Overview

About Genii Ai

Genii Ai, is a SaaS development company.

Genii Ai started in 2013 by a team of executives with extensive experience in B2C customer service and sales .We are passionate about customer experience (CX).

The current team consists of Business Analysts, Data Scientists (PHDs), Software Engineers, Subject Matter Experts, Certified COPC, ITIL and PRINCE II practitioners.

We provide customer technology solutions, artificial intelligence (AI) and machine learning solutions to Top 500 companies in the Financial Services, Telco, Healthcare, Insurance, Automotive and Retail sectors.

Genii leverage NLP, Text Analytics and machine learning on platforms such as Google, AWS and Azure for the prediction models.We have developed our own proprietary Ai machine learning capability and algorithms on a cloud based GDPR compliant platform.

Genii provides business wide analytics through its Quantum analytical QA modules as well as through its Interaction Analytics Insights.

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Focus

Service Focus of Genii Ai

How the team's effort is distributed across services.

100%

Industries Focus

10%10%10%10%10%10%10%10%10%

Client Focus

Small Business60%
Medium Business20%
Large Business20%

Where we are

Locations (1)

Offices where Genii Ai operates.

Headquarter
South Africa

South Africa

F1 Vesta, The Forum, North Bank Lane, Century City
Cape Town, Western Cape 7441
27 21 551 5307

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