General Logistics Systems US

2.8 1 Review

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Global Experience Delivered Locally.

Formerly known as GSO, now GLS, we are committed to providing you and your customers a high quality shipping and delivery experience. More than just a parcel and freight delivery provider, we look beyond your shipments with our dedicated account managers focused on building the optimal solutions for your specific shipping needs. Contact us today, 888-SHIP-GLS or go online to www.gls-us.com.

United States

4000 Executive Parkway Suite 295 , San Ramon, California 94583

800-322-5555

Service Focus

Focus of Supply Chain & Logistics

Shipping - 100%

Industry Focus

Business Services - 100%

Client Focus

70% Small Business

30% Medium Business

Detailed Reviews of General Logistics Systems US

2.8 1 Review

krista kaplan

Posted on Jun 07, 2021

Inconsistent service and pick up in Marin County

My business was previously in San Francisco and we never had any issues with our daily pick up. We moved the business to Marin County and I am now having to call at least once a week. We still have a daily pick up but it is not consistent. Yesterday I was told the driver would be here in 15 minutes but he never showed up. The hold times for customer service are 30 + minutes and I can't get an email or a manager to call me back. This lack of service is hurting my reputation with my customers who expect my product to be delivered in a day or two. I am at my wits end.

What service was provided as part of the project?

Supply Chain & Logistics

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

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