Kaizen Learning Services

Kaizen Learning Services is a bilingual (English and Spanish) instructional design and eLearning studio that helps HR, L&D and operations leaders turn training into business results. We design and build interactive online courses, onboarding and compliance programs, safety training, software adoption training and certification paths, and we set up and manage the LMS that delivers them, including TalentLMS, Moodle, Docebo, LearnWorlds, Absorb and more.

Our approach starts with the business number you want to move, such as faster ramp-up, fewer errors or fewer incidents, and works backwards to practice-based learning: real scenarios, decisions, storytelling and game mechanics, built on ADDIE and Kirkpatrick.

For a travel company, we built a tiered agent certification with on-the-job checkpoints and a trainer program, cutting time to competency from about a year to about three months. For a manufacturer, we turned quality and safety training into interactive courses that teams finished in weeks instead of months.

With 160+ projects delivered and 99% trainee satisfaction, we work with clients in the US, Canada, the UK, Australia, Spain and the Dominican Republic.