Power of Many

Shipping costs are rising and profits are falling as sellers are being driven towards zero margins. Cahoot is an order fulfillment network of ecommerce merchants, who are working together to simplify their shipping operations and take back control of customer insights. Cahoot’s disruptive peer-to-peer technology helps online sellers reduce their shipping operating costs and improve their delivery times through smarter routing, humanless operations, and proactive monitoring.

United States United States
855 Main St , Bridgeport, Connecticut 06604
12036251111
< $25/hr
10 - 49
2018

Service Focus

Focus of Supply Chain & Logistics
  • Fulfillment Services - 34%
  • Shipping - 33%
  • Third Party Logistics - 33%

Review Analytics of Cahoot

18
Total Reviews
4.7/5
Overall Rating
1
Recent Reviews

What Users Say

Very smooth integration and service
CEO at PPI SUPPLIES
Excellent service
Shiraz Farooq
Shiraz Farooq
Great drop shipping and storage
Evan Myers
Evan Myers , Owner at Hammer Back Golf
Great for helping manage supply chain
Teddy Dunn
Teddy Dunn , Dunn-Rite Products, Inc. at Dunn-Rite Products, Inc.
Great service, not at our scale
Kai Bradford
Kai Bradford , Executive Assistant & Project Manager at Timpanogos Hiking Co

What Users Like The Most

  • They were easy to implement and quickly ship my items.
  • The standout feature of Cahoot that we appreciate the most is their commitment to accuracy and efficiency in fulfillment. Every order is shipped on time, which has significantly boosted our trust in their services and positively impacted our customer satisfaction. Additionally, their seamless tracking updates have been invaluable—allowing us and our customers to monitor shipments in real-time without a hitch. This level of transparency is rare and has added a level of professionalism.
  • the quick actions face to problems faced

What Users Like The Least

  • I wish the system automatically updated my inventory on Shopify.
  • While our overall experience with Cahoot has been very positive, one area with room for improvement is the customization options within their tracking and reporting tools. Although the current tracking updates are seamless and accurate, having more flexibility to customize reports or tailor notifications could enhance our ability to analyze data specific to our business needs. This is a minor point, however, as it doesn’t impact Cahoot’s effectiveness in fulfillment—it’s more of a ‘nice-to-have’
  • I don't find any cons

Detailed Reviews of Cahoot

4.7 18 Reviews
  • All Services
  • Supply Chain & Logistics
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review

Very smooth integration and service

Our experience with Cahoot has been nothing short of outstanding. As a 3PL provider, they’ve consistently exceeded our expectations in every aspect of their service. One of the most notable qualities has been their commitment to timeliness; shipments are always processed and dispatched on schedule, which has been crucial for meeting our own customer expectations.

What was the project name that you have worked with Cahoot?

Seeking a good 3PL company for our business

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

Our Business was Seeking a good 3PL company for our business. Needed to fulfill orders on time and update tracking immediately while keeping our customers happy.

What is it about the company that you appreciate the most?

The standout feature of Cahoot that we appreciate the most is their commitment to accuracy and efficiency in fulfillment. Every order is shipped on time, which has significantly boosted our trust in their services and positively impacted our customer satisfaction. Additionally, their seamless tracking updates have been invaluable—allowing us and our customers to monitor shipments in real-time without a hitch. This level of transparency is rare and has added a level of professionalism.

What was it about the company that you didn't like which they should do better?

While our overall experience with Cahoot has been very positive, one area with room for improvement is the customization options within their tracking and reporting tools. Although the current tracking updates are seamless and accurate, having more flexibility to customize reports or tailor notifications could enhance our ability to analyze data specific to our business needs. This is a minor point, however, as it doesn’t impact Cahoot’s effectiveness in fulfillment—it’s more of a ‘nice-to-have’

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Transportation & Logistics
Shiraz Farooq

Excellent service

Great team work- would recommend their service- they provide a comprehensive solution and have a great support staff to navigate the various naunces etc that come about

What was the project name that you have worked with Cahoot?

ColoFlax Flaxseed Fiber Gummies

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

Onboarding with Cahoot and maintenance of shipping and distribution

What is it about the company that you appreciate the most?

On time delivery and updates- Fast to respond to any issues

What was it about the company that you didn't like which they should do better?

Expensive but worth it

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • In Progress
  • Healthcare & Medical
Evan Myers

Great drop shipping and storage

Cahoot has handled our storage and drop shipping for the last year and they have done a great job. They store and ship very quickly. Their support is great and very responsive. I would highly recommend using them for storage and shipping.

What was the project name that you have worked with Cahoot?

Hammer Back 3PL

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

Golf Apparel 3PL

What is it about the company that you appreciate the most?

They were easy to implement and quickly ship my items.

What was it about the company that you didn't like which they should do better?

I wish the system automatically updated my inventory on Shopify.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • In Progress
  • Retail
Teddy Dunn

Great for helping manage supply chain

We found Cahoot when looking for partners who offer Amazon Seller Fulfilled Prime capabilities. Additionally we found Cahoot was one of the only 3PLs that let you utilize your own warehouses in addition to their network. Once everything is setup correctly, the software automates shipping by location and price. Another great thing about Cahoot is the potential to become part of their network if you have excess warehouse space and can ship per their requirements and your location expands their network effectively.

What was the project name that you have worked with Cahoot?

Great company with wonderful customer service and capabiliti

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

We found Cahoot when looking for partners who offer Amazon Seller Fulfilled Prime capabilities. Additionally we found Cahoot was one of the only 3PLs that let you utilize your own warehouses in addition to their network. Once everything is setup correctly, the software automates shipping by location and price. Another great thing about Cahoot is the potential to become part of their network if you have excess warehouse space and can ship per their requirements and your location expands their network effectively.

What is it about the company that you appreciate the most?

Additionally the software makes shipping much more streamline than most other shipping software's we have used in the past.

What was it about the company that you didn't like which they should do better?

Need to be very good at managing inventor across all fulfillment channels to avoid long term Storage after 90 days if seasonal products.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Advertising & Marketing
Kai Bradford

Great service, not at our scale

We used Cahoot to try and streamline our fufillment operations, as well as expand into offering products on Amazon in addition to our website. Although the service offered was great, at our low volume of shipping, it simply wasn't cost-effective compared to fulfilling on our own. Perhaps once we scale to a certain point we'll look at working with them again.

What was the project name that you have worked with Cahoot?

Timpanogos Hiking Co. Amazon Expansion

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

We used Cahoot to attempt to streamline our fulfillment system and help expand into selling online via Amazon with 2-day fulfillment.

What is it about the company that you appreciate the most?

Service is very helpful, questions were answered fast and reliably, allowing us to know exactly what we needed to do next to help get products out on time.

What was it about the company that you didn't like which they should do better?

The software has a learning curve, but once you understand how it works it's very helpful.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Retail
Shaul Edelman

Cahoot was a game changer in enabling our business to scale

Whenver we experiene spikes in demand for certain products which we fulfill ourselves, this would result in hours of preparation for hundreds of shipping labels. Cahoot solved this problem by doing the work of rate shopping automatically, and when we came into the office in the morning our labels were ready to be printed. This saved us countless hours of work and allowed us to focus on growing our business.

What was the project name that you have worked with Cahoot?

Scaling up our fulfillment capacity

What service was provided as part of the project?

Supply Chain & Logistics

What is it about the company that you appreciate the most?

The Cahoot software is very well thought out, with many unique features that set them apart from the competition, such as "Scan to verify" which essentially guarantees we are shipping the correct item every time! Also, Cahoot has a customer support that really listens to the feedback of their users, and is constantly looking to improve their product. We started with them when the software was still pretty new, and they implemented many changes based on our feedback.

What was it about the company that you didn't like which they should do better?

When we started using Cahoot they did not support all the channels we sold on, which meant that we still needed to use another shipping software for other channels. Today they support many more than just Amazon, including eBay, Walmart and Shopify, but they still don't support some of the more niche marketplaces. Their full list of integrations is clearly published on their website, so make sure they support the channels you sell on.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Retail
Ixone Elosegui

Efficient and cost saving!

Cahoot allowed us to reduce the monthly shipping cost and the support service is really responsive and efficient! Their customer support reply always within 24h. And our shipping costs were lower than those we previously had in the 3PL center we used to work with.

What was the project name that you have worked with Cahoot?

Fulfilment

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

We moved to Cahoot, a new fulfilment center with the purpose to save cost, face to former 3PL warehouse

What is it about the company that you appreciate the most?

the quick actions face to problems faced

What was it about the company that you didn't like which they should do better?

I don't find any cons

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Consumer Products
Raúl Anta

Cahoot for our logistic services in the USA

We work with cahoot for our online sells and also to move our pallets throughout the USA, and we truly recommend it.
The online platform is very easy to use, and the customer service is really good.

What was the project name that you have worked with Cahoot?

Cahoot, logistic platform for USA

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

We use cahoot as logistic platform for our business in the USA, and we truly recommend Cahoot.

What is it about the company that you appreciate the most?

The customer services

What was it about the company that you didn't like which they should do better?

They dont work with batches, something that we need since we work with beverages with different batches

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Food & Beverages

Good pricing and service for order fulfillment / warehouse service

Great combo of pricing and service
I assessed several order fulfillment companies and chose Cahoot for their pricing and their service. They provide strong client support and help you get things done as easily as possible. They are reliable and will make sure you are set-up and integrated as needed with other platforms and services such as Amazon Fulfilled by Merchant.

What was the project name that you have worked with Cahoot?

Cahoot

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

I assessed several order fulfillment companies and chose Cahoot for their pricing and their service. They provide strong client support and help you get things done as easily as possible. They are reliable and will make sure you are set-up and integrated as needed with other platforms and services such as Amazon Fulfilled by Merchant.

What is it about the company that you appreciate the most?

Good pricing and service

What was it about the company that you didn't like which they should do better?

No major problems

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Transportation & Logistics
Lea Tacugue

Under promised and Overdelivered

Best in class technology so you don’t have to spend time on manual processes and operations. Everything is optimized from the box/mailer selection and inventory placement to the shipping labels so you can rest assured that you are operating efficiently.

What was the project name that you have worked with Cahoot?

Ecommerce

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

Selling Online

What is it about the company that you appreciate the most?

Highly responsive team that truly cares about your success, from onboarding to support to billing and account management.

What was it about the company that you didn't like which they should do better?

Nothing that I can think of

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • E-commerce
Lorna Holland

The onboarding process was extremely easy, the Cahoot team did all the heavy lifting

We onboarded with Cahoot 4 months ago (at the beginning of Q4) with the single goal of reducing our 3PL costs. We have been happy to see considerable savings on SPD costs instantly. What I was not expecting was the excellent level of service from the Cahoot team. They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost.

The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use. Working with Cahoot provides us with the flexibility to store product near our customers. The team continue to work with us to ensure we distribute our inventory to the right locations across the US to reduce our SPD label costs.

Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping our business to succeed.

What service was provided as part of the project?

Supply Chain & Logistics

What is it about the company that you appreciate the most?

We have been happy to see considerable savings on SPD costs instantly.

They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost.

The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use.

What was it about the company that you didn't like which they should do better?

Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping ou

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating
Matt Hamel

Cahoot is a huge time saver in setting up shipping labels. Out smarts Shipstation

Overall experience has been very good. We decided to stay with Cahoot over our previous shipping software (ShipStation) because of the huge time savings Cahoot creates.
For those of us that do e-commerce - this will give you your life back on the weekends.

What was the project name that you have worked with Cahoot?

Shipping Software for e-commerce sellers

What service was provided as part of the project?

Software Development, Implementation Services, Supply Chain & Logistics

Describe your project in brief

We were looking for a better and faster system in producing shipping labels other than ShipStaion (Stamps.com). Cahoot fulfilled those needs. Perfect fit for us at homeandgardensupply.com

What is it about the company that you appreciate the most?

Takes a lot of the guesswork out of shipping method choices

Willing to work with us to establish our needs to move forward in software development

Simply saves us hours of work - especially in the busy season

What was it about the company that you didn't like which they should do better?

to show a comparison chart versus the competition may have expedited my decision to commit to Cahoot sooner

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
Chris Hamm

Cahoot helped me with an issue we were experience with our 3PL provider

I had an issue with my current 3PL which is why I was exploring Cahoot but Manish helped fix the main problem with a solution that involved a change of a setting that I think helps solve the problem. If other issues persist with our current 3PL I'm definitely coming to Cahoot first.

What service was provided as part of the project?

Supply Chain & Logistics

What is it about the company that you appreciate the most?

Honest advice without expectation of selling their product to me

Timeliness of scheduling appointment right after I inquired about product

What was it about the company that you didn't like which they should do better?

There was nothing I encountered was something I didn't like

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating
Justin Davis

We had a positive experience utilizing both sides of the services cahoot offers.

We're a warehouse and e-commerce seller that has taken advantage of both sides of Cahoot's 3PL offerings. The training for sending out shipments on behalf of other sellers was seamless. Easy label generation, printing, and packing. It's a breeze for the warehouse crew. They provide all the resources you would need for the outgoing side of a 3PL system. This experience caused us to explore shipping out our own units to other nodes in their network. We've experienced deep savings on many of our 1-2 day shipments since we're located on the east coast.

What service was provided as part of the project?

Supply Chain & Logistics

What is it about the company that you appreciate the most?

The integration process was really easy, software is user friendly.

What was it about the company that you didn't like which they should do better?

There was a time where we were receiving too much inventory that we were able to handle at the time. However, this was quickly resolved.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating
Jean-Yves Fofana

Excellent company , I highly recommend. If you are looking for a cheap and fast 3PL, cahoot will be the best option in the US

Excellent company , I highly recommend. If you are looking for a cheap and fast 3PL, cahoot will be the best option in the US

What was the project name that you have worked with Cahoot?

E-Commerce fulfillment, amazon and direct shipping

What service was provided as part of the project?

Supply Chain & Logistics

Describe your project in brief

I have an e-commerce website and amazon account and cahoot ships my product for me. For now I only have customers in the USA and they have super cheap prices.

What is it about the company that you appreciate the most?

Fast Cheap and reliable, everything was clear right off the bat.

What was it about the company that you didn't like which they should do better?

Nothing to say here, I have nothing to recommend. Good job

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress