
Genii Ai
Genii Ai provides Customer Interaction Sciences
Overview
About Genii Ai
Genii Ai, is a SaaS development company.
Genii Ai started in 2013 by a team of executives with extensive experience in B2C customer service and sales .We are passionate about customer experience (CX).
The current team consists of Business Analysts, Data Scientists (PHDs), Software Engineers, Subject Matter Experts, Certified COPC, ITIL and PRINCE II practitioners.
We provide customer technology solutions, artificial intelligence (AI) and machine learning solutions to Top 500 companies in the Financial Services, Telco, Healthcare, Insurance, Automotive and Retail sectors.
Genii leverage NLP, Text Analytics and machine learning on platforms such as Google, AWS and Azure for the prediction models.We have developed our own proprietary Ai machine learning capability and algorithms on a cloud based GDPR compliant platform.
Genii provides business wide analytics through its Quantum analytical QA modules as well as through its Interaction Analytics Insights.
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Focus
Service Focus of Genii Ai
How the team's effort is distributed across services.
Industries Focus
Client Focus
Where we are
Locations (1)
Offices where Genii Ai operates.
South Africa
Cape Town, Western Cape 7441
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