
KenCall
First Call for Outsourcing
KenCall is Kenya’s largest contact center operating globally and providing call center and Business Process Outsourcing (BPO) services to organizations worldwide.
KenCall offers unrivalled experience in customer care, telesales, technical support, customer acquisition, web chat services and BPO. Its business is built upon world-class technology infrastructure and operations.
Providing clients with world class operations, KenCall focuses on developing high skilled employees with an in-depth understanding of client business, products and services.
Its quality assurance processes and intensive training ensures its services meet and exceed client expectations. Its detailed documentation illustrating every procedure within KenCall ensures we can provide consistent and reliable procedures and deliver exceptional customer interactions every time
Service Focus
- Customer Service - 25%
- Medical Billing - 25%
- Technical Support - 25%
- Call Center Services - 25%
- Inbound - 50%
- Outbound - 50%
Industry Focus
- Other Industries - 10%
- Advertising & Marketing - 9%
- Government - 9%
- Healthcare & Medical - 9%
- Information Technology - 9%
- Telecommunication - 9%
- NGOs - 9%
- Retail - 9%
- Banking - 9%
- Insurance - 9%
- Industrial - 9%
Client Focus
Detailed Reviews of KenCall
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