GCC Marketing Reviews & Company Profile

GCC Marketing is a Dubai-based Premium Custom Website, eCommerce & Mobile App Design and Development Agency. Founded in 2009, we are laser-focused on our client's online visibility enhancement through unique and responsive websites along with our unmatched digital marketing skills. We use innovation and creativity while working with our clients in order to bring ultimate success to their businesses.

Locations

UAE

Office 804, B2B Tower, Business Bay, Dubai, Dubai 2244

+971567300683

Focus Areas

Service Focus

Web Designing (UI/UX)
Mobile App Development
Web Development
Web Hosting
Software Development

Client Focus

Small Business
Medium Business
Large Business

Industry Focus

E-commerce
Startups
Business Services

GCC Marketing Executive Interview

Please introduce your company and give a brief about your role within the organization.

GCC Marketing is considered the pioneer in CUSTOM WEB & APP DESIGN & DEVELOPMENT along with its unmatched DIGITAL marketing services in the UAE market. We use our proactive INNOVATION AND CREATIVITYskills while working with our clients in order to bring ultimate success to their businesses.

As CEO of GCC Marketing, I make sure that the company is strategically moving towards the right direction in terms of service delivery to our clients while creating value for all stakeholders including employees, investors, government, and of course to our clients.

Since 2014 we implemented GREEN POLICY to make sure we are giving back to society and leaving the planet better than we found it. We also, help deserving individuals to attain valuable skills through our CORPORATE SOCIAL RESPONSIBILITY POLICY by providing an opportunity to work with us and get trained.

What is the story behind starting this company?

GCC Marketing’s true motive is to create value for others while making sure a win-win situation for all. In 2009, at the time of the market crash, GCC Marketing was founded with the aim to help the struggling Dubai-based businesses get more online visibility and ultimately getting more customers.

What are your company’s business model–in house team or third-party vendors/ outsourcing?

We are a team of 55 professionals and each one of us is best at what he does. Over the passage of time, the market has evolved and so does our business model. We have a great in-house team along with delivery centers spanned across India, Pakistan & Egypt. The model helps us to provide the best services at competitive prices while making sure we bring our best to the market.

How does your company differentiate itself from the competition?

Our Unique Selling Proposition / USP is providing bespoke and tailor-made customized services to our clients. We purely focus on quality and quality alone. Our direction is very clear to us, and if there is a situation where a client’s budget is so low that we cannot provide the quality, we simply leave the deal on the table for the sake of our goodwill.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

The majority of our clients are from retail, real estate, health, construction, government, and semi-government institutions. We also serve other sectors in a minor capacity. However, most of the time, it’s not the only industry we consider, instead we focus on our skills before taking a client onboard, we make sure we have the right skills to meet the challenge.

Please share some of the services that you offer for which clients approach you the most for?

Our core services include Corporate Branding, Custom Web & App Design & Development, Custom Online Applications Development, Custom eCommerce Stores, Custom ERP Solutions, Hosting, Corporate eCommerce Account Management on different platforms including Amazon, Website Maintenance & Support, Local Listings, Digital Marketing Strategy Formulation, SEO, SMM & Online Marketing.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

At GCC Marketing, work quality and customer satisfaction are considered as the core of our business model. Our overall customer satisfaction rate exceeds 94% which makes us one of the most sought-out agencies not only in UAE but in the whole GCC. We are also reviewed as a top-rated agency on various platforms which makes us more credible than ever. For the last three consecutive years, we had an average of more than 90% customer-retention which again directs that our customer satisfaction levels are good enough to reach these numbers.

What kind of support system do you offer to your clients for catering to their queries and issues?

Being a premium digital agency, Over the years GCC Marketing has learned what works for our customers and what can we do to make them happy. We use our own project management and design management systems where customers are given access and can communicate directly to our team without the hassle of sending emails and laborious phone calls.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

In the digital landscape, each client is different from the other and so does the nature and range of the required services. Our billing is project-based but we give a price breakdown to make sure that the customers understand what they are paying for. We work on a milestones basis and the payments are obviously released upon successful delivery of the milestone. Each project is delivered as per the timeline agreed with the clients and we make sure both parties follow the written signed agreement.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

You will be amazed to know that budget is not the only thing we consider about a client to be taken onboard. The process takes many factors into account like job suitability, customer’s history, whether we can deliver the job successfully, timeline, complexity, and of course minimum budget requirements. Our minimum project starts for website design is from AED 15,000 apart from subscription-based services or monthly packages on recurring basis.

What is the price range (min and max) of the projects that you catered to in 2020?

We have serviced a wide range of clients ranging from different industries and sectors and who are at different stages of their journey. Since you have asked for the number, I can safely say that it ranges from AED 15,000 to AED1,000,000.

Where do you see your company in the next 10 years?

Due to Covid-19, the need for digital services is greater than ever. It has pushed humans to think out of the box and create better ways to interact through technology. GCC Marketing fully grasps the situation and market demand. With our offices in 12 countries, I can see that we will expand and reach even more markets to provide better services at competitive prices. We plan to expand globally with the determination to reach more customers who really don’t want to compromise the quality.

GCC Marketing Clients & Portfolios

Key Clients

Technology
Retail
RealEstate
Healthcare

View Portfolio

BimiBoo Kids Learning

GCC Marketing designed and developed corporate website for BimiBoo. BimiBoo apps are world reknowned for ease of proving learning oppertunity through mobile. The client is very happy with the final outcome.