INTERSOG

Cost-effective premium digital solutions

5.00/5 (1 Reviews)
Founded in 2005 and headquartered in Chicago's iconic Willis Tower, we're a global mobile app development company of 150+ people in multiple locations. Intersog Inc. is an international provider of custom software development specializing in full-service, end-to-end ...
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$50 - $99/hr
50 - 249
2005
United States, Ukraine
INTERSOG
Cost-effective premium digital solutions
5.00/5 (1 Reviews)
Client Reviews
Reviewed on 10/11/15 by Jack Turner
Role: Founder & President at Ski Nation

The client belongs to skiing industry and is a ski team member. With Ski Nation, the client aims to offer a solution that can help skiers all across US & Canada. Intersog is selected to provide mobile application development services for both Android and iOS platforms.

The client is very satisfied with the services of Intersog and praised them for their project quality and strong technical knowledge. The client highly recommends them to colleagues.

Rating breakdown
Quality
Reliability
Ability
Overall
Other details
Services:
Mobile App Development
Project Budget:
$10001 to $50000
Project Duration:
48 Weeks
Project Status:
Completed
Executive Interview
Viktor Bogdanov
Viktor Bogdanov
Head, Marketing & PR, INTERSOG

We’re Intersog, an international provider of custom software development specialized in the delivery of full-cycle, end-to-end solutions for Enterprise, IoT, eHealthcare, Big Data and Smart Tech. Headquartered in Chicago’s iconic Willis Tower, we’re a company of 120+ specialists with 2 R&D Centers in Ukraine, Europe’s leading IT outsourcing hub.

My current job role is Head of Marketing and PR; in particular, my responsibilities lie in corporate marketing strategy development and implementation in the U.S. and EU markets, cross- border team management, budgets, results benchmarking and reporting to our VP Marketing.

Read Full Interview
Research Rank
Reviews
Portfolio
Market Penetration
Experience
IoT Development
UI/ UX
50/60
8.50
8.50
8.50
8.00
8.40
8.45
Reviews
Portfolio
Market Penetration
Experience
App Development
App Design
56/60
9.00
9.45
9.40
9.60
9.48
9.40
Services

Our services include, but are not limited to: 

- Mobile Application Development 

Intersog’s custom built iOS and Android apps will add merit to your business. We provide full-cycle mobile project development from ideation, business concept and mobile strategy to app store release of a fully-functional application. We also provide value-added services such as mobile gamification, app evolution, graphics design, and others. 

- Software Development Team 

Intersog has the ability to offer on-site or off-site software development resources that allow you to establish your own Dedicated Agile Team(s) fast and with no HR, administrative and accounting hassle. Since 2005, we have been helping clients establish such collaborative teams and have refined the offering to be as transparent, sustainable and simple as possible. 


- Software Development Advisory 

In a face-to-face meeting aka Intersog Workshop (IW), we discuss your business mobile goals and strategies onsite or offsite. Our business analysts and project managers sit together with your product owner / project stakeholders to define the right mobile strategy for your business, technologies and tools needed for your software dev project, app monetization options and other elements of your project development. 

Visit our website at www.intersog.com for more services and solutions we provide!

Focus
Service Focus
Question & Answer
Intercom and Drift are both customer messaging platforms utilized by the organizations to make their business easier by directly getting in touch with their customers. Both of these solutions are conversational marketing and sales platforms. To know how Intercom is better than Drift, let us first understand how both these platforms function and what are the factors that make them unique.    What is Intercom?  Intercom is one of the largest customer messaging platforms since its establishment in 2011. Intercom offers businesses with the tools and techniques they need to recast their sales and customer support. This tool provides services into three individual unique solutions: Messages, Inbox, and Knowledgebase. Moreover, it allows users to utilize the facilities by individually subscribing to one, two, or even all three offerings to build their customized platform.  What is Drift?  Drift gives a tough competition to the advanced messaging platform Intercom, and it was established just a few years after Intercom, in 2014. Similar to Intercom, Drift is also a customer messaging platform that offers your business a new means to connect with customers and drives potential sales to their client’s business.  Intercom Over Drift  Given the experience of being in Chat industry, Intercom offers a good number of advantages over Drift. Let’s have a look:  1) Services and Solutions:  The significant difference between both of these tools lies in the way their solutions are tiered, priced, and offered. Intercom offers three autonomous services that companies can select and choose between; on the other hand, Drift only offers its complete platform as a single, integrated platform.  Operating as an entire single platform, Drift only charges users once for providing them with a whole set of solutions for their entire platform. This can be a disadvantage for some customers at times, as they may require only a single service or a set of two, but they need to purchase an entire package of services that may not even be required by them.  2) Products Offered  Intercom’s services are not only limited to just messenger, but it also offers a Team Inbox to help your company manage conversations from different leads from a single location. Intercom provides a knowledge-based solution enabling your business to support customers with a customer-operated database of tutorials, manuals, and FAQs.  While Drift’s solution is comparable to the Messages and Inbox offerings from Intercom, it lacks an equivalent knowledge-based solution.  Though both providers offer a very comparable platform, they are served in vastly different ways. Further simplifying, Drift offers similar functionality but doesn’t separate its features into different solutions. This feature may seem a bit complicated to some users, as managing multiple products can get confusing at times. On the other hand with Intercom, you can manually select the solution you desire to have for your business.  3) Cost Estimation and Features  Intercom offers a bit different pricing, the cost of the services is estimated based on the total number of monthly active users of your website or app and further broken down into an Essential or a Pro plan. The Pro plan accommodates more features, comprising of smart campaigns, A/B testing, integrations like Salesforce, and much more. Cost estimation through Drift is carried out in a straight forward scheme, with the elevated plans of offering your business more users and features. Drift offers two different pricing structures: Drift for Teams and Drift for Enterprise. The point of difference here is that Drift places limitations on both Seats included as well as Active Users but does not separate these as Intercom does.   Further elaborating on this statement, if you only need two seats, but require over 100 active contacts, you will be compelled to pay for a more expensive plan.  Intercom allows a tailored approach to their pricing structure. Users can select between two distinct feature sets, as well as the number of users/seats required, that offers a new level of fine-tuning.   4) Integrations  Integrations are the most critical aspect of any business solution that can make or break a service provider in a head to head comparison. Integrations connect multiple platforms to provide the best support possible in customer service, sales, and lead capture.  Integrations are just as critical with Intercom and Drift since these platforms are about revolutionizing how your business engages with clients and potential leads, they must integrate with the other tools your company is employing to capture leads and improve service.  Intercom’s list of 60 integrations includes the standard CRM integrations like Salesforce and Zendesk. It also provides some other impressive combinations, including social media, WordPress, collaborative tools like HipChat, Slack, and Microsoft Teams, along with Automation integrations like Automate.io and much more.  Drift’s integration list is roughly 28, which does not allow it to include some of the more critical integrations, including established CRMs like Salesforce and Zendesk, as well as Go CRM and Desk.com.  Hence it can be concluded that Intercom offers way better integrations, as Drift does consist of the crucial combinations, and on the other hand, Intercom’s selection goes above and beyond.  4) Support Options  Customer service and support is an incredibly vital aspect of the services provided by the support platforms. Both Intercom and Drift make it possible to engage in a live chat with representatives right on their website along with Online Manuals, Tutorials, and FAQs for users to solve issues by themselves.  Both the providers also comprise of an Online Status page, which enables users to check the contemporary status of all services from each provider. These services include time taken since the services are up, issues with services, API response times, and more.   The points mentioned above clearly signify that it is a close comparison between Intercom and Drift as both providers offer the same services. Intercom wins out by a hair here as Drift does not provide email support to its clients. 5) Mobile Apps  In today’s time, mobile apps are a prerequisite for any cloud-based service provider. The same rings true for both providers Intercom and Drift, as both offer the facility of a mobile app for your business to utilize the platforms on-the-go.  One of the significant points of difference between both the providers is that through the Drift states platform, you can send in-app messages, but Intercom explains how you can integrate the platform directly to your mobile app. This feature provides a secure cellular DNA for the solution. Intercom also offers robust functionality, with access to the entire Team Inbox. Conclusion:  All the points mentioned above justify the fact that Intercom is better than Drift.   Intercom is a solution that can be customized in multiple ways to fit your business requirements by offering a wide range of pricing and plan options. Intercom also enables your business to purchase, one, two or all three of their products to create your unique platform.  Intercom’s mobile app and integration are great for a business that strongly emphasizes on mobile presence.  Intercom is the best choice with its extensive list of existing integrations if your business consists of absolutely critical integrations. 
Intercom and Drift are both customer messaging platforms utilized by the organizations to make their business easier by directly getting in touch with their customers. Both of these solutions are conversational marketing and sales platforms. To know how Intercom is better than Drift, let us first understand how both these platforms function and what are the factors that make them unique.    What is Intercom?  Intercom is one of the largest customer messaging platforms since its establishment in 2011. Intercom offers businesses with the tools and techniques they need to recast their sales and customer support. This tool provides services into three individual unique solutions: Messages, Inbox, and Knowledgebase. Moreover, it allows users to utilize the facilities by individually subscribing to one, two, or even all three offerings to build their customized platform.  What is Drift?  Drift gives a tough competition to the advanced messaging platform Intercom, and it was established just a few years after Intercom, in 2014. Similar to Intercom, Drift is also a customer messaging platform that offers your business a new means to connect with customers and drives potential sales to their client’s business.  Intercom Over Drift  Given the experience of being in Chat industry, Intercom offers a good number of advantages over Drift. Let’s have a look:  1) Services and Solutions:  The significant difference between both of these tools lies in the way their solutions are tiered, priced, and offered. Intercom offers three autonomous services that companies can select and choose between; on the other hand, Drift only offers its complete platform as a single, integrated platform.  Operating as an entire single platform, Drift only charges users once for providing them with a whole set of solutions for their entire platform. This can be a disadvantage for some customers at times, as they may require only a single service or a set of two, but they need to purchase an entire package of services that may not even be required by them.  2) Products Offered  Intercom’s services are not only limited to just messenger, but it also offers a Team Inbox to help your company manage conversations from different leads from a single location. Intercom provides a knowledge-based solution enabling your business to support customers with a customer-operated database of tutorials, manuals, and FAQs.  While Drift’s solution is comparable to the Messages and Inbox offerings from Intercom, it lacks an equivalent knowledge-based solution.  Though both providers offer a very comparable platform, they are served in vastly different ways. Further simplifying, Drift offers similar functionality but doesn’t separate its features into different solutions. This feature may seem a bit complicated to some users, as managing multiple products can get confusing at times. On the other hand with Intercom, you can manually select the solution you desire to have for your business.  3) Cost Estimation and Features  Intercom offers a bit different pricing, the cost of the services is estimated based on the total number of monthly active users of your website or app and further broken down into an Essential or a Pro plan. The Pro plan accommodates more features, comprising of smart campaigns, A/B testing, integrations like Salesforce, and much more. Cost estimation through Drift is carried out in a straight forward scheme, with the elevated plans of offering your business more users and features. Drift offers two different pricing structures: Drift for Teams and Drift for Enterprise. The point of difference here is that Drift places limitations on both Seats included as well as Active Users but does not separate these as Intercom does.   Further elaborating on this statement, if you only need two seats, but require over 100 active contacts, you will be compelled to pay for a more expensive plan.  Intercom allows a tailored approach to their pricing structure. Users can select between two distinct feature sets, as well as the number of users/seats required, that offers a new level of fine-tuning.   4) Integrations  Integrations are the most critical aspect of any business solution that can make or break a service provider in a head to head comparison. Integrations connect multiple platforms to provide the best support possible in customer service, sales, and lead capture.  Integrations are just as critical with Intercom and Drift since these platforms are about revolutionizing how your business engages with clients and potential leads, they must integrate with the other tools your company is employing to capture leads and improve service.  Intercom’s list of 60 integrations includes the standard CRM integrations like Salesforce and Zendesk. It also provides some other impressive combinations, including social media, WordPress, collaborative tools like HipChat, Slack, and Microsoft Teams, along with Automation integrations like Automate.io and much more.  Drift’s integration list is roughly 28, which does not allow it to include some of the more critical integrations, including established CRMs like Salesforce and Zendesk, as well as Go CRM and Desk.com.  Hence it can be concluded that Intercom offers way better integrations, as Drift does consist of the crucial combinations, and on the other hand, Intercom’s selection goes above and beyond.  4) Support Options  Customer service and support is an incredibly vital aspect of the services provided by the support platforms. Both Intercom and Drift make it possible to engage in a live chat with representatives right on their website along with Online Manuals, Tutorials, and FAQs for users to solve issues by themselves.  Both the providers also comprise of an Online Status page, which enables users to check the contemporary status of all services from each provider. These services include time taken since the services are up, issues with services, API response times, and more.   The points mentioned above clearly signify that it is a close comparison between Intercom and Drift as both providers offer the same services. Intercom wins out by a hair here as Drift does not provide email support to its clients. 5) Mobile Apps  In today’s time, mobile apps are a prerequisite for any cloud-based service provider. The same rings true for both providers Intercom and Drift, as both offer the facility of a mobile app for your business to utilize the platforms on-the-go.  One of the significant points of difference between both the providers is that through the Drift states platform, you can send in-app messages, but Intercom explains how you can integrate the platform directly to your mobile app. This feature provides a secure cellular DNA for the solution. Intercom also offers robust functionality, with access to the entire Team Inbox. Conclusion:  All the points mentioned above justify the fact that Intercom is better than Drift.   Intercom is a solution that can be customized in multiple ways to fit your business requirements by offering a wide range of pricing and plan options. Intercom also enables your business to purchase, one, two or all three of their products to create your unique platform.  Intercom’s mobile app and integration are great for a business that strongly emphasizes on mobile presence.  Intercom is the best choice with its extensive list of existing integrations if your business consists of absolutely critical integrations. 

Intercom and Drift are both customer messaging platforms utilized by the organizations to make their business easier by directly getting in touch with their customers. Both of these solutions are conversational marketing and sales platforms. To know how Intercom is better than Drift, let us first understand how both these platforms function and what are the factors that make them unique. 

 

What is Intercom? 

Intercom is one of the largest customer messaging platforms since its establishment in 2011. Intercom offers businesses with the tools and techniques they need to recast their sales and customer support. This tool provides services into three individual unique solutions: Messages, Inbox, and Knowledgebase. Moreover, it allows users to utilize the facilities by individually subscribing to one, two, or even all three offerings to build their customized platform. 

What is Drift? 

Drift gives a tough competition to the advanced messaging platform Intercom, and it was established just a few years after Intercom, in 2014. Similar to Intercom, Drift is also a customer messaging platform that offers your business a new means to connect with customers and drives potential sales to their client’s business. 

Intercom Over Drift 

Given the experience of being in Chat industry, Intercom offers a good number of advantages over Drift. Let’s have a look: 

1) Services and Solutions: 

The significant difference between both of these tools lies in the way their solutions are tiered, priced, and offered. Intercom offers three autonomous services that companies can select and choose between; on the other hand, Drift only offers its complete platform as a single, integrated platform. 

Operating as an entire single platform, Drift only charges users once for providing them with a whole set of solutions for their entire platform. This can be a disadvantage for some customers at times, as they may require only a single service or a set of two, but they need to purchase an entire package of services that may not even be required by them. 

2) Products Offered 

Intercom’s services are not only limited to just messenger, but it also offers a Team Inbox to help your company manage conversations from different leads from a single location. Intercom provides a knowledge-based solution enabling your business to support customers with a customer-operated database of tutorials, manuals, and FAQs. 

While Drift’s solution is comparable to the Messages and Inbox offerings from Intercom, it lacks an equivalent knowledge-based solution. 

Though both providers offer a very comparable platform, they are served in vastly different ways. Further simplifying, Drift offers similar functionality but doesn’t separate its features into different solutions. This feature may seem a bit complicated to some users, as managing multiple products can get confusing at times. On the other hand with Intercom, you can manually select the solution you desire to have for your business. 

3) Cost Estimation and Features 

Intercom offers a bit different pricing, the cost of the services is estimated based on the total number of monthly active users of your website or app and further broken down into an Essential or a Pro plan. The Pro plan accommodates more features, comprising of smart campaigns, A/B testing, integrations like Salesforce, and much more. Cost estimation through Drift is carried out in a straight forward scheme, with the elevated plans of offering your business more users and features. Drift offers two different pricing structures: Drift for Teams and Drift for Enterprise. The point of difference here is that Drift places limitations on both Seats included as well as Active Users but does not separate these as Intercom does.  

  • Further elaborating on this statement, if you only need two seats, but require over 100 active contacts, you will be compelled to pay for a more expensive plan. 
  • Intercom allows a tailored approach to their pricing structure. Users can select between two distinct feature sets, as well as the number of users/seats required, that offers a new level of fine-tuning.  

4) Integrations 

Integrations are the most critical aspect of any business solution that can make or break a service provider in a head to head comparison. Integrations connect multiple platforms to provide the best support possible in customer service, sales, and lead capture. 

Integrations are just as critical with Intercom and Drift since these platforms are about revolutionizing how your business engages with clients and potential leads, they must integrate with the other tools your company is employing to capture leads and improve service. 

Intercom’s list of 60 integrations includes the standard CRM integrations like Salesforce and Zendesk. It also provides some other impressive combinations, including social media, WordPress, collaborative tools like HipChat, Slack, and Microsoft Teams, along with Automation integrations like Automate.io and much more. 

Drift’s integration list is roughly 28, which does not allow it to include some of the more critical integrations, including established CRMs like Salesforce and Zendesk, as well as Go CRM and Desk.com. 

Hence it can be concluded that Intercom offers way better integrations, as Drift does consist of the crucial combinations, and on the other hand, Intercom’s selection goes above and beyond. 

4) Support Options 

Customer service and support is an incredibly vital aspect of the services provided by the support platforms. Both Intercom and Drift make it possible to engage in a live chat with representatives right on their website along with Online Manuals, Tutorials, and FAQs for users to solve issues by themselves. 

Both the providers also comprise of an Online Status page, which enables users to check the contemporary status of all services from each provider. These services include time taken since the services are up, issues with services, API response times, and more.  

The points mentioned above clearly signify that it is a close comparison between Intercom and Drift as both providers offer the same services. Intercom wins out by a hair here as Drift does not provide email support to its clients.

5) Mobile Apps 

In today’s time, mobile apps are a prerequisite for any cloud-based service provider. The same rings true for both providers Intercom and Drift, as both offer the facility of a mobile app for your business to utilize the platforms on-the-go. 

One of the significant points of difference between both the providers is that through the Drift states platform, you can send in-app messages, but Intercom explains how you can integrate the platform directly to your mobile app. This feature provides a secure cellular DNA for the solution. Intercom also offers robust functionality, with access to the entire Team Inbox.

Conclusion: 

All the points mentioned above justify the fact that Intercom is better than Drift.  

  • Intercom is a solution that can be customized in multiple ways to fit your business requirements by offering a wide range of pricing and plan options. Intercom also enables your business to purchase, one, two or all three of their products to create your unique platform. 
  • Intercom’s mobile app and integration are great for a business that strongly emphasizes on mobile presence. 
  • Intercom is the best choice with its extensive list of existing integrations if your business consists of absolutely critical integrations.
     
Contact information
mx
INTERSOG
Av Adolfo López Mateos Nte 95, Italia Providencia, Guadalajara, Jalisco 44648
Mexico
52 3346240075
us
INTERSOG
220 N.Green Street, 2nd floor, Chicago, Illinois 60607
United States
+1 773 305 0885
ua
INTERSOG
31 Peremohy Ave, Kiev, Kiev 03055
Ukraine
+38 044 361 1995
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