Indus Net Technologies

We Deliver Digital Success

5.0 5 Reviews
Visit website
Write a Review
Claimed Profile

INT is an award-winning digital-first enterprise bringing innovative ideas to life since 1997. Offering simple and sustainable digital solutions with the confluence of technology, analytics and marketing, INT is the trusted partner of fastest-growing Agencies, SMEs and Startups across 20+ countries.  Our consultative & collaborative approach is analytics-driven. It helps enterprises to navigate every facet of the digital landscape, to identify growth opportunities, reveal competitive advantages, and define engaging experiences for their customers. Our entrepreneurial zest and legacy have helped us formulate enterprise-grade scalable products that translate organizational ambitions into a successful reality.Presently INT has 750+ passionate professionals who strive to provide fast and flexible digital solutions with utmost efficiency. Over the last two decades, INT has been successful in creating Digital Success stories while working with brands like Ageas, SBI General, Indusind Bank, Dr. Reddy's, Cipla, Government of India to name a few.

Certifications

ISO 9001:2015
ISO 27001
CMMI Level 3
< $25/hr
250 - 999
1997
Locations
India
Saltlake Sec V, Kolkata, West Bengal 700091
033 4046 4422
United Kingdom
6 Hays Lane, London, SE1 2QG United Kingdom, London, London SE1 2QG
+44 203 769 2839
United States
1310 S Vista Ave Ste 27, Boise Idaho 83705, USA, Boise, Idaho 83705
1 (414) 455-1410
Singapore
22 Malacca Street, #04-03, Singapore, Singapore 048980
+65 31591575

Focus Areas

Service Focus

20%
15%
15%
15%
15%
10%
10%
  • Mobile App Development
  • Software Development
  • Testing Services
  • Big Data & BI
  • Digital Marketing

Client Focus

40%
30%
30%
  • Small Business
  • Large Business
  • Medium Business

Industry Focus

30%
20%
20%
10%
10%
10%
  • Financial & Payments
  • Gaming
  • Information Technology

Indus Net Technologies Executive Interview

Abhishek Rungta
Abhishek Rungta
Founder & CEO
Visit Profile
Please introduce your company and give a brief about your role within the organization.
INT is a full-cycle product engineering company working at the confluence of technology, analytics, and marketing. With 750+ passionate professionals, it serves enterprises like Ageas, SBI General, Indusind Bank, Dr. Reddy's, Cipla, Government of India, and more. I founded the company in 1997 and have been managing the organization as the CEO ever since.
What is the story behind starting this company?
In 1996, I came across the Internet for the first time. It was very clear to me from the moment that this is what I want to do for the rest of my life. Next year, I established Indus Net Technologies (now INT.). It has been a long but beautiful journey.

We evolved from a web hosting company to a web design agency, to an agency for agencies, to a digital marketing outsourcing company, to a web+mobile application development company, to an enterprise-grade digital service company in a span of 23 years.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have an extensive team of 700+ digital experts working from our offices in Kolkata and the development center in Chennai. We are definitely an in-house team.
How does your company differentiate itself from the competition?
Over the years, one thing was common - making our clients successful. Our work is used by millions of people globally, and it makes them happier. This is the core purpose of the company we built.

As our new identity INT. we continue to evolve as an enterprise-grade technology partner for enterprises, helping them in value creation at the confluence of technology, analytics, and marketing. We are ever more ambitious and bold.

The new INT. stands to define its core philosophy as:
"We seek and spread knowledge, practice brutal honesty, and create real sustainable value in a world plagued with bullsh*t, hype, and misinformation."
With our experience, our diversity, and our success stories; we have a strong sense of the direction in which we can grow and excel.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Although we have over the years worked with a varied range of clients, our main focus has been and continues to be the Banking, Insurance, and Financial service companies. This is where our niche is.

We also do a chunk of work for the Pharmaceutical and Healthcare industries. Our customers are mostly enterprises and fast-growing startups.

Most of our clients are repetitive and a lot of our business comes from references. 70% of our clients are repeat customers.
Please share some of the services that you offer for which clients approach you the most for?
We specialize in Custom Software Development, Web & Mobile Applications Development, Analytics, Modernizing existing software products and applications, DevOps Services, Test Automation Services (Web, Mobile, and API), Cloud Services and UX/UI Services.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
With an NPS score of 78, we strive to provide a world-class customer experience for our clients.

We give a lot of importance to our relationship with our clients and we always go the extra mile for their satisfaction. With constant feedback from our clients on every step of the project, delivering 2x of the client’s requirements, and a very robust sales and marketing mechanism, we are setting the very bars for delivering high customer satisfaction.
What kind of support system do you offer to your clients for catering to their queries and issues?
We dedicatedly attach account managers for each of our clients, who are available 24x7 and for all the needs a client may have, whether it relates to payments or their projects or an escalation.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We generally follow pay per milestone mode based on work in phases. We also have engagement models like:
  • Talent Cloud - Idea and Innovation Outsourcing, Well trained and experienced digital professionals, Extension of your team with ZERO overhead costs.
  • Dedicated Hiring TM-  INT. introduced the concept for a low-cost, high control engagement model for fast-growing organizations.
  • Flexi Hiring TM- Another concept coined by INT. is, a dynamic and flexible team of professionals on call when need is there.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
The budget is subject to project and development requirements. We don't have a minimum requirement to take up projects. We even have worked on MVP projects for as low as $10,000.
What is the price range (min and max) of the projects that you catered to in 2020?
Our price of the projects we did in 2020 ranged between $10K - 200K.
Where do you see your company in the next 10 years?
In the next 10 years, we are looking to scale at least 10X in revenue and size. We envision continuously deliver on promises, customer expectation, mutual trust, and changing technology to deliver sustainable Digital Success to organizations globally.

We would continue to translate your ideas into industry-leading solutions that advance your business. Our professional services ensure the digital products we produce set a high water mark for engagement, efficiency, and elegance.

Indus Net Technologies Clients & Portfolios

Rezzonation
View Portfolio
Rezzonation
  • Rezzonation screenshot 1
$10001 to $50000
10 weeks
Art, Entertainment & Music

INT. build the ONE app in partnership with European startup Rezzonation where consumers can connect, manage and share their experiences in real-time. It brings together entertainment with social media, regardless of the service provider. 

United India Insurance
View Portfolio
United India Insurance
  • United India Insurance screenshot 1
$100001 to $500000
100 weeks
Insurance

United India Insurance wanted a facelift to their current platform with an upgraded, interactive and intuitive customer engagement web platform with automated self-service capabilities to elevate its brand image and stay relevant with current market dynamics dominated by digital transformation.

 The existing legacy platform was unresponsive, slower and complex. Agents used to spend most of their time to ensure operational elements like updating content in the website, performing standard transaction workflow instead of focusing on their core competencies of expanding their customer base and better servicing their customer due to the legacy server and database management and complicated customer interface.

They wanted a complete rebranding of their existing platform with an interactive, streamline and faster customer interface with updated information regarding product portfolio and enhanced self-service capabilities for an end to end next-gen customer journey from enquiry, tender, purchase, transaction and case management.

Dr. Reddy's
View Portfolio
Dr. Reddy's
  • Dr. Reddy's screenshot 1
$50001 to $100000
52 weeks
Healthcare & Medical

Task management features to quickly process sales requests and provide customer support. 

Customer collaboration tool which helps both clients and agents to access information about generic APIs, make queries, manage purchases and track the progress of approved tasks. 

Easily manage documents and confidential data pertaining to the company's products, patents and research. 

 An attractive and aesthetically pleasing Ul so that clients could easily track the status of their requests and orders easily.

Magma Aviation
View Portfolio
Magma Aviation
  • Magma Aviation screenshot 1
$50001 to $100000
28 weeks
Transportation & Logistics

The company wanted to create a web-based application that is not just user-friendly but is even feature-rich to make it easier for clients to interact with their services and their related ecosystem.

AU Small Finance Bank
View Portfolio
AU Small Finance Bank
  • AU Small Finance Bank screenshot 1
$10001 to $50000
12 weeks
Banking

AU Small Finance Bank wanted a website that would the digital representation of its brand identity. The web portal would enable the bank to easily connect with its existing and new customers all over India. This would also help to spread information and updates faster.

AU Small Finance Bank got in touch with INT to develop the website. In addition to conceptualising the entire website, INT designed, developed, integrated the backend processes and continues to maintain them.

The AU Small Finance Bank is completely in compliance with the RBI IT security guidelines.

Mattel
View Portfolio
Mattel
  • Mattel screenshot 1
$50001 to $100000
50 weeks
Gaming

Mattel Inc. wanted to venture into the territory of gamification and wanted to create more gamify their product portfolio under its own brand in order to expand their customer base.

Mattel Inc. identified a new customer base who do not have access to their physical product offerings. They wanted to diversify and cater to that market need to expand their customer growth. Additionally, they were struggling to identify ways to monetize their gamified application.

They wanted an attractive and engaging gaming experience in the mobile application to cater to their primary target group, kids. They wanted to ensure the user experience should be intuitive, appealing yet easy-to-navigate enough for kids to be thrilled by it. Additionally, they wanted to monetize their gaming application.

Singapore life
View Portfolio
Singapore life
  • Singapore life screenshot 1
$10001 to $50000
45 weeks
Insurance

Singapore Life needed a solid solution that would put its sales, onboarding, customer service and profile management processes under a single portal's umbrella. Customer data was duplicated in many instances, repetitive applications were submitted, and retrieving accurate data became a tedious task for its agents.

In addition, when existing customers called up the customer care with issues or questions, agents were unable to deliver timely service because customer information was stored in multiple locations, and many a times information was not up to date. The company also wished to get more of its agents in banks to sell policies to customers: a feat which was possible only if stringent banking security standards were met. 

Singapore Life had these specific requirements: 

  • An easy-to-use UI/UX 
  • Synchronize data while offline 
  • Validate and approve customer transactions and onboarding 
  • Adhere to strict banking security protocols to manage customer information 
  • Provide seamless customer service 
  • Enhance the productivity of agents
CashPoint
View Portfolio
CashPoint
  • CashPoint screenshot 1
$500000+
100 weeks
Gambling

A major online betting company wanted to bring mobile apps and betting terminals (consoles) to people who like to place bets responsibly. Their objective is to increase the accessibility of betting experience beyond casinos and placing a high-performance betting console at storefronts, malls and other commercial areas.

One of the major challenges is to provide optimum experience via embedded systems placed at commercial areas as those systems possess limited computational power. Another challenge was to manage synchronous data streaming and updating across all platforms and minimize/ neglect system lag.

They wanted an attractive and engaging betting experience in a mobile application that would encourage users to place bets right from their smartphones and tablets. The key difficulty was maintaining uniformity of experience and data synchronization between mobile apps and web view.

Ageas
View Portfolio
Ageas
  • Ageas screenshot 1
$500000+
100 weeks
Insurance

Ageas Insurance wanted INT to build an intuitive, responsive and automated core Insurance Management Solution. Additionally, they wanted to provide their partners, agent and customers superiors experience in their customer journey on the platform with automated workflow, self-service capabilities, transaction and data security.

Previously Ageas used to sell most of its policies through agents and with the new age digital world, customers wanted to interact directly with their service providers. Additionally Ageas’s parters and agents wanted to possess better control for their client data management. Furthermore, Ageas wanted to update its core system by eliminating redundant platforms and processes by integrating flexible platforms.

They wanted an automated policy management platform with policy administration, policy management, claim management and channel management. Additionally, they wanted to establish a direct channel contact with their partners, brokers and customers via an intuitive, secure and self-service platform.

IndusInd bank
View Portfolio
IndusInd bank
  • IndusInd bank screenshot 1
$100001 to $500000
100 weeks
Banking

IndusInd bank wanted to transition from a complicated and paper-based credit lending process to a digitally advanced credit lending platform for their pre-approved customers. Ease of use, seamless navigation and robust security are the mandatory criteria for the credit processing platform.

Furthermore, IndusInd observed their loan approval and processing system requires significant time in operational activity completion and is quite complex. There exist multiple numbers of handoffs and stakeholder involvement along the line of the entire loan processing customer journey. They wanted to minimize the lead time from loan origination to disbursement with an automated loan processing system.

They wanted to offer a holistic platform to buy and sell foreign exchange, convert currency, perform outward remittances, and multi-currency Forex cards as well to cater to customers' growing banking needs.

Tesco Bank
View Portfolio
Tesco Bank
  • Tesco Bank screenshot 1
$100001 to $500000
100 weeks
Banking

Tesco Bank wanted a web application that was focused on end customers, limiting the project to a B2C model. Tesco Bank wanted to build an effective platform that would help consumers to purchase travel policies without worrying about availability on desktops and laptops, documentations, verifications, calculations etc. In short, Tesco wanted all these features on a web application that could also be used on a mobile platform.

In order to elevate customer service and optimise cost, TESCO approached INT to create an intuitive mobile platform. The idea was to create an ecosystem them and their white-label insurance partner track all insurance-related queries on the go.

SBI General
View Portfolio
SBI General
  • SBI General screenshot 1
  • SBI General screenshot 2
$10001 to $50000
12 weeks
Insurance

SBI GENERAL wanted an interactive and intuitive customer engagement web platform to improve customer experience, elevate its brand image, and stay relevant to current market dynamics dominated by digital transformation.

The existing legacy platform could not automate and required an agent’s focus on relatively simpler workflows like providing detailed product details rather than supporting complex workflow involving multiple interactions and stakeholder involvement.

They also wanted to compete with the new-age platforms digitally by enhancing their reach with an online presence for long term gains.

Somax
View Portfolio
Somax
  • Somax screenshot 1
$100001 to $500000
100 weeks
Information Technology

SOMAX wanted an application that was a substantial shift from its legacy desktop asset management system which was neither scalable nor portable.

The system provided no real-time reports, was not easy to maintain, possessed no advanced features and was not easy to distribute. 

They wanted to use IoT based devices to deliver their asset management solutions to manufacturers and factories. This would enable the latter to minimize breakdowns and help them to take corrective actions.

CIPLA
View Portfolio
CIPLA
  • CIPLA screenshot 1
  • CIPLA screenshot 2
$100001 to $500000
100 weeks
Healthcare & Medical

A full suite of digital solutions was offered to CIPLA in the form of a progressive web platform, a mobile interface that helped medical practitioner with the relevant article.

INT provided the following solutions for Cipla Limited –

  • The corporate website cipla.com
  • The knowledge-based website ciplamed.com
  • iOS and Android native mobile apps
  • A flexi-hiring model where, instead of assigning separate projects to separate departments, Cipla can choose a quota of hours, thereby cutting costs and increasing turnaround time on the projects.
Konvergence
View Portfolio
Konvergence
  • Konvergence screenshot 1
  • Konvergence screenshot 2
  • Konvergence screenshot 3
$100001 to $500000
100 weeks
Retail

INT re-engineered and redesigned KWallet to provide more self-service opportunities, easy checkout, real-time & relevant promotions and tailored rewards. But the real uniqueness is the mobile payment. The app guarantees the simplicity of the shopping online and the security of a credit card transaction. For the retailer, it gives a one-to-one connection and rich data about shopping behaviour. KWallet gradually reduces the cost to provide the core components of the in-store shopping experience.

Guulpay
View Portfolio
Guulpay
  • Guulpay screenshot 1
  • Guulpay screenshot 2
$10001 to $50000
100 weeks
Financial & Payments

The Nordic countries have a highly developed banking system. They also have a very deep mobile device penetration within the population. 

A large section of foreign workers from the neighbouring European countries travels to the Nordic countries to work. Mobile wallets would enable these migrant workers to quickly make bill payments and money transfers using their smartphones. 

Unfortunately, there was no product in the market at the time that addressed foreign remittances, GDPR compliance and smooth UX. 

This market opportunity was addressed by INT. INT developed an Android and iOS app that made paying bills, receiving and sending money easily. Additionally, security measures and firewall protection were put into place so that the application was GDPR compliant. 

INT developed a web app for the client so that it could also receive and make payments on behalf of the customer. This becomes important when we consider cross-border payments. To tackle the same, INT implemented solutions such as TransferTo, HomeSend and Tink. 

Last but not least, INT developed a web-based stable admin panel to facilitate customer and staff management. 

In all, INT provided the following comprehensive solutions to the client – 

A mobile app on Android and iOS platforms that 

  • Receives, adds and sends money to and from the mobile wallet and bank account
  • Request money from customers
  • Send money to customers’ wallet
  • Automate money-recharge on the wallet
  • Raise complaints, view transaction history and manage account

 Web app for sub-agents and agents (staff) 

  • Manage customers’ wallets and accounts
  • Receive and send money on customers’ behalf in both overseas and domestic situations
  • Integration with TransferTo, HomeSend and Tink via APIs provided by the client 

Web-based admin panel 

  • Manage sub-agents, agents and customers
  • Manage complaint, cash-orders, auto-load and withdrawals
  • View audit trails and manage admin user roles
  • Fingerprint and Passcode validation
  • Check account balance before a transaction
Circus Master Revenge
View Portfolio
Circus Master Revenge
  • Circus Master Revenge screenshot 1
  • Circus Master Revenge screenshot 2
$0 to $10000
12 weeks
Gaming

Mental Vision Games is the brainchild of visionary blind entrepreneur Joe Quirk. It creates video games, also known as Immersive Action Games, for visually impaired individuals.

Joe sought to exploit both these opportunities. With the help of INT, he planned to build a video game for the blind that would leave Audio Defense far behind. He also wanted to make sure that it could be released on the Apple App Store.

Problem Statement

Audio Defence is one of the most famous immersive action games in history. Immersive action games refer to video games that are specifically designed for the visually impaired community.

Mental Vision Games approached INT with an idea to create a video game for the visually impaired that would also be mobile-friendly. 

Unfortunately, at that time, very few companies were in the business of developing video games for the visually impaired.

In such a market, INT offered to build an immersive game for scratch. Furthermore, it guaranteed to MVG that it would deliver a game that would be free of all glitches.

Business Solution

INT created the game engine from scratch. The setting was a circus – not the typical kind of game settings that you are looking for. Most video games go a safe and conventional way such as zombies, etc.

Together, Mental Vision games and INT developed a game that was not just meant for the visually challenged. It was also designed keeping in mind the hearing impaired and those who cannot get up from their seats. The idea was that as long as you had hands, you could play this game.

According to Joe, even people with vision would be able to enjoy the game if they pretend to be blind by closing their eyes.

As a business model, Joe Quirk had a similar idea as the creators of Audio Defence to monetise the app. Initially, the app could be purchased for a few dollars. Afterwards, users are encouraged to avail in-app purchases.

Lyca Mobile
View Portfolio
Lyca Mobile
  • Lyca Mobile screenshot 1
  • Lyca Mobile screenshot 2
  • Lyca Mobile screenshot 3
$50001 to $100000
72 weeks
Telecommunication

INT set up a dedicated team of integration and management service experts to ensure Lyca’s user base is offered with streamline support services and the client meets their service level agreement in an efficient and timely manner.

INT continues to provide unflinching L2/L3 level support and handles the entire spectrum of their managed service operation: issue creation, issue validation, issue resolution and closure.

Additionally, INT optimizes client’s cost by providing support service to their data centres and cloud infrastructure. Platform virtualization and cloud computing support are provided to ensure more responsiveness, agility and profitability. INT is lyca’s technology and integration partner for their continuous and streamlined technology and operational support success.

ShareKhan
View Portfolio
ShareKhan
  • ShareKhan screenshot 1
  • ShareKhan screenshot 2
  • ShareKhan screenshot 3
$10001 to $50000
64 weeks
Financial & Payments

Sharekhan's new management started to feel that the existing website was neither mobile friendly nor was the technology used to build it contemporary. They sought Indus Net Technologies' help to revamp the portal and ready it for tomorrow. Redesigning a website is more of a business requirement than a luxury. As most websites were built a few years ago or during the 2000s, it is important to redesign them to suit today's and tomorrow's needs and expectations. Indus Net Technologies used AngularJS framework to build pages in HTML, and revamp the existing website. 

Many web apps today use AngularJS. This structural framework for dynamic pages allows HTML to be the template language while keeping an application minimalist and clean. The framework reduces code work and is the perfect choice for revamping a website in a short duration of time. If one is building a client-side of a web app, AngularJS takes care of DOM, AJAX, etc and even helps you structure it all properly. 

Using AngularJS framework helped to redesign the projects quickly, build pages and adopt design recommendations made by Sharekhan's representatives. Quickly redesigning the website will help Sharekhan to focus on its core business activities, which is to get people to buy shares on its website.

Indus Net Technologies Reviews

5.0 5 Reviews
  • All Services
  • Mobile App Development
  • Digital Marketing
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Sara Habza

INT. is a true saviour for us

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I am really happy with Indus Net Technologies because the company is totally genuine and shows the genuine properties to the people who are in search of buying a home and I am really satisfied with INT. Those agents who are using INT. his money, time and many things are saved. And clients time are also saved and they are getting very much good properties on the site to search. Team INT. are very much helpful in coordinating with the issues and taking care about the account.

What service was provided as part of the project?

Digital Marketing

DSMS India

Happy to work with INT.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

It is nice to work with Indus Net Technologies.. they are prompt with their actions and can touch the right nerves at the right time.

What service was provided as part of the project?

Digital Marketing

Rajat Homes

Getting business in this covid 19 pandemic

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

Review Summary

Thanks Indus Net Technologies for your service. we sold 2 flats during this pandemic situation from your digital campaigns.

What service was provided as part of the project?

Mobile App Development

What is it about the company that you appreciate the most?

Timely delivery

Jamila altawil

Great team with excellent skills to put your thoughts in a real project

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

In Progress

Review Summary

Great team, bringing our dream to life. Prompt in time , hard working team , creative, great working with them

What was the project name that you have worked with Indus Net Technologies?

Excellent

What service was provided as part of the project?

Mobile App Development

Nduka Udeh

Number 1 Choice For All IT Services - Web, App, SEO, Marketing

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

Review Summary

Have been with IndusNet for a while and have spent well over $100,000 in projects with them. Have been very satisfied all the way. They have a system where you are assigned to a Project Co-ordinator whose role is make sure you as the customer is totally satisfied with the work been done by the developers. Its like having a second eye into your projects.

Will recommend them for your IT projects, irrespective of the size.

What service was provided as part of the project?

Software Development, App Designing (UI/UX)

What is it about the company that you appreciate the most?

Their project support is excellent. Its like having a second eye internally looking into your project from a customer point of view. After close to 2 years of various projects, l have found the company to rely on always.

What was it about the company that you didn't like which they should do better?

Their network administration support needs some improvement. I think they are overloaded in that regard and need to hire more network adminstrator staffs.

Resources

Leaving The Office Behind : The New Normal
View eBook
12 Pointer Action Plan Before, During And After Covid-19
View eBook
Comparison of Mobile Applications of Top Indian Banks
View eBook