Digital PM & Ops training for digital agencies

We make your digital agency click.

Teams that work with us improve their efficiency by up to 40% and reduce their project bleed by 27%.

We can help you get your operations on track, snap sales and project management into alignment, and refine processes that empower your team and elevate your organization.

Our training teaches project leads how to design project systems, not just run projects.

Canada Canada
515-119 W Pender St., Vancouver, British Columbia V6B 1S5
NA
2 - 9
2009

Service Focus

Focus of Business Services
  • Management Consulting - 60%
  • Training & Development - 40%
  • Communication - 10%
  • Customer Service Training - 10%
  • Leadership Training - 20%
  • Management Training - 10%
  • Project Management Training - 30%
  • Soft Skills Training - 20%

Industry Focus

  • Advertising & Marketing - 50%
  • Designing - 35%
  • Startups - 10%
  • Information Technology - 5%

Client Focus

80% Small Business
20% Medium Business

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Client Portfolio of Louder Than Ten

Project Industry

  • Advertising & Marketing - 100.0%

Major Industry Focus

Advertising & Marketing

Project Cost

  • Not Disclosed - 50.0%
  • $10001 to $50000 - 50.0%

Common Project Cost

Not Disclosed

Project Timeline

  • 1 to 25 Weeks - 50.0%
  • 26 to 50 Weeks - 50.0%

Project Timeline

1 to 25 Weeks

Clients: 11

  • OTM
  • New York Times
  • CNN
  • Metalab
  • Honey
  • Superhi
  • Good Work
  • Sellry
  • Domain7
  • ZGM Marketing
  • Reaction

Portfolios: 2

ZGM Marketing case study

ZGM Marketing case study

  • ZGM Marketing case study screenshot 1
Not Disclosed
36 weeks
Advertising & Marketing

As a modern marketing partner, ZGM is a true force. Numbering around 80 (busy) individuals, the folks at ZGM handle everything from media planning and buying, branding, lead generation, and even crisis management. Alumnus Conlan Seder, Digital Project Manager, and Peter Bishop, Partner and Director of Conversion, spoke to Louder Than Ten about the impact that the apprenticeship had on them personally and ZGM as a whole, from implementing a diagnostic discovery phase to optimizing their billing and client onboarding process.

OTM

OTM

  • OTM screenshot 1
$10001 to $50000
24 weeks
Advertising & Marketing

When OTM reached out, the digital marketing agency was growing, but it was also hitting several operational issues. After completing the Digital PM Foundations course, OTM’s Chief Creative Officer, Val Kailburn, knew a custom engagement with Louder Than Ten was the answer. This is the story of how the next nine months transformed OTM’s PM operations, workflows, and accountability structure, and the rippling effects they are still experiencing over a year later.

Results and highlights

  • Improved sales and onboarding experience for clients that accounts for risk and ROI from day one
  • Increased net profit from 17% to 30% through better project scoping and estimation
  • Converted to an autonomous pod structure and team members that have the skills to lead and generate business value for clients
  • An improved QA process that encourages senior team members to pass on skills to more junior members
  • The ability to answer the questions, “are we okay?” and “are we going to be okay?” at all times
  • All projects now go through a thorough team driven scoping and project planning phase
  • Increased project value by 20% without reducing the win rate
  • Reduced the number of projects in the shop by 10% but generated 30% more revenue

Resources

Digital PM Foundations Course outline
Digital PM Ops Apprenticeship outline