ImpactQA is a global independent software testing & QA consulting company. 10 years of excellence. Delivering unmatched services & digital transformation to SMEs & Fortune 500 companies. Headquartered in New York, and has operations in India, London, Dallas, Munich, and Germany. The in-house team has an international reputation for delivering cost-effective, insightful, and customer-centric approaches to a vast array of 250+ clients.
Software Testing Services: They deliver quality engineering, AI-based test automation, performance engineering, and a full suite of continuous and automated testing services performed throughout the software development life cycle.
Domain Expertise: Healthcare, E-learning, BFSI, Ecommerce, Media, Logistics, Real Estate, Medical Device Testing, and more.
Clients: Schneider Electric, Panasonic, Deloitte, Terex, Yum Brands, ANA, NYRR, Delos, Rocket Internet, Learning AZ, NYRR
Why Choose Us?
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Quality Assurance & Management: (Test Automation, Functional, Performance, Load, Usability, Regression & Application Testing for Web & Mobile Apps)
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QA Consulting & Outsourcing: (Onsite, Onshore, Offshore & Crowdsourced testing services with Pacific time zone alignment at a reduced cost)
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Continuous Testing & Engineering: (Performance Engineering, Continuous Testing, SAP Automation, Cloud Native/ Migration & SaaS Testing)
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Cybersecurity & Penetration Testing: (App Security, Data breaches, IT Vulnerabilities, Infrastructure Security, Cloud Governance & Protection)
To know how our game-changing innovation redefines the power of your digital experience, contact us at [email protected]
Focus Areas
Service Focus
- Testing Services
- Cloud Computing Services
- DevOps
Client Focus
- Large Business
- Medium Business
- Small Business
Industry Focus
- Banking
- Education
- Telecommunication
Impact QA services LLC Executive Interview

As ImpactQA’s CEO, JP Bhatt leverages his software testing expertise and entrepreneurial tendencies to cater to the attainment of the company’s vision and mission.
After exploring different verticals of the testing industry we thought of crafting the dreams of our clients as close to their imagination. A perfect fusion of testers, innovators, and engineers has helped us to master the testing industry from the past 10 years.
The scope of software testing is boundless and the ever-increasing need for digital transformation always appeals to me. Enticed by an optimistic outlook, we had the goal of becoming the world’s leading QA Consultant Company. To be an entrepreneur was a transformation that could create jobs globally and hence, was another reason to set up ImpactQA.
From offering combinations of onsite, onshore, off-shore testing to finally providing a full suite of automated testing, ImpactQA is a pure-play QA Consulting company for mid and long-term projects.
The in-house team at ImpactQA applies both domain-specific and client-oriented processes to help startups and Fortune 500 companies gain a competitive edge in the testing market. We also work on various engagement models like Managed Service, T&M, FTEs, and Fixed Price.
We are even nurturing to get into a partnership with a company in Saudi Arabia to tap the Middle East market.
However, quick updates, technical expertise, transparent communication, 24x7 availability are a few of the imperative factors responsible to deliver a project successfully. We instill innovation, digital transformation, diversification of resources, testing quality, and operational insights to be one step ahead while providing solutions to our clients.
Our partnership with two of the leading companies, MicroFocus and Dynatrace helps us to gain a double edge in the testing market. We knew AI Testing and Blockchain Testing will coexist in unison and hence adaptation to next-gen technologies helped us to outgrow as a leader in the testing industry.
Be it an ERP (SAP or Oracle), IoT set-up, Web/Mobile Application, or a Medical Device Software, we have covered all the testing requirements. Empowered by 10 years of excellence, ImpactQA is a global leader in next-generation software testing and consulting.
We give the utmost importance to understand the client's requirements and clarify all the open-ended points to establish a precise and clear idea about the project.
We have an excellent client-retention rate of approximately 90% as of 2017. Our valued clients return to us with new projects and we also acquire potential clients by ‘word of mouth’.
A few amongst them being the right testing process, a number of test documentation involved, mobile browser and device dependencies, management of QA resources, etc.
It involves various stages like the responsiveness of mobile/desktop and OS versions and final development process. Hence, every phase of mobile application and desktop testing claims a different amount of time, effort, and workforce.
While other companies might bring on freelancers or outsource their projects, we ensure that our senior teams of QA Managers and QA Testers provide timely delivery of the projects.
If the specifications are defined from the initial phase of the project, it's better to go with the Waterfall Testing. Otherwise, adopting agile methodology proves to be a smart approach.
Since the Software Testing Industry has seen a transition from waterfall testing to agile testing, 95% of our projects are based on agile testing.
It also depends a lot on how many test documentations are implemented, how many tools and software licenses are required and what is the nature of the project.
Hence, majorly the cost of the testing depends on the number of hours required by the testers, project managers and time frame of scoping, execution and delivery process take, the testing environment and platform configurations, and lastly the delivery support.
So, the payment structure completely depends on the nature of work and the client’s requirements.
We cater to the clients globally and project size is not the priority. There are many start-ups with whom we started small. Today, they have multi-year contracts with us and they are happy to pay us 3 times more rates (per/hr) than they paid us a few years ago. We love to help grow our customers and in turn, grow with them.
Sometimes, we are aggressive on rates if we are taking on a large, well-established vendor that can add business value to our industry domain. On multiple occasions, we have knocked out some big players with highly competitive rates.
Impact QA services LLC Clients & Portfolios
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Impact QA services LLC Reviews
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Impact QA: A Reliable Partner in Testing Services
Review Summary
What was the project name that you have worked with Impact QA services LLC?
Quality Services
Describe your project in brief
TRAY® is a the only INDEPENDENT Point of Sale solution for multi unit full service and fast casual restaurant chains. As a growing number of companies seek to introduce a cloud-native POS into their operations to improve their customer experience and reduce operating costs, TRAY is the only enterprise-class system that offers a full turnkey solution that can operate on legacy hardware. Unlike other POS companies, TRAY was built with the Cloud at its core, not an afterthought. TRAY uses a modern backend combined with an inexpensive Android front end solution.
What is it about the company that you appreciate the most?
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What was it about the company that you didn't like which they should do better?
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Quality Assurance services: Recommended for the price but need good communication channels
Review Summary
Overall, the experience was positive; the quality of the product was increased because to our manual testers, who will be sorely missed. In overall, I'd recommend ImpactQA services.
Please be aware the representatives are in India and communication channels can be delayed due to time differences. Organizing meetings is also difficult for this reason. You won't be able to address immediate issues that need support from QA and it is difficult to keep track of their working hours.
What was the project name that you have worked with Impact QA services LLC?
Full Manual QA services for a startup company
Describe your project in brief
Write, amend, and delete test cases as part of a complete manual QA service. Bug tracking, reporting, and duplication. Full-time contractors who were in charge of QA for several months with no direction. Dependable services.
What is it about the company that you appreciate the most?
Our Manual testers showed care for the product they were testing
Testers would attempt to complete tasks that they were assigned to
Testers were friendly and always communicative of issues as they arose
What was it about the company that you didn't like which they should do better?
Sales Rep should consider time differences when contacting clients. Calling at midnight on a Friday night or 7:00 am on Monday is not acceptable.
Whiles reps were good, it was difficult to keep telling them small missed details on a weekly basis
Not a set schedule for reps, I had difficulties contacting them during their scheduled hours

good services.
Review Summary
What is it about the company that you appreciate the most?
ImpactQA very responsible and dependable service who is well-organized and good with detail work.
What was it about the company that you didn't like which they should do better?
none
Outstanding QA vendor
Review Summary
What is it about the company that you appreciate the most?
Their core strengths include highly experienced and competent QA leads/analysts, being thoughtful and proactive partners, highly competitive pricing, and an excellent organization from CEO on down.
What was it about the company that you didn't like which they should do better?
Nothing. I wish all of my vendors were as good as ImpactQA.
ImpactQA - Pen-Testing at a high quality Level
Review Summary

Professional, Robust and Exceptionally good at their services
Review Summary
• Project Budget: $10001 to $50000
• Project Duration: April 2014 - July 2014
• Project Status: Complete
• Services: Performance and Security Testing
What was the project name that you have worked with Impact QA services LLC?
ImpactQA Review
What is it about the company that you appreciate the most?
Performance and Security Testing
Testing Services Review
Review Summary
What is it about the company that you appreciate the most?
1. Less turn around time on queries 2. Replacements for engineers if required or if someone is going on a long leave 3. The extra push to meet deadlines
What was it about the company that you didn't like which they should do better?
1. Should provide a senior person with more experience 2. Communication could be more professional on calls

Great offshore software testing partner, highly recommend.
Review Summary

Highly professional and reliable QA team
Review Summary

We remain happy after numerous projects
Review Summary
What is it about the company that you appreciate the most?
Supportive, professional and competent

Good resources and good management
Review Summary
What was it about the company that you didn't like which they should do better?
They take time to provide resources when required and should work upon that.

Testing services by Impact QA
Review Summary
They have delivered way beyond than asked
Review Summary
What was the project name that you have worked with Impact QA services LLC?
People Admin
Best QA service provider.
Review Summary
What was the project name that you have worked with Impact QA services LLC?
DTDC