Processing of incoming requests

The Contact Center LLC company was founded in 2010. The main activity is the provision of contact center services for processing incoming requests, outgoing calls and mailings from customers. The staff employs qualified operators, managers, project managers. Training and trainings are regularly conducted to improve the qualifications of employees, taking into account the latest trends in the provision of contact center services.

The main clients of Contact Center LLC are small and medium-sized businesses: individual entrepreneurs, cafes and restaurants, including food delivery, online stores, organizations that launch landing pages to increase sales, taxi services. We work with courier services, logistics companies, medical institutions (dentistry, private clinics, laboratories), car dealerships, car services and other customers.

Russia Russia
st. Roshchinskaya 2-ya, bld. 4, Moscow, Moscow 105118
NA
10 - 49
2010

Service Focus

Focus of Admin Services
  • Admin Support - 100%
Focus of Business Services
  • Answering Services - 30%
  • Data Entry - 30%
  • HR - 40%
Focus of BPO Services
  • Customer Service - 20%
  • Virtual Assistant - 20%
  • Telemarketing - 20%
  • Back Office Services - 20%
  • Call Center Services - 20%

Industry Focus

  • Advertising & Marketing - 20%
  • Business Services - 20%
  • Financial & Payments - 20%
  • Healthcare & Medical - 20%
  • Information Technology - 20%

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