omni scale

Omni Scale is an AI consulting firm based in Vancouver, BC serving businesses across Canada and the US. Omni Scale builds AI agents and automation that help growing businesses earn more revenue without adding staff.

Most businesses lose revenue to work nobody has time for: calls that go to voicemail, leads that wait hours for a reply, quotes that never get a follow-up, and customers who quietly stop ordering. Our AI agents handle that work around the clock, so your existing team can focus on selling, serving customers, and closing deals.

What our AI agents and automation do:
- Answer calls, chats, and emails instantly, qualify leads, and book appointments
- Follow up on every quote and win back lapsed customers
- Automate repetitive admin like data entry, scheduling, and invoicing
- Connect to the CRM, calendar, phone, and accounting tools you already use
- Forecast demand and flag the customers most likely to buy next

How we work: we start with a free 45-minute session to find where AI will add the most revenue or save the most hours, then build in short iterations and aim to have your first system live within about 30 days. You own everything we build, and your team stays in control of the decisions that matter.

Industries: catering and hospitality, HVAC and home services, healthcare, real estate, professional services, and retail.

What we do:
- AI agents for chat, email, and voice that answer, qualify, book, and follow up around the clock
- Integrations with the CRM, calendar, helpdesk, phone, and accounting tools you already use
- AI strategy and ROI-ranked roadmaps
- Custom AI development, process automation, and predictive analytics
- CaterBoost, our customer-intelligence platform for catering businesses

How we work: every engagement starts with a free 45-minute session and a measurable goal. We build in short iterations with weekly demos and aim to have your first system live within about 30 days. Choose end-to-end delivery at a fixed fee agreed up front, or add on-demand AI specialists to your team.

You own everything we build: models, workflows, prompts, and documentation. People stay in control of the decisions that matter, and we handle data in line with Canadian privacy law.

Industries: catering and hospitality, HVAC and home services, healthcare, real estate, professional services, and retail.