NetLS LLC

Our client from Europe (NDA) develops software solutions for business support systems (BSS) that communications service providers (CSPs) use. One of its key products is a corporate billing system, initially developed in the early 2000s. This system has become essential for delivering smooth financial services by automating billing and preliminary data processing across a range of industries, including telecommunications, banking, hospitality, and other B2B and B2C sectors. It enables processing data from external telecom equipment and automates billing workflows. 

In our previous cooperation, we helped the client reduce delivery costs for the “Billing & Invoicing” module. We streamlined CI/CD processes, automated testing, and introduced reusable UI components. We also leveraged MEF.DEV for faster integration and applied caching to cut page load times from 15 minutes to 3 seconds. These optimizations reduced development time from 2–3 days to 2–4 hours, enabling faster, more cost-efficient feature delivery. 

In this case, the client needed to meet the rigorous needs of one of the largest mobile operators and internet providers in Ukraine (NDA). With a workforce of around 4,000 employees and over 27 million users nationwide, the project required careful planning at every implementation stage.   

To ensure superior development quality and product stability, the NetLS team designed a step-by-step test plan to coordinate testing efforts, reduce risks, and improve overall process efficiency.   

The test plan we created as part of our QA and automation testing services allowed our client to strengthen their development process: 

• All user stories were documented at the beginning of the project to ensure coverage of functional and business logic. 

• After five regression cycles, these tests were moved to automation using Azure CI/CD pipelines for version or sprint delivery. 

• Different test types for specific purposes. 

• Precise alignment with requirements, thanks to a structured and well-documented test strategy.  

• Improved end-user experience, enabled by a thoroughly tested and properly configured product.  

• When testing demands increased, instead of adding a third manual tester, our team proactively developed automation scripts to handle the workload efficiently. 

• Consistent and organized test execution, fully compliant with project requirements.  

• A detailed test schedule with defined milestones and deadlines, providing visibility into progress and helping to keep the project on track.  

• A reliable testing tool kit, including Trello, MS Teams, Redmine, Azure DevOps, MS SQL Server, SQL Server Profiler, SCEP Flow, and Azure, ensured effective collaboration, test management, automation, performance monitoring, and secure infrastructure support throughout the testing lifecycle. 

NetLS offers comprehensive QA and automated testing services at every software development life cycle stage. We deliver manual, automation, and cybersecurity testing to enhance product quality and meet the needs of the end users, while helping businesses establish market authority as trusted, high-quality providers.

For an enterprise, it’s important to accelerate app migration to the cloud. And, our QA services ensure a seamless transition. With us, companies can modernize their infrastructure for scalable growth and successful digital transformation.   

Look at our similar projects on QA and automation testing and see how organizations have already benefited from our services. Contact us to discover how our expertise can enhance your product quality!  

Learn more: https://blog.netls.com.ua/en-us/case-study/preparing-a-test-plan-for-billing-system-telecom-industry

Our client, a French family investment fund, provides loans and builds business centers, call centers, and fintech services under a B2B2X model. The business is currently planning expansion to a new EU market. There’s a child company with its own management. At the same time, the organization is actively developing its proprietary solution to meet the regulations and requirements, but was relying on the legacy solution at the beginning. This parent solution is still planned to be used for analytical and reporting services to collect, check, and audit the data associated with loaning, including repurchases and status updates. 

The key challenge: a lack of a unified system for financial data management, with inconsistent reporting schedules, delayed or incomplete transactions, and high security demands. A quick, cost-effective proof-of-concept automated payment matching for audit purposes was needed to validate the market opportunity before full rollout. 

After analyzing the client’s case, our Discover Team promptly identified a viable and strategic idea, and our developers started implementing it, guided by a clearly defined roadmap and Agile methodology. Thus, we addressed all the pain points for an optimal solution by completing the following tasks: 

• Developed a new API with financial data integration across legacy and custom platforms for collecting payment and loan data from multiple sources, transforming it into a unified system 

• The integration of electronic document management and the seamless app migration to cloud enhanced documentation workflows, making employee onboarding and digital adoption significantly more efficient 

• Enabled historical data reprocessing and consistency checks for accurate auditing 

• Implemented logic to handle repurchased deals and resolve conflicts between systems 

• Made an automated audit system for investment fund reporting more adaptable, with easy configuration via database controls 

• Smarter cloud-based infrastructure with scaling built for peak performance 

• Ensured the platform remains scalable and adaptable, supporting growth and quick adjustments before market entry 

To make this all possible, we chose a modern tech stack including .NET Core for robust backend development, Azure Functions for scalability, and Azure SQL for secure, cloud-based data management. On the frontend, React and CSS delivered a responsive and user-friendly interface that made interaction with the app more convenient. 

Learn more: https://blog.netls.com.ua/en-us/case-study/automated-auditing-solution-for-a-family-investment-fund

Our client, a company in the energy sector, owns several power plant panels on different sites and is actively expanding its facilities. One of the representatives, the Head of Technical Oversight, highlighted the need to optimize their business operations by accurately monitoring the performance of numerous assets. The key requirement was a solution that could quickly display the status of each power plant on the interactive map. Essentially, the client waited for an MVP for us to launch and test the market demand.

In the end, we delivered a map-centric reporting solution that optimizes the client’s business operations by enabling:  

• Thanks to Power BI integration, the amount of paperwork is eliminated, as online tasks and reports are now accessed online via mobile devices, with their history stored in SharePoint 

• Seamless availability on mobile to desktop devices under a stable Internet connection 

• High-level data security thanks to Azure.Identity, Azure Key Vault, restricted API access  

• Integration with IoT sensors, including temperature, irradiance, voltage, current, power, and others, that help read the data for generating reports  

• Real-time monitoring tasks’ status related to solar equipment groups or other energy infrastructure objects at any time  

• View and update task statuses, quickly generate reports, and assign deadlines right on the spot  

• Interactive data visualization on all kinds of mobile devices 

• High flexibility of data handling powered by Cosmos DB that guarantees rapid geospatial queries and real-time log access 

• Cloud-native architecture, ensuring global access, seamless scalability, built-in backups, and uninterrupted service availability

Learn more: https://blog.netls.com.ua/en-us/case-study/developing-an-online-map-based-reporting-solution-for-the-energy-sector

About the client  

Our client in the public sector, telecommunications domain, faced challenges in processing and analyzing large volumes of data from Telegram chats. They required a targeted search based on specific locations, keywords, and issues related to utility services. Telegram doesn’t support this functionality.  

Out of the box, this messenger supports search only within one chat, by exact text, and by single text input. Built-in Telegram functionality would cause the client to waste too much time on manual searches. This had a significant impact on their ability to make swift, informed business decisions.  

We suggested an efficient solution for extracting meaningful insights from vast amounts of data across multiple chats. To execute this concept, we formed a bootcamp startup development team under supervision of our experienced experts to design an ETL service that focuses on classifying and aggregating messages and their authors within chats based on specific locations and keywords, including a search either by exact text or a search pattern. All this functionality had to be displayed on a user-friendly web interface. 

Challenges regarding the management of a business 

To build an effective business management system, our client needed an efficient solution to have access to up-to-date analytics, analyze vast amounts of information, and make well-informed decisions based on relevant data. The company’s founder in the utility services defined the following key challenges in attaining these objectives: 

• Little budget for digital transformation creates tension between operational needs and long-term data infrastructure investments, which is a key concern for the VP of Finance, who must balance cost control with the need for scalable solutions. 

• Data puddle with fragmented, unstructured data, lacking centralized oversight. 

• The need to integrate diverse data sources. 

• Chaotic data storage, making analytics and decision-making more difficult. 

• No in-house specialized technical team was available to begin the development process promptly.

Finding a team for a short-term project that can quickly dive into the full cycle development process for a specific client request is a challenging task. NetLS has found a way to bridge this gap by cultivating in-house teams through intensive training programs focused on particular domains. 

Our NetLS specialists designed a practical learning course that covered all the steps on the development process of ETL for the data warehouse in digestible chunks of information, tailored for entry-level developers. C# .NET Full-Stack Bootcamp 2024: Two proof-of-concept ideas in one month helped our students acquire skill levels that were up to par for the project.  

We approached the client’s case like Startup Development, adapting the team accordingly so that they could fulfill all the requirements and deliver the product on time with quality in mind. 

How the work was done   

Our discovery team studied this request and made a well-designed plan for solution realization. We designed a detailed Product Requirements Document with the necessary product features, technical specifications, and user requirements. Furthermore, the strategic roadmap kept us on track: 

• Discovery stage. At this stage, the team analyzed users’ requirements and developed the core concept.     

• Development stage. The team ensured that all technical solutions were aligned with the project’s architecture to maintain system stability and integrity.     

• Delivery stage. The final stage included deployment and final testing.   

Results  

The best practices and methodologies helped us form an effective team and guide interns with a structured program and schedule. Ultimately, the final release fully meets the customer’s requirements.

Our client achieved enhanced efficiency and effectiveness thanks to the following features in our solution: 

• Detailed search through issues. Efficient search capabilities allow the client to filter problems related to utility services by location (country, city, region, and street), keywords, and type of issues. 

• Structured data. Our practical solution can parse messages and save them in a structured format. Thus, the client can track historical changes and improvements in the performance of utility services. 

• Real-time data visualization. Relevant data displayed on the interactive dashboards allows for more accurate decisions based on current, up-to-now data.

Learn more: https://blog.netls.com.ua/en-us/case-study/development-of-effective-etl-solution-for-efficient-business-management

NetLS LLC has been officially recognized as a critically important enterprise by the Ivano-Frankivsk Regional Administration for the second consecutive year, during the special period of mobilization. The submitted documents met all the criteria for obtaining critical status, allowing us to continue supporting our country during this challenging time. 

This recognition marks another milestone in the company’s expansion, proving our significant contribution to the country’s economy. Our top-notch level of delivering software development services, including Dedicated Development Team, Cloud Application Migration, and Digital Transformation, has positioned us as one of the leading providers on the market. 

So far, we have accomplished several achievements in the IT industry that we are proud of: 

Niche-focused services for leading industries 

Since 2007, NetLS has been providing software development services, with a particular focus on the financial sector. Our main scope includes Banking, Financial Services, and Insurance. Our solutions encompass robust payment systems tailored for small, medium, and corporate businesses, optimizing business operations and fostering innovation. 

International collaboration

NetLS exports IT services to clients abroad, primarily in the United States, Canada, Germany, the United Kingdom, and Israel. Long-term contracts, driven by high-quality service, enable us to cultivate trust in Ukrainian providers, demonstrating the nation’s strength and resilience in the face of war. 

Support of the country's economy during challenging times 

Even in tough times, our company is dedicated to supporting Ukraine’s economy by focusing on sustainable growth and creating meaningful opportunities: 

• Bringing foreign currency into Ukraine through international partnerships 

• Providing jobs and salaries that surpass the average in Ivano-Frankivsk 

• Ensuring that both employees and the company pay local taxes 

Commitment to social initiatives 

As one of the critical enterprises of Ivano-Frankivsk, we actively support social responsibility programs, particularly during these challenging times of war: 

• Support of veteran reintegration at the regional state administration of Ivano-Frankivsk. We offer free training and career opportunities for Ukrainian defenders 

• Ongoing aid to medical personnel and the Ukrainian Armed Forces (equipment, gear, and Red Cross donations) 

• Regular participation in local IT cluster initiatives 

• NetLS holds annual free internships and educational lectures for students. 

Partnership with leading universities in Ivano-Frankivsk 

We have invested a significant amount of effort in building our HR brand, delivering lectures at leading educational institutions in Ivano-Frankivsk: 

• Vasyl Stefanyk Precarpathian National University 

• Ivano-Frankivsk National Technical University of Oil and Gas 

• King Danylo University 

The company regularly conducts guest lectures and faculty training to strengthen our HR brand and grow a fresh wave of skilled talent. 

Modern training in software engineering 

NetLS organizes annual free bootcamp internships, providing young professionals with real project experience and a pathway to employment. The team strives to enhance the skills of its Ukrainian employees, thereby contributing to the growth of IT in the city and the country. 

Awards and recognition 

NetLS was named a Choice of the Country 2021 by FinScore and MarketScore. Our products have been presented at major global tech conferences, including Collision and Web Summit. Also, we’re excited to announce our partnership with Azure, a collaboration that enables us to deliver cutting-edge cloud solutions and supports the digital transformation process for our clients. 

All in all, obtaining the critical enterprise status is an honor for NetLS. This crucial achievement allows us to: 

• Continue work during wartime and give team members prospects 

• Strengthen investor and client confidence 

• Further contribute to Ukraine’s digital transformation 

Every day, we strive for excellence. As a critical enterprise, our technical leaders can reserve spots at roadshows and events abroad, showcasing our products and services to a global audience. This boosts interest from potential clients and brings advanced IT technologies to Ukraine. 

We’re proud to present our bootcamp graduates! The certificate awarding event took place on March 31st to celebrate the successful completion of their intensive training journey.  

In December 2024, NetLS launched its annual tech bootcamp with certificate – C# .NET Full-Stack website development internship to train top students from leading educational institutes. In total, the course lasted 4 months, covering fundamentals of .NET Core, Angular, Cosmos DB, Azure Functions, SharePoint, and other technologies crucial for real-world pet projects. 

At the final stage of the IT coding bootcamp in Ivano Frankivsk, two dedicated development teams created two proof-of-concept ideas in one month: a solution for managing objects on a map for utility services and a system for analyzing messages from messaging channels.

Learn more https://blog.netls.com.ua/en-us/news/bootcamp-2024-graduation-and-certificate-awarding-ceremony 

In December 2024, NetLS started an annual C# .NET Full-Stack internship. The course was aimed at young tech talents who wanted to learn the best development practices and pursue a career in web development.

The training course offered a four-month free internship. The students gained theoretical knowledge and hands-on experience in developing pet projects under expert mentorship and the opportunity for future employment at the company. By the end of the course, they successfully created two proof-of-concept models within just a month of teamwork. 

The training program covered the following topics: the fundamentals of object-oriented programming, back end (C#), MS SQL, front end (HTML, CSS, JavaScript, TypeScript, Bootstrap, Angular, SCSS), and cloud services (Azure functions, SharePoint, Power BI).  

Learn more: https://careers.netls.com.ua/en-us/camps/c-net-full-stack-bootcamp-2024-two-proof-of-concept-ideas-in-one-month

On March 13, a meeting was held at the Coordination Center for Civilian Life Support at the Regional State Administration in collaboration with charitable organizations and NetLS as a business representative. 

The meeting aimed to develop an action plan to boost career opportunities and improve support for military reintegration. To move closer to the set objectives, the regional veteran hub and the regional employment center signed a memorandum of cooperation. 

Many military skills can be valuable in multiple jobs, especially in the field of IT. NetLS, a leading .Net R&D technology center, supports important social initiative under the Regional State Administration to strengthen the reintegration of veterans with combat experience. NetLS provides veterans in Ukraine with the opportunity to secure well-paid jobs in a cutting-edge industry. 

A free training program with a subsequent internship for Ukrainians with combat experience in Ivano-Frankivsk is available in the following areas: 

Project Management; 
.Net Full Stack Engineering; 
Data Science, including training and handling processes related to Machine Learning. 
There are no age or gender restrictions for the training and employment of veterans with disabilities in IT in Ivano-Frankivsk. 

Learn more about the initiative here https://blog.netls.com.ua/en-us/news/netls-at-the-coordination-center-meeting-for-civilian-life-support-of-veterans-at-the-regional-state-administration-new-initiatives-and-career-opportunities

ABOUT THE CLIENT

Our client is a team of talented students called INKVI. They won a grant from Upshift, a global program of the United Nations Children's Fund, and with their support, created 2pnk, an educational website for developing knowledge in physics and mathematics. This platform was developed by interns from the NetLS .NET Full Stack Engineer Boot Camp and became their final practical assignment for the end of their programming course.

CHALLENGES

The real challenge for us was the budget and time constraints. In less than 2 months, NetLS specialists had to train the trainees in all processes and ensure that they knew and worked with all the necessary technologies in practice. We had to organize the boot camp approach to learning programming in a C# course so that their skill level was sufficient for the project. 

HOW THE WORK WAS CARRIED OUT

SELECTION OF THE DEVELOPMENT TEAM

We took a responsible approach to the selection of future developers. The company's specialists carefully selected candidates for the Boot Camp.

Firstly, candidates were told about the terms of the internship and asked general questions to understand whether a particular person was a good fit for us.

After that, they were tested on their written English and math skills with the help of Olympiad-level tests. The final stage of the selection process was an interview with a .NET specialist and HR, where candidates had the opportunity to demonstrate their technical orientation and soft skills.

As a result, the top four out of almost a hundred people were selected to start a three-month free training program under the guidance of experienced professionals. The internship involved the trainees in short-term projects of medium complexity to improve their knowledge and skills for further work on long-term and more complex projects.

TRAINING ACCORDING TO AN INDIVIDUAL PROGRAM

Before starting the project development, the interns were given the necessary theoretical material with practical consolidation. They began to adapt to the culture of their customers, which always guarantees the best result by working in a single direction.

For the successful training and development process of the 2pnk website, NetLS provided all the necessary conditions and constant supervision from the outside:

• Mentor
• Project manager
• Technical lead

Also, before starting the project, a roadmap with step-by-step stages was drawn up to organize the work. This allows us to maintain discipline and efficiency.

DEVELOPMENT PROCESS

The mentor distributed tasks for the interns to Back-end, Front-end, and testing, according to their capabilities. The server side of the site (Back-end) was written in C#, an object-oriented programming language, using AspNetCore MVC for web applications and Entity Framework for database access. Thanks to this, the internal part of the site has a flexible, modular implementation. The use of these tools is cheap, affordable, and of high quality, so the site works quickly and correctly. The public part of the site (Front-end), with which the user can interact, was created using React, a JavaScript library for creating user interfaces. It allows developers to create dynamic interfaces that are easily updated when data changes. The external part of the site is user-friendly, as users prefer a clear system that they can understand on their own. The development team organized daily meetings to monitor progress and weekly demos of the platform to customers following the Agile methodology introduced by the project manager.

RESULTS OF WORK

The 2pnk project fully meets the customer's requirements and fulfills all its functions. Students can solve problems, get points for correct answers, and compete with other students.

NetLS, in turn, has its own Junior-level developers who have been trained under a special curriculum and gained experience on a real project. These developers are involved in working on other projects for our clients under theDedicated Development office setup cooperation model. This model involves the involvement of juniors with experienced specialists while maintaining an effective team layout with a minimized blend rate.

For the client, this model is good because it is one of the cheapest on the market. Due to the low-cost price of Juniors, the work of the entire team does not rise sharply, and this does not affect the quality or efficiency. Younger developers increase their competence and gain experience, and accordingly, they grow in value. That's why the development team has rotations, where Junior Developers without experience take the place of experienced Junior Developers to keep the price low for the client.

Learn more:

https://blog.netls.com.ua/en-us/case-study/netls-boot-camp-development-of-the-educational-platform-2-nk

Today, on May 24th, we are delighted to announce the beginning of our partnership with Vasyl Stefanyk Precarpathian National University. Together, we aim to create new opportunities for development and innovation in the field of information technology. This collaboration reflects our belief in the powerful potential that lies ahead and establishes a foundation for change and progress.

In collaboration with Vasyl Stefanyk Precarpathian National University, we commit to the following initiatives to enhance the quality of education and professional preparation in the IT field:

1. Conducting lectures at the university:

Recognizing the rapid advancements in technology, we understand the importance of continuously updating educational programs and supporting students in their professional growth. Therefore, we have decided to initiate regular lectures for university students, delivered by our top IT specialists, once per semester.

2. Іnternships for graduate students

We acknowledge that graduate students require not only theoretical knowledge but also practical skills to effectively learn and contribute to the younger generation. We will support them by providing opportunities to apply that knowledge in practical projects, startups, and research work. We will equip the interns with the necessary practical skills to implement innovations and align the educational process with the current market demands.

3. Adaptation of the university's curriculum:

Our goal is to assist the university in adapting its educational curriculum to meet the modern requirements of the IT industry. We will provide professional expertise and consultations to improve the content and update the program, ensuring its alignment with the needs and trends of the industry.

4.  Mentoring student startups:

We will support students in realizing their ideas and help them develop their own businesses. Our experts will serve as mentors and consultants, offering valuable advice and guidance to students throughout their entrepreneurial journey.

This partnership opens up new horizons and possibilities for both the university and our company. Together, we can establish a strong foundation for learning, innovation, and success in the IT field. We are confident that by joining forces, we can achieve remarkable results and make a positive impact on the world through innovation and technology.

We look forward to the initial outcomes of our collaboration with Vasyl Stefanyk Precarpathian National University. Stay connected as we share the latest news about our joint achievements and other exciting events. Together, we will make the future even brighter and more efficient!

Learn more:

https://blog.netls.com.ua/en-US/news/advancing-technology-and-education-together

NetLS IT Company and Ivano-Frankivsk National Technical University of Oil and Gas (IFNTUOG) signed a cooperation agreement to develop the competencies of teachers and students in mastering modern technologies in the IT industry and creating new educational disciplines.

NetLS is one of the most successful Ukrainian IT companies and has been actively involved in educational changes over the past few years. According to the cooperation agreement, teachers, postgraduates, and students of the IFNTUOG IT Institute will be mentored by NetLS, learning from the company's experts and gaining practical work experience in IT.

Ivano-Frankivsk National Technical University of Oil and Gas proudly bears the title of one of the best Ukraine higher education institutions in the oil and gas field. More than 10,000 students receive knowledge in more than 13 departments. The educational establishment is responsible for pre-university and post-graduate studies and a physical and technical lyceum and IT institute.

The Institute of Information Technologies of Ivano-Frankivsk National Technical University of Oil and Gas provides high-quality education in the IT sphere for more than 1,000 students in 7 departments. The institute's study programs are designed for those who want to get a higher education diploma and become a professionals in the IT industry. Now students can increase their skills, get new knowledge and prestigious qualifications, get answers to their questions from teachers and experienced IT specialists, and participate in scientific developments.

Therefore, the benefit of the cooperation between NetLS and one of the best universities in Ukraine is mutual. In the future, the company will have highly qualified specialists, and the university will receive more interested students who have created their first projects already during their studies. In addition, the parties plan to hold joint events to popularize information technologies. This also affects the rating of the educational institution.

In the age of information technology, high-quality education is a primary tool for social transformation. Cooperation with the university aims to improve young people's educational needs and ensure the progressive development of Ukraine's IT structure and economy.

Learn more:

https://blog.netls.com.ua/en-US/news/netls-company-and-ivano-frankivsk-national-technical-university-of-oil-and-gas-signed-a-cooperation-agreement

Each year, over 2000 students graduate from King Danylo University, 300 of them with degrees in IT. Our company wants to unleash the potential of students from local universities and direct their development in a certain area of the IT sphere that is relevant today. To this end, we signed a cooperation agreement with King Danylo University on October 06, 2022.

Why did our company decide to take this step?

Everything is really simple here. We need self-sufficient, talented professionals to grow the company. It's easier to bring young professionals up to speed if they've received a sufficiently strong theoretical foundation. And it becomes easier for them to acquire practical skills.

It's also of interest for us to communicate with the future IT professionals who are studying at the senior courses at the university. And to attract the most promising of them for internships in our company.

What does this step mean for the university?

First, the university receives speakers who are professionals in the IT field. These professionals can give detailed accounts of what each of them does, highlighting all the complexities and curious moments of their work. Explain the intricacies of the work of a web developer and tester, project manager, and business analyst.

Second, the university gets the opportunity to receive up-to-date and timely information about the needs and state of the IT market both in Ukraine and around the world.

What benefits will the company's customers receive?

For the company's clients, it means that only the best, proven, and passionate professionals will work on their projects. Moreover, if necessary, we can quickly set up a new team with highly qualified personnel.

NetLS believes in the bright prospects of students, our long-term cooperation, and conquering the market side by side with King Danylo University.

Learn more:

https://blog.netls.com.ua/en-US/news/netls-unleashes-the-potential-of-king-danylo-university-students

NetLS is recognized as a critical enterprise for the Ivano-Frankivsk region and the Ukrainian economy. 

NetLS develops software and provides a wide range of digital services. The dedicated team started its journey in 2007, and we have been constantly developing software applications for the financial industry. As of 2024, our leading services are a Dedicated Development team, App migration to the cloud, and Digital transformation. After numerous contributions to the development of the city of Ivano-Frankivsk in the form of:

1. Export of IT services to our foreign clients (usually the USA, Canada, Germany, UK, Israel): 

• NetLS offshore development center from Ivano-Frankivsk provides export services of IT solutions abroad, developing the brand of Ukraine as a reliable contractor; 
• the company will support long-term cooperation contracts with a foreign client to provide development and support of clients' IT solutions, which ensures trust and reliability, as each contract is based on industry expertise and an operational team;

2. Helping to support the economy even in difficult times:

• bringing foreign currency to Ukraine; 
• the company provides jobs and salaries that exceed the average salary in Ivano-Frankivsk;
• employees and the company pay local taxes;

3. Cooperation with the best universities in Ivano-Frankivsk:

• NetLS specialists conduct regular educational lectures and workshops, which guarantee the development of the IT industry in Ivano-Frankivsk and a significant contribution to the knowledge of students;

4. Free internships in a high-tech environment:

• every year NetLS provides free three-month training for people who want to start a career in IT;

5. Improving the educational system in Ivano-Frankivsk region's educational institutions related to software engineering by conducting lectures to improve the skills of teachers;

6. Participate in the development of IT Cluster projects in Ivano-Frankivsk;

7. Helping medical workers and the Armed Forces of Ukraine with special clothing and equipment, as well as donating funds to the Red Cross;

8. Strengthening the professional competence of the company's employees who are citizens of Ukraine:

• the company always contributes to improving the skills of its employees, providing the city and the nation with competent developers and more;

9. Receiving prizes and awards:

• the company regularly participates in educational and work-related events or competitions;
• NetLS LLC received the "Choice of Country 2021" award according to FinScore and MarketScore; 
• NetLS products were presented at the Collision and Websummit product and technical conferences;

The Ivano-Frankivsk Regional Military Administration granted us the status of a critical enterprise. Every day we do quality work and try to do our best. Thanks to the status of a critical enterprise, our highly segmented technical leaders will be able to reserve and participate in roadshows, and events organized to present their products, services, or technologies at foreign customer locations. This will allow the company to increase interest from potential customers and bring advanced IT technologies and new clients to Ukraine. 

We are constantly striving to be useful, so as a result, we have become necessary.  

Learn more:

https://blog.netls.com.ua/en-US/news/netls-recognized-as-a-critical-enterprise-for-ukraines-economy-in-2024

Our client is a financial company that specializes in providing financing to small and medium-sized businesses in the US. They operate in the high-risk lending segment with an average decision time of 2 business days. The client approached us to improve the underwriting process by integrating various third-party applications to collect and validate data, and further implement machine learning (ML) tools.

Underwriters process numerous digital and physical documents, and dozens of online data sources, and enter the collected information into the system. They also conduct a complex and lengthy process of risk assessment of a potential client. They determine whether the client is solvent and whether it is worth entering into a loan agreement with them. After that, a decision is made to accept or reject the application. Because manual underwriting is a rather time-consuming process, several employees usually work on processing applications simultaneously.

Because manual underwriting is a rather time-consuming process, several employees usually work on processing applications simultaneously. 

Parallel processing reduces audit accuracy due to the usual human factor. The probability of error and loan default increases, but at the same time, the cost of the entire process increases due to the high cost of human labor. In summary, time, price, and poor quality were the main challenges to success. 

Overall, the customer default rate was about 24%, which was normal for this type of company, but not enough for rapid growth. To solve this problem, it was decided to implement an ML model and automation ETL technology (Extract - Transform - Load) in the underwriting process to improve the accuracy of credit recommendations and default risk mitigation. 

The developed ETL solution extracts public records, banking, financial, tax, and other data from open sources due to the data binding with third-party platforms. After that, it processes information and saves it to the storage in the identic format in the storage. This solved the problem of the length and resource intensity of the underwriting process.

Based on complete, structured, and classified information, artificial intelligence can quickly identify the risks of granting a loan. Machine learning makes it possible to identify an insolvent client with better accuracy. ML is excellent at identifying patterns in large data sets, thus solving the problem of accuracy and reliability of the proposed loan recommendations.

The accuracy of the results has also increased due to the minimization of the human factor in the process. 

The underwriting process has been shortened, and with it, the number of low-skilled employees has been reduced. For example, the “Data Entry” stage had about 50 specialists, and after the introduction of the automated system, it was completely removed. At the Data Review stage, 21 employees were working on applications, and now this number has been reduced to 7 when recalculated for the same number of applications.

The ETL platform was used to integrate 7 third-party services in just 9 months. This allowed our client to reduce costs by 55.5% compared to the classical method of integrating services. The introduction of artificial intelligence and machine learning technologies in credit analysis has improved the determination of the optimal default risk rating based on a wide range of data. Our client received a reliable and fast underwriting system that can make informed decisions based on comprehensive data analysis. Also, thanks to this solution, the total number of applications processed in 1 month increased by 144% over two years, the cost of operating expenses per application decreased by 47%, and the credit default rate decreased significantly. According to McKinsey&Co statistics for May 2023, the combination of artificial intelligence and other automation technologies can add from 0.5% up to 3.4% to productivity growth annually. Due to the implementation of these technologies in our customer's business, we managed to reduce the client default rate from 24% to 14%, which is within the range of the norm in the North American financial industry.

Learn more:

https://blog.netls.com.ua/EN-US/case-study/implementation-of-ai-ml-scoring-system-in-fintech