MONGID | Software House

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MONGID | Software House is a leading web development company located in Ramallah, Palestine. With a focus on custom websites and web-based applications, we cater to businesses and organizations of all sizes.

Our team comprises skilled developers and designers proficient in a wide array of technologies, including HTML, CSS, JavaScript, PHP, and more. Leveraging cutting-edge frameworks like Angular, React, and Laravel, we ensure that our projects not only boast visual appeal but also offer scalability, security, and easy maintenance.

Alongside our technical prowess, we prioritize exceptional customer service. We comprehend that building a website or web application can be intricate and daunting, which is why we collaborate closely with clients to understand their requirements and objectives. We attentively listen to their ideas, providing guidance and support throughout the development journey.

Our passion lies in empowering clients to succeed online. Whether you seek a simple brochure website to promote your offerings or a sophisticated e-commerce platform to facilitate online sales, we possess the expertise and experience to realize your aspirations.

$25 - $49/hr
2 - 9
Palestinian Territory Occupied
Ein Musbah St. Old City Tower, Ramallah, State of Palestine P6018310

Focus Areas

Service Focus

  • Web Development
  • Software Development
  • Web Designing (UI/UX)
  • E-commerce Development
  • Maintenance & Support

Client Focus

  • Small Business

MONGID | Software House Executive Interview

Mongid Abu-Baker
Mongid Abu-Baker
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Please provide your feedback on how GoodFirms has contributed to increasing your visibility among potential clients.
GoodFirms has significantly enhanced our visibility by showcasing our services, which has attracted a wider audience and potential clients.
Please introduce your company and describe your role within the organization.
An advanced software and website development company with extensive experience, we own numerous patented, original programs. As the founder and CEO, I also serve as the lead developer of Mable CMS, the core system powering our products.
What inspired the founding of your company, and what is the story behind its inception?
In 2003, I began developing static websites for the local market. By 2005, I was creating dynamic websites and noticed a gap in managing dynamic website content. To address this, I developed a content management panel in the local language for user convenience. However, I received numerous comments indicating that the local community needed an even simpler system, as this concept was new to them. In 2007, I launched the first version of the Mable system, which stood out for its ease of use, speed, and intuitiveness. This system was patented in 2012 and has since become the core engine for all the systems we develop, and based on the number of beneficiaries of our systems, the company was officially established and registered in 2017.
What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?
Our core values are innovation, integrity, customer-centricity, collaboration, and excellence drive our company culture. We ensure alignment with these values through clear communication, ongoing training, performance reviews, and recognition programs. Our leadership team models these values, fostering an inclusive environment where every team member feels valued and empowered to contribute to our success.
Can you highlight some of the key achievements or milestones your company has accomplished since its inception?
We developed hundreds of websites before officially establishing the company, and we continued to evolve, expanding our services to include enterprise software development for large organizations. Our remarkable success in this field is due to our quick delivery, innovative solutions, and use of cutting-edge technologies. This has led to significant transformations for the major institutions we have worked with and has positioned us as a leading software development company in Palestine.
Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?
We primarily operate with an in-house team, developing everything internally to maintain high standards of quality and consistency. We hire specialized talent as needed for various projects, ensuring that we have the right skills and expertise to meet our clients' requirements. This approach allows us to closely manage the development process, foster strong team collaboration, and deliver innovative solutions efficiently.
How does your company differentiate itself from competitors in the industry?
Our company excels in developing all its products in-house, tailoring them to meet client needs, and avoiding the use of ready-made software and tools whenever possible. The goal is to create tools and products that perfectly align with client requirements, ensuring they do not receive unnecessary software or excess files. This approach helps us avoid the issues associated with off-the-shelf solutions, allowing us to develop and deliver products in a streamlined and efficient manner.

Additionally, we offer an advanced CMS with many features, the most important of which is that clients receive the latest updates continuously and within seconds. We also excel in UI/UX design, with our team of talented artists delivering impeccable aesthetic touches.
How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?
Our team operates in a dynamic and innovative manner, working in an automated fashion on every project. Our system provides each team member with the necessary tools, enabling them to collaborate effectively. The system integrates all tasks, producing the final product seamlessly. This process minimizes errors and speeds up completion, allowing the entire team to work simultaneously without delays caused by other parties.
What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?
We invest in our employees through continuous training programs, skill enhancement workshops, and opportunities for career advancement to ensure their growth and satisfaction.
Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?
We developed a large institution from scratch, integrating 14 interrelated programs and transforming it into a modern, digitally-oriented organization. The highlights of this project included the rapid transition at minimal costs and quickly overcoming individual resistance to change. We achieved this by providing software that utilizes a gamification system, making it easier for users to adapt and work with the new technology.
What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?
Most of our clients are official institutions, large corporations, NGOs, media organizations, and e-commerce stores. Our work with official institutions accounts for 70% of our business.
What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?
We constantly stay updated with the latest advancements and continuously seek to explore and utilize cutting-edge technologies, reflecting this in our software. We have a dedicated line for developing modern software and tools, subjecting them to rigorous testing, production, and documentation. Following this, we train our team to adopt and implement these new technologies. This approach ensures that we remain at the forefront of industry trends and consistently deliver innovative solutions to our clients.
Please share some of the most sought-after services that clients approach your company for.
  • Website development
  • Platforms development
  • Software development
  • eCommerce stores development
  • Software as a service
  • Mobile application development
  • Email services
  • Web hosting
How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?
We cultivate robust client relationships through transparent communication, dependable service delivery, and consistent check-ins. Feedback from surveys and direct interactions is integral to our service improvement efforts. Our development processes heavily prioritize user experience and feedback, reflecting our commitment to enhancing service quality based on user input.
How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?
We adapt by staying agile, embracing digital transformation, and continuously evaluating market trends. Our strategies include diversification, robust risk management, and fostering a culture of continuous improvement.
What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?
We typically follow a Pay-per-Feature payment structure, which allows our clients to pay based on the specific features and functionalities they require for their projects. This approach ensures flexibility and transparency in billing, aligning our payment model closely with the development progress and client priorities.
Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If no, what is the minimum budget you have worked with in the past?
Yes, we accept projects even if they require a budget lower than usual, provided that the project is impactful and strategically important to us. However, we cannot disclose specific details about minimum budgets due to confidentiality agreements with our clients and partners. We prioritize the strategic value and impact of projects over financial constraints, aiming to ensure that cost does not hinder the execution of projects that align with our organizational goals and vision.
Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?
We value the confidentiality of our client relationships and do not disclose specific price ranges for projects we worked on in 2023. Our focus is on delivering tailored solutions that meet our clients' needs effectively, ensuring each project receives the attention and resources required for its success.
What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?
We have an advanced core system that we continuously develop to achieve the ultimate CMS experience for local users. Currently, we are investing in creating a new data center to enhance our local service offerings significantly. This initiative aims to provide our clients with exceptional reliability, performance, and security in their digital operations.
Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?
Our vision is to become the leading software development company, recognized for our innovation and excellence in delivering bespoke solutions. Additionally, we aim to expand our services to include third-party solutions for companies in the technology sector, further solidifying our position as a trusted partner in digital transformation and technology advancement.

MONGID | Software House Clients & Portfolios

Key Clients

  • Yasser Arafat Foundation
  • Kafrawe Dental Academy
  • ACEA
  • PCF
  • Flow Accelerator

ACEA Platform
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ACEA Platform
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  • ACEA Platform screenshot 3
  • ACEA Platform screenshot 4
  • ACEA Platform screenshot 5
$10001 to $50000
12 weeks

ACEA Platform is dedicated to civil society educational institutions with the goal of achieving the fourth Sustainable Development Goal. The platform offers virtual rooms, meetings, blogs, and an electronic library, providing a comprehensive suite of educational tools and resources. ACEA brings together numerous coalitions across the Arab world, fostering collaboration and knowledge sharing among educational entities.

Dr. Heba Kafrawe Academy
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Dr. Heba Kafrawe Academy
  • Dr. Heba Kafrawe Academy screenshot 1
  • Dr. Heba Kafrawe Academy screenshot 2
  • Dr. Heba Kafrawe Academy screenshot 3
$0 to $10000
6 weeks

Kafrawe Dental Academy builds dental education, knowledge, experience, and training into short, amazing courses with expert speakers from all over the world. Their programs offer a comprehensive foundation in dental knowledge, hands-on experience, and advanced training.

Kafrawe Dental Academy brings together leading professionals to provide top-tier education and insights. Each course is designed for a condensed yet thorough learning experience, making the most of your time and investment.

With a commitment to continuous learning and staying updated with the latest dental advancements, Kafrawe Dental Academy covers a wide range of topics, from fundamental techniques to cutting-edge innovations. Their courses cater to both beginners and experienced professionals.

Kafrawe Dental Academy enhances skills, expands knowledge, and connects participants with a global network of dental experts, shaping the future of dental education and practice.

Martaj Platform
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Martaj Platform
  • Martaj Platform screenshot 1
$0 to $10000

The "Martaj" platform is one of the best e-commerce platforms in Palestine, as it was established in 2020. The platform offers dedicated e-stores for entrepreneurs and store owners, enabling them to carry out online sales at a lower cost. Martaj allows stores to reach customers through its own website and application, which have a distinctive identity that reflects the identity of the store owner.

MONGID | Software House Reviews

5.0 1 Reviews
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The best web development company in Palestine

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

Review Summary

This company has rapidly developed the project with exceptional speed and precision. They stand out for their proactive advice and the addition of features that benefit the project. Furthermore, they are highly skilled professionals, and their designs are splendid.

What was the project name that you have worked with MONGID | Software House?


What service was provided as part of the project?

Web Development, Web Designing (UI/UX), E-commerce Development

Describe your project in brief

A unique e-Commerce platform that allows stores to have there own website and sell online, starting with free costs.

What is it about the company that you appreciate the most?

What I liked the most about MONGID | Software House was their exceptional commitment to delivering high-quality software solutions. Their dedication to excellence and their ability to adapt to project needs and provide valuable insights truly stood out.

What was it about the company that you didn't like which they should do better?

Nothing, All good