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A leading software innovation company specialising in AI solutions.
We craft transformative SaaS products, mobile apps, and web systems for forward-thinking SMEs.
Harness the power of emerging technologies for your business.
Locations
Ukraine
5 Zarytskykh,
Lviv,
Lviv
79005
+16469561919
United Kingdom
41 Devonshire Street, Ground Floor,
London,
London
W1G 7AJ
+442032869449
Focus Areas
Service Focus
- Mobile App Development
- Software Development
- IT Services
Client Focus
- Medium Business
- Small Business
Industry Focus
- Telecommunication
- Financial & Payments
- Healthcare & Medical
Impressit Executive Interview
Roman Zomko
Co-Founder & CEO
Please introduce your company and give a brief about your role within the organization.
Impressit is a boutique product development studio specializing in creating WEB 3.0 solutions. We help SMEs in the US, the UK, and the EU launch next-generation web and mobile products powered by cutting-edge technologies. This is possible due to our full-stack team that includes experienced product managers, designers, and engineers, each with nearly a decade of experience.
The key to our success is the extraordinary team that we’ve grown at Impressit and its “do great or do nothing” culture. As the CEO, I see my primary responsibility to grow our company while ensuring that every new employee we hire shares our fundamental values and will seamlessly complement the team.
The key to our success is the extraordinary team that we’ve grown at Impressit and its “do great or do nothing” culture. As the CEO, I see my primary responsibility to grow our company while ensuring that every new employee we hire shares our fundamental values and will seamlessly complement the team.
What is the story behind starting this company?
Impressit journey started in early 2018. "I'm impressed!" — was the feedback of our first client when Andrew Lekh, my co-founder and Impressit CTO, and I presented a prototype of their product just days after receiving the inquiry. That's how the name “Impressit” was born, and since then, our mission has been to hear the same feedback from every single individual working with Impressit.
The main principle that united Andrew and me is the exact same principle that makes the Impressit team cohesive — we strive for the best results in everything we do and refuse to settle down with mediocrity.
The main principle that united Andrew and me is the exact same principle that makes the Impressit team cohesive — we strive for the best results in everything we do and refuse to settle down with mediocrity.
What are your company’s business model–in house team or third party vendors/ outsourcing?
The Impressit team is entirely in-house. Our HQ is based in Lviv — Ukraine’s 2nd largest tech hub. We’re planning to expand globally with representative offices in the UK and the US in the near future.
Our team follows a hybrid working model — a combination of office and remote work styles. While we don’t have any strict requirements for office hours, we encourage our teammates to come to the office occasionally. So they can meet their teammates, attend in-person project meetings, and socialize during coffee breaks and pizza evenings.
Our team follows a hybrid working model — a combination of office and remote work styles. While we don’t have any strict requirements for office hours, we encourage our teammates to come to the office occasionally. So they can meet their teammates, attend in-person project meetings, and socialize during coffee breaks and pizza evenings.
How does your company differentiate itself from the competition?
One of the reasons Andrew and I started Impressit was that we realized that the market is heavily focused on dry numbers. Most of the companies are obsessed with growing in size. And even though some quantitative metrics, like company profit amount and margin, are important for us too, what really matters to us are the qualitative metrics, like the satisfaction of our team members and customers, the strength of our brand, reputation, and experience that we deliver to everyone who interacts with Impressit.
This is what differentiates the Impressit team from any other software company. Our dynamic, cohesive team of experts in cutting-edge technologies is committed to delivering WOW products to global brands.
This is what differentiates the Impressit team from any other software company. Our dynamic, cohesive team of experts in cutting-edge technologies is committed to delivering WOW products to global brands.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Here at Impressit, we specialize in next-generation WEB 3.0 technologies. This includes data engineering, machine learning, and a number of blockchain technologies.
We don’t necessarily focus on specific business domains. In the end, whether you work on a fintech startup or building a healthcare solution, you’re still creating software. Still, over the past years, our team has worked on software solutions for telecom, fintech, proptech, retail, healthcare, and business automation.
The nature of the service we provide to our customers is long-term. Thus, it’s usual that our relationships last for many years. Our largest client has been working with us since 2019, and we have never had a client left unsatisfied with their experience yet.
We don’t necessarily focus on specific business domains. In the end, whether you work on a fintech startup or building a healthcare solution, you’re still creating software. Still, over the past years, our team has worked on software solutions for telecom, fintech, proptech, retail, healthcare, and business automation.
The nature of the service we provide to our customers is long-term. Thus, it’s usual that our relationships last for many years. Our largest client has been working with us since 2019, and we have never had a client left unsatisfied with their experience yet.
Please share some of the services that you offer for which clients approach you the most for?
We offer a wide range of services: web & mobile development, UX/UI design, product discovery & planning, and DevOps services. Our team is ready to create the product from scratch and step in at any stage of the software development life cycle.
So far, most of our clients are approaching us for web and mobile development. However, we are also willing to help them with design and DevOps matters, even if this was not initially planned.
So far, most of our clients are approaching us for web and mobile development. However, we are also willing to help them with design and DevOps matters, even if this was not initially planned.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
As I previously mentioned, no client has ever been dissatisfied with our services, and we are determined to keep it this way. Our clients’ satisfaction means a lot to us, so we are trying to review our work as detailed as possible. At the moment, we have the best feedback both from our past and current customers.
We’re treating our customers’ businesses like our own. This means we give each project 100%. We are ready to share our knowledge, support, and consult the clients every step of the way and on both business and tech matters. Although we usually have a clear work plan and stick to it, we are flexible and ready to change.
We’re treating our customers’ businesses like our own. This means we give each project 100%. We are ready to share our knowledge, support, and consult the clients every step of the way and on both business and tech matters. Although we usually have a clear work plan and stick to it, we are flexible and ready to change.
What kind of support system do you offer to your clients for catering to their queries and issues?
First of all, we follow Agile methodology to ensure the successful delivery of every project. This way, the client and the Impressit team continuously communicate, exchange feedback, and adjust the project roadmap when needed. Therefore, in case of any changes in business priorities or significant technical challenges, both the client and the team effectively cooperate and react to changed requirements promptly.
For every project, we configure a task management system e.g. Jira and a dedicated communication platform e.g. Slack.
In addition, our Delivery Manager is a person who coordinates the cooperation between our team and the Client and is able to handle requests in a timely manner.
For every project, we configure a task management system e.g. Jira and a dedicated communication platform e.g. Slack.
In addition, our Delivery Manager is a person who coordinates the cooperation between our team and the Client and is able to handle requests in a timely manner.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We bill our clients using two main payment models: fixed-cost and daily rate.
We usually use a fixed-cost cooperation model for smaller projects with a scope of work that would take up to three months. And if the long-term project is envisaged or it is a team augmentation contract, then we bill on a daily rate basis.
We usually use a fixed-cost cooperation model for smaller projects with a scope of work that would take up to three months. And if the long-term project is envisaged or it is a team augmentation contract, then we bill on a daily rate basis.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Impressit doesn’t have a strict minimum project budget requirement. As long as we have a good match of values with the Client, see potential in their product, and the project scope is reasonable to the budget, we are happy to take on such opportunities.
I witnessed many startups starting small and growing into large-scale businesses with Impressit being their trusted product development partner.
I witnessed many startups starting small and growing into large-scale businesses with Impressit being their trusted product development partner.
What is the price range (min and max) of the projects that you catered to in 2021?
Most of our contracts are long-term and don’t have a value cap. Still, in 2021 the approximate contract value varied from $15,000 to $500,000 USD.
Where do you see your company in the next 10 years?
Regarding the future, our goal is to become the leading company that specializes in WEB 3.0 technologies. We are striving to bring change and innovation to global businesses and help promising startups bloom and conquer the market.
On the other hand, despite really seeing Impressit as the leader on the market in 10 years, we do not set growth in scale as our primary focus. Our goal is to keep our team close-knit and cohesive. Impressit will always be the company that unites only the best experts and keeps the team spirit alive.
On the other hand, despite really seeing Impressit as the leader on the market in 10 years, we do not set growth in scale as our primary focus. Our goal is to keep our team close-knit and cohesive. Impressit will always be the company that unites only the best experts and keeps the team spirit alive.
Impressit Reviews
5 Reviews
- All Services
- Mobile App Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Nate Gibson, VP of Technology at Hazlnut LLC
Posted on Sep 02, 2022
Impressit has gone above and beyond to ensure our success
Review Summary
Impressit worked quickly with us to ensure we got the top talent we needed for our project. They even worked with us to get the developers we need under budget. We've had nothing but good experiences with the developers provided. Even their junior developers are among the top development talent I've worked with!
When the war in Ukraine escalated, I assumed that Impressit would have a hard time meeting their commitments, but they doubled down to ensure they helped our company reach each of our goals.
If you're considering a dev partner for your company, I can't suggest Impressit enough!
When the war in Ukraine escalated, I assumed that Impressit would have a hard time meeting their commitments, but they doubled down to ensure they helped our company reach each of our goals.
If you're considering a dev partner for your company, I can't suggest Impressit enough!
What was the project name that you have worked with Impressit?
Ongoing Oustaffing for Various Projects
What service was provided as part of the project?
Web Development, Cloud Computing Services
Describe your project in brief
This engagement includes ongoing outstaffing for various projects at our company, primarily focusing on backend work and integration between systems. It also has included a rewrite of our legacy API using modern technologies.
What is it about the company that you appreciate the most?
Their talent pool is very skilled. They have many developers to choose from
They are committed to hitting our agreed upon goals, regardless of their circumstances.
They worked with us to improve communication and project management, even though it was outside the scope of our original agreement.
What was it about the company that you didn't like which they should do better?
The pricing is a bit high compared to some other partners in the region, though they worked with us to get us the best deal that works for both of us.
Jacob Simons, Co-Founder at at ESOOKO
Posted on Feb 14, 2022
A dedicated team who delivered an extremely well built app.
Review Summary
Working with Impressit is a joy. They have shown a dedication and passion for the project which makes them really feel like part of our team. They are incredibly talented which is why they have been able to build us an app that was officially named by Apple as one of the greatest app releases of 2021. We have not regretted our decision to work with Impressit once and would not hesitate to recommend them.
What was the project name that you have worked with Impressit?
Esooko ios app development project
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
Impressit built the Esooko ios app. It is a peer-to-peer marketplace where users buy and sell clothes whilst funding environmental initiatives. We are integrated with the payment provider Stripe. It was build using swift.
What is it about the company that you appreciate the most?
They are incredibly dedicated to the project which makes they feel like part of the team.
The work so hard to ensure the job is done well.
They are a very clever and talented team who always seem to find the best solutions.
What was it about the company that you didn't like which they should do better?
There were a few minor bugs that made it into production. However, that is to be expected and they were ironed out quickly.
Rob MacGregor
Posted on Nov 19, 2021
Commited, highly valued partner, instrumental to the successful delivery of our software platform
Review Summary
From the beginning of the relationship, Impressit understood the importance of finding the right candidates to work with our existing team; high quality, collaborative and adaptable software engineers. Always willing to give, receive and act on feedback in order to improve their own contribution as well as the overall outcome. Friendly, fair and transparent management with a good leadership philosophy and talented, hard working, enthusiastic engineers.
What service was provided as part of the project?
DevOps, Software Development
Describe your project in brief
Cloud hosted microservice architecture to support a third party integration platform (Public facing API and portal), website backend and network provisioning service. Services integrated with our internal tooling to expose data and functionality, to be consumed by APIs and UIs in order to provide services to different groups of internal and external stakeholders
What is it about the company that you appreciate the most?
The management team's commit to the success of the relationship
Te engineers were always ready to bring ideas up. The outcomes were ofter better for their contributions
The company's strong internal culture enables them to attract and retain great engineers, in a highly competitive market
What was it about the company that you didn't like which they should do better?
Impressit's willingness to act on feedback meant that opportunities to do better were often identified and acted on
Lorenz Lehmann, Chief Technology Officer (CTO) at bei Health Care Systems GmbH
Posted on Oct 25, 2021
Great company to work with, quick response times and fast hiring
Review Summary
Impressit worked with us on multiple mobile app development project for almost two years. During changes to the projects requiring increasing the number of developers and decreasing them, they always reacted quickly and helped us to adjust the team size to the current challenges.
What was the project name that you have worked with Impressit?
Android App as medical device
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
Team extension to develop an Android app with our in-house team for medical use cases. After the launch the external developers from Impressit remained on the team to support with the following release.
What is it about the company that you appreciate the most?
Great flexibility regarding the staffing to ramp up or down quickly
High speed in finding new project members with the right skill set
What was it about the company that you didn't like which they should do better?
So far in the projects we executed there is nothing that should have been done better
Daniel Štarha
Posted on Jul 19, 2021
Fantastic partnership we are grateful for
Review Summary
The Impressit team is reliable, highly skilled, and very approachable. A joy to work with!
What service was provided as part of the project?
Maintenance & Support
What is it about the company that you appreciate the most?
The team
What was it about the company that you didn't like which they should do better?
Nothing I am aware of