Customer Umbrella

Customer Umbrella is a Support-as-a-Service Customer Service Support company originally founded in Varna, Bulgaria. Now operating in more than 20 countries, providing customer service in 55 languages to more than 100 different businesses all over the world. Our consultants can handle all kind of inquiries in a timely and efficient manner by covering all possible channels of communication.We focus on personalized communication – at scale. Each customer receives an individual focus, and we do it tens of thousands of times a day, achieving the same results.