're located on the east coast.

Focus

Service Focus of Cahoot

How the team's effort is distributed across services.

100%

Where we are

Locations (1)

Offices where Cahoot operates.

Headquarter
United States

United States

855 Main St
Bridgeport, Connecticut 06604
12036251111