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At enAct eServices, we hold one goal above all others: 100% client satisfaction. Our in-house team uphold the highest standards for project planning and execution, and we’re dedicated to building the perfect website/app for company on-time and on-budget.Our goal is to give all our clients most productive discussion on their projects and top-quality technological solution to make sure that their product become highly competitive and profitable in their respective fields.
Locations
India
Sector-67, Mohali IT Park,
Chandigarh,
Chandigarh
160067
Focus Areas
Service Focus
- Software Development
- Maintenance & Support
- Mobile App Development
- Web Development
- Web Designing (UI/UX)
Client Focus
- Small Business
enAct eServices Executive Interview
Vivek Ahuja
CEO & Founder
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Please introduce your company and give a brief about your role within the company?
enAct eServices provide best-in-class solutions when it comes to the mobile app and website development. We enrich businesses with our expertise and skills. We enhance our client's complete experience of project development with efficient QA and hence deliver flawless mobile apps and websites.
At enAct, we have an expert team of over 50 IT professionals who have a great passion for code with innovative thinking processes, develop quality work, focus on Usable and Maintainable Code, have an analytical approach with deep and broad technical experience. Our key expertise includes- Fitness Industry, On-demand service, travel industry, etc.
I’m the CEO and Founder at enAct eServices. My primary role in business is building a company that can solve business problems with innovative technologies using the most advanced ones. Besides customer satisfaction, I make sure that our working staff is loving our company profile and getting a flexible atmosphere to work. The customer will love your company only if the working staff love it. I also look after the corporate and financial development aspects, lead decisions, and strategies that foster our growth.
At enAct, we have an expert team of over 50 IT professionals who have a great passion for code with innovative thinking processes, develop quality work, focus on Usable and Maintainable Code, have an analytical approach with deep and broad technical experience. Our key expertise includes- Fitness Industry, On-demand service, travel industry, etc.
I’m the CEO and Founder at enAct eServices. My primary role in business is building a company that can solve business problems with innovative technologies using the most advanced ones. Besides customer satisfaction, I make sure that our working staff is loving our company profile and getting a flexible atmosphere to work. The customer will love your company only if the working staff love it. I also look after the corporate and financial development aspects, lead decisions, and strategies that foster our growth.
What was the idea behind starting this organization?
The idea was to help businesses succeed using our capability to develop top-notch software solutions and providing value to our clients in the form of managed services instead of just software developers’ hours. We want to provide quality technological development and support to any people around the globe at a reasonable cost.
What are your company’s business model–in house team or third party vendors/ outsourcing?
To ensure the A+ level quality of our work, our strategy from the inception was to create all work internally. For that, we've built our strong and rich experienced internal team. We have an experienced and dedicated team of developers and designers having min 5-7yrs of experience. At enAct eServices, we hold one goal above all others: 100% client satisfaction. Our in-house team upholds the highest standards for project planning and execution, and we’re dedicated to building the perfect website/app for the company on-time and on-budget.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
As we are following the in-house business model for our projects, we are getting beneficial from a value addition perspective to clients as all our teams are working together in-house instead of relying on some other vendors. On a day-to-day basis, we do project management via Basecamp and JIRA and development is done using Agile methodology so as to make sure that small test builds are shared on a regular basis. This considerably cuts down on any errors and makes sure that a quality product is delivered.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
The moment your customers become loyal to your company; your business reaches new heights right from there. Our clients come from various aspects of the business. We have worked with healthcare, fitness-based industries, self-employed individuals, big corporates, budding entrepreneurs, and food sectors, to name a few. We had a great time working with all of them. 5 out of 7 clients are repetitive, and some of them are still with us for more than four years or so.
Mention the objectives or the parameters critical in determining the time frame of developing a mobile app.
Time frame is solely based on the scope of work, quality, complexity, and exigency to go live. We always analyze the customer’s requirements in detail and then provide project specifications and timeline with 99% accuracy, measured with our highly efficient tools to calculate it.
It is very important to be on the same page about the required features/functionality of the product, selected development technologies/frameworks/approaches from the initial level to provide the quality results expected by happy clients. We also take into account the budget and customer’s expectations in terms of timing. Happy Client is Everything to us!
It is very important to be on the same page about the required features/functionality of the product, selected development technologies/frameworks/approaches from the initial level to provide the quality results expected by happy clients. We also take into account the budget and customer’s expectations in terms of timing. Happy Client is Everything to us!
How much effort in terms of time goes into developing the front end and back end of a mobile app?
There are several factors that determine the time frame we set for an app project. These include the number of available functionalities, their level of complexity, and design. The design elements can be very time consuming, but we always aim to give a realistic time estimate from the outset. Roughly for basic applications of 15-20 screens, it goes from 6-8 weeks to complete.
What are the key parameters to be considered before selecting the right platform for a mobile application?
Features, functionality, and project budget are key parameters. You can use different paths to reach the same result. It is completely based on the complexity, requirement, and budget of a client. Mostly we prefer to proceed with native platforms for both android and iOS application development as it is robust and scalable when compared to the hybrid. We also provide support in hybrid platforms depending on the budget of clients. We are using Flutter and react-native to develop mobile applications.
Which platform do you suggest your clients to begin with when they approach you with an idea (Android or iOS) and why?
The success of mobile applications depends on the development part but more important than that it depends on the target audience and the location. If the target audience is from the west (the US, Canada, etc) and budget is the concern, then I recommend the iOS platform first as the users base for the same is comparatively higher as compared to Android users. On the other hand, the users are from the African continent or Europe then it is vice versa.
Android or iOS, Native or Hybrid — which platform is best to use to build your app? What are your recommendations?
Native is always our first preference and considered as best, if the client's budget and timeline allow him to push, even sometimes we absorb the cost to help them develop something of their choice with native technology as it is robust and scalable and we wish to collect customers rather than funds always. Hybrid or Cross-platform is a great compromise if you want to deliver your app to the market quickly and for a reasonable price. For startups or MVPs with quick turnaround times, hybrid is usually the tool of choice. Best is always Native!!
What are the key factors that you consider before deciding the cost of a mobile application?
Scope, complexity, quality, budget, timeline, and client’s expectations are the key factors in deciding the cost of the app. We provide cost estimation depending on the above factors. Other key factors that influence deciding the cost are features, functionality, customization of visuals, platforms for publishing the application, back end infrastructure, availability and requirement of the team, maintenance of application and specific requirements of clients.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Preferable is to be billed hourly on the basis of scope. Otherwise, it is also a cumbersome situation that depends on the scope of the project and the client’s preference. If the scope of work is clear then we calculate it using our enrich tools by multiplying the estimated number of hours with an hourly rate(hourly rate varies for the project on the basis of complexity of work). After finalizing the fixed cost of the complete project, we split the scope of work into "milestone" payments, as this is the win-win approach for both client and us. So, we divide all the payments to coincide with particular stages of app development(feature by feature).
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
There are clients with different budgets. We've not set any particular minimum budget yet but roughly what I remember so far the minimum budgeted project we have picked is $5k USD. We gladly help customers with any budget expectations to collect the number of clients for our pocket because of the competitive market but it should correspond to actual hours spent.
What is the price range (min and max) of the projects that you catered to in 2019?
The price range of delivered projects in 2019 varies from a minimum of $8k in USD to the highest budget of $200k in USD and still going on.
Which business model do you suggest to your clients enabling them to generate revenue from mobile applications? Why?
The best model according to me is the in-app purchase model, which is performing best right now in the market from the point of view of generating revenue. Secondly, I prefer to go with the freemium model. Such applications come with some free features with an option to upgrade and unlock more powerful features by paying a fair amount of fee. The most obvious one is displaying advertisements. Applications in this category too, have an in-app purchase option where users pay the money to go ad-free.
enAct eServices Clients & Portfolios
enAct eServices Reviews
6 Reviews
- All Services
- Mobile App Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Chantel Rusher, Production Associate at at MGM and 501 East Entertainment
Posted on Jun 25, 2020
Sublet Hub App Review
Review Summary
I originally met my app developer Priyanka in a Facebook group for women working in technology, and I knew right away that I wanted to hire her. Not only was she professional, but she also had a lot of experience in developing apps for IOS applications. I sent her a NDA and she signed without hesitation. Shortly after, she told me she worked for enAct eServices and introduced me to members on her team. She sent me a layout of the app and each week she updated me on the development. The company fixed any of my issues and provided me with a bug free application. She responded quickly to feedback and finished my high-quality app development in nearly 6 weeks. I also spent way less than my budget. I haven't launched my app yet, but I know it will be great because of the people on my team! Thank you enAct eServices!
Terez Marshall
Posted on Aug 04, 2020
Made2FadeMobile app
Review Summary
Working with their company was has been a great experience for me. Vivek and his team developed Made2FadeMobile app I was nervous but I knew i made the right decision when hiring them. Because this is a new industry I knew little about. Vivek re assured me with his impressive resume and patience. I definitely would recommend him to anyone. I would definitely would work with him and his team again.
What is it about the company that you appreciate the most?
Trustworthy easy to work they were very knowledgeable about the product and very patience with me every step of they way
Ramunė Loseva, Student at Saint ignatius college
Posted on Dec 19, 2019
App dev
Review Summary
I had an amazing work experience with Vivek who who was responsible to create my app. I couldn’t ask anyone else be more polite, professional , responsible then he was. He answered to all my questions. I’m super happy with his work .
John Violaris
Posted on Nov 15, 2019
Ios / Android Development SaaS
Review Summary
I chose Enact because they understood my idea well and were able to express themselves clearly. The quality of what they've developed has been high. Be patient as time estimates need to factor in distance and language barrier. They're a great team to work with and come highly recommended.
What is it about the company that you appreciate the most?
Quality of product, responsiveness, value for money
What was it about the company that you didn't like which they should do better?
improved clarity when responding to feedback, determining time estimates and outlining project requirements.
Janice Whalen
Posted on Nov 19, 2019
Rock Stars!
Review Summary
I have worked with alot of developers over the years. enAct is my first experience with a team that actually gets it! This has been by far the best experience I have ever had. If you need to move your ideas from your head and develop software, THESE ARE YOUR GUYS!
Pa-Ying Lee, CD Project Manager at IQVIA
Posted on Nov 13, 2019
Superb company and people
Review Summary
Great company and responsive team. So amazing to see my vision come to life!
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