Catherine Marie Brown, Manager at of the NSERC Canadian LakePulse Network
Posted on Feb 21, 2022
Fulfillment Bridge provides amazing customer support for full service global fulfillment
I went into this project with minimal experience with global logistics. Fulfillment Bridge really helped get this project off of the ground, making what would usually be an extremely daunting task, easily achievable. We are a US based board game company that wanted to fulfill from multiple locations around the globe, and Fulfillment Bridge helped us achieve just that. We are now selling and fulfilling from 7 different warehouses in 6 different countries. The best part is the absolutely STUNNING customer service that I continue to recieve. They are so attentive and I never wait for a response to an issue. I honestly feel like they care about the success of my company and would recommend them without hesitation.
What was the project name that you have worked with Fulfillment Bridge?
Nerdvana Games- Bunkers & Badasses TTRPG
What service was provided as part of the project?
Supply Chain & Logistics
Describe your project in brief
We are a US based board game company that wanted global board game fulfillment for a licensed Table Top Role Playing Game based on the Borderlands IP.
What is it about the company that you appreciate the most?
Unbeatable customer service, fast response time, problem solving, friendly staff
Wherever you want to fulfill from, they work hard to make that happen and help you achieve that goal
They offer automated order fulfillment and integration with online stores
What was it about the company that you didn't like which they should do better?
We had some initial issues with improper packaging, but was quickly corrected.
Fees for different warehouses can vary, so an upfront, streamlined outline of these costs would be beneficial.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+
- In Progress