Shipping costs are rising and profits are falling as sellers are being driven towards zero margins. Cahoot is an order fulfillment network of ecommerce merchants, who are working together to simplify their shipping operations and take back control of customer insights. Cahoot’s disruptive peer-to-peer technology helps online sellers reduce their shipping operating costs and improve their delivery times through smarter routing, humanless operations, and proactive monitoring.
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Cahoot was a game changer in enabling our business to scale
Review Summary
What was the project name that you have worked with Cahoot?
Scaling up our fulfillment capacity
What is it about the company that you appreciate the most?
The Cahoot software is very well thought out, with many unique features that set them apart from the competition, such as "Scan to verify" which essentially guarantees we are shipping the correct item every time! Also, Cahoot has a customer support that really listens to the feedback of their users, and is constantly looking to improve their product. We started with them when the software was still pretty new, and they implemented many changes based on our feedback.
What was it about the company that you didn't like which they should do better?
When we started using Cahoot they did not support all the channels we sold on, which meant that we still needed to use another shipping software for other channels. Today they support many more than just Amazon, including eBay, Walmart and Shopify, but they still don't support some of the more niche marketplaces. Their full list of integrations is clearly published on their website, so make sure they support the channels you sell on.
Efficient and cost saving!
Review Summary
What was the project name that you have worked with Cahoot?
Fulfilment
Describe your project in brief
We moved to Cahoot, a new fulfilment center with the purpose to save cost, face to former 3PL warehouse
What is it about the company that you appreciate the most?
the quick actions face to problems faced
What was it about the company that you didn't like which they should do better?
I don't find any cons
Cahoot for our logistic services in the USA
Review Summary
The online platform is very easy to use, and the customer service is really good.
What was the project name that you have worked with Cahoot?
Cahoot, logistic platform for USA
Describe your project in brief
We use cahoot as logistic platform for our business in the USA, and we truly recommend Cahoot.
What is it about the company that you appreciate the most?
The customer services
What was it about the company that you didn't like which they should do better?
They dont work with batches, something that we need since we work with beverages with different batches
Good pricing and service for order fulfillment / warehouse service
Review Summary
I assessed several order fulfillment companies and chose Cahoot for their pricing and their service. They provide strong client support and help you get things done as easily as possible. They are reliable and will make sure you are set-up and integrated as needed with other platforms and services such as Amazon Fulfilled by Merchant.
What was the project name that you have worked with Cahoot?
Cahoot
Describe your project in brief
I assessed several order fulfillment companies and chose Cahoot for their pricing and their service. They provide strong client support and help you get things done as easily as possible. They are reliable and will make sure you are set-up and integrated as needed with other platforms and services such as Amazon Fulfilled by Merchant.
What is it about the company that you appreciate the most?
Good pricing and service
What was it about the company that you didn't like which they should do better?
No major problems
Under promised and Overdelivered
Review Summary
What was the project name that you have worked with Cahoot?
Ecommerce
Describe your project in brief
Selling Online
What is it about the company that you appreciate the most?
Highly responsive team that truly cares about your success, from onboarding to support to billing and account management.
What was it about the company that you didn't like which they should do better?
Nothing that I can think of
The onboarding process was extremely easy, the Cahoot team did all the heavy lifting
Review Summary
The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use. Working with Cahoot provides us with the flexibility to store product near our customers. The team continue to work with us to ensure we distribute our inventory to the right locations across the US to reduce our SPD label costs.
Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping our business to succeed.
What is it about the company that you appreciate the most?
We have been happy to see considerable savings on SPD costs instantly.
They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost.
The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use.
What was it about the company that you didn't like which they should do better?
Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping ou
Cahoot is a huge time saver in setting up shipping labels. Out smarts Shipstation
Review Summary
For those of us that do e-commerce - this will give you your life back on the weekends.
What was the project name that you have worked with Cahoot?
Shipping Software for e-commerce sellers
Describe your project in brief
We were looking for a better and faster system in producing shipping labels other than ShipStaion (Stamps.com). Cahoot fulfilled those needs. Perfect fit for us at homeandgardensupply.com
What is it about the company that you appreciate the most?
Takes a lot of the guesswork out of shipping method choices
Willing to work with us to establish our needs to move forward in software development
Simply saves us hours of work - especially in the busy season
What was it about the company that you didn't like which they should do better?
to show a comparison chart versus the competition may have expedited my decision to commit to Cahoot sooner
Cahoot helped me with an issue we were experience with our 3PL provider
Review Summary
What is it about the company that you appreciate the most?
Honest advice without expectation of selling their product to me
Timeliness of scheduling appointment right after I inquired about product
What was it about the company that you didn't like which they should do better?
There was nothing I encountered was something I didn't like
We had a positive experience utilizing both sides of the services cahoot offers.
Review Summary
What is it about the company that you appreciate the most?
{"1":"The integration process was really easy, software is user friendly."}
What was it about the company that you didn't like which they should do better?
{"1":"There was a time where we were receiving too much inventory that we were able to handle at the time. However, this was quickly resolved."}
Excellent company , I highly recommend. If you are looking for a cheap and fast 3PL, cahoot will be the best option in the US
Review Summary
What was the project name that you have worked with Cahoot?
E-Commerce fulfillment, amazon and direct shipping
Describe your project in brief
I have an e-commerce website and amazon account and cahoot ships my product for me. For now I only have customers in the USA and they have super cheap prices.
What is it about the company that you appreciate the most?
Fast Cheap and reliable, everything was clear right off the bat.
What was it about the company that you didn't like which they should do better?
Nothing to say here, I have nothing to recommend. Good job
Highly recommend cahoot as a fufilment partner for ecommerce and multi channel fulfillment
Review Summary
What is it about the company that you appreciate the most?
offer quick shipping from fulfillment centres throughout the united states
What was it about the company that you didn't like which they should do better?
i really can't think of any issues that we don't like from cahoot
Needed reliable 1-2 day ground shipping, seller fulfilled prime SFP, in large US regions, Cahoot was able to implement and execute very well.
Review Summary
What was the project name that you have worked with Cahoot?
Cahoot Fulfillment Services ecommerce logistics
Describe your project in brief
Needed reliable 1-2 day ground shipping, seller fulfilled prime SFP, in large US regions, Cahoot was able to implement and execute very well. SFP would be impossible or crazy expensive if it weren't for Cahoot's network of warehouses. They know what it takes to fulfill to Amazon Seller fulfilled Prime standards. No one that I've seen handles SFP, or they used to until Amazon made it nearly impossible. Only sellers/fulfillers that are used to it can make it happen. Cahoot got them together and made a great network that works well. Basically, you ship by freight your inventory to other warehouses across the country and they fulfill and ship with 1-2 day ground shipping almost anywhere.
What is it about the company that you appreciate the most?
Helpful setup and implementation by a very knowledgeable staff and support team
Allows for Seller fulfilled prime everywhere at discounted shipping rates
You can also become a fulfillment warehouse for other sellers and make income on the other end
Allows for any marketplaces to get the same 1-2 shipping at discounted ground prices
What was it about the company that you didn't like which they should do better?
Pricing tiers start kind of high until the volume kicks in then it's much better
We found Cahoot to be deceptive and not rustworthy
Review Summary
What is it about the company that you appreciate the most?
N/A
What was it about the company that you didn't like which they should do better?
Honesty, integrity, full disclosure upfront
First of all, we regret that this merchant had a less than positive experience with our company. We pride ourselves on open and honest communication with all our stakeholders; it’s one of our core values. This client had initially approved a “sales proposal”. Understandably, no company can put all the terms related to complex fulfillment services on a 1-page pricing proposal. He was hence sent an agreement to sign with zero changes to terms from proposal to agreement. This agreement was ignored for months while the merchant continued to store inventory with Cahoot. After a couple of weeks, the customer decided not to use Cahoot for fulfillment after all, for his convenience due to a change in his business strategy and direction. Cahoot did not put a “lien” on his inventory and went out of its way to have it returned to him promptly upon his request. Once he received all his inventory, he then demanded that Cahoot pay him for all his FedEx/UPS charges related to inbound and outbound freight for his merchandise that he arranged for himself. This was declined because this had nothing to do with Cahoot software or services. Nevertheless, we regret that this customer did not have a great experience, and we’ve learned from it.