Idea Usher

During the time of our inception, we realized that though there are several tech companies offering software development services, there is still a gap in the market when it comes to offering quality services that are also affordable. We are trying to fill that gap by helping our clients reach their goals through tech enablement. We provide them an added advantage in the marketplace- via consultations, in-depth research, competitor analysis, and more.

We are dedicated to staying connected with our clients throughout the process, and we work one-on-one with them to develop their business plans and keep their vision on track. We offer our customers services ranging over the complete development spectrum, and we are here to help the clients navigate this new world of technology.

We have an expansive in-house team of more than 250 employees. Our employees include market visionaries, strategists, developers, project architects, marketing specialists, quality assurance specialists, business analysts, and more. They are MBA graduates and industry experts in their niches.

At Idea Usher, we go above and beyond to help our clients at every process stage. As a company, we are highly focused on the design, security, functionality, and intuitiveness of the software solutions we create. And this we achieve with the help of our highly experienced and relentless team of professionals.

We know that building an app from scratch can be overwhelming, and we offer our expertise in the form of a free consultation call. During this call, we go over and discuss our client's goals, their budget, and what kind of app they want to build, whether it's a web app or a native mobile app. At the end of this call, they have an actionable plan for getting started on building their new app.

As part of our commitment to our client's success, we have developed an in-depth understanding of the entire process, from the development stage to the deployment of an app. We help our clients with the development process and marketing, and deployment of the app as well.

We love to work with companies that are changing the world. We’ve had the opportunity to make a difference in retail chains, banking, transport & mobility, tech, and fitness. Our services are tailor-made to suit each client’s specific needs, and our team of developers works hard to ensure your ultimate satisfaction.

Most of the clients we cater to are ones that have worked with us in the past or have approached through referrals. With 80% repetitive clients, our services speak for themselves.

We develop mobile and web apps and offer support services such as design, marketing, and content. With our vast range of services and in-house team, we can handle any project thrown at us. We are confident in delivering a product that exceeds client expectations.
 

Some of the services that we offer are as follows:

Our clients tend to be in constantly evolving and changing industries—and they need to stay in line with the trends if they want to compete. We help them do just that by offering services that meet their needs.

At Idea Usher, we believe in making the process of bridging the gap between strategy and execution as simple as possible. We take our clients from discovery all the way through to launch. It may sound as if we are beating our own trumpet, but we do have a customer satisfaction rate of more than 95%!

As a client-centered company, we understand that our clients are very busy running their businesses. That’s why we take the time to get to know them and what they want out of our services to provide the best solutions for their business needs. To ensure this, our most elemental strategy is effective communication. We walk them through every step of the process, from initial consultation to development and implementation, so that they can be confident that our solution is a good fit for their needs. Additionally, through the dedicated project manager assigned to each client, we ensure that clients can clear their queries regarding the development process at any time of the day.

When our clients reach out to us, we want to be their first choice—and that means responding to their queries quickly. When we receive a question from one of our clients, we want to be the first person to know. We want to be able to immediately offer them the excellent service they’ve come to expect from us, and we can’t do that unless we know about the query as soon as it comes in.
 

As a company, we are very particular about code clarity, aesthetics & intuitiveness of design, and security of the application. We ensure that the app is scalable and robust.

Our team is prepared for this situation and has developed an effective solution for handling queries and responding quickly. We follow a ticket system through the platform Jira. Here, a client can raise a ticket as per their query and we reach out to them immediately. We let them know if we can help with it right away or need some time to research before responding. If it takes less time, we get back to them right away with the information they need.

In our company, our payment structure is either hourly or fixed cost. If the client chooses fixed payment, then we set up milestones for each project phase. As we meet each milestone, the client reviews our work, releasing the invoice for payment. This allows us to focus on the quality of our services, rather than having to worry about how much time we've spent on the project.

When it comes to the hourly payment method, we provide the client with details of the work accomplished in the corresponding hours. Both methods ensure that the final costing of the project is as precise as possible.

We believe that every project is worthwhile.

That’s why we try to work with projects of any size, as long as they are exciting and challenging. We don’t consider the budget when evaluating a project, however, the minimum budget varies from one project to another. It depends upon the work hours involved and features to be included in the software.

In 2021, we were a company that was lucky enough to cater projects that ranged from 2,000 up to half a million dollars. We offer services to a variety of clients across several industries.

And through it all, our company has been dedicated to providing the same excellent service for every client.

We’re excited to share our vision for the future of Idea Usher!
Our founding mission was to help digitize brands, and we’ve been proud to work with some fantastic clients along the way. This experience has helped us understand how important it is for brands to engage with their customers in a digital form—and that’s why we’re so passionate about what we do.
Our mission is to create highly scalable technical solutions for clients across the globe in the next ten years. We are proud of how much we’ve accomplished so far, but sometimes I feel we are just getting started even though it has been 10 years.

With so much happening in the world of tech from the metaverse to blockchain to AI and IoT, these truly are very exciting times for this industry. We are big supporters of ‘tech for good’ and want to create sustainable and inclusive solutions for this world.