Custom Web Hub

We like to create brands

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We are a team of individuals that do no settle in for the bare minimum. We strive for perfection, your satisfaction is our primary goal and we do work hard to attain it. We bleed digital; we are a born digital company and understand the needs of all of our clients to the fullest. We take great pride in what we do, and to see your business flourish takes us to a whole new level of creativeness. We do not stop until you are a hundred percent satisfied!

$50 - $99/hr
50 - 249
2006
Locations
United States
6701 Koll Center Parkway, Pleasanton, California 94566
+1-925-271-7772

Focus Areas

Service Focus

40%
30%
30%
  • Web Development
  • Web Designing (UI/UX)
  • Digital Marketing

Industry Focus

50%
40%
10%
  • Designing
  • Advertising & Marketing
  • Business Services

Custom Web Hub Reviews

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  • Web Development
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Sunny Kuna

HORRIBLE EXPERIENCE

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Its been 6 months still don't have a site to show clients all corrections from errors to many emails and phone calls to fix...:
Poor communication,
Email attachments with company content ignored,
Project manager always in meetings,
Developments made on dev site are horrible rudimentary and huge delays,
Extremely unprofessional staff,
Nobody answers the phone calls will put you on hold and hang up,
Messages ignored,
Huge delays between any developments,
Had to chase down for access to the backend,
No accountability, No refunds,
Spelling and grammar mistakes (they cant spell Lets Talk),
Work says completed but never is,
Links on site do not work,
Information given is incorrectly inputted (they had my email wrong 4 times and we've been emailing back and forth for months),
Deadlines never given and when chased down are never met,
Carless edits of themes most text and info just left in there on live site,

They will chase you down for money before the project is complete
(gave 50% upfront)
They demanded I pay them the other 50% once site was live or they threatened to take everything down. *Live website FULL OF MISTAKES*

Overpriced! Overpriced! Overpriced! Overpriced! Overpriced!
No original thought or artistic value on the design team
Arrows and links that lead to nowhere
No way to reach upper management nor when you email them do they care
The company doesn't care about bad reviews,
Excuses upon excuses,
"Sam Walter" only listed management, emailed with no response,
This company makes you feel: backed into a corner and trapped!

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

Honestly, I'm at my wit's end with this company.

What was it about the company that you didn't like which they should do better?

Its been 6 months still don't have a site to show clients all corrections from errors to many emails and phone calls to fix...: Poor communication, Email attachments with company content ignored, Project manager always in meetings, Developments made on dev site are horrible rudimentary and huge delays, Extremely unprofessional staff, Nobody answers the phone calls will put you on hold and hang up, Messages ignored, Huge delays between any developments, Had to chase down for access to the backend, No accountability, No refunds, Spelling and grammar mistakes (they can't spell Lets Talk), Work says completed but never is, Links on site do not work, Information given is incorrectly inputted (they had my email wrong 4 times and we've been emailing back and forth for months), Deadlines are never given and when chased down are never met, Carless edits of themes most text and info just left in there on live site, They will chase you down for money before project is complete (gave 50% upfront) They demanded I pay them the other 50% once site was live or they threatened to take everything down. *Live website FULL OF MISTAKES* Overpriced! Overpriced! Overpriced! Overpriced! Overpriced! No original thought or artistic value on the design team Arrows and links that lead to nowhere No way to reach upper management nor when you email them do they care The company doesn't care about bad reviews, Excuses upon excuses, "Sam Walter" only listed management, emailed with no response, This company makes you feel: backed into a corner and trapped!