Impact QA services LLC

Software Testing and Quality Assurance Company
4.7 (13 Reviews) Write a Review
Overview
$25 - $49/hr
250 - 999
2011
ImpactQA is the global independent software testing & QA consulting company. 10 years of excellence. Delivering unmatched services & digital transformation to SMEs & Fortune 500 companies. Headquartered in New York and having operations in India, London, Dallas, Munich and Germany. The in-house team has an international reputation for delivering cost-effective, insightful and customer-centric approach to a vast array of 250+ client

ImpactQA is the global independent software testing & QA consulting company. 10 years of excellence. Delivering unmatched services & digital transformation to SMEs & Fortune 500 companies.

Headquartered in New York and having operations in India, London, Dallas, Munich and Germany. The in-house team has an international reputation for delivering cost-effective, insightful and customer-centric approach to a vast array of 250+ clients. 

Software Testing Services: They deliver quality engineering, AI based test automation, performance engineering and full suite of continuous and automated testing services performed throughout the software development life cycle. 

Domian Expertise: Healthcare, E-learning, BFSI, Ecommerce, Media, Logistics, Real Estate, Medical Device Testing and more.

Clients: Schneider Electric, Panasonic, Deloitte, Terex, Yum Brands, ANA, NYRR, Delos, Rocket Internet, Learning AZ, NYRR 

Why Choose Us?

  • Quality Assurance & Management: (Test Automation, Functional, Performance, Load, Usability, Regression & Application Testing for Web & Mobile Apps)

  • QA Consulting & Outsourcing: (Onsite, Onshore, Offshore & Crowdsourced testing services with pacific time zone alignment at a reduced cost)

  • Continuous Testing & Engineering:  (Performance Engineering, Continuous Testing, SAP Automation, Cloud Native/ Migration & SaaS Testing)

  • Cybersecurity & Penetration Testing: (App Security, Data breaches, IT Vulnerabilities, Infrastructure Security, Cloud Governance & Protection)

To know how our game-changing innovation redefine the power of your digital experience, contact us at [email protected]

Key Clients

Schneider Electric, Yum Brands, Rocket Internet, Deloitte, Terex, Panasonic, New York Road Runners, Real Networks, G+D, Nykaa, National Geographic, PowerSchool, Panasonic, Ericsson, Kenya Airlines, Yes Bank, MSG.AI, Starbucks, Benchmark Analytics, Delos, Amdocs, ANA, Quartz and many more. 

Certifications
us
United States
Impact QA services LLC
434 W 33rd Street, Suite #710, NYC, New York 10001
+1(347) 349-2058
in
India
Impact QA services LLC
68 AD, Noida Special Economic Zone, Phase-2., Noida, Uttar Pradesh 201305
+91 704 297 1062
de
Germany
Impact QA services LLC
Tannestrasse 16, 82049, Pullach,, Munich 82049
+49 899 014 5952
gb
United Kingdom
Impact QA services LLC
85 Great Portland St, London, London W1W 7LT
+0203 903 5335
Focus Area
Service Focus
  • Cloud Computing Services
  • DevOps
  • Software Development
  • Testing Services
25%
25%
25%
25%
Client Focus
  • Large Business(> $1B)
  • Medium Business($10M - $1B)
  • Small Business(< $10M)
40%
40%
20%
Industries Focus
  • Enterprise
  • Information Technology
  • E-commerce
  • Education
  • Healthcare & Medical
  • Manufacturing
  • Other Industries
  • Banking
  • Telecommunication
20%
20%
10%
10%
10%
10%
10%
5%
5%
Customer Reviews
4.7 (13 Reviews)

Quality Assurance services: Recommended for the price but need good communication channels

Alister Cedeno
2 months ago
I have high standards for work quality. Our project's representatives were professional, showed concern for the product, and communicated difficulties as they arose.

Overall, the experience was positive; the quality of the product was increased because to our manual testers, who will be sorely missed. In overall, I'd recommend ImpactQA services.

Please be aware the representatives are in India and communication channels can be delayed due to time differences. Organizing meetings is also difficult for this reason. You won't be able to address immediate issues that need support from QA and it is difficult to keep track of their working hours.
Pros :
  • Our Manual testers showed care for the product they were testing
  • Testers would attempt to complete tasks that they were assigned to
  • Testers were friendly and always communicative of issues as they arose
Cons :
  • Sales Rep should consider time differences when contacting clients. Calling at midnight on a Friday night or 7:00 am on Monday is not acceptable.
  • Whiles reps were good, it was difficult to keep telling them small missed details on a weekly basis
  • Not a set schedule for reps, I had difficulties contacting them during their scheduled hours
Project Details
Full Manual QA services for a startup company
Testing Services
$10001 to $50000
Completed
Write, amend, and delete test cases as part of a complete manual QA service. Bug tracking, reporting, and duplication. Full-time contractors who were in charge of QA for several months with no direction. Dependable services.
2 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
8 User Score
User Recommendation Score

Outstanding QA vendor

S
posted on 2/12/20
I have been working with ImpactQA for 2 years now as my key QA contractor. The three ImpactQA contractors that work with us have become integral members of our team. They have gone far beyond any QA contractors I have worked with before - they have helped refine our process, bring in new tools, and are always thinking critically and proactively how they can help my company succeed. All three are highly experienced (8+ years or more) and have excellent communication skills. They are also backed by an excellent organization, with hands-on executives who regularly check in to make sure we are happy; despite our small size (relative to some of their other clients), their CEO always visits us in person whenever he is in town. ImpactQA is truly a great vendor and partner.

What is it about the company that you appreciate the most?

Their core strengths include highly experienced and competent QA leads/analysts, being thoughtful and proactive partners, highly competitive pricing, and an excellent organization from CEO on down.

What was it about the company that you didn't like which they should do better?

Nothing. I wish all of my vendors were as good as ImpactQA.

Project Details
Testing Services
$50001 to $200000
posted on 2/12/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

They have delivered way beyond than asked

V
posted on 29/8/19
Project Details
People Admin
Testing Services
$200000+
Completed
posted on 29/8/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Testing Services Review

S
posted on 27/3/20
We have been working with ImpactQA for almost 2 years now. They provided us with good resources for manual and automation testing. They understand business requirements and stretched a bit to accommodate as per the workload. They can improve a bit on providing guidance to engineers on best practices and if they are stuck so issues don’t linger around for long. Communication can be a bit professional. Overall we got amazing results from the manual and exploratory testing that surfaced some crucial bugs.

What is it about the company that you appreciate the most?

1. Less turn around time on queries 2. Replacements for engineers if required or if someone is going on a long leave 3. The extra push to meet deadlines

What was it about the company that you didn't like which they should do better?

1. Should provide a senior person with more experience 2. Communication could be more professional on calls

Project Details
Testing Services
$10001 to $50000
posted on 27/3/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Best QA service provider.

A
posted on 13/8/20
Project Details
DTDC
Testing Services
$50001 to $200000
In progress
posted on 13/8/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Great offshore software testing partner, highly recommend.

Umesh Chandra
posted on 17/2/20
Vitamojo has been working with ImpactQA for almost 1 year and it’s been a positive and productive partnership. ImpactQA is a great partner to work with. They took the time to understand my requirements and did their utmost to find the right team for Vitamojo. They’re responsive, open to feedback and professional. They always go over and above to meet our needs so that we can deliver our software on time to our clients.
Project Details
Testing Services
posted on 17/2/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Professional, Robust and Exceptionally good at their services

Amandeep Singh Bawa
posted on 4/5/20
We chose ImpactQA for handling our performance and security testing services. Their team made sure there were no performance bottlenecks and security issues in our applications as we were moving them from DCs in Singapore over to the cloud. They were professional, robust and exceptionally good in delivering their testing services.

• Project Budget: $10001 to $50000
• Project Duration: April 2014 - July 2014
• Project Status: Complete
• Services: Performance and Security Testing

What is it about the company that you appreciate the most?

Performance and Security Testing

Project Details
ImpactQA Review
Testing Services
$10001 to $50000
Completed
posted on 4/5/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Testing services by Impact QA

Vipin Gupta
posted on 25/11/19
I was really pleased choosing ImpactQA for our Mobile and Web application testing including functional and automation testing. ImpactQA has a committed team of QA testers. They are quite professional in their work. We had a large project which they delivered as promised. Everyone from front-end, back-end, QA did a good job taking our project to the finish line. The team’s capability to cater minute technicalities is highly commendable
Project Details
Testing Services
posted on 25/11/19
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Highly professional and reliable QA team

Sudheer Bandaru
posted on 6/2/20
We are very pleased with the work and professionalism from the beginning to the end. We have seen tremendous value with the outcome generated by the team with very limited supervision and bandwidth from our side. We definitely will be looking to engage with the team again in the future as we roll out new products and make huge enhancements to current products.

Project Details
Testing Services
posted on 6/2/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings
Executive Interview
Jyoti Prasad Bhatt
Jyoti Prasad Bhatt
CEO, Impact QA services LLC
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has been valuable in providing us pre-qualified leads. It helped our company get better visibility and exposure. As an authentic platform, GoodFirms has always supported us to create trust within our clientele and helps us keep our focus in delivering value to our clients.
Please introduce your company and give a brief about your role within the company?
ImpactQA is a leading software testing provider with a history of delivering custom-tailored solutions to SMEs and Fortune 500 companies. The company is an ace of the deck in offering multiple services like QA Outsourcing, QA Consulting, Software Testing, Quality Assurance, Full-Life Cycle Testing to more than 400+ global leaders.
 
Headquartered in New York, we’re a company of 250+ professionals with a global presence in New Delhi, London, Munich, and Dallas. Since the inception of the firm, the team has considerable experience in catering to various industries like healthcare, eCommerce, education, BFSI, and more.

As ImpactQA’s CEO, JP Bhatt leverages his software testing expertise and entrepreneurial tendencies to cater to the attainment of the company’s vision and mission.
What was the idea behind starting this organization?
Taking your business into a giant market is often the culmination of years of experience and dedication. It was a watershed moment of giving my aspiration velocity and created a company that could be a global leader in the software testing industry.

After exploring different verticals of the testing industry we thought of crafting the dreams of our clients as close to their imagination. A perfect fusion of testers, innovators, and engineers has helped us to master the testing industry from the past 10 years.

The scope of software testing is boundless and the ever-increasing need for digital transformation always appeals to me. Enticed by an optimistic outlook, we had the goal of becoming the world’s leading QA Consultant Company. To be an entrepreneur was a transformation that could create jobs globally and hence, was another reason to set up ImpactQA.
What is your company’s business model–in house team or third party vendors/ outsourcing?
Everything from scope to development is handled by our in-house team. We have a team of 250+ professionals which comprises testers, developers, QA managers all under one roof. The in-house project ensures fast communication and shorter delivery time and client satisfaction is reflected in the form of increased ROI and business growth.

From offering combinations of onsite, onshore, off-shore testing to finally providing a full suite of automated testing, ImpactQA is a pure-play QA Consulting company for mid and long-term projects.

The in-house team at ImpactQA applies both domain-specific and client-oriented processes to help startups and Fortune 500 companies gain a competitive edge in the testing market. We also work on various engagement models like Managed Service, T&M, FTEs, and Fixed Price.

We are even nurturing to get into a partnership with a company in Saudi Arabia to tap the Middle East market.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
As a client-driven firm, we engineer world-class software testing solutions to deliver timely, cost-effective, reliable, and quality solutions. We follow a customer-centric approach to give a clear picture and complete transparency throughout the project.

However, quick updates, technical expertise, transparent communication, 24x7 availability are a few of the imperative factors responsible to deliver a project successfully. We instill innovation, digital transformation, diversification of resources, testing quality, and operational insights to be one step ahead while providing solutions to our clients.

Our partnership with two of the leading companies, MicroFocus and Dynatrace helps us to gain a double edge in the testing market. We knew AI Testing and Blockchain Testing will coexist in unison and hence adaptation to next-gen technologies helped us to outgrow as a leader in the testing industry.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We cater to multiple business domains - Manufacturing, Airlines, BFSI, e-Commerce, HealthCare, FinTech, Retail, e-Learning, Logistics, Automotive, Telecom, Entertainment, IoT, Medical Devices, etc.

Be it an ERP (SAP or Oracle), IoT set-up, Web/Mobile Application, or a Medical Device Software, we have covered all the testing requirements. Empowered by 10 years of excellence, ImpactQA is a global leader in next-generation software testing and consulting.

We give the utmost importance to understand the client's requirements and clarify all the open-ended points to establish a precise and clear idea about the project. 
We have an excellent client-retention rate of approximately 90% as of 2017. Our valued clients return to us with new projects and we also acquire potential clients by ‘word of mouth’.
Mention the objectives or the parameters critical in determining the time frame of testing an application & website.
The parameters that are significant in determining the time frame of testing an application and website majorly depend on the requirement of the project i.e. the types of testing involved - manual, automated, functional, performance, security, usability, compatibility, etc.

A few amongst them being the right testing process, a number of test documentation involved, mobile browser and device dependencies, management of QA resources, etc.

 It involves various stages like the responsiveness of mobile/desktop and OS versions and final development process. Hence, every phase of mobile application and desktop testing claims a different amount of time, effort, and workforce.
How much effort in terms of time goes into testing the front end and back end of an application & website?
The amount of effort that goes into testing the front-end and back-end of an application and website majorly depends on the scope (size) and complexity of the application involved. The back end is the critical part whereas the front-end plays a vital role in framing the timeline of the project.
What are the key parameters to be considered before selecting the right model for testing?
To select the “right” testing model, we firstly look at the business needs depending on the time-to-market, budget, feasibility, ROI, risk levels, process, etc. Because all our employees are in-house, clients can rest assured that their project is handled by skilled and highly qualified professionals.

While other companies might bring on freelancers or outsource their projects, we ensure that our senior teams of QA Managers and QA Testers provide timely delivery of the projects.
Agile Testing or Waterfall Testing. Which testing model do you prefer?
We don’t adhere to the fact that one model fits in every project. The choice completely depends on the specific requirement of the project.

If the specifications are defined from the initial phase of the project, it's better to go with the Waterfall Testing. Otherwise, adopting agile methodology proves to be a smart approach.

Since the Software Testing Industry has seen a transition from waterfall testing to agile testing, 95% of our projects are based on agile testing.
Please list some factors which are important while testing a product or service.
The process of delivering quality depends on factors such as the business requirements, project goals, time-to-market, target audience, flexibility, etc. We never initiate the project before clarifying the client requirements.
What are the key factors that you consider before deciding the cost of testing a product or service?
The cost of testing a product or service application depends on the size of the project and the engagement of the work majorly defines the management of QA resources.

It also depends a lot on how many test documentations are implemented, how many tools and software licenses are required and what is the nature of the project.

Hence, majorly the cost of the testing depends on the number of hours required by the testers, project managers and time frame of scoping, execution and delivery process take, the testing environment and platform configurations, and lastly the delivery support.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
As an exponential partner, our philosophy has always been to form long-term relationships with our clients.  Whenever we kick-start a project, we ensure to have transparent communication and mutual agreement in place.

So, the payment structure completely depends on the nature of work and the client’s requirements.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
With capabilities that include technical knowledge, product engineering, software testing, delivery, and support, ImpactQA delivers digital transformation services that fuel innovation, competitive differentiation, and business growth.

We cater to the clients globally and project size is not the priority. There are many start-ups with whom we started small. Today, they have multi-year contracts with us and they are happy to pay us 3 times more rates (per/hr) than they paid us a few years ago. We love to help grow our customers and in turn, grow with them.

Sometimes, we are aggressive on rates if we are taking on a large, well-established vendor that can add business value to our industry domain. On multiple occasions, we have knocked out some big players with highly competitive rates.
What is the price range (min and max) of the projects that you catered to in 2019?
The prices varied from $15/hr - $55/hr offshore depending on the type of testing involved to $65/hr - $240/hr for onshore.
Clients & Portfolios
Portfolios
Full-Cycle Testing for India’s Largest Multinational Telecommunication Company
SAP Testing for World's Leading Electronic Company
IoT Testing for Leading Wellness Real Estate & Software Company
ERP Testing for World’s Leading Crane Manufacturing Company
Automation Testing for Leading Human Capital Management Software Company
End-to-End Testing for India's Top Leading Ecommerce Company
Mobile App Testing for World's Largest Food Chain Company
Skill Matrix
Skills Exp. of 1 - 3 YearsExp. of 3 - 5 YearsExp. of 5 - 10 YearsExp. of 10+ Years
No. of Emp. Hourly Rate No. of Emp. Hourly Rate No. of Emp. Hourly Rate No. of Emp. Hourly Rate
Amazon (AWS) 13 25 12 30 11 40 10 55
Azure 12 20 13 25 13 40 12 50
Unit Testing 10 20 12 25 13 40 13 50
Jenkins 11 25 13 30 12 40 12 60
Selenium 12 25 11 27 13 37 10 55
Microsoft Test Manager 12 20 14 25 12 35 13 50
Apache JMeter 13 25 12 30 13 35 11 55
Agile 17 20 13 25 13 40 11 50
Agile Software Testing 13 20 12 25 12 40 13 50
Apache Maven 15 20 12 27 12 40 11 50
Appium 13 25 12 30 15 40 12 55
AWS S3 12 20 12 27 12 40 11 50
Micro Focus Quality Center 14 22 12 25 12 35 12 50
Website QA 20 20 12 27 15 40 12 50
Pytest 12 25 13 30 12 40 11 60
Ranorex 16 20 12 27 13 40 13 50
UI Testing 13 22 12 25 12 40 10 50
Travis CI 12 22 13 25 13 35 12 50
Scrum 10 20 12 25 13 40 11 50
TestRail 14 22 12 25 16 35 11 50
TestNG 13 22 12 27 12 35 11 50
Team Members
I
Impact QA