Fulfillment Bridge was founded in Tunisia with a mission to provide cost-effective and scalable end-to-end technology-driven eCommerce logistics solutions for cross-border eCommerce merchants. The team is made up of a globally diverse workforce of industry experts who specialize in eCommerce, logistics, and technology. Moreover, the company is currently operating in 17 countries with 24 warehousing facilities and supporting more than 200 couriers.
Further expansion in 2020 coincided with a pivot during the COVID-19 pandemic to focus more closely on the Middle East and Africa (MEA) region as a key market for growth. The company's experience and its deep understanding of regional challenges as well as its capabilities to provide localized solutions, make it ideally positioned to serve as a leading regional eCommerce logistics provider. Further, this shift has been timely as online shopping continues to grow rapidly in the MEA region, creating opportunities for Fulfillment Bridge to play an active role in the future of cross-border eCommerce.
Since its inception, Fulfillment Bridge has been a global player in the eCommerce logistics space. The company has developed an innovative eCommerce logistics platform powered by its data analytics capabilities to provide customized cross-border logistics solutions to businesses worldwide. The solution encompasses a comprehensive suite of services ranging from warehousing, order processing, inventory and return management, and other value-added services all under one single platform.
Fulfillment Bridge expanded its services to offer its MEA Bridge solution that provides a complete end-to-end direct-line fulfillment supporting cross-border trade from, to, and within the Middle East and Africa, while still maintaining its global operations. Recently, Fulfillment Bridge has launched the first compliant International Payment on Delivery solution in Morocco, enabling Moroccan consumers to order from international eCommerce websites and pay for their orders upon delivery.
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Fulfillment Bridge provides amazing customer support for full service global fulfillment
What was the project name that you have worked with Fulfillment Bridge?
Nerdvana Games- Bunkers & Badasses TTRPG
Describe your project in brief
We are a US based board game company that wanted global board game fulfillment for a licensed Table Top Role Playing Game based on the Borderlands IP.
What is it about the company that you appreciate the most?
Unbeatable customer service, fast response time, problem solving, friendly staff
Wherever you want to fulfill from, they work hard to make that happen and help you achieve that goal
They offer automated order fulfillment and integration with online stores
What was it about the company that you didn't like which they should do better?
We had some initial issues with improper packaging, but was quickly corrected.
Fees for different warehouses can vary, so an upfront, streamlined outline of these costs would be beneficial.