Overview

About Impact QA services LLC

ImpactQA is a global independent software testing & QA consulting company. With 12+ years of excellence, we are delivering unmatched services & digital transformation to SMEs & Fortune 500 companies. Headquartered in Houston, and has operations in India, London, Dallas, Munich, and Germany. The in-house team has an international reputation for delivering cost-effective, insightful, and customer-centric approaches to a vast array of 250+ clients.

Software Testing Services: They deliver quality engineering, AI-based test automation, performance engineering, and a full suite of continuous and automated testing services performed throughout the software development life cycle.

Domain Expertise: Healthcare, E-learning, BFSI, E-commerce, Media, Logistics, Real Estate, Medical Device Testing, and more.

Clients: Schneider Electric, Panasonic, Deloitte, Terex, Yum Brands, ANA, NYRR, Delos, Rocket Internet, Learning AZ, NYRR

Why Choose Us?

  • Quality Assurance & Management: (Test Automation, Functional, Performance, Load, Usability, Regression & Application Testing for Web & Mobile Apps)

  • QA Consulting & Outsourcing: (Onsite, Onshore, Offshore & Crowdsourced testing services with Pacific time zone alignment at a reduced cost)

  • Continuous Testing & Engineering: (Performance Engineering, Continuous Testing, SAP Automation, Cloud Native/ Migration & SaaS Testing)

  • Cybersecurity & Penetration Testing: (App Security, Data breaches, IT Vulnerabilities, Infrastructure Security, Cloud Governance & Protection)

To know how our game-changing innovation redefines the power of your digital experience, contact us at [email protected]

What clients say

Review Analytics of Impact QA services LLC

Every review is verified through Goodfirms before it's published.

4.614 Verified Reviews
Quality4.5
Schedule & Timing4.7
Communication4.8
Overall4.6
Review Summary
Summarized from 14 verified reviews · Updated August 2026
Impact QA Services LLC provides QA and testing services with a consistent reputation for technical competence and professional delivery. Clients highlight the team's expertise in manual testing, security, and performance testing, along with strong project management, quick problem resolution, and proactive partnership. Strengths include experienced QA leads, reliable resource management, and competitive pricing. Some clients note that clear communication channels support the working relationship.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Impact QA services LLC
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What reviewers mention most

Venkat Manda, Head Of Quality Engineering at PowerSchoolVerified Review
Posted on Aug 20, 2024

The Impact QA team went above and beyond in delivering outstanding service and dedication.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Throughout our engagement, the Impact QA team has done an exceptional job. Whether it was security testing, load testing, or collaborating with other firms like PetSutra, CES, Hexaware, and Globant, the team consistently delivered excellent results. What truly stands out to me is not just the completion of tasks but the way each team member exceeded expectations. I’ve interacted with contracting companies from various parts of the world, including the Philippines and Argentina, but the dedication I’ve seen from the Impact QA team is unmatched. Your commitment and hard work have made you one of the most valuable teams we've worked with. I want to extend my heartfelt thanks to each of you for stepping up and becoming such integral members of this collaboration.

Ashok Sahay, Head of Solution Delivery at DTDCVerified Review
Posted on Aug 20, 2024

The team was incredibly knowledgeable and quick to address our issues with effective solutions.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

From the moment I started working with them, I was impressed by how knowledgeable the team was, especially the new member. They connected with our problems right away and immediately began offering solutions. Even though we faced some initial challenges, like dealing with contractual issues, they remained dedicated and managed to resolve all the share change requests and other project-related concerns. Their professionalism and timely interaction made a significant difference in our collaboration.

Anonymous
AnonymousVerified Review
Posted on Nov 22, 2023

Impact QA: A Reliable Partner in Testing Services

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

I had the pleasure of working with Impact QA for our testing needs, and the experience was outstanding. The team at Impact QA consistently demonstrated their commitment to excellence, providing us with testing services that exceeded our expectations. The resources they allocated to our project were not only skilled but also remarkably trainable. Their ability to grasp complex concepts swiftly and efficiently was truly commendable. It was evident that they approached their work with a keen eye for detail and a dedication to thoroughness. Throughout the collaboration, communication with Impact QA was seamless, and their responsiveness ensured that our project timelines were met consistently. Their commitment to quality, coupled with the adaptability and quick learning demonstrated by their resources, makes them an excellent choice for any organization seeking top-notch testing services. I highly recommend Impact QA for their professionalism, expertise, and the outstanding quality of serv

Alister Cedeno
Alister Cedeno, QA Manager at TeamflowVerified Review
Posted on May 24, 2022

Quality Assurance services: Recommended for the price but need good communication channels

Overall rating4.0
Quality4.0
Communication5.0
Schedule & Timing5.0
Testing Services

I have high standards for work quality. Our project's representatives were professional, showed concern for the product, and communicated difficulties as they arose. Overall, the experience was positive; the quality of the product was increased because to our manual testers, who will be sorely missed. In overall, I'd recommend ImpactQA services. Please be aware the representatives are in India and communication channels can be delayed due to time differences. Organizing meetings is also difficult for this reason. You won't be able to address immediate issues that need support from QA and it is difficult to keep track of their working hours.

Jim Lin
Jim LinVerified Review
Posted on Jan 19, 2021

good services.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

ImpactQA very responsible and dependable service who is well-organized and good with detail work.

Shaun Stewart, Vice President at at Delos™Verified Review
Posted on Dec 2, 2020

Outstanding QA vendor

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

I have been working with ImpactQA for 2 years now as my key QA contractor. The three ImpactQA contractors that work with us have become integral members of our team. They have gone far beyond any QA contractors I have worked with before - they have helped refine our process, bring in new tools, and are always thinking critically and proactively how they can help my company succeed. All three are highly experienced (8+ years or more) and have excellent communication skills. They are also backed by an excellent organization, with hands-on executives who regularly check in to make sure we are happy; despite our small size (relative to some of their other clients), their CEO always visits us in person whenever he is in town. ImpactQA is truly a great vendor and partner.

Richard HVerified Review
Posted on May 11, 2020

ImpactQA - Pen-Testing at a high quality Level

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

ImpactQA delivers remote QA-Testing and is very engaged and analysis each software component in detail. The team is proactively communicating and documenting the work with detailed reports.

Amandeep Singh Bawa
Amandeep Singh Bawa, Head - IT Infrastructure at PANASONIC INDIA PVT LTD.Verified Review
Posted on May 4, 2020

Professional, Robust and Exceptionally good at their services

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We chose ImpactQA for handling our performance and security testing services. Their team made sure there were no performance bottlenecks and security issues in our applications as we were moving them from DCs in Singapore over to the cloud. They were professional, robust and exceptionally good in delivering their testing services. • Project Budget: $10001 to $50000 • Project Duration: April 2014 - July 2014 • Project Status: Complete • Services: Performance and Security Testing

Shasanka DasVerified Review
Posted on Mar 27, 2020

Testing Services Review

Overall rating4.0
Quality3.0
Communication4.0
Schedule & Timing4.0
Testing Services

We have been working with ImpactQA for almost 2 years now. They provided us with good resources for manual and automation testing. They understand business requirements and stretched a bit to accommodate as per the workload. They can improve a bit on providing guidance to engineers on best practices and if they are stuck so issues don’t linger around for long. Communication can be a bit professional. Overall we got amazing results from the manual and exploratory testing that surfaced some crucial bugs.

Umesh Chandra
Umesh Chandra, Lead QA Architect at Vita MojoVerified Review
Posted on Feb 17, 2020

Great offshore software testing partner, highly recommend.

Overall rating4.0
Quality4.0
Communication5.0
Schedule & Timing5.0
Testing Services

Vitamojo has been working with ImpactQA for almost 1 year and it’s been a positive and productive partnership. ImpactQA is a great partner to work with. They took the time to understand my requirements and did their utmost to find the right team for Vitamojo. They’re responsive, open to feedback and professional. They always go over and above to meet our needs so that we can deliver our software on time to our clients.

Sudheer Bandaru
Sudheer Bandaru, CTO at Shortlist ProfessionalsVerified Review
Posted on Feb 6, 2020

Highly professional and reliable QA team

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We are very pleased with the work and professionalism from the beginning to the end. We have seen tremendous value with the outcome generated by the team with very limited supervision and bandwidth from our side. We definitely will be looking to engage with the team again in the future as we roll out new products and make huge enhancements to current products.

Richard Alberg
Richard Alberg, CEO at MWS TechnologyVerified Review
Posted on Dec 16, 2019

We remain happy after numerous projects

Overall rating5.0
Quality4.0
Communication5.0
Schedule & Timing5.0
Testing Services

We have worked with ImpactQA over many years. They have always been professional, competent and responsive. It is a pleasure to do business with them. I am happy to recommend them to others.

Ashish Jain
Ashish Jain, Director QA/QC at Nykaa.comVerified Review
Posted on Dec 12, 2019

Good resources and good management

Overall rating4.0
Quality4.0
Communication4.0
Schedule & Timing4.0
Testing Services

We have been working with ImpactQA for past more than 2 years. They have been providing us with good resources whose contribution has been very valuable. Overall we are satisfied with this engagement.

Vipin Gupta
Vipin GuptaVerified Review
Posted on Nov 25, 2019

Testing services by Impact QA

Overall rating4.0
Quality4.0
Communication5.0
Schedule & Timing4.0
Testing Services

I was really pleased choosing ImpactQA for our Mobile and Web application testing including functional and automation testing. ImpactQA has a committed team of QA testers. They are quite professional in their work. We had a large project which they delivered as promised. Everyone from front-end, back-end, QA did a good job taking our project to the finish line. The team’s capability to cater minute technicalities is highly commendable

Focus

Service Focus of Impact QA services LLC

How the team's effort is distributed across services.

50%25%25%

Industries Focus

20%10%10%10%10%10%10%10%10%

Client Focus

Small Business20%
Medium Business40%
Large Business40%
Selected Work

Client Portfolio of Impact QA services LLC

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Food & Beverage14%
eCommerce14%
Other Industries29%
Manufacturing14%
Other29%
Major industry focus
Other Industries

Project Cost

$50001 to $10000086%
$100001 to $50000014%
Common project cost
$50001 to $100000

Project Timeline

51 to 100 Weeks100%
Typical timeline
51 to 100 Weeks

Portfolios: 7

Executive Interview

Executive Interview of Impact QA services LLC

Jyoti Prasad Bhatt
Jyoti Prasad Bhatt
CEO
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Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.

Goodfirms has been valuable in providing us pre-qualified leads. It helped our company get better visibility and exposure. As an authentic platform, Goodfirms has always supported us to create trust within our clientele and helps us keep our focus in delivering value to our clients.

Please introduce your company and give a brief about your role within the company?

ImpactQA is a leading software testing provider with a history of delivering custom-tailored solutions to SMEs and Fortune 500 companies. The company is an ace of the deck in offering multiple services like QA Outsourcing, QA Consulting, Software Testing, Quality Assurance, Full-Life Cycle Testing to more than 400+ global leaders.
 
Headquartered in New York, we’re a company of 250+ professionals with a global presence in New Delhi, London, Munich, and Dallas. Since the inception of the firm, the team has considerable experience in catering to various industries like healthcare, eCommerce, education, BFSI, and more.

As ImpactQA’s CEO, JP Bhatt leverages his software testing expertise and entrepreneurial tendencies to cater to the attainment of the company’s vision and mission.

What was the idea behind starting this organization?

Taking your business into a giant market is often the culmination of years of experience and dedication. It was a watershed moment of giving my aspiration velocity and created a company that could be a global leader in the software testing industry.

After exploring different verticals of the testing industry we thought of crafting the dreams of our clients as close to their imagination. A perfect fusion of testers, innovators, and engineers has helped us to master the testing industry from the past 10 years.

The scope of software testing is boundless and the ever-increasing need for digital transformation always appeals to me. Enticed by an optimistic outlook, we had the goal of becoming the world’s leading QA Consultant Company. To be an entrepreneur was a transformation that could create jobs globally and hence, was another reason to set up ImpactQA.

What is your company’s business model–in house team or third party vendors/ outsourcing?

Everything from scope to development is handled by our in-house team. We have a team of 250+ professionals which comprises testers, developers, QA managers all under one roof. The in-house project ensures fast communication and shorter delivery time and client satisfaction is reflected in the form of increased ROI and business growth.

From offering combinations of onsite, onshore, off-shore testing to finally providing a full suite of automated testing, ImpactQA is a pure-play QA Consulting company for mid and long-term projects.

The in-house team at ImpactQA applies both domain-specific and client-oriented processes to help startups and Fortune 500 companies gain a competitive edge in the testing market. We also work on various engagement models like Managed Service, T&M, FTEs, and Fixed Price.

We are even nurturing to get into a partnership with a company in Saudi Arabia to tap the Middle East market.

How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?

As a client-driven firm, we engineer world-class software testing solutions to deliver timely, cost-effective, reliable, and quality solutions. We follow a customer-centric approach to give a clear picture and complete transparency throughout the project.

However, quick updates, technical expertise, transparent communication, 24x7 availability are a few of the imperative factors responsible to deliver a project successfully. We instill innovation, digital transformation, diversification of resources, testing quality, and operational insights to be one step ahead while providing solutions to our clients.

Our partnership with two of the leading companies, MicroFocus and Dynatrace helps us to gain a double edge in the testing market. We knew AI Testing and Blockchain Testing will coexist in unison and hence adaptation to next-gen technologies helped us to outgrow as a leader in the testing industry.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

We cater to multiple business domains - Manufacturing, Airlines, BFSI, e-Commerce, HealthCare, FinTech, Retail, e-Learning, Logistics, Automotive, Telecom, Entertainment, IoT, Medical Devices, etc.

Be it an ERP (SAP or Oracle), IoT set-up, Web/Mobile Application, or a Medical Device Software, we have covered all the testing requirements. Empowered by 10 years of excellence, ImpactQA is a global leader in next-generation software testing and consulting.

We give the utmost importance to understand the client's requirements and clarify all the open-ended points to establish a precise and clear idea about the project. 
We have an excellent client-retention rate of approximately 90% as of 2017. Our valued clients return to us with new projects and we also acquire potential clients by ‘word of mouth’.

Mention the objectives or the parameters critical in determining the time frame of testing an application & website.

The parameters that are significant in determining the time frame of testing an application and website majorly depend on the requirement of the project i.e. the types of testing involved - manual, automated, functional, performance, security, usability, compatibility, etc.

A few amongst them being the right testing process, a number of test documentation involved, mobile browser and device dependencies, management of QA resources, etc.

 It involves various stages like the responsiveness of mobile/desktop and OS versions and final development process. Hence, every phase of mobile application and desktop testing claims a different amount of time, effort, and workforce.

How much effort in terms of time goes into testing the front end and back end of an application & website?

The amount of effort that goes into testing the front-end and back-end of an application and website majorly depends on the scope (size) and complexity of the application involved. The back end is the critical part whereas the front-end plays a vital role in framing the timeline of the project.

What are the key parameters to be considered before selecting the right model for testing?

To select the “right” testing model, we firstly look at the business needs depending on the time-to-market, budget, feasibility, ROI, risk levels, process, etc. Because all our employees are in-house, clients can rest assured that their project is handled by skilled and highly qualified professionals.

While other companies might bring on freelancers or outsource their projects, we ensure that our senior teams of QA Managers and QA Testers provide timely delivery of the projects.

Agile Testing or Waterfall Testing. Which testing model do you prefer?

We don’t adhere to the fact that one model fits in every project. The choice completely depends on the specific requirement of the project.

If the specifications are defined from the initial phase of the project, it's better to go with the Waterfall Testing. Otherwise, adopting agile methodology proves to be a smart approach.

Since the Software Testing Industry has seen a transition from waterfall testing to agile testing, 95% of our projects are based on agile testing.

Please list some factors which are important while testing a product or service.

The process of delivering quality depends on factors such as the business requirements, project goals, time-to-market, target audience, flexibility, etc. We never initiate the project before clarifying the client requirements.

What are the key factors that you consider before deciding the cost of testing a product or service?

The cost of testing a product or service application depends on the size of the project and the engagement of the work majorly defines the management of QA resources.

It also depends a lot on how many test documentations are implemented, how many tools and software licenses are required and what is the nature of the project.

Hence, majorly the cost of the testing depends on the number of hours required by the testers, project managers and time frame of scoping, execution and delivery process take, the testing environment and platform configurations, and lastly the delivery support.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

As an exponential partner, our philosophy has always been to form long-term relationships with our clients.  Whenever we kick-start a project, we ensure to have transparent communication and mutual agreement in place.

So, the payment structure completely depends on the nature of work and the client’s requirements.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

With capabilities that include technical knowledge, product engineering, software testing, delivery, and support, ImpactQA delivers digital transformation services that fuel innovation, competitive differentiation, and business growth.

We cater to the clients globally and project size is not the priority. There are many start-ups with whom we started small. Today, they have multi-year contracts with us and they are happy to pay us 3 times more rates (per/hr) than they paid us a few years ago. We love to help grow our customers and in turn, grow with them.

Sometimes, we are aggressive on rates if we are taking on a large, well-established vendor that can add business value to our industry domain. On multiple occasions, we have knocked out some big players with highly competitive rates.

What is the price range (min and max) of the projects that you catered to in 2019?

The prices varied from $15/hr - $55/hr offshore depending on the type of testing involved to $65/hr - $240/hr for onshore.

Where we are

Locations (3)

Offices where Impact QA services LLC operates.

Headquarter
United States

United States

13201 Northwest Fwy Suite 800
Houston, Texas 77040
+1 (347) 268-6188
Germany

Germany

Tannenstrasse 16, Pullach
Munich 82049
+49 899 014 5952
United Kingdom

United Kingdom

85 Great Portland St
London, England W1W 7LT
+1 (646) 472-5215