Overview

About Grinteq

Grinteq is a boutique digital commerce agency with deep technical expertise, the key partner that helps businesses implement digital commerce solutions.For more than six years we've worked with 50+ brands developing custom ecommerce solutions and optimizing their web stores.We covers consulting, business analytics, design and web and app development across Salesforce, Adobe Commerce (Magento), Shopify and other top-notch ecommerce platforms. The team of multi-disciplined software experts with JavaScript, Python, PHP, Ruby, Kotlin, Swift, Typescript and other skills applies best practices and frameworks, such as React, Vue.js, Angular, Node.js, Laravel, Ruby on Rails, .NET, etc.

Featured Companies

4.9 (27 Reviews)

4.9 (99 Reviews)

5.0 (18 Reviews)

5.0 (43 Reviews)

4.9 (156 Reviews)

5.0 (45 Reviews)

What clients say

Review Analytics of Grinteq

Every review is verified through Goodfirms before it's published.

4.94 Verified Reviews

Quality4.7

Schedule & Timing5.0

Communication5.0

Overall5.0

Review Summary

Summarized from 4 verified reviews · Updated August 2026

Clients praise Grinteq for its responsive team and reliable partnership, highlighting swift delivery times and strong communication. The company is noted for quickly grasping client business needs and delivering high-quality expertise in Salesforce and marketing automation at competitive pricing. Customers appreciate the accessibility of the team and describe them as dependable partners.

✦ AI-generated summary. May not reflect every review.

What reviewers mention most

Kseniya Pihlblad, CEO APEL LLC at APEL LLCVerified Review

Posted on Mar 13, 2026

“We were especially impressed by how quickly Grinteq understood our business needs.”

Overall rating5.0

Quality5.0

Communication5.0

Schedule & Timing5.0

Web DevelopmentSoftware DevelopmentIT Services

We were especially impressed by how quickly Grinteq understood our business needs, guided us through each step, and, with their expertise, responsiveness, and attention to detail, made the whole implementation smooth and highly effective. For our project, Grinteq was, in essence, a nearly perfect match. We were impressed by how quickly Grinteq understood our business needs and, thanks to their expertise, responsiveness, and attention to detail, made the implementation smooth and highly effective.

Freddie Congote Hernandez, Director Resource Management and Vendor Management at BORN GroupVerified Review

Posted on Dec 22, 2022

“Grinteq is always a call away.”

Overall rating5.0

Quality4.0

Communication5.0

Schedule & Timing5.0

IT Services

One time I could not find a Magento Dev and I called Pavel from Grinteq and the next day he had sent me 2 Profiles and one of the Profiles got selected.

Tobias JaroschekVerified Review

Posted on Dec 9, 2021

“We are very happy to have such a reliable partner on our side.”

Overall rating5.0

Quality5.0

Communication5.0

Schedule & Timing5.0

E-commerce DevelopmentIT ServicesImplementation Services

The Grinteq team is always up to speed, very responsive and the service is constantly raising the bar. We are very happy to have such a reliable partner on our side.

Evaldas Miliauskas, Co-Founder at stacktomeVerified Review

Posted on Sep 25, 2018

“Great quality people”

Overall rating5.0

Quality5.0

Communication5.0

Schedule & Timing5.0

Software Development

Grinteq helped us develop data platform for marketing automation. I've interacted with 5 developers. The team responded quickly to any issues and had good communication skills. They delivered quality work accompanied by continuous status updates. Grinteq provides help with things that come up from time to time.

Focus

Service Focus of Grinteq

How the team's effort is distributed across services.

Industries Focus

Client Focus

Small Business20%

Medium Business60%

Large Business20%

Selected Work

Client Portfolio of Grinteq

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Fintech18%

eCommerce36%

Education9%

Startups9%

Consumer9%

Business Services9%

Healthcare9%

Major industry focus

eCommerce

Project Cost

$10001 to $500009%

$0 to $100009%

Not Disclosed46%

$100001 to $50000018%

$50001 to $1000009%

$500000+9%

Common project cost

Not Disclosed

Project Timeline

1 to 25 Weeks46%

26 to 50 Weeks27%

51 to 100 Weeks27%

Typical timeline

1 to 25 Weeks

Clients: 7

SquareScalapayStadiumGoodsRiskifiedBornWelearnDecred

Portfolios: 11

Executive Interview

Executive Interview of Grinteq

Sergei Lakishik

CEO

Visit Profile

Please introduce your company and give a brief about your role within the organization.

My name is Sergei Lakishik, and I am the CEO of Grinteq - a boutique digital commerce service provider with deep technical expertise, the key partner that helps businesses implement eCommerce solutions. We are fully remote and have 70+ experts from 20+ different countries, and with our 4 on-the-ground offices, we cover North America and EMEA regions.

Working across a range of platforms, such as Salesforce Commerce Cloud, Magento, Shopify, and others, the Grinteq team is addressing the needs of several segments:
We help small retail companies either land or grow their business online by providing tech consulting, design, and build services to their online stores;

We help mid-to-large online marketplaces by making sure their tech can support the set business objectives, which usually requires specific tech stack expertise;
We assist other large B2B eCommerce agencies with the supply of rare tech skillsets to reduce their operational and labor costs;
Finally, we work with B2B products within the digital commerce area as their reliable partner in delivery, understanding their business objectives, and providing value across SDLC.

As a CEO, I am responsible for managing Grinteq’s general operations - I supervise the company's strategic and business aspects.

What is the story behind starting this company?

Grinteq was born 6 years ago. There were just 3 of us: myself and 2 co-founders - Nick and Mika. We started it as a software development business and grew pretty quickly. Several years ago, we realized we had a fabulous pool of professionals within eCommerce development, a good hand of leading commerce platforms, and a deep understanding of the eCommerce ecosystem and which parts of it are relevant to specific clients. That's when we repositioned ourselves as digital commerce developers, all about technology within the growing eCommerce industry.

A fun fact - we were fully remote from the beginning before it went mainstream during the Pandemic. And now, we are a team of focused, agile, and super-friendly engineers, testers, and project managers, who love the dynamics of the industry we work in.

What are your company’s business model – in house team or third party vendors/ outsourcing?

We have an in-house team of experts who join client projects on a team extension or project basis. When clients already have a plan and a management team in place, they usually come for a specific skill set. The other part of clients who want to focus on their current business and outsource a project - come for a fully-delivered package.

How does your company differentiate itself from the competition?

Our strongest side is our engineering team: Middle+ and Senior engineering skills in a rare tech stack with a confident track record and acclaimed technical certifications. And all this expertise comes at a price that matches clients' expectations.

Apart from that, working with Grinteq is easy: no administrative burden and bureaucracy - easy contracting, flexible hiring models, capacity scalability, and fast delivery.

We always take a partnership approach and long-term commitments - most of our clients stay with us for years.
Grinteq keeps it all under one roof - we strive to drive, care, and simplify.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

The industries in which we operate are Retail & Consumer Goods, Apparel & Fashion, Wholesale, IT & Services, Computer Software, Financial Services, Manufacturing, Marketing & Advertising, and Mobility - basically, anyone who is somehow connected to eCommerce. The repetitive engagements ratio is about 80%.

Please share some of the services that you offer for which clients approach you the most for?

It is the services within the Salesforce ecosystem and Salesforce Commerce Cloud in particular: consulting, implementation, customization, LINK cartridge development, Salesforce CPQ, and other Clouds (such as Marketing, Sales, and Financial Cloud) setup.
On that note, we work across the ecommerce ecosystem and see lots of requests for webstore development, implementation of desirable architectures (Headless, Composable, etc.), platform migration, payment gateway development, and even existing webstore performance optimization.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

We judge the customer satisfaction rate by their feedback during/after the engagement and what they are ready to say in their reviews on independent services review platforms, such as Goodfirms. Generally, it's 4.9-5 out of 5.

Of course, each customer gets a personalized approach. As a professional services organization, we have catered processes and assessment systems with touchpoints during the overall project length. We check and monitor whether we deliver per defined SOW, per client objectives and KPIs, and regularly gather feedback on the development and project team.

What kind of support system do you offer to your clients for catering to their queries and issues?

When you work in the services business, you work in the "people" business. Hence, our strength is our availability to clients. Each client gets a dedicated account manager monitoring the progress and ensuring smooth delivery per requirements. For communications, progress tracking, and reporting, we either use Slack, Jira, or other tools preferred by the client - we always discuss it and set up communications standards before the beginning of the project.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

The payment structure usually depends on the engagement model: it could be either Time & Materials or Fixed-Price. The latter is common for projects with defined timelines and outcomes. We agree on the payment structure during contracting and either split the payments per project stage or follow monthly invoicing and billing - as per individual agreements with clients.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

This one is not easy to cover as different projects require different skillset - and the monetary value differs, too, of course.

If we talk about a development project - we work with a minimum budget of $10K. However, some clients need just some Support & Maintenance for their online store or additional design elements - it's an entirely different story.

I wouldn't focus here on a specific number: each client has very different needs, and there is a massive gap between developing, say, a payment integration for Salesforce and launching a basic webstore on Webflow or Shopify.

What is the price range (min and max) of the projects that you catered to in 2021?

Following the previous answer, the min and max pricing would be very different: from $5K to $350K for projects, depending on client needs and requirements, and even up to $600K for team extension services - if used regularly.

Where do you see your company in the next 10 years?

Great question! It reminds me of a similar one during a classic interview - "Where do you see yourself in 10 years?"
As a company, we are ambitious - with the defined, planned growth of 20% each year. We are and will continue to be a reliable partner for software delivery within the eCommerce segment.

What will probably change - is the technology stack we work with. Everyone who works in eCommerce comes across new commerce platform launches, the emergence of new architectures to address rising business needs, and even the buzzing eCommerce in the Metaverse. This will require forward thinking and a proactive approach, which we gladly take daily.

Where we are

Locations (1)

Offices where Grinteq operates.

Headquarter

United States

1412 Broadway Fl 21v
NYC, New York 10018

+1 347 305-10-85