Fast, smart, and nimble

What is Kitrum? 

Kitrum boosts IT solutions for your business — fast, smart, and nimble. MVP for several weeks, improvements and complex features for months, scaling for a year, and support with maintenance — forever.

We work with top experts — over 70% of the team are seniors, and more than 10% are mid-level professionals. Our company has 4 hubs worldwide from — Poland to Colombia. Kitrum offers a flexible work schedule tailored to your needs. We even give you the possibility of integrating top-notch experts into your team.

Schedule a call with us if you are seeking a reliable partner to create Healthcare, Fintech, AI, AR/VR, Travel, Marketplace, or other solutions that are not just about code but also about achieving your business goals.

Certifications/Compliance

ISO 9001:2015
United States United States
401 East Jackson Street Suite 3300 Tampa, Tampa, Florida 33602
+18888258034
Ukraine Ukraine
Yaroslavska St, 58, Kyiv, kyiv 04071
+18888258034
Ukraine Ukraine
18 Otakara Yarosha Street, Kharkiv, Kharkiv 61000
+18888258034
Poland Poland
50 Krucza, Warsaw, Warsaw 00-025
+18888258034
$50 - $99/hr
250 - 999
2016

Service Focus

Focus of Software Development
  • PHP - 50%
  • C# - 20%
  • Python - 20%
  • Ajax - 10%
Focus of Mobile App Development
  • iOS - iPhone - 40%
  • Android - 30%
  • iOS - iPad - 10%
  • Enterprise Apps - 10%
  • Web Apps - 10%
Focus of Web Development
  • Wordpress - 25%
  • Drupal - 25%
  • Joomla - 25%
  • Sitecore - 25%
Focus of Artificial Intelligence
  • Deep Learning - 15%
  • Machine Learning - 15%
  • MATLAB - 15%
  • NLP - 15%
  • TensorFlow - 15%
  • ChatGPT Development & Integration - 25%

Industry Focus

  • Startups - 30%
  • Enterprise - 30%
  • Business Services - 20%
  • Information Technology - 20%

Client Focus

50% Small Business
30% Medium Business
20% Large Business

Review Analytics of KitRUM

14
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

It was a great experience to work with them
Yura Bartish
Yura Bartish , CEO & Founder of bART Solutions at bART Solutions
Cooperation review
Yuri Lutvort
Yuri Lutvort , business development executive/inside salesman at "Ikrok" LLC
Exeptional first experience with outsourcing team
Daniel Rondell
Daniel Rondell , CTO at Shalegraal
A full software package from KitRUM
Daisy Skot
Daisy Skot , Client Manager at Nicholas Financial Inc.
KitRUM created an easy-to-use and intuitive app for personal and business purposes.
Michael Smith
Michael Smith , Team Lead Manager at Gemalto

What Users Like The Most

  • They are very modern and understandable
  • Their technical knowledge is incredible, the team is trustworthy and proactive. It was easy to communicate with them.
  • Their quality and quick turn-around time.

What Users Like The Least

  • Nothing. They're great!
  • Throughout our collaboration, I haven't encountered any significant issues or areas for improvement. The team's professionalism, expertise, and commitment to our project have exceeded our expectations.
  • Our collaboration with KITRUM has been exceptional. Their team's professionalism, expertise, and dedication consistently exceeded our expectations, ensuring a smooth and successful project journey.

Detailed Reviews of KitRUM

5.0 14 Reviews
  • All Services
  • Software Development
  • Mobile App Development
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Yura Bartish

It was a great experience to work with them

Facing limitations in development, the client sought KITRUM's experienced web developers. With a deep understanding of client goals, KITRUM consistently exceeded expectations, delivering exceptional results. BART-Solutions is grateful for their partnership on this project.

What was the project name that you have worked with KitRUM?

Fintech platform development

What service was provided as part of the project?

Software Development

Describe your project in brief

KITRUM worked closely with our teammates to build several top-notch projects, including frontend for a fintech app using React and Angular for the South African target audience. The client wanted to reinvent the product as an automated banking app with unique business logic, expand existing tech and data teams, and improve their ability to reach more SMEs in South Africa and beyond. KITRUM had to align itself with the roadmap, do a ton of research, and ensure the new app provides better banking and lending services with an architecture that allows for scaling locally and globally. The upgraded platform would enable users to access their bank accounts, manage transactions, evaluate spending, generate and share invoices, and apply for financing. We have been cooperating with Kitrum on this project since 2022 and are working on it until 2024.

What is it about the company that you appreciate the most?

KITRUM impressed us with their ability to assemble a top-tier team of Senior Developers, QAs, and a Product Designer. Their expertise and dedication seamlessly integrated with the bART-Solutions team, proving to be an invaluable asset for our client. We were impressed by the quality of work delivered by KITRUM on the mentioned project. Their willingness to listen to the client feedback and make necessary adjustments was much appreciated.

What was it about the company that you didn't like which they should do better?

Our collaboration with KITRUM has been exceptional. Their team's professionalism, expertise, and dedication consistently exceeded our expectations, ensuring a smooth and successful project journey.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • In Progress
  • Financial & Payments
Yuri Lutvort

Cooperation review

We started developing the platform in-house, but we quickly realized that we needed a partner with more experience in software development. We found KITRUM, a team of experienced developers who were able to quickly understand our goals and deliver exceptional results. KITRUM has consistently exceeded our expectations, and we are grateful for their unwavering commitment to our project.

What was the project name that you have worked with KitRUM?

Security platform development

What service was provided as part of the project?

Software Development

Describe your project in brief

The platform helps organizations of all sizes, including banks, healthcare organizations, and government agencies, to collect and evaluate relevant data about the security and risks of their systems. This data can then be used to protect their information assets from cyber threats.

What is it about the company that you appreciate the most?

One of the standout qualities of KITRUM is its ability to provide highly skilled senior-level professionals. When we needed two senior full-stack developers, a senior DevOps engineer, and a senior UI/UX designer, KITRUM delivered exceptional talent in all of these areas. The expertise and dedication of their team members have made them an invaluable extension of our in-house team.

What was it about the company that you didn't like which they should do better?

Throughout our collaboration, I haven't encountered any significant issues or areas for improvement. The team's professionalism, expertise, and commitment to our project have exceeded our expectations.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Other Industries
Daniel Rondell

Exeptional first experience with outsourcing team

I've been cooperating with KitRUM on a project for 4 months and become friends with the dev team. We talked via phone easily and work hard to turn our idea to reality. I was doubtful regarding the entire method of outsourcing software development to another country however KitRUM has built it so simple and comfortable. I would like to 1000% recommend these guys to every startup owner who is searching for app developers with great knowledge and has no experience. They were exceptional and leading me through every round of project planning and doing. These guys really do their job.

What service was provided as part of the project?

Mobile App Development, Software Development

What is it about the company that you appreciate the most?

The communication was incredibly comfortable and they always keep me in the loop.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Daisy Skot

A full software package from KitRUM

KitRUM has delivered a variety of development services, in particular, conception, coding, and QA, which has caused in a full software package. We needed to create several applications, for example, a desktop app for our store, a cloud app for administration and supervision, and a portable app for end customers. However we had an in-house team, that is not enough for this project. Consequently, we had to find a dedicated team that could deliver all we needed. KitRUM did a good job for us.

What service was provided as part of the project?

Mobile App Development, Software Development

What is it about the company that you appreciate the most?

Their technical knowledge is incredible, the team is trustworthy and proactive. It was easy to communicate with them.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Michael Smith

KitRUM created an easy-to-use and intuitive app for personal and business purposes.

Providing coding and engineering expertise and project management oversight. In addition to the quality of their work, they also delivered ahead of schedule, were receptive to feedback. They’re very personable and they challenge me to improve my ideas.

What service was provided as part of the project?

App Designing (UI/UX)

What is it about the company that you appreciate the most?

I was most impressed by KitRUM’ collaboration, communication, and inclusivity. They’re easy to talk to, and they’re open to input.

What was it about the company that you didn't like which they should do better?

My team is very satisfied with the work.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Harry Phillips

One year of the excelent work

We worked with KitRUM for almost one year to launch a mobile app for Hotel checking. They have a solid strategy and are extremely responsive. Their tasks are easy to control and monitor.

What service was provided as part of the project?

App Designing (UI/UX), Mobile App Development, Software Development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Michael Herzberg

Canyon Accessories User Support

We sell mobile, computer accessories and wearable gadgets in over 25 countries around the world. As tech stuff becomes more and more complicated, we receive many questions from end users - “how to turn this on”, “how to use that feature” etc. At one moment, our simple website contact form wasn’t enough, so we asked KitRUM team to create a sophisticated system of collecting, managing and answering user requests that could involve product and marketing teams easy and fast. KitRUM has provided us with a dedicated team of programmers, who managed to do this project quickly and with total mindfulness!

What service was provided as part of the project?

Software Development

What is it about the company that you appreciate the most?

KitRUM guys are very attentive to details and respect deadlines. That’s all we wanted from a contractor.

What was it about the company that you didn't like which they should do better?

I have no suggestions for improvements. We really enjoyed working with this team.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
David Roberts

Data Scraper Doesn't Just Scrape by...

I hired KitRum to create a Data scraper and compiler for the translation partition of our services. They completed it on time and well within budget. Highly recommend.

What service was provided as part of the project?

Software Development, Big Data & BI

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating
Blake J Nolan

Excellence in Design & Usability / Experience

We have worked with KitRUM for a few years, and we have always been impressed with their creativity, and level of commitment to any project we work on with them. Not to mention, their quick turnaround time, without sacrificing quality. Thanks for all of the great work!

What service was provided as part of the project?

Web Designing (UI/UX)

What is it about the company that you appreciate the most?

Their quality and quick turn-around time.

What was it about the company that you didn't like which they should do better?

Nothing. They're great!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
Jacob Votter

Software Development for Electronics Company

KitRUM programmed all of the components of the client's electronic microchips. They also developed a website using PHP and JavaScript.

The client praises KitRUM for their responsiveness and willingness to help with any modifications needed to be made to the product since its release.

What service was provided as part of the project?

Software Development

What is it about the company that you appreciate the most?

Their ideas, engagement and level of expertise in software development were outstanding.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Adelina Romanova

App & Software Development for Machine Learning Startup

Using Azure, ASP.NET, and AngularJS, KitRUM is building a cloud solution to increase the efficiency and accuracy of a machine learning engine.

The tools perform smoothly, improving the engine's quality and boosting internal productivity. KitRUM communicates clearly about deliveries, delivers within requested timelines, and responds promptly to inquiries. Their development team is always offering helpful suggestions.

What service was provided as part of the project?

App Designing (UI/UX)

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
Nata Roovi

Mobile and web applications based on Java and Python

As a continually evolving software development company, KitRUM develops various mobile and web applications based on Java and Python. Now they’re creating an RFID data-capture and management app.
They differ significantly from competitors in that they have a propensity for success, and that affects their level as an ongoing partner.

What service was provided as part of the project?

Web Development, Software Development

What is it about the company that you appreciate the most?

KitRUM did a great job in improving management, and this was mostly due to the use of comprehensive tracking tools.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
Thomas Miller

Integrations for Knowledge Management Platform

KitRUM offers teams of experienced developers working on different projects, including frontend and backend work. Moreover, they are experts in developing extensions and determining if integrations are needed. Thanks to KitRUM's success, they were able to eliminate all the flaws in the products, thereby gaining the approval of customers. Dedication and their initiative have no equal among competitors. Also, they are very modern and understandable, so they are an excellent option for long-term cooperation.

What service was provided as part of the project?

Software Development, E-commerce Development

What is it about the company that you appreciate the most?

They are very modern and understandable

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
Kate Boveen

Great mobile app

I'm a CTO at Foodkit, and KitRUM did for us a great mobile app. They have really top-notch software developers at the affordable price with the above-market skillset.

What service was provided as part of the project?

Mobile App Development, App Designing (UI/UX)

What is it about the company that you appreciate the most?

Kitrum designed and developed a mobile app for iOS and Android from scratch, incorporating custom features such as automated payment processing.

What was it about the company that you didn't like which they should do better?

Nothing. Everything was excellent/.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000

Client Portfolio of KitRUM

Project Industry

  • Education - 20.0%
  • Startups - 10.0%
  • Gaming - 10.0%
  • Healthcare & Medical - 10.0%
  • Automotive - 10.0%
  • Enterprise - 10.0%
  • Advertising & Marketing - 10.0%
  • Information Technology - 20.0%

Major Industry Focus

Education

Project Cost

  • $50001 to $100000 - 30.0%
  • $100001 to $500000 - 60.0%
  • $10001 to $50000 - 10.0%

Common Project Cost

$100001 to $500000

Project Timeline

  • 26 to 50 Weeks - 20.0%
  • 51 to 100 Weeks - 80.0%

Project Timeline

51 to 100 Weeks

Portfolios: 10

Education AR application

Education AR application

  • Education AR application screenshot 1
  • Education AR application screenshot 2
$50001 to $100000
87 weeks
Education

We helped our client to build integrating 3D-modelling, Augmented Reality (AR) and 3D printing into the classroom. This is an education AR application that helps children to discover the world in a real-time process. For this project, we've created a dedicated team with 4 software developers React and Unity.

ONLINE EDUCATION APPLICATION

ONLINE EDUCATION APPLICATION

  • ONLINE EDUCATION APPLICATION screenshot 1
$100001 to $500000
83 weeks
Education

KitRUM developed and created an application for the preparation establishment. The App is for the undergraduate and mentors, the undergraduate can take a shot at their assignments, submit cases, register for online classes, buy courses, send texts to their coaches. For this project we used Flutter. 

APPLICATION FOR RECRUITING AGENCY

APPLICATION FOR RECRUITING AGENCY

  • APPLICATION FOR RECRUITING AGENCY screenshot 1
$100001 to $500000
77 weeks
Startups

The application empowers organizations to distinguish and enlist top talents from the market. Post to top employment sheets in a single hit and source talents automatically to fill your gaps. At that point speed through assessments with natural devices that make it simple and pleasant to oversee candidates, plan meetings and assemble responses.

Unity3D-based game

Unity3D-based game

  • Unity3D-based game screenshot 1
$100001 to $500000
81 weeks
Gaming

This mobile app is designed both for iOS and Android platforms. Applicable for those, who look for the easiest way to locate geostationary satellites, coverage maps and zone, by projecting them onto a 3D globe, on their mobile devices anywhere in the world.

EHR SYSTEM

EHR SYSTEM

  • EHR SYSTEM screenshot 1
$100001 to $500000
48 weeks
Healthcare & Medical

Enterprise flexible open-platform for online patient-focused actionable interventions.
Allows customers (medical organizations) to assemble their own guidelines, educational materials, and processes into a white label product that is branded and scalable.

Develop the platform for Austrian Startup

Develop the platform for Austrian Startup

  • Develop the platform for Austrian Startup screenshot 1
$100001 to $500000
95 weeks
Automotive

The Daily Present is an Austrian Startup in the growth phase. Through their iPhone app and website they publish sponsored content to more than 10k active users. The system is richly gamified and provides a lot of bonuses and gifts to its users.

The client was looking for an offshore development team to support and develop the platform. The first task for market expansion was the Android version.

With established backend and small changes in UI needed we managed to develop MVP version in a month and complete the full app in 2,5 months.

Skills

  • Java
  • Android SDK
GOOGLE SEARCH RESULTS IN BULK AND BIG DATA HANDLING

GOOGLE SEARCH RESULTS IN BULK AND BIG DATA HANDLING

  • GOOGLE SEARCH RESULTS IN BULK AND BIG DATA HANDLING screenshot 1
$50001 to $100000
80 weeks
Enterprise

– integration with third-party service (proxy) to get Google Search outputs;
– Big Data aggregation;
– paralleling of data handling processes;
– sophisticated analytical and statistical calculations;
– Big Data visualisation.

Skills

  • Big Data aggregation
  • Big Data visualisation
  • Analytical and statistical calculations
  • Proxy integration
Vivuso project. Web application

Vivuso project. Web application

  • Vivuso project. Web application screenshot 1
$100001 to $500000
100 weeks
Advertising & Marketing

Industry: Marketing
Vivuso’s innovative platform gathers and displays your online brand presence and user-generated content. It boosts conversions and enhances every online business.

Main features of the system:

– Communication tool with your users;
– Widget which collects conversations and content from FB, Twitter, YouTube, Pinterest etc and puts them in one chat;
– Possibility for your users to leave feedbacks/questions.

Skills

  • Java 8
  • Multi-Tenant Data Architecture
  • Spring MVC
  • Spring Security
  • Hibernate
  • MySQL
  • Quartz
  • GWT
  • Facebook API
  • Twitter API
  • YouTube API
  • Pinterest API.
Livephoto 3D

Livephoto 3D

  • Livephoto 3D screenshot 1
$10001 to $50000
29 weeks
Information Technology

Dance Heads, a company in the field of innovative entertainment, had plans to release a new product using augmented reality. They required not just the software development, but also the app marketing consultancy and content creation.

For the needs of the project, we’ve developed a content management system. App itself was developed with cross-platform technology Unity 3D and published to iOS and Android devices. The first 3D effects were also developed with our help.

The app had a huge success and became the main product of the company. The rights for it were sold to several European countries and the audience continues to grow.

Dashboard Web Reports’ System

Dashboard Web Reports’ System

  • Dashboard Web Reports’ System screenshot 1
$50001 to $100000
85 weeks
Information Technology

Web application

Industry: eCommerce, Analytics
Web application which generates marketing reports based on information from uploaded .xls files, Google Analytics and input information.

Main features of the system:

– Visual reports and tables;
– Highly customizable system for certain client;
– 3 sources of information: imported files (by user), manually input information (by user), Google Analytics information (automatically);
– Daily email reporting module.

Project duration: 2 years and counting.

Team: 2 back end developers, 1 UI specialist.

Executive Interview of KitRUM

Vlad Kytainyk
Vlad Kytainyk
CEO
Visit Profile
Please provide your feedback on how GoodFirms has contributed to increasing your visibility among potential clients.
The platform helps us stay visible in the IT market and seize new opportunities. My team and I truly appreciate our partnership with GoodFirms, a trusted B2B review and rating platform.
Please introduce your company and describe your role within the organization.
KITRUM is a fast, smart, and nimble provider of custom software development services with its headquarters in the USA. With 300+ people worldwide, from Brazil to Poland, we build software products for mid-sized companies that care about their business. Our core domains are fintech, healthcare, eCommerce, and the travel industry. The KITRUM team focuses on writing clear code and helping our clients achieve their business goals.
What inspired the founding of your company, and what is the story behind its inception?
I've always been passionate about tech and innovation. And I am a data geek who truly believes that working with data improves lives. When I started my company, my top priority was building a talented team and connecting it with businesses to cover even complex projects. The right people make all the difference in creating groundbreaking software that helps companies complete their goals. 
What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?
At KITRUM, we believe in people over processes. We foster a supportive and inclusive environment where everyone feels valued and respected. So, in the list of our values, we have empathy, efficiency, possibilities, human touch, diversity and inclusion, ESG awareness, ethical leadership, and community engagement. We're passionate about positively impacting the business through our work and implementing the right tech in every case. Bright minds all over the world have ideas that can make a difference. KITRUM's primary goal is to give them instruments for that.
Can you highlight some of the key achievements or milestones your company has accomplished since its inception?
We have new achievements every year, fostering personal and company development. Since 2016, and our foundation in Ukraine, we have enhanced our geography, opened our headquarters in Tampa, hub in Warsaw, and become an international service provider. In 2024, you can meet 350 KITRUM members worldwide — in 20 countries, from Brazil to the Netherlands. We have completed over 210 projects; in 2022, we got into the Inc. 5000 rating of the 50th most dynamically developing companies in the US. In 2024, KITRUM was ranked in the FT as one of The Americas’ Fastest-Growing Companies 2024 and got many other rewards.
Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?
Today, we focus on building solutions from scratch in-house and providing full-cycle outsourcing services with our existing human resources. However, we can still extend our team and hire developers worldwide if necessary for the project's success.
How does your company differentiate itself from competitors in the industry?
We differentiate ourselves by our deep understanding of the client's industry, our ability to adapt to flexible schedules, and our team of experienced experts. We leverage AI/ML technology and big data to deliver innovative and effective solutions that meet specific needs. KITRUM is a partner that truly understands your business and delivers top-notch results.
How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?
We work due to the Agile approach and use Jira, Confluence, and ClickUp for project management. We create communication plans for every project and use Slack, Google Meet, Zoom, and Gmail. HR helps solve organizational work issues. Team and tech lead mentor their teams and provide clear feedback. We foster team collaboration not only in business but also in charity, self-development, and hobbies. For example, we created a monthly book club, a pet club, and a special chat where every team member can ask for help.
What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?
In the summer of 2024, our Business Development Team underwent a massive learning process to improve their work with clients; KITRUM covered 100% of this training. For now, we have compensated 50% of courses for our employees related to their position. We have a free internal knowledge base and external library subscription. Additionally, we provide self-development, soft skills, and other workshops and empower regular knowledge exchange. With HR's help, our employees can organize online lectures on their expertise for the entire team.
Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?
KITRUM team successfully built online banking for South Africa, addressing local challenges like low internet connection and outdated mobile devices. I visited the client's office in Cape Town to discuss strategies for our collaboration because this solution was vital for many people in rural areas who previously had to travel far to access banks. Now, they can perform most banking operations on their mobile phones, making us pioneers in digital transformation in the region. We also implemented optimizations within the Azure cloud environment, generating monthly cost savings of up to $1,000. Our coordinated approach and robust architecture ensure the client's current success and pave the way for future scalability.
What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?
Our core domains are fintech, healthcare, eCommerce, and the travel industry. We foster long-lasting client relationships, so our average partnership time is 2.5 years. We have clients with whom we have worked for 6+ years.
What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?
We are deeply into the discovery stage with our projects. In some cases, we bring our partners to research how they can get more results and improve their products; in some cases, partners ask for it by themselves. We also empower our solutions with AI/ML to help our clients reduce costs, get better products, and improve performance. At KITRUM, we believe in innovations and always balance them with the market and client’s needs. So, we invest time, human resources, and budget in additional research.
Please share some of the most sought-after services that clients approach your company for.
As a technology service provider, we offer many services: web/mobile app development, SaaS solutions, Audits (QA, DevOps, tech review, management audit), custom development for client needs, team augmentation, and dedicated tech teams.
How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?
At Kitrum, we prioritize open and transparent communication with our clients. We establish clear 
expectations, maintain regular communication channels, and actively seek feedback throughout the project lifecycle. We create communication plans for every project to gather valuable insights, implement regular check-ins, meetings, and client satisfaction surveys, add dedicated account managers to each client, and use numerous direct and anonymous feedback channels.
How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?
Navigating difficult situations, whether a natural disaster, a pandemic, a financial downturn, or war, is crucial for any organization. Drawing from my experience, I'll share key insights on managing crises effectively.

The first step in a crisis is to understand its nature and potential impact on the team, organization, and stakeholders. Then, create a plan to allocate resources, prioritize actions, and communicate with stakeholders. Focus on communicating confidently, transparently, and empathetically internally to your team and externally to stakeholders. The entire management team must carefully implement all steps to exit the crisis. Employees should follow a crisis plan. When a company faces challenging circumstances, employees often feel anxious, stressed, and overwhelmed. In such situations, it's crucial for leaders to show empathy and understanding toward employees and to offer support and encouragement.

Crises can be challenging, but by working together and staying focused on the company's long-term goals and vision, it's possible to emerge from a situation.
What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?
All depend on our financial cooperation model. The most "popular" is the T&M model, when a client pays only for working hours. The next popular billing model on our list is the Fixed team cost model, which we allocate to a client-dedicated team. The third model in our top 3 is the Fixed-cost project-based model. This model, divided into milestones, ensures that a client pays after each defined scope is completed, providing a clear and structured payment process.
Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If not, what is the minimum budget you have worked with in the past?
Generally, our incoming projects start from $50k. However, in our 8 years of practice, we have had projects with budgets of $10k and more than $1M. So, it always depends on the client, the team our client wants to build, and the product type.
Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?
In 2023, we worked on projects with a price range of 25-500k USD.
What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?
True to our motto, "Always New," we've continued to push boundaries in 2024. We've enhanced our 
capabilities by prioritizing AI integration and delivering superior results. We created a fast-growing AI department and hired a CTO who strengthened our DevOps services and Big Data work even more. We also empowered our Solution Architects to develop even more impactful solutions.
Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?
KITRUM's vision is clear: significant expansion over the next decade. We'll be a global leader in tech, solving complex business challenges through innovation and multicultural teams. Our ambition? For example, pioneering FinOps solutions that optimize costs and drive financial efficiency.

At KITRUM, employee growth matters. We aim to foster an environment where all can reach their full potential, making KITRUM a magnet for talented professionals worldwide. We'll stay fast, smart, and nimble, just like the Kharkiv startup we were in 2016.