Modern Healthcare Solutions

CareCloud, Inc. is a leading healthcare technology company with a comprehensive suite of proprietary, cloud-based solutions for growing healthcare organizations. 

In today’s challenging healthcare landscape, healthcare organizations need an innovative partner who can help enhance clinical workflows, increase revenue, modernize the patient experience, and reduce operational expenses. 

CareCloud (Nasdaq: CCLD, CCLDP, CCLDO), formerly known as MTBC, delivers the most comprehensive technology-enabled solutions to healthcare organizations of all sizes, spanning a wide range of specialties, all across the country.

CareCloud is recognized as a trusted growth partner serving more than 40,000 healthcare providers. We are committed to supporting healthcare clients with modern, cloud-based clinical, financial, and administrative software and services that enhance practice operations.

United States United States
7 Clyde Rd, Somerset County, New Jersey 08873
877-342-7517
NA
1,000 - 9,999
1999

Service Focus

Focus of BPO Services
  • Medical Billing - 70%
  • Medical Coding - 30%

Industry Focus

  • Healthcare & Medical - 100%

Client Focus

50% Small Business
30% Medium Business
20% Large Business

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Client Portfolio of CareCloud Inc.

Project Industry

  • Healthcare & Medical - 100.0%

Major Industry Focus

Healthcare & Medical

Project Cost

  • Not Disclosed - 100.0%

Common Project Cost

Not Disclosed

Project Timeline

  • 1 to 25 Weeks - 100.0%

Project Timeline

1 to 25 Weeks

Clients: 13

  • FOX Rehab
  • Alpha Dermatology
  • Alvior Medical
  • Corpus Christi Urology
  • Franco & Co
  • Lifearts Integrated Health Center
  • Poplar Bluff Urologu
  • Premier Dermatology
  • Sanova Dermatology
  • The Foot Group
  • Vanguard Rheumatology
  • Rockingham Foot & Ankle Associates PLLC
  • Doctors on Call MAUI

Portfolios: 8

Sanova Dermatology

Sanova Dermatology

  • Sanova Dermatology screenshot 1
Not Disclosed
20 weeks
Healthcare & Medical

A dermatology practice in Austin, Texas, Sanova Dermatology, faced numerous issues with its patient-provider interface.  

Previously, the practice had been using ZocDoc to attract new patients; however, the clinic’s previous obstinate system could not integrate with the new ZocDoc. This wasted precious time in managing clinical operations, and the lack of integration resulted in poor practice analytics and an unclear objective.  

With the practice’s high inflow of patients, it required something efficient and easy to use to counter its challenges. CareCloud’s Concierge RCM solution allowed Sanova to maximize revenue within the first six months. While the clinic’s revenue increased to a bolstering 40%, the average reimbursement per treatment encounter rose to 25%.  

CareCloud’s all-encompassing solutions allowed Sanova to boost profitability and maximize revenue by streamlining and fastening insurance and patient payment procedures.  

Premier Dermatology

Premier Dermatology

  • Premier Dermatology screenshot 1
Not Disclosed
16 weeks
Healthcare & Medical

The award-winning practice of Premier Dermatology deserved an advanced solution to overlook its business and financial operations at both Silicon Valley locations.  

Premier Dermatology opted for CareCloud’s Practice Management and Concierge RCM solutions to manage its billing processes and co-payment plans. The clinic lost tens of thousands due to unsuccessful and tricky billing matters. Additionally, the clinic felt that incorporating systems that were not user-friendly allowed for the need to increase labor costs.  

CareCloud’s seamless interface helped the practice replenish its billing insufficiencies and reduced the time taken from service to billing to 15 days from the previous 28 days.  

Finally, the clinic enjoyed a first-pass resolution rate of up to 97%, having claims successfully processed within 7 to 10 days.  

Physicians at Premier Dermatology claim CareCloud has helped double the practice’s financial growth in the first few months of its integration.  

Poplar Buff Urology

Poplar Buff Urology

  • Poplar Buff Urology screenshot 1
Not Disclosed
20 weeks
Healthcare & Medical

An expanding urological clinic like Poplar Buff Urology requires a high-quality, robust system to integrate the complex framework of the practice and provide real-time solutions to maximize the expansion benefit.  

For this purpose, Poplar Buff Urology incorporated CareCloud’s EHR, Breeze, and RCM solutions. One of the major challenges the clinic intended to address was the excessive time spent transcribing the data to outdated Practice Management and Electronic Health Record Systems.  

CareCloud’s Breeze analyses relevant data from the irrelevant and stores it categorically in its articulate framework to save time.  

With CareCloud, Poplar Buff experience a profound transformation in billing processes, reducing claim denials and full billing days to 40 from the previous 62, allowing the physician to see around ten more patients than the previous average each day.  

LifeArts Integrated Health Centre

LifeArts Integrated Health Centre

  • LifeArts Integrated Health Centre screenshot 1
Not Disclosed
16 weeks
Healthcare & Medical

A leading healthcare center in Nebraska, Life Integrated Health owner, Dr. Julie Howards, leveraged CareCloud’s Concierge RCM, Charts EHR, and Breeze PXM, a powerful trio, to boost revenue and maximize efficiency for the practice.  

Dr. Howards is licensed in family nurse practice and is a licensed Chiropractor. Similarly, she required a solution that catered to multispecialty rules for her clinic.  

By incorporating CareCloud’s powerful trio of solutions, Dr. Howards reduced no-shows at the practice by about 9% from the previous 3%. Additionally, the practice saw a reduction of 20 hours spent weekly on administrative tasks.  

CareCloud’s efficient digital filing system ensured that the Life Integrated Health Centre reduced paper clutter and increased total billing by 27%.  

Dr. Howards is convinced that CareCloud’s solutions fit all specialty practice workflows, like a glove.

Franco & Co

Franco & Co

  • Franco & Co screenshot 1
Not Disclosed
22 weeks
Healthcare & Medical

Franco & Co is a podiatric clinical facility that provides treatment and medical spa facilities in nursing homes and hospitals. The clinic required on-the-go access to patient information and a user-friendly interface to manage operational duties at both locations.  

Franco & Co leveraged CareCloud’s two most popular services rendered, Concierge RCM and Charts EHR. Additionally, the facility also incorporated CareCloud’s Breeze PXM technology.  

An intuitive responder to clinical and administrative barriers, CareCloud’s solutions allowed seamless communication between physicians and an accessible charting system that integrated perfectly with Franco & Co.  

CareCloud’s cutting-edge Breeze PXM technology handles all matters pertaining to the front desk. The software helps save 10 minutes for new patients entering the clinic and 5 minutes for returning patients.  

Franco and Co saw a 50% faster patient charting process and a 9% increase in the net collection rate.

Corpus Christi Urology

Corpus Christi Urology

  • Corpus Christi Urology screenshot 1
Not Disclosed
16 weeks
Healthcare & Medical

Corpus Christi Urology Centre provides medical intervention in the fields of Urology and Oncology in Texas, throughout all four locations, including their radiation oncology center.  

The dual functional practice was on the search for an administrative solution for all their clinic locations. Urologists at the practice realized that more than half the time spent involved administrative and operational duties. Thus, an efficient solution to cut back this time was imperative.  

Corpus Christi partnered with CareCloud to incorporate its Concierge RCM and advanced analytics technology to reduce administrative overheads and save precious time.  

The robust CareCloud RCM system tackled the influx of patients and successfully managed the entry, security, and collection of clinical documentation to process reimbursements.  

Through CareCloud’s technology, Corpus Christi enjoyed an 80% faster reporting and auditing process and maximized a 12% increase in reimbursement on each treatment.

Alvior Medical

Alvior Medical

  • Alvior Medical screenshot 1
Not Disclosed
20 weeks
Healthcare & Medical

Struggling with the ever-evolving transition to a quality-based reporting and reimbursement system, Alvior Medical, a primary healthcare clinic in Florida, had long been unable to avoid penalties due to outdated practice management systems.  

After failing Medicare’s PQRS (Physician Quality Reporting System) requirement, the clinic chose a different route.  

Upon leveraging CareCloud’s Concierge RCM and Charts EHR solutions, the practice was not only able to fulfill these requirements and avoid penalties, but it was also able to save a weekly 12.5 hours previously spent in administrative work.  

CareCloud’s articulate workflow displays user-friendly software and comprehensible templates, ensuring a seamless patient cycle.  

Alvior Medical believes that, with CareCloud, their practice management is in good hands.

Alpha Dermatology

Alpha Dermatology

  • Alpha Dermatology screenshot 1
Not Disclosed
16 weeks
Healthcare & Medical

Alpha Dermatology, a successful clinical practice in Pennsylvania that offers skin-related treatments, has adopted three carefully curated applications introduced by CareCloud to manage practice matters.  

Leveraging its appointment management and automatic communication, Alpha Dermatology has enjoyed several benefits using the Zocdoc, Talksoft, and QueueDr software.  

Board-certified dermatologist, Daniel Shrager, is convinced that these applications have helped perfect the business workflow of the practice.  

By aligning patient appointments and rescheduling cancelled ones, while also readjusting the doctors’ schedules efficiently, Alpha Dermatology has seen an increase of around 8% in their revenue realization rate.  

Since Alpha Dermatology welcomes about 150 patients a day, the patient-focused practice reduced waiting lists and improved waiting times to just 10 minutes at the clinic.  

The practice used CareCloud’s RCM Concierge to manage administrative operations while cutting back costs.   

A regular five-year user, Alpha Dermatology and Dr. Shrager, continue to be impressed by CareCloud’s problem-solving innovations.