Idea Usher

Ushering in Innovation

5.0 4 Reviews
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Idea Usher is a pioneer in developing mobile apps and web development along with IT and digital marketing services. We have beeen working with Startup's, individuals, enterprises and franchise since a decade & are into the field of software & mobile application development with a chain of satisfied customers. They choose Idea Usher in comparison to other IT and Web Development Company due to great customer experiences and minimum time span for completing projects. We commit ourself to quality and on-time delivery of projects with no bugs. Hire top IT and Web Development company today for services like Project Management ,Web Development ,Mobile App Development,Game Development, Internet of Things, Blockchain Development,Artificial Intelligence,E-commerce development, Chatbots, SEO and other digital marketing services

< $25/hr
10 - 49
2014
Locations
India
SCF 98, Phase 11, Mohali, Chandigarh, Chandigarh 160062
9463407140

Focus Areas

Service Focus

60%
10%
10%
10%
10%
  • Mobile App Development
  • Web Development
  • App Designing (UI/UX)
  • Digital Marketing
  • Bot Development

Client Focus

65%
5%
30%
  • Small Business
  • Large Business
  • Medium Business

Industry Focus

20%
20%
20%
20%
20%
  • Advertising & Marketing
  • Business Services
  • Financial & Payments

Idea Usher Executive Interview

Nitish Garg
Nitish Garg
CEO
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms reviews have added credibility towards our organization in front of prospective clients. It’s a bonus to have to establish brand authority over our competitors.
Please introduce your company and give a brief about your role within the organization.
Idea Usher was founded by people who wanted to make a big difference in the world. It is a cutting-edge software and app development company that offers futuristic and result-driven solutions. As CEO of Idea Usher, I have seen our dedicated team of professionals rapidly develop a reputation for being flexible, creative, and dependable. Since our founding, we have worked with MNCs, various high-growth start-ups, government agencies, and organizations spread across 50 countries in the world. These include countries such as the US, the UK, Switzerland, and various others.
What is the story behind starting this company?
During the time of our inception, we realized that though there are several tech companies offering software development services, there is still a gap in the market when it comes to offering quality services that are also affordable. We are trying to fill that gap by helping our clients reach their goals through tech enablement. We provide them an added advantage in the marketplace- via consultations, in-depth research, competitor analysis, and more.

We are dedicated to staying connected with our clients throughout the process, and we work one-on-one with them to develop their business plans and keep their vision on track. We offer our customers services ranging over the complete development spectrum, and we are here to help the clients navigate this new world of technology.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have an expansive in-house team of more than 250 employees. Our employees include market visionaries, strategists, developers, project architects, marketing specialists, quality assurance specialists, business analysts, and more. They are MBA graduates and industry experts in their niches.
How does your company differentiate itself from the competition?
At Idea Usher, we go above and beyond to help our clients at every process stage. As a company, we are highly focused on the design, security, functionality, and intuitiveness of the software solutions we create. And this we achieve with the help of our highly experienced and relentless team of professionals.

We know that building an app from scratch can be overwhelming, and we offer our expertise in the form of a free consultation call. During this call, we go over and discuss our client's goals, their budget, and what kind of app they want to build, whether it's a web app or a native mobile app. At the end of this call, they have an actionable plan for getting started on building their new app.

As part of our commitment to our client's success, we have developed an in-depth understanding of the entire process, from the development stage to the deployment of an app. We help our clients with the development process and marketing, and deployment of the app as well.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We love to work with companies that are changing the world. We’ve had the opportunity to make a difference in retail chains, banking, transport & mobility, tech, and fitness. Our services are tailor-made to suit each client’s specific needs, and our team of developers works hard to ensure your ultimate satisfaction.

Most of the clients we cater to are ones that have worked with us in the past or have approached through referrals. With 80% repetitive clients, our services speak for themselves.
Please share some of the services that you offer for which clients approach you the most for?
We develop mobile and web apps and offer support services such as design, marketing, and content. With our vast range of services and in-house team, we can handle any project thrown at us. We are confident in delivering a product that exceeds client expectations.
 
Some of the services that we offer are as follows:
  • App development.
  • Blockchain development.
  • NFTs.
  • IoT.

Our clients tend to be in constantly evolving and changing industries—and they need to stay in line with the trends if they want to compete. We help them do just that by offering services that meet their needs.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
At Idea Usher, we believe in making the process of bridging the gap between strategy and execution as simple as possible. We take our clients from discovery all the way through to launch. It may sound as if we are beating our own trumpet, but we do have a customer satisfaction rate of more than 95%!

As a client-centered company, we understand that our clients are very busy running their businesses. That’s why we take the time to get to know them and what they want out of our services to provide the best solutions for their business needs. To ensure this, our most elemental strategy is effective communication. We walk them through every step of the process, from initial consultation to development and implementation, so that they can be confident that our solution is a good fit for their needs. Additionally, through the dedicated project manager assigned to each client, we ensure that clients can clear their queries regarding the development process at any time of the day.
What kind of support system do you offer to your clients for catering to their queries and issues?
When our clients reach out to us, we want to be their first choice—and that means responding to their queries quickly. When we receive a question from one of our clients, we want to be the first person to know. We want to be able to immediately offer them the excellent service they’ve come to expect from us, and we can’t do that unless we know about the query as soon as it comes in.
 
As a company, we are very particular about code clarity, aesthetics & intuitiveness of design, and security of the application. We ensure that the app is scalable and robust.

Our team is prepared for this situation and has developed an effective solution for handling queries and responding quickly. We follow a ticket system through the platform Jira. Here, a client can raise a ticket as per their query and we reach out to them immediately. We let them know if we can help with it right away or need some time to research before responding. If it takes less time, we get back to them right away with the information they need.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
In our company, our payment structure is either hourly or fixed cost. If the client chooses fixed payment, then we set up milestones for each project phase. As we meet each milestone, the client reviews our work, releasing the invoice for payment. This allows us to focus on the quality of our services, rather than having to worry about how much time we've spent on the project.

When it comes to the hourly payment method, we provide the client with details of the work accomplished in the corresponding hours. Both methods ensure that the final costing of the project is as precise as possible.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We believe that every project is worthwhile.

That’s why we try to work with projects of any size, as long as they are exciting and challenging. We don’t consider the budget when evaluating a project, however, the minimum budget varies from one project to another. It depends upon the work hours involved and features to be included in the software.
What is the price range (min and max) of the projects that you catered to in 2021?
In 2021, we were a company that was lucky enough to cater projects that ranged from 2,000 up to half a million dollars. We offer services to a variety of clients across several industries.

And through it all, our company has been dedicated to providing the same excellent service for every client.
Where do you see your company in the next 10 years?
We’re excited to share our vision for the future of Idea Usher!
Our founding mission was to help digitize brands, and we’ve been proud to work with some fantastic clients along the way. This experience has helped us understand how important it is for brands to engage with their customers in a digital form—and that’s why we’re so passionate about what we do.
Our mission is to create highly scalable technical solutions for clients across the globe in the next ten years. We are proud of how much we’ve accomplished so far, but sometimes I feel we are just getting started even though it has been 10 years.

With so much happening in the world of tech from the metaverse to blockchain to AI and IoT, these truly are very exciting times for this industry. We are big supporters of ‘tech for good’ and want to create sustainable and inclusive solutions for this world.

Idea Usher Reviews

5.0 4 Reviews
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  • Web Development
  • App Designing (UI/UX)
  • Digital Marketing
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Anthony Lolli

Excellent App for Radical Body Transformations

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

Idea Usher has been an excellent partner throughout this journey. We wanted to create a platform to completely digitize fitness and this is what they helped us achieve. On our app users can create their workouts, meals plans, get a consultation from experts, track their body metrics, and much more.

These guys are thorough professionals. What I especially liked about them was how they took my idea, made it their own, and turned it into a vast platform. The design is very good and the overall app quality is excellent. Throughout the journey, they were very responsive and met all the timelines. I would definitely recommend these guys.

What service was provided as part of the project?

App Designing (UI/UX), Mobile App Development, Web Development

What is it about the company that you appreciate the most?

The overall experience has been very good. I liked their style of communication and project management, very professional. Apart from that the design is very good, I think ours is the best looking app out there. Till now the app is working very smoothly and we've had no complaints.

What was it about the company that you didn't like which they should do better?

As such I can't think of anything specific. I just hope they continue to provide us good support as well.

vishu sharma

Mobile App Dev

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  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

Overall, it was a positive experience. provides top-notch support, is communicative, and accommodating. A reliable partner, the client plans to work with them again in the future.

What service was provided as part of the project?

App Designing (UI/UX)

Tani Singh

Reliable and Good Customer Experience

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Hi, I got my fitness project with them. They are really reliable company as they provide you with solutions to every problem and takes the nest step of growth. Really Appreciable company!

What service was provided as part of the project?

Digital Marketing, Mobile App Development

What is it about the company that you appreciate the most?

I liked the way the customers are treated in this company. Nice and Practical approach is used towards handling project challenges

What was it about the company that you didn't like which they should do better?

None

Nakul Tanta

Value of money

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

I really enjoyed the service provided by the company. IdeaUsher did everything as expected.

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

Prompt Delivery Of project.