KenCall

First Call for Outsourcing

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KenCall is Kenya’s largest contact center operating globally and providing call center and Business Process Outsourcing (BPO) services to organizations worldwide.

KenCall offers unrivalled experience in customer care, telesales, technical support, customer acquisition, web chat services and BPO. Its business is built upon world-class technology infrastructure and operations.

Providing clients with world class operations, KenCall focuses on developing high skilled employees with an in-depth understanding of client business, products and services.

Its quality assurance processes and intensive training ensures its services meet and exceed client expectations. Its detailed documentation illustrating every procedure within KenCall ensures we can provide consistent and reliable procedures and deliver exceptional customer interactions every time

$25 - $49/hr
50 - 249
2004
Locations
Kenya
Sameer Industrial Park Mombasa Roa, Nairobi, Nairobi 27507

Focus Areas

Service Focus

80%
20%
  • BPO Services
  • Business Services

Client Focus

34%
33%
33%
  • Large Business
  • Medium Business
  • Small Business

Industry Focus

10%
9%
9%
9%
9%
9%
9%
9%
9%
9%
9%
  • Other Industries
  • Advertising & Marketing
  • Government

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