Activate intelligence.

Caplan Artificial (Caplan AI) is the leading AI transformation and education company in the Western Balkans, integrating advanced analytics, generative models, and data engineering to deliver end-to-end business transformation and enterprise upskilling. We help clients adopt AI responsibly, streamline operations, and build internal capabilities that drive measurable growth, reputational advantage, and operational agility.

Headquartered in Sarajevo, with strategy hubs in Zenica, Zagreb, Belgrade, and Zurich, our multidisciplinary team combines consulting and implementation with company-wide training. We also offer SEO, Generative Engine Optimization, and Answer Engine Optimization services to extend reach for our clients across traditional search channels, social media, and AI-generated answers.

Certifications/Compliance

ISO 9001:2015
ISO 27001
CMMI Level 2
CMMI Level 3
CMMI Level 4
CMMI Level 5
Great Place To Work

Partner Programs

AWS Partner
Google Partner
Google Ads Certification
Oracle Partner
Shopify Partner
Meta Business Partner
Bosnia and Herzegovina Bosnia and Herzegovina
Bistua Nuova, Zenica, Sarajevo, Federacija Bosna i Hercegovina 72000
$100 - $149/hr
10 - 49
2024

Service Focus

Focus of Artificial Intelligence
  • AI Consulting - 25%
  • AI Integration & Implementation - 25%
  • AIOps - 25%
  • AI Agent Development - 25%
Focus of Digital Marketing
  • SEO Services - 50%
  • Public Relations - 50%

Industry Focus

  • Business Services - 10%
  • Consumer Products - 10%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%
  • Manufacturing - 10%
  • Banking - 10%
  • Automotive - 5%
  • Information Technology - 5%
  • Telecommunication - 5%
  • Legal & Compliance - 5%
  • Insurance - 5%
  • Industrial - 5%
  • Food & Beverages - 5%
  • Oil & Energy - 5%

Client Focus

70% Medium Business
20% Small Business
10% Large Business

Detailed Reviews of CAPLAN ARTIFICIAL

5.0 2 Reviews
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  • Digital Marketing
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Konstantin Aal
Konstantin Aal, FOUNDER at KGSt
Posted 5 months ago

CAPLAN ARTIFICIAL met or exceeded expectations on quality, schedule, and responsiveness.

They knew the networking domain (gNMI/NETCONF/OpenConfig, white-box realities) and built measurable KPIs into the product (quality dashboards, red-team tests, retrieval audits). The combo of speed (quick wins in weeks) and rigor (policy-first, determinism, observability) is what set them apart.

What was the project name that you have worked with CAPLAN ARTIFICIAL?

AI Agents AI Development Generative AI

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

CAPLAN ARTIFICIAL developed an AI NOC agent for our company. The team designed and built a production-grade agent that assisted operators with diagnostics, configuration, and safe remediation.

What is it about the company that you appreciate the most?

CAPLAN ARTIFICIAL brought senior engineering discipline to AI. Instead of “just a chat,” they delivered a production-grade AI agent with real guardrails—RBAC, approvals, dry-run, diffs/rollbacks, and source citations—so actions were safe, reproducible, and auditable.

What was it about the company that you didn't like which they should do better?

nothing

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Information Technology
Corey Omey
Corey Omey, founder at University of Michigan
Posted 5 months ago

CAPLAN ARTIFICIAL has an extremely versatile approach to delivering the project at hand.

CAPLAN ARTIFICIAL's leadership team has demonstrated business acumen and proactiveness. The team is highly skilled with a wide range of technological capabilities. CAPLAN ARTIFICIAL has an extremely versatile approach to delivering the project and is highly regarded within our organization.

What was the project name that you have worked with CAPLAN ARTIFICIAL?

AI Consulting IT Strategy Consulting

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

CAPLAN ARTIFICIAL provides AI consulting and software development services for an IT company. CAPLAN ARTIFICIAL has developed a framework for new business acquisition in the ANZ region.

What is it about the company that you appreciate the most?

Highly skilled tech team with a wide range of technological capabilities. CAPLAN ARTIFICIAL has an extremely versatile approach to delivering the project at hand.

What was it about the company that you didn't like which they should do better?

N/A

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Information Technology