Founded in 1981, OEC Group had a vision to provide comprehensive logistics services to clients. Today OEC Group serves destinations throughout the world and has grown into one of the leading logistics providers from Asia to North America. Our annual cargo volume has consistently put us in the top position for Transpacific Trade.
Focus Areas
Service Focus
- Supply Chain & Logistics
Client Focus
- Small Business
- Medium Business
Industry Focus
- Other Industries
OEC Group Reviews
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Most dishonest, unethical, and unprofessional freight forwarder. No regard for their customers and only concerned about their bottom line.
Review Summary
On 12/13/21, we sent a signed proposal to OEC for an air shipment. After the shipment had already departed, JOSE PERALTA called to tell me that there was an internal error and that he miscalculated the cost of the airfreight based on gross weight and not volumetric, therefore doubling the cost to almost $7,000 AND that he will have to put our client’s shipment into storage if we do not pay prior to delivery (which was in a few days). His best response to this entire situation was a 13% discount and to say that he "cannot go any lower." My company CANNOT pass these unjustified costs on to our client, and we are left with no other option but to pay for OEC's mistake. This is a blatant breach of their own terms and conditions. In closing, none of my companies would ever recommend OEC.
What service was provided as part of the project?
Supply Chain & Logistics
What is it about the company that you appreciate the most?
There was not one thing we appreciated about JOSE PERALTA or Kenny XU
What was it about the company that you didn't like which they should do better?
Most dishonest, unethical, and unprofessional freight forwarding company we have ever dealt with.
No regard for their customers and only concerned about their bottom line.
They need to hire sales managers and operation managers that are passionate about their job and not just themselves.
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