Ushering in Innovation

Idea Usher is a leading global tech solution provider specializing in delivering customized, next-gen technology solutions. With over 11 years of experience, we have successfully completed 1000+ projects for 500+ clients across 50+ countries. Our team of 250+ niche experts is committed to transforming ambitious ideas into powerful digital products.

Trusted by top brands like Gold’s Gym, Buzztime, EQL, Mogo, Mediport, and Prio Ticket, we help businesses of all sizes scale their operations through innovative and scalable software solutions.

From mobile and web development to cutting-edge services in AI, Blockchain, IoT, and Web3, we blend strategy, creativity, and engineering excellence to deliver impact-driven results.

Services & Expertise

➔ Mobile App Development (iOS & Android)
➔ Custom Software Development
➔ Blockchain Development Service
➔ Metaverse Development
➔ AI & Machine Learning Solutions
➔ IoT Development
➔ Blockchain Game Development
➔ Cross-Chain NFT Development
➔ dApp Development
➔ NFT Development
➔ Smart Contract Auditing
➔ Solana Blockchain Development
➔ Mobile App Development
➔ VR App Development Services
➔ iGaming Software Development Services
➔ Chatbots

Certifications/Compliance

ISO 9001:2015
ISO 27001
CMMI Level 5
Great Place To Work

Partner Programs

Google Partner
Google Ads Certification
Oracle Partner
Meta Business Partner
India India
SCF 98, Phase 11, Mohali, Chandigarh, Chandigarh 160062
9463407140
< $25/hr
50 - 249
2014

Service Focus

Focus of Mobile App Development
  • iOS - iPhone - 5%
  • Android - 5%
  • iOS - iPad - 5%
  • Enterprise Apps - 5%
  • Web Apps - 5%
  • Wearable Apps - 5%
  • Hybrid - 5%
  • Xamarin - 5%
  • React Native - 5%
  • Ionic - 5%
  • PhoneGap - 5%
  • Swift - 5%
  • Firebase - 5%
  • Android Studio - 5%
  • OTT App - 5%
  • Grocery App - 5%
  • Food Delivery App - 5%
  • Telemedicine App - 5%
  • Home Services App - 5%
  • Dating App - 5%
Focus of Blockchain Technology
  • Smart Contract Development - 5%
  • Private Blockchain Development - 5%
  • Ethereum - 5%
  • Hyperledger - 5%
  • ICO Consulting - 5%
  • Cryptocurrency Exchange - 5%
  • Wallet Development - 5%
  • STO Development - 5%
  • ArcBlock - 5%
  • EOS.IO - 5%
  • Hyperledger Fabric - 5%
  • Hyperledger Sawtooth - 5%
  • Vyper - 5%
  • Tezos - 5%
  • Simplicity - 5%
  • Solidity - 5%
  • Stellar - 5%
  • Blockchain Consulting - 5%
  • NFT Token Development - 5%
  • NFT Marketplace Development - 5%
Focus of Artificial Intelligence
  • Deep Learning - 10%
  • Machine Learning - 10%
  • XGBoost - 10%
  • Keras - 10%
  • MATLAB - 10%
  • NLP - 10%
  • Neural Networks - 10%
  • Scikit-learn - 10%
  • TensorFlow - 10%
  • ChatGPT Development & Integration - 10%
Focus of IT Services
  • Cyber Security - 11%
  • Staff Augmentation - 7%
  • IT & Networking - 7%
  • Database Administration - 5%
  • Outsourcing - 7%
  • IT Consulting - 7%
  • VoIP - 7%
  • DML - 7%
  • MariaDB - 7%
  • MySQL - 7%
  • PostgreSQL - 7%
  • SQL - 7%
  • Amazon DynamoDB - 7%
  • Managed IT - 7%

Industry Focus

  • Advertising & Marketing - 20%
  • Business Services - 20%
  • Financial & Payments - 20%
  • Healthcare & Medical - 20%
  • Information Technology - 20%

Client Focus

65% Small Business
5% Large Business
30% Medium Business

Review Analytics of Idea Usher

9
Total Reviews
5.0/5
Overall Rating
5
Recent Reviews

What Users Say

They understood our idea perfectly and delivered exactly what we needed. Great experience
Ryan Mitchell
Ryan Mitchell , Founder at AgentFlow
Professional, responsive, and reliable, Idea Usher delivered a high-quality fitness app for us.
Aaron Blake
Aaron Blake , COO at FitSync
Simply Amazing
Ratul
Ratul
Quick and Professional service
Gaurav Giri (2G)
Gaurav Giri (2G) , UI UX Designer at Zidio
Exceptional Blockchain Game Development Experience!
Tanvi Dhir
Tanvi Dhir

What Users Like The Most

  • What I liked most about IdeaUsher was their structured approach to development and attention to detail. They took the time to understand my vision, provided clear wireframes and prototypes, and ensured the UI/UX was engaging and user-friendly. Their ability to implement key features seamlessly, such as video lessons, quizzes, and progress tracking, was impressive.
  • What I liked most about Idea Usher was their professionalism, clear communication, and how genuinely they cared about bringing my vision to life. The team was always available, kept me updated, and delivered high-quality, scalable code with modern tech.
  • Their transparent communication and commitment to deadlines. We were kept in the loop at every stage of development, and any challenges were addressed proactively. Their post-launch support has also been exceptional, ensuring smooth operations and updates as needed.

What Users Like The Least

  • There is nothing to say.
  • If I had to point out one thing, it would be that they could give more accurate time estimates at the start. That said, it wasn’t a big deal breaker, good tech and true proficiency take time, and the extra effort clearly showed in the final result.
  • None

Detailed Reviews of Idea Usher

5.0 9 Reviews
  • All Services
  • Mobile App Development
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Ryan Mitchell

They understood our idea perfectly and delivered exactly what we needed. Great experience

We found Idea Usher after a lot of online research and going through several consultations with different companies. But Idea Usher really stood out, what truly stood out was that our very first consultation was with CEO Nitish Garg. He genuinely listened and understood our vision, which immediately gave us confidence in their team.

After comparing our options, we decided to move ahead with Idea Usher, and it was the right choice. Their team was professional, skilled, and easy to work with. They took time to fully understand our goals and turn them into a working product that met our expectations.

The code they delivered was clean, modern, and clearly up to industry standards. A special shoutout to our project manager, Nitesh Sharma, who was always in touch, kept us informed and never hesitated with last-minute changes. Overall, the experience was smooth, transparent, and collaborative. It felt more like working with a committed partner than just a service provider.

What was the project name that you have worked with Idea Usher?

AgentFlow, an AI-powered assistan

What service was provided as part of the project?

Mobile App Development, Web Development

Describe your project in brief

We worked with Idea Usher to build AgentFlow, an AI-powered assistant that helps businesses automate everyday tasks like scheduling meetings, replying to emails, managing to-dos, and handling customer messages. We wanted something that felt like a smart digital co-worker, easy to use, and able to connect with tools like Slack, Gmail, and CRMs. The Idea Usher team really got our vision and helped us turn it into a working app that’s not only reliable but also super intuitive. It’s already making life easier for our users.

What is it about the company that you appreciate the most?

I really liked how the team actually listened. They didn’t just jump into development, they made sure they fully understood what we wanted. The whole process felt smooth and collaborative, and they were always open to suggestions or last-minute changes without any issues.

What was it about the company that you didn't like which they should do better?

If I had to mention something, I would say the initial stages of the project involved a lot of back-and-forth as we clarified our ideas. But that is just part of the process, and in the end, it led to a product that truly met our expectations.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Business Services
Aaron Blake

Professional, responsive, and reliable, Idea Usher delivered a high-quality fitness app for us.

We hired Idea Usher after doing quite a bit of research, and one thing that stood out to us was their solid online presence and the range of resources they’ve put out. It gave us confidence that they knew what they were doing , and they definitely delivered.

Our project was a React Native app called “FitSync.” From the get-go, the Idea Usher team impressed us with the quality of their work. The tech stack was modern and solid, and the codebase is clean, scalable, and easy to maintain, something that really matters when you plan to grow long-term.

What I appreciated the most about working with them was their professionalism and how smooth the communication was. The project manager kept me in the loop throughout, and any concerns I had were quickly addressed. I even had the chance to directly share my vision with their CEO, Nitish Garg, which made a big difference. They actually listen and care about building something that works for you, not just shipping code.

What was the project name that you have worked with Idea Usher?

FitSync: Personal Fitness & Trainer Companion

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Our project, FitSync, is a cross-platform fitness and wellness app built using React Native. It allows users to track their workouts, set fitness goals, follow personalized training plans, and connect with certified trainers. The goal was to create a user-friendly, scalable platform that combines technology with personalized fitness guidance. We wanted a sleek, modern interface with smooth performance on both iOS and Android. The app also includes real-time progress tracking, push notifications, and integration with wearable devices. Idea Usher helped turn this vision into a well-built, functional, and visually appealing product that aligns perfectly with our brand and user needs.

What is it about the company that you appreciate the most?

What I liked most about Idea Usher was their professionalism, clear communication, and how genuinely they cared about bringing my vision to life. The team was always available, kept me updated, and delivered high-quality, scalable code with modern tech.

What was it about the company that you didn't like which they should do better?

If I had to point out one thing, it would be that they could give more accurate time estimates at the start. That said, it wasn’t a big deal breaker, good tech and true proficiency take time, and the extra effort clearly showed in the final result.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Healthcare & Medical
Ratul

Simply Amazing

I invested $35,000 in developing an education-based app with IdeaUsher, and my overall experience was positive. The process began with detailed consultation and planning, where they refined the app’s vision and features. They provided wireframes and prototypes, followed by an engaging UI/UX design. The development was structured into phases, ensuring smooth execution. Key features like video lessons, quizzes, progress tracking, and notifications were implemented effectively. Communication was generally good, though there were occasional response delays. After thorough testing and bug fixes, the app was delivered on time. Despite minor setbacks, I am satisfied with the final product and the team’s professionalism.

What was the project name that you have worked with Idea Usher?

App Development

What service was provided as part of the project?

Mobile App Development, Web Development, Bot Development

Describe your project in brief

IdeaUsher's talented developers developed my education-based app for $35,000, delivering a feature-rich and user-friendly platform tailored for seamless learning experiences. Their expertise ensured smooth functionality, engaging UI/UX, and robust performance to enhance education accessibility.

What is it about the company that you appreciate the most?

What I liked most about IdeaUsher was their structured approach to development and attention to detail. They took the time to understand my vision, provided clear wireframes and prototypes, and ensured the UI/UX was engaging and user-friendly. Their ability to implement key features seamlessly, such as video lessons, quizzes, and progress tracking, was impressive.

What was it about the company that you didn't like which they should do better?

There is nothing to say.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Education
Tanvi Dhir

Exceptional Blockchain Game Development Experience!

We approached Idea Usher to develop a blockchain-based game, and the experience exceeded our expectations! From the initial consultation to the final deployment, their team showcased remarkable technical expertise, creativity, and professionalism.

Their deep understanding of blockchain technology, smart contracts, and NFT integration helped us bring our vision to life seamlessly. They provided valuable insights and innovative solutions to enhance gameplay, improve security, and optimize performance.

What stood out the most was their transparent communication and commitment to deadlines. We were kept in the loop at every stage of development, and any challenges were addressed proactively. Their post-launch support has also been exceptional, ensuring smooth operations and updates as needed.

If you're looking for a reliable, skilled, and forward-thinking team for blockchain game development, Idea Usher is the perfect choice. Highly recommended!

What was the project name that you have worked with Idea Usher?

Blockchain Game

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

We approached Idea Usher to develop a blockchain-based game, and the experience exceeded our expectations! From the initial consultation to the final deployment, their team showcased remarkable technical expertise, creativity, and professionalism.

Their deep understanding of blockchain technology, smart contracts, and NFT integration helped us bring our vision to life seamlessly. They provided valuable insights and innovative solutions to enhance gameplay, improve security, and optimize performance.

What stood out the most was their transparent communication and commitment to deadlines. We were kept in the loop at every stage of development, and any challenges were addressed proactively. Their post-launch support has also been exceptional, ensuring smooth operations and updates as needed.

If you're looking for a reliable, skilled, and forward-thinking team for blockchain game development, Idea Usher is the perfect choice. Highly recommended!

Would definitely collaborate again!

What is it about the company that you appreciate the most?

Their transparent communication and commitment to deadlines. We were kept in the loop at every stage of development, and any challenges were addressed proactively. Their post-launch support has also been exceptional, ensuring smooth operations and updates as needed.

What was it about the company that you didn't like which they should do better?

None

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Gaming
Gaurav Giri (2G)

Quick and Professional service

I was thoroughly impressed by the team's professionalism and efficiency; their dedication to providing excellent service was evident, and I'm confident they'll continue to achieve great success in the future.

What was the project name that you have worked with Idea Usher?

Mobile App Development

What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

My experience has been excellent. The staff is highly professional and responsive, taking swift action to address any needs.

What was it about the company that you didn't like which they should do better?

I appreciate the staff's responsiveness and professionalism. However, while the service itself is great, the mobile app could be improved.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • E-commerce
Anthony Lolli

Excellent App for Radical Body Transformations

Idea Usher has been an excellent partner throughout this journey. We wanted to create a platform to completely digitize fitness and this is what they helped us achieve. On our app users can create their workouts, meals plans, get a consultation from experts, track their body metrics, and much more.

These guys are thorough professionals. What I especially liked about them was how they took my idea, made it their own, and turned it into a vast platform. The design is very good and the overall app quality is excellent. Throughout the journey, they were very responsive and met all the timelines. I would definitely recommend these guys.

What service was provided as part of the project?

App Designing (UI/UX), Mobile App Development, Web Development

What is it about the company that you appreciate the most?

The overall experience has been very good. I liked their style of communication and project management, very professional. Apart from that the design is very good, I think ours is the best looking app out there. Till now the app is working very smoothly and we've had no complaints.

What was it about the company that you didn't like which they should do better?

As such I can't think of anything specific. I just hope they continue to provide us good support as well.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
vishu sharma

Mobile App Dev

Overall, it was a positive experience. provides top-notch support, is communicative, and accommodating. A reliable partner, the client plans to work with them again in the future.

What service was provided as part of the project?

App Designing (UI/UX)

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating
Tani Singh

Reliable and Good Customer Experience

Hi, I got my fitness project with them. They are really reliable company as they provide you with solutions to every problem and takes the nest step of growth. Really Appreciable company!

What service was provided as part of the project?

Digital Marketing, Mobile App Development

What is it about the company that you appreciate the most?

I liked the way the customers are treated in this company. Nice and Practical approach is used towards handling project challenges

What was it about the company that you didn't like which they should do better?

None

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
Nakul Tanta

Value of money

I really enjoyed the service provided by the company. IdeaUsher did everything as expected.

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

Prompt Delivery Of project.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000

Client Portfolio of Idea Usher

Project Industry

  • Other Industries - 30.0%
  • Art, Entertainment & Music - 10.0%
  • Healthcare & Medical - 20.0%
  • Travel & Lifestyle - 10.0%
  • Financial & Payments - 10.0%
  • Gaming - 20.0%

Major Industry Focus

Other Industries

Project Cost

  • $10001 to $50000 - 80.0%
  • $50001 to $100000 - 20.0%

Common Project Cost

$10001 to $50000

Project Timeline

  • 1 to 25 Weeks - 100.0%

Project Timeline

1 to 25 Weeks

Clients: 6

  • Buzztime
  • EQL
  • Mogo
  • Mediport
  • Golds Gym
  • Prio Ticket

Portfolios: 10

CosTech Dental App

CosTech Dental App

  • CosTech Dental App screenshot 1
$10001 to $50000
12 weeks
Other Industries

Our team developed the CosTech App, offering users seamless management of their lab accounts. With features like direct communication with technicians, comprehensive account and case history views, delivery tracking, multi-practice management, and access to due dates, patient statements, and pricing, the app simplifies and enhances the user experience, making account handling efficient and accessible on-the-go.

Music Coast

Music Coast

  • Music Coast screenshot 1
$50001 to $100000
18 weeks
Art, Entertainment & Music

In aligning with our client’s goal, we developed Music Coast, employing agile methodologies and the latest in app technology to create a dynamic platform for music sharing and discovery. Through innovative UI/UX design and robust backend systems, Music Coast seamlessly connects artists with their audience, epitomizing the client’s vision of a unified musical community.

Vezita

Vezita

  • Vezita screenshot 1
$10001 to $50000
14 weeks
Healthcare & Medical

We built Vezita to streamline healthcare appointments for doctors and patients. It is designed with an intuitive interface for effortless appointment scheduling, including buffer times to prevent disruptions. We crafted an automated fee management system with built-in deductions and empowered doctors with flexible control over their availability. The app is designed to automatically track consultation status and establish clear communication with options to reschedule or cancel appointments, along with notifications. Through Vezita, we’ve created a smoother healthcare experience.

Odyssey Travel App

Odyssey Travel App

  • Odyssey Travel App screenshot 1
$10001 to $50000
13 weeks
Travel & Lifestyle

Tasked with transitioning Travel Hub 365’s luxury travel offerings from offline to online, we harnessed our app development expertise to create the Odyssey Travel App. Embracing agile methodologies, we utilized PHP, Laravel for the backend, Flutter for app development, and AWS for hosting, ensuring a robust, scalable solution. Our collaborative process involved Stephen directly, ensuring the app’s features like real-time inventory and user-friendly UI/UX were perfectly aligned with the luxury travel.

Gold's Gym

Gold's Gym

  • Gold's Gym screenshot 1
$50001 to $100000
14 weeks
Healthcare & Medical

The app serves as a universal gym pass, removing any barriers for gym members to access Gold’s Gym facilities across the entire nation, a testament to the team’s commitment to providing a seamless and hassle-free experience for users.

EQL Trading & Investing

EQL Trading & Investing

  • EQL Trading & Investing screenshot 1
$10001 to $50000
14 weeks
Financial & Payments

EQL Trading & Investing is a groundbreaking commission-free trading app that harnesses the power of real-time market data, social sentiment analysis, and top trending stocks on social media platforms like Twitter and Reddit to help users make informed investment decisions. With a user-friendly interface, EQL provides traders of all levels with the tools and information they need to succeed in the fast-paced world of trading.

Ticketbox

Ticketbox

  • Ticketbox screenshot 1
$10001 to $50000
10 weeks
Other Industries

Ticketbox is developed with user convenience in mind, boasting an intuitive interface and seamless functionalities for effortless booking management, ticket viewing, and tracking of booking history. Our integration of secure payment gateways ensures peace of mind, while real-time updates keep users informed every step of the way.

Buzztime BETS

Buzztime BETS

  • Buzztime BETS screenshot 1
$10001 to $50000
12 weeks
Gaming

We’ve developed a rewarding gaming platform with features designed to create an engaging experience, including continuously expanding the game library across sports, movies, TV, and entertainment categories. This game allows users to wager and earn tokens, compete on leaderboards, and win prizes like gift cards and merchandise. We’ve ensured user data security with a robust authentication system and integrated real-time updates, along with a secure payment gateway for transactions and social sharing options.

Buzztime Go

Buzztime Go

  • Buzztime Go screenshot 1
$10001 to $50000
12 weeks
Gaming

The Buzztime app is a one-of-a-kind, on-demand trivia solution. It connects game night lovers all over the USA & Canada and provides them a platform to come together and connect. Buzztime comes with a wide range of exciting games with visually addicting UI/UX that is appealing & drives engagement.

Shows Manager

Shows Manager

  • Shows Manager screenshot 1
$10001 to $50000
9 weeks
Other Industries

Our team developed Shows Manager, a robust and intuitive platform designed to streamline ticket scanning and management for event organizers. Focused on enhancing efficiency, the platform features advanced group and laser scanning capabilities, addressing common mismanagement issues during group ticket scanning. Utilizing Figma for design and Flutter for front-end development, we delivered a solution that significantly improves the event ticketing process.

Executive Interview of Idea Usher

Nitish Garg
Nitish Garg
CEO
Visit Profile
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms reviews have added credibility towards our organization in front of prospective clients. It’s a bonus to have to establish brand authority over our competitors.
Please introduce your company and give a brief about your role within the organization.
Idea Usher was founded by people who wanted to make a big difference in the world. It is a cutting-edge software and app development company that offers futuristic and result-driven solutions. As CEO of Idea Usher, I have seen our dedicated team of professionals rapidly develop a reputation for being flexible, creative, and dependable. Since our founding, we have worked with MNCs, various high-growth start-ups, government agencies, and organizations spread across 50 countries in the world. These include countries such as the US, the UK, Switzerland, and various others.
What is the story behind starting this company?
During the time of our inception, we realized that though there are several tech companies offering software development services, there is still a gap in the market when it comes to offering quality services that are also affordable. We are trying to fill that gap by helping our clients reach their goals through tech enablement. We provide them an added advantage in the marketplace- via consultations, in-depth research, competitor analysis, and more.

We are dedicated to staying connected with our clients throughout the process, and we work one-on-one with them to develop their business plans and keep their vision on track. We offer our customers services ranging over the complete development spectrum, and we are here to help the clients navigate this new world of technology.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have an expansive in-house team of more than 250 employees. Our employees include market visionaries, strategists, developers, project architects, marketing specialists, quality assurance specialists, business analysts, and more. They are MBA graduates and industry experts in their niches.
How does your company differentiate itself from the competition?
At Idea Usher, we go above and beyond to help our clients at every process stage. As a company, we are highly focused on the design, security, functionality, and intuitiveness of the software solutions we create. And this we achieve with the help of our highly experienced and relentless team of professionals.

We know that building an app from scratch can be overwhelming, and we offer our expertise in the form of a free consultation call. During this call, we go over and discuss our client's goals, their budget, and what kind of app they want to build, whether it's a web app or a native mobile app. At the end of this call, they have an actionable plan for getting started on building their new app.

As part of our commitment to our client's success, we have developed an in-depth understanding of the entire process, from the development stage to the deployment of an app. We help our clients with the development process and marketing, and deployment of the app as well.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We love to work with companies that are changing the world. We’ve had the opportunity to make a difference in retail chains, banking, transport & mobility, tech, and fitness. Our services are tailor-made to suit each client’s specific needs, and our team of developers works hard to ensure your ultimate satisfaction.

Most of the clients we cater to are ones that have worked with us in the past or have approached through referrals. With 80% repetitive clients, our services speak for themselves.
Please share some of the services that you offer for which clients approach you the most for?
We develop mobile and web apps and offer support services such as design, marketing, and content. With our vast range of services and in-house team, we can handle any project thrown at us. We are confident in delivering a product that exceeds client expectations.
 
Some of the services that we offer are as follows:
  • App development.
  • Blockchain development.
  • NFTs.
  • IoT.

Our clients tend to be in constantly evolving and changing industries—and they need to stay in line with the trends if they want to compete. We help them do just that by offering services that meet their needs.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
At Idea Usher, we believe in making the process of bridging the gap between strategy and execution as simple as possible. We take our clients from discovery all the way through to launch. It may sound as if we are beating our own trumpet, but we do have a customer satisfaction rate of more than 95%!

As a client-centered company, we understand that our clients are very busy running their businesses. That’s why we take the time to get to know them and what they want out of our services to provide the best solutions for their business needs. To ensure this, our most elemental strategy is effective communication. We walk them through every step of the process, from initial consultation to development and implementation, so that they can be confident that our solution is a good fit for their needs. Additionally, through the dedicated project manager assigned to each client, we ensure that clients can clear their queries regarding the development process at any time of the day.
What kind of support system do you offer to your clients for catering to their queries and issues?
When our clients reach out to us, we want to be their first choice—and that means responding to their queries quickly. When we receive a question from one of our clients, we want to be the first person to know. We want to be able to immediately offer them the excellent service they’ve come to expect from us, and we can’t do that unless we know about the query as soon as it comes in.
 
As a company, we are very particular about code clarity, aesthetics & intuitiveness of design, and security of the application. We ensure that the app is scalable and robust.

Our team is prepared for this situation and has developed an effective solution for handling queries and responding quickly. We follow a ticket system through the platform Jira. Here, a client can raise a ticket as per their query and we reach out to them immediately. We let them know if we can help with it right away or need some time to research before responding. If it takes less time, we get back to them right away with the information they need.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
In our company, our payment structure is either hourly or fixed cost. If the client chooses fixed payment, then we set up milestones for each project phase. As we meet each milestone, the client reviews our work, releasing the invoice for payment. This allows us to focus on the quality of our services, rather than having to worry about how much time we've spent on the project.

When it comes to the hourly payment method, we provide the client with details of the work accomplished in the corresponding hours. Both methods ensure that the final costing of the project is as precise as possible.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We believe that every project is worthwhile.

That’s why we try to work with projects of any size, as long as they are exciting and challenging. We don’t consider the budget when evaluating a project, however, the minimum budget varies from one project to another. It depends upon the work hours involved and features to be included in the software.
What is the price range (min and max) of the projects that you catered to in 2021?
In 2021, we were a company that was lucky enough to cater projects that ranged from 2,000 up to half a million dollars. We offer services to a variety of clients across several industries.

And through it all, our company has been dedicated to providing the same excellent service for every client.
Where do you see your company in the next 10 years?
We’re excited to share our vision for the future of Idea Usher!
Our founding mission was to help digitize brands, and we’ve been proud to work with some fantastic clients along the way. This experience has helped us understand how important it is for brands to engage with their customers in a digital form—and that’s why we’re so passionate about what we do.
Our mission is to create highly scalable technical solutions for clients across the globe in the next ten years. We are proud of how much we’ve accomplished so far, but sometimes I feel we are just getting started even though it has been 10 years.

With so much happening in the world of tech from the metaverse to blockchain to AI and IoT, these truly are very exciting times for this industry. We are big supporters of ‘tech for good’ and want to create sustainable and inclusive solutions for this world.