Trust, Safety and Governance for Online Communities at Scale
Overview
Island23 is a UK-based trust, safety and governance advisory supporting digital platforms, online communities and technology organisations navigating increasingly complex operational and ecosystem challenges.
We work across areas including trust & safety operations, platform governance, online safety, moderation strategy, digital risk, community operations and AI governance readiness. Our real-world experience spans platform-scale online communities, public-interest ecosystems and global digital environments developed over several decades of operational work.
Island23 combines operational realism with human-centred governance thinking, helping organisations develop safer, healthier and more resilient digital ecosystems. Our experience includes work connected to Meta/Facebook, Airbnb, MoneySavingExpert.com, the NHS and a range of technology, community and public-interest organisations.
Island23 has been recognised within the UK safety tech ecosystem, including appearing in UK government safety technology sector analysis and the Department for International Trade’s Safety Tech Providers Directory. We are also an Associate Member of OSTIA.
What clients say
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“Exceptional”
Island23 Limited's work was excellent across the board, They demonstrated strong expertise in community strategy and delivered everything we needed for the forum code of conduct and UGC creation rules review.
Focus
How the team's effort is distributed across services.
The Positioning
The stack the team uses to move faster.
Where their work concentrates - by industry, budget, and timeline.
Where we are
Offices where Island23 Limited operates.
