Central Hubspot's efforts help in increasing the number of students and instructors using the client's platform. Currently, they have gained 77% of students and 30% of instructors. The site's traffic also boosted by 65%. The team consistently provides daily and weekly updates to the client.
We have hired Central Hubspot for many services as we were looking for one firm to take over the whole Business process and help us to grow. The reason is, we believe that if we run all our processes within one single firm it would increase productivity. We used them for Lead Generation, Online chat support (premium subscriptions), Technical support, Virtual assistant, and on-boarding.
We wanted to improvise the quality of service we offer our students and instructors and boost our reach to instructors & students and cover more geographical area
What is it about the company that you appreciate the most?
They are proactive and solve complex issues or find a solution before escalating it to us. This gave us peace of mind while enhanced the user experience on our platform.
What was it about the company that you didn't like which they should do better?
The cost of their proposal was high when compared to other firms, but was fair compared to the added value they offered us