Sebastian Wijk
Posted on May 20, 2021
Kilowott
13 Reviews
Verified
Impactful Results Across Every Digital Touchpoint
We at Kilowott transform complex challenges into seamless digital solutions, helping companies achieve impactful results across all digital touchpoints.
We implement goal-oriented disruption by combining strategic vision, product innovation and design, emerging technologies and superior digital marketing.
Simply put we are a "Digital strategy, Design and Development Agency"
Kilowott is an experienced team of designers, technologists, developers and brand experts working in tandem. We create digital interfaces such as websites, applications and portals that help businesses create powerful user experiences.
Kilowott has also partnered with some amazing brands and F500 companies helping them grow and cement connections with their customers, and convert clicks to customers. We have operations in North America, Norway, Denmark, Holland and India, and have engaged with 2000+ projects globally and counting.
At Kilowott, we strive for excellence in everything we do, driven by our commitment to innovation, customer focus, and responsible communication, ensuring we consistently deliver outstanding & impactful solutions.
India
Lane 4, Nova Cidade Enclave, Porvorim ,
Goa,
Goa
403521
+917507692848
Norway
Haugstentunet 16, Viken Fredrikstad ,
Oslo
1607
+4746383473
Germany
Bei der Porzellanmanufaktur 12, Schorndorf ,
Schorndorf,
Baden-Wurttemberg
73614
Netherlands
Deventerstraat 184, CG Apeldoorn,
Apeldoorn,
Gelderland
7321
+31 6 19 825 457
$50 - $99/hr
50 - 249
2017
Service Focus
Focus of Mobile App Development
- iOS - iPhone - 30%
- Android - 30%
- Enterprise Apps - 20%
- Web Apps - 20%
Industry Focus
- Retail - 20%
- Business Services - 15%
- Consumer Products - 15%
- Financial & Payments - 10%
- Information Technology - 10%
- Media - 10%
- Travel & Lifestyle - 10%
- Enterprise - 10%
Client Focus
60% Medium Business
40% Small Business
Review Analytics of Kilowott
- 13
- Total Reviews
- 5.0/5
- Overall Rating
- 0
- Recent Reviews
What Users Say
Knowledgeable, trustworthy and quality driven
Sebastian Wijk
A team who's very professional when it comes to creating new and exciting work that inspires people
Ray Yang , Co-Founder at at Moti Media 飛晨媒體
Responsible, competent with quality in focus
Karel Boek , CEO at at Raskenlund
Customer Experience Driven!
Danira Vaz
No matter how complex a problem. They can solve it.
Andrew Lewis
What Users Like The Most
- We have worked with several organisation, but what Ninestack set apart is the communication and the quality. The are very updated with Latest technology and always come up with really good ideas and suggestions!
- They are incredibly pleasant to work with, and always have creative solutions to offer for seemingly difficult problems.
- The team is really fast, experienced and extremely professional.
What Users Like The Least
- All the roadblocks were met with effective solutions. No hurdle was too great.
- Any problems we've had, they've worked hard to fix so that they never happen again. Website being down, problems with integrations...these sort of things happen, but with Ninestack they only happen once.
Detailed Reviews of Kilowott
13 Reviews
- All Services
- Mobile App Development
- Web Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Ray Yang, Co-Founder at at Moti Media 飛晨媒體
Posted on Sep 30, 2021
A team who's very professional when it comes to creating new and exciting work that inspires people
Karel Boek, CEO at at Raskenlund
Posted on Nov 02, 2020
Responsible, competent with quality in focus
Danira Vaz
Posted on Oct 06, 2020
Customer Experience Driven!
Andrew Lewis
Posted on Sep 11, 2020
No matter how complex a problem. They can solve it.
James Sixsmith
Posted on Sep 11, 2020
Thank you Ninestack!
Jill Ferguson
Posted on Sep 11, 2020
Wonderfully Aligned and Committed
Jaap Beerends
Posted on Sep 09, 2020
Good cooperation and top quality!
Jade Nathan
Posted on Sep 08, 2020
Creativity and Innovation
Dr.Prof.Jan Baak
Posted on Oct 07, 2020
Quiet pleasant to work with and hardworking!
Joanna Pyres
Posted on Oct 07, 2020
Very supportive and responsive!
Andre Shackleton, Founder at Sha-An Training and Consultancy
Posted on Oct 15, 2020
Fantastic job done by Kilowott!!!
Josa Rudow at Hofgut Lilienhof
Posted on Dec 07, 2020
Communication was the best part!
Client Portfolio of Kilowott
Project Industry
- Real Estate - 25.0%
- Financial & Payments - 25.0%
- Healthcare & Medical - 25.0%
- Social - 25.0%
Major Industry Focus
Real Estate
Project Cost
- $100001 to $500000 - 50.0%
- $50001 to $100000 - 50.0%
Common Project Cost
$100001 to $500000
Project Timeline
- 1 to 25 Weeks - 100.0%
Project Timeline
1 to 25 Weeks
Portfolios: 4
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Executive Interview of Kilowott
Aaron Fernandez
CEO
Please introduce your company and give a brief about your role within the organization.
Kilowott is a technology service and consulting company. Our vision is to craft enduring digital user experiences using technology. These carefully crafted user experiences have a direct impact on customers’ business outcomes. The company is led by the core philosophy of the founders, ‘to offer cutting-edge digital solutions in a global marketplace to enhance digital customer experience.``
We are currently headquartered in Goa and operational across three continents. We have already clocked more than 2000 projects all over the world and worked with various Fortune 500 companies, Governments, International agencies and have a strong association with the Norwegian Diplomatic Mission in India.
We are currently headquartered in Goa and operational across three continents. We have already clocked more than 2000 projects all over the world and worked with various Fortune 500 companies, Governments, International agencies and have a strong association with the Norwegian Diplomatic Mission in India.
What is the story behind starting this company?
I found my first fortune and a sense of purpose too, in Goa. In 2002, I was on a summer break after completing my final year at high school and grabbed an offer from my father’s friend to distribute flyers along Goa’s gold coast – the Sinquerim-Baga beach stretch – to promote a restaurant. My first brush with entrepreneurship earned me 13 USD a week, good money for someone just out of high school. I roped in a friend into the venture because the beach stretch was a long one and I could do it with help. While the entrepreneur in me was still coming to the fore, back then, the word ‘company’ meant companionship and not a business enterprise; many of which I would come to start years later.
End of college and the salad days brought along new opportunities with the potential to broaden my professional horizon. I moved to Norway to work as a graphic designer, a new country, with new ways. I adapted to the new environment. Some years later, the media company I was employed with at the time, as part of my day job, had a large requirement of design and development chores. I stepped in and pitched them design services by outsourcing them from India, which was already a world-renowned BPO market. The media company agreed and became my first client. What followed was one of the most successful start-up stories Goa had witnessed.
We started with KodeWork, a website development firm that was born out of India’s city of dreams, Mumbai in 2014. Despite being a metropolitan city, establishing a dedicated team in Mumbai turned out to be a challenge due to several reasons. We then decided to move the entire team to Goa in 2015 and started afresh. It took a while to even out the transcontinental chinks. Work cultures in India and Norway were different, so were expectations in terms of quality and meeting deadlines. But over time, things fell in place.
In late 2020 the various companies established by me with my siblings Judah and Caleb were consolidated and brought under a single banner - Kilowott. The company today has partner deals in Norway, Holland, India, France, Switzerland, and the US.
In late 2020 the various companies established by me with my siblings Judah and Caleb were consolidated and brought under a single banner - Kilowott. The company today has partner deals in Norway, Holland, India, France, Switzerland, and the US.
What is your company’s business model– in-house team or third party vendors/ outsourcing?
I would say that we have a Hybrid model where we use our in-house capabilities to cater to the projects we take up. Our team consists of experienced developers, QA engineers, project managers, and business analysts who play a pivotal role. However that being said, since we are technologically expanding, we do have a few Technical Partners who support us with certain capabilities on a need-basis, if the project demands the same.
How does your company differentiate itself from the competition?
Kilowott’s USP lies in its consolidation of different services to create one single platform where the clients can access a set of complementary services that deliver comprehensive solutions to problems focused on customer acquisition, customer service and engagement, operational efficiency, and cross functional collaboration. Our portfolio of services complements each other in order to solve complex problems faced by enterprises.
Our competitive advantage is also our people and our culture. We are a team of problem solvers who always put the customer first. The way we measure success is through customer delight. That’s the primary parameter for us. Our impeccable insights are generated through a consultative approach and an in-depth understanding of core functions within SMEs and SMBs gives us the flexibility to have an industry-agnostic approach.
Our competitive advantage is also our people and our culture. We are a team of problem solvers who always put the customer first. The way we measure success is through customer delight. That’s the primary parameter for us. Our impeccable insights are generated through a consultative approach and an in-depth understanding of core functions within SMEs and SMBs gives us the flexibility to have an industry-agnostic approach.
- We have also invested in an innovation practice that researches and builds POCs/Prototypes to keep up with the trends in the industry and be relevant for our customers.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
As mentioned, we adopt an industry-agnostic approach. We strive to solve problems across functions like IT, HR, Procurement, Finance, Sales & Marketing, irrespective of which industry the organization belongs to. The centrepoint of all our solutions is to deliver the right ‘Human Experience’ - Customer Experience, Employee experience, or any other specific User Experience as desired.
We have worked with B2C companies the most with about 70% of projects belonging to this segment. Owing to our consultative approach and problem-solving methodology, we have customers coming back to us and continuing their association with us across multiple projects of theirs by availing various services across our portfolio.
We have worked with B2C companies the most with about 70% of projects belonging to this segment. Owing to our consultative approach and problem-solving methodology, we have customers coming back to us and continuing their association with us across multiple projects of theirs by availing various services across our portfolio.
Please share some of the services that you offer for which clients approach you the most for?
We started off by providing Web, eCommerce, and digital marketing services. In order to keep up with tech trends, it was essential for us to pivot and adopt new capabilities in areas like applications, cloud, data, animation, and digitally-enabled marketing services. Initially, a major part of our clientele was the recipient of digital marketing and website services. However, in the recent past, we have solved diverse cross-functional problems for SMEs/SMBs which has given us experience with a broader set of customers across industries and geographies.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We have a history of maintaining long-term relationships with our customers. And this is possible only through the trust we have built over the years, working with them over multiple projects, and solving problems in a variety of functional and cross-functional areas.
To ensure a high Customer Satisfaction rate, delivering a delightful and memorable experience to our customers is the top priority.
To ensure a high Customer Satisfaction rate, delivering a delightful and memorable experience to our customers is the top priority.
What kind of support system do you offer to your clients for catering to their queries and issues?
We have very strong governance models across our functions. Every function within the organization impacts the experience that is delivered to our customers. Therefore it is essential for us to monitor and measure the areas that impact CX.
We are conscious of our presence in the B2B space and have structured our processes in a way that enables clear hand-off between functions. This in return helps us capture relevant data in real-time and take corrective actions, ultimately resulting in delivering an improved CX.
We are conscious of our presence in the B2B space and have structured our processes in a way that enables clear hand-off between functions. This in return helps us capture relevant data in real-time and take corrective actions, ultimately resulting in delivering an improved CX.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We adopt pricing structures that best suit the needs of our customers and are feasible based on our engagement model. Fixed price, Time and material or value-based pricing, or outcome-based pricing are a few pricing models we have adopted in the past. It all depends on what the customer needs and the solutions we can deploy to meet their needs.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
We are focused on problem-solving for our customers. That is our top priority. We do not have a minimum budget requirement. Our projects have ranged from $20000 to $150000.
What is the price range (min and max) of the projects that you catered to in 2020?
They have ranged from 20,000 USD to 150,000 USD.
Where do you see your company in the next 10 years?
In the next ten years, I see our company solving problems for our customers just as we do today, however, our technological capabilities will be in line with the tech advancements at that time.
Together with my brothers Judah and Caleb, we have built Kilowott from the ground up and today have 150+ employees working on incredible cutting-edge projects. We aim to grow to a 500+ member team by 2025. The company’s recently appointed COO, Nitish Raikar, is tasked with this growth plan. Nitish brings to the table over 2 decades of IT/ITES experience working with technology companies like IBM, Microland, Infosys and Mindtree.
Together with my brothers Judah and Caleb, we have built Kilowott from the ground up and today have 150+ employees working on incredible cutting-edge projects. We aim to grow to a 500+ member team by 2025. The company’s recently appointed COO, Nitish Raikar, is tasked with this growth plan. Nitish brings to the table over 2 decades of IT/ITES experience working with technology companies like IBM, Microland, Infosys and Mindtree.