Greenice Reviews & Company Profile

Greenice is a full-stack web development agency with profound expertise in building custom solutions of any level of complexity.

Locations

United States

100 Town Square Place, 6th floor, New Jersey, New Jersey 07310

+380 (44) 331-43-45

Ukraine

Starokyivska street 10G, Block B, Greenice, Kyiv, kyiv 04112

+380 (44) 331-43-45

Focus Areas

Service Focus

Web Development
Mobile App Development
Software Development

Client Focus

Medium Business
Small Business
Large Business

Industry Focus

E-commerce
Education
Healthcare & Medical

Greenice Executive Interview

Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.

GoodFirms has been helpful to us in two very important ways:
1) We regularly receive qualified leads from GoodFirms.
2) You help us gain credibility thanks to the verified reviews that our clients leave on your platform.

Please introduce your company and give a brief about your role within the organization.

Greenice is a web development company that specializes in custom solutions. We build websites and marketplaces with complex functionality, as well as unique business automation solutions. I’ve founded and run this company together with my partner Sergii Opanasenko.

What is the story behind starting this company?

Before starting this company Sergey and I have been freelancers for a couple of years. In 2007 we decided to join forces and hire a team to work on bigger projects. Soon after that Greenice has become an Offshore Development Center for ACB, an American cosmetics company (In. 500). For this company, we’ve upgraded their web-based ERP system, developed 6 online stores, built a call center system, and an affiliate marketing software.

Later on, we also started working via Upwork (it was oDesk at the time), gradually building our reputation on the platform. At the moment we are a Top Rated agency with over $2 million in earnings and many satisfied customers.

What are your company’s business model–in house team or third party vendors/ outsourcing?

We are a full-stack web development team that is 100% in-house.

How does your company differentiate itself from the competition?

Our biggest differentiators are deep technical expertise and domain knowledge. Our developers have a very strong knowledge of PHP\LA(N)MP and Laravel/Yii technologies. And we have an impressive portfolio of custom eCommerce, eLearning, and Healthcare solutions.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

We have the most experience in:

eCommerce web development - marketplaces, review, and price comparison websites, job boards, etc.
Medical software development - medical CRM, EMR/EHR, Physical Therapy Software, medical HR solutions, Assisted Living Facility Systems, etc.
Educational application development - LMS, educational portals, Continuing education, eLearning apps.

Most of our clients have long-term projects that last for at least a year. We have a couple of clients who have been with us for more than 10 years.

Please share some of the services that you offer for which clients approach you the most for?

Here are our main services:

Custom website and web app development.
SaaS application development.
Custom CRM development.
Custom ERP development.
Web portal development.
Back-end development.
Laravel development.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

We try to always maintain our customer satisfaction rate at 100%. We managed to keep it for over five years at Upwork.

If any issues arise we do all we can to resolve them as quickly as possible and make sure the client is happy. However, we try to avoid these situations by having clear communication, managing clients’ expectations, and ensuring a smooth transition between stages (sales-planning-development-QA-support).

What kind of support system do you offer to your clients for catering to their queries and issues?

After the launch, clients get a 6-months warranty period during which we fix bugs for free if any occur. We can also make any changes and upgrades to the software on a paid basis. Custom development means that the system we build will be scalable and secure so that we will be able to add more features, types of users, payment gateways, etc. for the next phases of the project.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

We bill on an hourly basis. We start by estimating the work in hours and arrive at a rough estimate, then work in an agile methodology and charge weekly. Our developers and PMs use Jira for project management and either Upwork or Clockodoo for time-tracking.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

We take projects starting at $10,000.

What is the price range (min and max) of the projects that you catered to in 2020?

Last year our projects ranged from $20,000 to $50,000.

Where do you see your company in the next 10 years?

I hope we’ll become a leading provider of custom solutions in our domains: marketplaces and eCommerce platforms, healthcare, and education.

Greenice Clients & Portfolios

View Portfolio

Exotics Racing, ERP for the Largest Supercar Driving Experience Provider

At Exotics Racing, you can drive a supercar on a special racetrack. The company places a huge emphasis on its website www.exoticsracing.com. It is not only the primary channel for attracting clients, but it also has a complex back-end functionality to automate the business operations (CRM, HR, Reporting, etc.). We were attracted to an ongoing project and our mission was and is to this day to maintain the system and add new

features. The main features of this website include:

Online Booking
Content Management System
Customer Relationship Management
Order Management
Schedule
Fleet Management
Reports
Dashboard.

Web App

View Portfolio

Arcbazar, Marketplace for Architectural and Design Projects

We have upgraded and continue to extend Arcbazar, the first and largest global marketplace for crowdsourcing architecture projects. Homeowners, small businesses, start-ups, public agencies who need architectural, interior or landscape design solutions post their design challenge, award and timeframe they need the designs to be delivered (Wikipedia).

Clients post tenders for their interior design and

architectural projects

Designers and architects can apply to any tender of interest
Clients can estimate their projects with online estimatorы
Designer rating
The website is available in multiple languages.

“In 2014 Arcbazar became one of the Entrepreneur’s 100 Brilliant Companies. And of course it was all thanks to Greenice; without them, we couldn’t have done it.”

—Dr. Imdat As, founder of www.arcbazar.com, assistant professor at the University of Hartford

Web App

View Portfolio

NoCowboys, On-demand Handyman Marketplace

NoCowboys is a popular in New Zealand tradespeople marketplace where customers can find and book on-demand services. The ratings and feedbacks written by other users help to build trustworthy community.

The platform is two-fold:

Customers register and post jobs or write a review. Or can just browse businesses without registration.
Tradespeople can get listed and apply for the jobs or answer to reviews.

What we did:

Created a new CRM system
Automated reports
Improved UX
Increased security measures

Web App