Denave

Case Study Overview:

• Client: A leading market research enterprise.
• Objective: Generate high-quality BANT (Budget, Authority, Need, Timeline) leads.
• Challenges:
  • Higher lead dropouts resulting in lower deal closures.
  • Privacy and contactability challenges leading to lower connection rates.
• Execution Methodology:
  • Appointment Generation:
    • Deployed a B2B telemarketing engine to book appointments and convert marketing-generated opportunities into sales opportunities.
    • Leveraged Social Media channels to engage with prospects.
  • Lead Qualification:
    • Developed lead engagement templates to improve call quality.
    • Addressed inbound leads in a FIFO manner to reduce lead dropouts and enhance connection rates.
• Services Offered:
  • Appointment Setting Services Program.
• Impact:
  • Successfully generated 100+ BANT-ready leads within 4 months.

This case study exemplifies the effectiveness of strategic telesales and lead qualification techniques in achieving remarkable lead generation results for our client. If you’re interested in similar B2B telesales services, feel free to partner with us and maximize your revenue growth! 🚀1

Case Study Overview:

• Client: A global security software company.
• Objective: Achieve high customer retention rates.
• Challenges:
  • Building relationships with different channels (partners and distributors) was difficult.
  • Establishing connections with end-users posed challenges.
  • The market consisted mainly of Small and Medium Business (SMB) clients.
  • A significant number of renewal accounts were pending.
• Execution Methodology:
  • Partner Management:
    • Denave maintained strong relationships with partners responsible for renewing customer products.
  • Customer Engagement:
    • Implemented an impactful end-to-end coordination mechanism involving customers, partners, distributors, and the client.
    • Aggressively followed up with customers to minimize renewal slippage to competitors.
• Services Offered:
  • Telesales Program:
    • Achieved an impressive 80.68% renewal conversion quarter-on-quarter in the SMB market.
    • Witnessed a 6.86% increase in customer retention within three quarters of implementing process changes.

This successful collaboration demonstrates the power of strategic relationship management and effective customer engagement in achieving remarkable customer retention rates for our client.

If you’re interested in exploring similar B2B telesales services, feel free to partner with us and maximize your revenue growth! 🚀

Discover how Denave successfully delivered over 3000 leads for a Fortune 500 multinational corporation. Our strategic approach, data-driven insights, and tailored solutions propelled lead generation, driving significant business growth. Explore the case study for a closer look at our impactful results with our webinar marketing services.